Claims against the popular WhatsApp messenger have been received and will continue to be received. So, recently, the issue of downloading this application has become relevant. On thematic forums, people complain that the messenger is problematic to install on an Android mobile device. It seemed like the app was in high demand and the developers could have set up a download contact to avoid any difficulties. In reality, the loading procedure contains a couple of pitfalls.
In this article, I propose to learn about the main features of downloading WhatsApp and figure out what to do in current situations.
Why is there a long wait for downloading on Play Market?
There are many situations: the application installation freezes in the middle or may not start at all. Relevant and general factors:
- the user's mobile device has run out of memory;
- The mobile Internet has ended or the connection to the Wi-Fi access point is unstable;
- there was a glitch in the Play Market game store;
- mobile device failure.
If, after reading this list, you still haven't found the problem, then it lies deeper. I propose to analyze each element and organize the download of the application.
Can't install WhatsApp
Why can't I download WhatsApp? Problems with downloading rarely occur; they are usually associated with full memory, low Internet speed, or a glitch in the app store.
First of all, it is recommended to check the Internet and restart the device. If this does not help, you will have to spend a few minutes of time and look for the reason yourself. There is no need to install additional services; everything you need is in the menu.
Important. Download only the official version of WhatsApp. This way you can avoid most errors and failures.
What to do to start downloading WhatsApp on Play Market
As mentioned above, there are many reasons why WhatsApp won't download from the play market, and if the installation hasn't started yet, there are even more. Before you sound the alarm and take drastic action, try resetting all open applications from bookmarks, turning off the Internet and restarting your phone, and then try again. Sometimes this trick is not in vain.
If rebooting the phone did not contribute to further loading of the WhatsApp messenger, below I will give the TOP system errors and the most popular ways to fix them.
Clear cache and Google Play Market data
One of the extremely unfortunate but rare errors in the WhatsApp messaging system is “error 11”. Slow down Play Market.
Solution:
- Let's reboot the phone.
- After the reboot, go to Google Play and reset all settings. This is done in the application manager, in the “Clear data” and “Clear cache” sections. Let's touch these two buttons and continue.
- If the previous point did not play a role, delete the old version of Google Play in the settings, then install it again.
If the actions of the three dots do not solve the problem, all that remains is to delete your Google Play Store account and then create a new one.
Auto-update other applications
Often mobile users don't even know that apps are updated automatically. This is due to the fact that Google Play has an agreement in a certain place to automatically update applications, and this may be the most important reason why the messenger does not even start downloading.
All applications are updated when you access the Internet, be it Wi-Fi or mobile traffic. Therefore, when the user turns on the Internet, the applications immediately start updating one after another, and when this process is completed, the installation of other applications cannot be completed.
To avoid installing unwanted new versions from other applications and installing new ones without problems, you should disable automatic updates:
- Go to the Play Market application.
- In the upper left corner we find three stripes arranged horizontally. Click on them.
- In the menu that opens, find the “Settings” section. Let's go in.
- Find the "Auto-update applications" section. Click on it and check the Never box.
Now you'll have to manually install app updates, but that's even better.
Restarting your Google account
The Google Play system malfunction is one of the main reasons why WhatsApp messenger has been thinking about downloading for a long time. In this situation, the user is faced with the code “Error 11”.
To resolve the error, follow the instructions below:
- Open the app menu and look for the settings icon, it often looks like a gray gear.
- In the settings, look for the “Applications” section and find Google Play in the list.”
- Open the app in Settings and tap Stop. Once the application is stopped, the user must log into their Google account and delete it through the control panel, and then register again.
Note!
After these scams, the user must restart the mobile device, first turning off Wi-Fi or mobile Internet so that it also restarts, and try to install WhatsApp messenger again.
other methods
In addition to the basic problems described above, there are a number of other reasons why WhatsApp cannot be installed on Android from the play market. Below I propose to consider these problems and find out ways to solve them.
Downloads app
The next most common error is “Error 403”. It indicates that a version of the WhatsApp messenger is already installed on the mobile device.
To get rid of the copy, go to Settings and enter the query “Downoloads” in the search engine - this is a drive where various files are stored, including a copy of a non-downloadable application that may be hidden. Find it in the WhatsApp list and delete it.
After these steps, try installing the application again via Google Play.
Access for Download Manager
This system trick is used during the setup process of a mobile device, but it can prevent the installation of new applications on the smartphone, including the WhatsApp messenger. Stopping the task manager eliminates the problem of downloading new programs. After installation is completed, the tool is returned to working condition.
