Error 4013 when restoring iPhone 4s, 5s, SE, 6, 7, 8, X is direct evidence of mechanical damage to the gadget. Occurs on devices undergoing repairs due to impacts and moisture. In our article we will talk about the problem and solutions.
Causes
Mechanical damage in models 4s, 5s, SE, 6, 7, 8, X may result from poor contact between parts. Main causes of problems:
- damage to the connection of the microcircuit responsible for NAND memory;
- Wi-Fi signal receiving module;
- camera module.
Spare parts are responsible for the correct operation of the phone, and the slightest failure leads to bugs.
Fifth method - firmware via 3uTools
This is an excellent alternative to iTunes; many service centers use it to restore iPhone. This program along with instructions can be found on our website.
If none of the above helped, then most likely you have a problem at the hardware level and you need to disassemble your smartphone. The problem may be in the power controller, damaged connectors, or fallen off chips.
0
Comments (0)
- Add yours
No comments posted here yet
How to fix error 4013 when restoring iPhone
You can fix a bug on Apple yourself; this does not require special skills. The problem appears when you try to update the iOS version or restore data after repair. Before taking your iPhone to the service center and blaming the manufacturer, you should make independent attempts to correct the situation. Depending on the method used to update the firmware, the solution will also be carried out using a similar method.
Error 9 when restoring iPhone 4S/5S/6/6s/7: reasons and what to do?
Other options to try
These four steps should be enough to get your device working again after iPhone error 4013 appears. However, if this still doesn't help, you can try a few other alternatives.
- Try using a different USB cable when connecting your iPhone to your computer and updating it. The problem may be a faulty cable, so try using a new one or a different one.
- Try connecting your iPhone and updating it through another computer. The problem could also be that the computer may have a software bug that is preventing your iOS device from updating correctly, so try a different computer to resolve the issue.
- Contact Apple: If all of the above doesn't work, you may need to contact a technician to repair your iPhone (or Mac). To do this, contact Apple Support.
Restarting devices
The first solution that comes to mind when any failures occur is to reboot. In most cases, software errors are temporary and after a complete reboot, everything returns to correct operation. How to do it:
- on models 4s, 5s, SE, 6, 7, 8, X, press the “Home” and “Top/Side buttons” buttons simultaneously;
- wait for the slider to appear on the screen and drag it down.
In models that do not have a large button responsible for going to the main menu and unlocking, only the “Side Button” is used.
The second method is to reset the gadget to factory settings.
Among the possible reasons for the poor performance of Apple smartphones and the occurrence of code 4013, viruses and other malware are often present. A universal way to eliminate such malfunctions is to reset the functionality of the gadget to the manufacturer’s settings. During this operation, all files on it are deleted from the device, which will allow you to reset the device and make it clean, as at the time of purchase. When resetting the settings you need to:
- open iPhone settings;
- go to the “Basic” subsection;
- select the “Reset” option;
- Activate the “Reset settings” function by pressing the button.
If error 4013 appeared due to a system failure of the gadget, then resetting personal settings is 100% likely to help solve this problem. And don’t worry about lost files, a backup made through iTunes or using the Cloud application will avoid this.
Restoring a device via DFU mode
If the iPhone cannot be restored via iTunes “error 4013”, a backup option will come to the rescue. DFU mode involves a complete rollback of the device, as well as deletion of all existing information. How to start:
- connect the phone to the PC;
- launch the previously updated iTunes program;
- turn off the smartphone, but leave it connected to the program;
- remove all tasks by swiping to the right;
- hold down the “Power” key for a couple of seconds, then, without releasing the button, press “Home”;
- release only “Power” and wait for the window with the DFU mode to appear;
- in the program on the PC, select the “Restore smartphone” option;
- we start the process and, after completion, restore the information from the backup that was saved on iTunes.
Why Face ID doesn't work on iPhone X, XS, XR: reasons and how to fix it
The first method is to replace the USB cable and port
A fairly common cause of failure and error 4013 is the computer port. If you have a PC, you can connect to the connector located on the back of the system unit. If you have a laptop, then you should transfer the cable to any other USB port, excluding the 3.0 connector, which differs from its analogues in blue.
The connection itself must be made directly using a native USB cable, without using any additional devices. For maximum reliability, the cord is checked for defects, and if found, the cable is replaced with a new one.
Reinstalling iTunes
iTunes shows an unknown error 4013 when restoring an iPhone, which means you need to reinstall the program after checking the official website for updates. How to reinstall:
- launch the program, find the “Help” tab at the top;
- Click on the “Updates” item and start the search process;
- if there are updates, a window will appear;
- Click confirm update and start the process;
- Once completed, the program will restart on its own.
You can also download the program from the official website.
Updating Windows
If we were unable to restore the iPhone and error 4013 still appears, then check for the latest Windows fixes and patches. To do this, go to the “ control panel ”, select the “ Update Center ” item and click “ Check for updates ”.
Windows will automatically contact the official server and start the update process. If the user regularly updates Windows, the scan will take 5-7 minutes. After this, reboot the PC.
Solution 2: Fix iTunes error 4013 by checking USB port & connector