Problems with the memory card
WhatsApp messenger is not heavy and does not require much space on any storage device. However, it requires additional files that come with the installation of the application. This way the application leaves space for storing correspondence, audio and video files in the application itself.
If the application says “waiting” for downloading or is not installed again, the reason may lie in the lack of free space on the smartphone. The necessary information confirming this can be found in “Settings” in the “Memory” column.
To clear the memory of your mobile device, follow these instructions:
- Remove applications, programs, videos and audio files that you do not use. This can be done manually or using a program.
- Clear your cache. To remove outdated data, go to the “Task Manager” in the settings, then select the application you want to clean and hold it down, then click on “Clear cache and cookies”.
- Transfer some data to a memory card to free up storage space.
Interesting!
For the WhatsApp messenger to install and function smoothly, about 100 megabytes of free space on the external or internal storage of your mobile device is required. The application itself takes up only 37MB.
Reset all settings
The most unpleasant and inevitable, at times, mistake is “Error 24”. It does not leave any other alternative solution methods other than resetting the smartphone to factory settings, to the form in which the smartphone is sold in the store.
What to do if WhatsApp gives a loading error?
The popular messenger often produces various errors. In normal mode, messaging and sending documents and media is fast. The main causes of errors are the lack of Internet, a faulty memory card, and others.
The upload (download) could not be completed.
If it is impossible to download files on WhatsApp, then you need to check the Internet speed on your mobile gadget. To do this, log in to Viber and load any web page.
The second way to fix the error is to set the correct date and time in the application. You should also check whether there is free space on the card or in the internal memory of the phone. It is not necessary to delete unnecessary files.
Next, you should check the SD card for the Read Only function. To test this property, you need to save the file outside of the messenger. If the function is missing, the option is grayed out. If you are not saving files, you will need to change the security settings on the card or delete unnecessary files.
The last step is to force restart the device.
The file format is not supported.
Problems with loading and saving content occur for several reasons:
- The duration of the audio or video recording is more than 1.5 minutes.
- The size of a one-time file for sending does not exceed 16 MB.
- There is no free space in the phone memory to download the file.
It happens that smartphones are installed with a little-known operating system that does not support many file formats. In this case, you need to download and install special conversion programs:
- eye (all types);
- online-convert.com (all types);
- Any video converter (Windows, macOS);
- Video converter (“Android”).
- Conversion to the cloud (web, iOS);
FAQ
I'm trying to install WhatsApp on my PC, but nothing works. What to do?
The messenger can be used in the browser, without downloading and installing the client. You need to follow the link https://web.whatsapp.com and connect your account from your main device. Open the messenger on your smartphone, tap on the ellipsis in the upper right corner, go to WhatsApp Web and link your PC by scanning the QR code on the screen.
Is it possible to install WhatsApp on iPhone 4 from the App Store?
The latest available operating system version for iPhone 4 is iOS 7.1.2. Therefore, the smartphone is no longer supported in the same way as the iPhone 4S. Soon the iPhone 5, 5C, 5S will become irrelevant.
Low memory
WhatsApp Messenger weighs around 31 MB, so your smartphone should have enough memory for this application. Ideally, for the messenger to work fully, there should be at least 200 MB. Messages and files saved by the app also require space. Therefore, if there are fewer of them, you will have to make room.
To do this, the gadget is cleaned, during which unused applications, unnecessary files, and photos are deleted. Most of the memory is occupied by multimedia files. It's enough to delete one or two of them to free up space on your phone. All this can be transferred to a computer.
Important! Files are deleted using special utilities or manually.
After all these manipulations have been completed, the attempt can be repeated. Before installation, you need to check the memory status. Often, installing WhatsApp on a smartphone with insufficient memory can cause other applications on the gadget to crash and crash.
The messenger can be installed and activated only if there is free memory space. Therefore, preparing free space is a mandatory procedure before installing any program.
Clear memory on Android
Google services crash
Convenient and full-fledged operation of the device is impossible without special services from Google. But various problems and failures can also occur with them. One of the most common problems with an app not installed is Google Store crashing. Due to such violations, the installation procedure is interrupted.
It may happen that the utility is installed, but does not start. The reason for all this is the failure of Google services. Sometimes the problem needs to be radically resolved by clearing the cache. But this is done only in cases where it is impossible to run any utility.
Note! Before taking such drastic measures, you should try installing using the apk file. This method is also used in cases where the Internet traffic limit on the device has been exceeded and cannot connect to the Wi-Fi network.
Possible problems
There are a huge number of situations in which the download of an application is interrupted in the middle or does not even start. But the most popular and relevant of them are only three:
- Lack of memory.
- Problems with the Play Market or Internet traffic limit.
- Device failure.
If you are not sure which one you are faced with, then go through each of the points. Fortunately, our Online-WhatsApp website strives to analyze even complex errors in the functioning of the messenger and offer the simplest ways to resolve them.
Case #1: Out of memory
The app store page states that WhatsApp requires at least 31 MB of internal storage space.
In reality, it is desirable to have at least 200 MB free. If you do not fit into this window, then it is advisable to free up space. The easiest way is to remove useless programs that haven't been launched for a long time, move photos to your PC, etc. Then just try again.
Case No. 2: Problems with the Play Market or Internet traffic limit
Unfortunately, the Google software store itself often crashes, interrupting the installation procedure. Many instructions recommend clearing its cache, but this is a last resort if none of the applications load. We suggest you install WhatsApp via an apk file. This same method will be useful if you have exceeded the Internet traffic limit on your mobile plan, and it is impossible to connect your device to a Wi-Fi network. It is described in full detail in our article “Download WhatsApp APK”.
Not available in the country
Not all applications on the Play Market are available in different countries. This also applies to WhatsApp. If the application store determines the user's location abroad, the messenger may simply not load. This can happen not only to those people who are actually abroad. If you change the geolocation on your smartphone, it will also be identified in the store as unavailable in a certain country.
The situation can be resolved by disabling geolocation. The system will not detect the location automatically, and then the problem will be solved. But such manipulations do not always help, and therefore we have to resort to other methods.
For your information! Solve the problem of WhatsApp not loading on Android by downloading the APK file. With this custom installer on Android, you can run WhatsApp. After downloading the installer, you need to allow downloads from unverified sources in the settings.
Not enough free memory on your phone
The application itself takes up little memory space, but will require additional space to store messages and media shared between users. Therefore, when WhatsApp is not installed on Android, it is recommended to first check the availability of free memory on the device. To clear memory you need to:
- Remove unnecessary applications that have not been used for a long time, either yourself or using special programs.
- Clear the cache of applications and utilities.
- Transfer data from applications to SD card.
The messenger requires 100 MB of free memory to operate.
System message Error 24
The appearance of the Error 24 message on the smartphone screen indicates that temporary files were generated as a result of previous unsuccessful attempts to install the messenger. They are concentrated in the com.whatsapp folder, which does not allow you to install Whatsapp. It is impossible to delete a folder using traditional methods. Only a radical measure will help solve the problem - restore factory settings.
What do Error 11, 24, 101, 403 mean when installing WhatsApp?
Each problem has its own coding. To understand what the user should do next, you need to know the meaning of each code.
- Error 11. A common reason why WhatsApp cannot be installed on Android. Indicates a problem with Google's system storage. To eliminate it, you need to perform a series of manipulations. In your phone settings, select the “All apps” icon, then “Google Play” and click “Stop” in the menu. After the second pause, you can try to download again. If this doesn't help, you need to delete your app store account, recreate it and download the messenger.
- Error 101. Message about insufficient memory on the device. You can wait for the download, but the utility will not install. Once the memory is cleared and the required amount of memory is freed, the error will no longer be displayed. If the gadget does not have enough memory, even after installing the application, it will not work properly. Because to download, make calls and share files, you will also need memory on your device.
- Error 24: This code indicates an incorrect or incomplete installation. To do this, you need to delete the com.whatsapp file at /data/data. It can only be removed by returning the smartphone to standard settings. Before performing this procedure, you must back up a copy of all data using Google's built-in feature. During the procedure, you must uncheck the box next to WhatsApp, otherwise the wrong folder will be restored. Once the data has been saved to the cloud, you need to do a hard reset and reboot your phone. When you turn on the phone, you need to log in to the cloud storage and save the data on the gadget.
- Error 403. Occurs when reinstalling the messenger on the device. As a rule, very often for this reason WhatsApp is not installed on Android. You need to delete both files and reinstall the utility.
There are several reasons why WhatsApp won't load on your Android device. The main thing is to install them in a timely and correct manner and take appropriate measures. You should not take any malfunctions in your smartphone lightly, as this will lead to incorrect operation of the gadget and a large number of problems.
Problems with Google Play services
The reason why WhatsApp won't download on Android from Play Store is because of an issue with Google Play Services. In this case, the error message Error #11 is displayed. What to do:
- Go to the “Settings” of the gadget.
- Open Applications, then Google Play Services.
- Select the Stop option.
- Go to your account settings.
- Delete your account.
- Register a new account.
After completing all the steps, restart your smartphone and repeat the messenger setup with a new account.
Task Manager crashes
The Task-killer task manager helps solve a number of problems when setting up a gadget, but interferes with the installation of some software, including the WhatsApp service. To install the messenger, it is recommended to disable the task manager or temporarily remove it. After installing the Task Killer service, you can download it again or return it to working condition.
Setting up the task manager
Task-killers, popular dispatchers for Android devices, simultaneously help solve a number of important tasks (set up the gadget) and interfere when trying to install some useful software. If your smartphone has such a utility, disable it temporarily, making it inactive, or remove it for a while. Download it again only after you have installed the use of Watsap.
Taskkiller may be the reason why Whatsapp does not install.
If the message Error 24 appears on the display, it is all the fault of the com.whatsapp “queue”. It remains on previous failed download attempts, preventing further actions. It is absolutely impossible to remove it without returning to factory settings.
Problems with WhatsApp on iPhone
WhatsApp is becoming less and less likely to fail to load on iPhone. If you can't download and install WhatsApp, check the following options:
- Internet connection;
- use iTunes sync.
Before checking, restart your iPhone and connect to Wi-Fi. Often after a reboot, all problems disappear and WhatsApp installs as usual.
Problem with Internet
WhatsApp loading error may be received due to slow internet or poor quality. If you are unable to download the service through the AppStore, check the speed of your mobile connection.
To check, use the Speedtest online service:
- Open a web browser on your iPhone.
- Go to the service website using the link.
- Click "Get Started."
- The network speed test will begin. If the speed is close to zero, switch to Wi-Fi or contact your service provider.
Poor Internet connection quality may affect WhatsApp errors during registration or operation. For stable use of the messenger, the network speed must be at least 1.2 Mbit/s.
Sync with iTunes
If the AppStore doesn't open through your phone, you can sync with iTunes and install WhatsApp through your computer. The method is not easy, but after synchronization, you can download applications to your mobile via PC.
To synchronize, you will need to download and install iTunes on your computer, log in or register, and check your connection speed. After this, you can select the connected mobile phone and download applications, including WhatsApp.
Causes of malfunction
The main reason may be communication problems. To check this, you need to see if you have access to the Internet. If any page loads in a mobile browser, then this reason has been ruled out.
Any application has a number of requirements for compatibility with the operating system. Often the reason why WhatsApp stops can be different programs running at the same time, which conflict with each other and cause overload.
Important! One of the reasons for system failures will be viruses and malicious mailings!
On Android
Owners of the Android operating system have problems already when downloading the application. This happens due to a conflict between the operating system and the application. WhatsApp developers remove old versions of Android while downloading updates. Online in the Play Market you can see in the description all the versions that the program supports.
On iPhone
Iphone users have the same problem with updates as Android users. Due to regular updates, users do not have time to install new versions, losing sight of new items. In such a situation, it is recommended to install automatic updates.
Tips before installing WhatsApp
Why can't I download WhatsApp on my phone? The problem can appear on both old and new devices, and you can usually fix it yourself.
Before installing WhatsApp to avoid errors:
- check if there is an Internet connection;
- clear the cache through the “Storage” menu;
- restart your mobile phone to clear temporary data;
- Top up your SIM card so that your device can receive SMS.
- make sure your phone is not full of internal memory;
What should I do if WhatsApp is not installed on my Android and iOS phone? Check your internet connection and make sure your smartphone has enough memory. If you are unable to resolve the error yourself, please contact the official WhatsApp technical support.
Why WhatsApp won't install
You can figure out why WhatsApp is not downloading to your phone yourself. To do this, you need to check the presence of an Internet connection and the remaining internal memory. Often the cause of errors is a malfunction in the phone, less often - problems on the server of the messenger or the official store.
To avoid most problems, download WhatsApp through the official store. On iPhone it’s AppStore, on Android it’s Play Store. When downloading the service through unofficial sites, you can not only encounter failures, but also get a virus.
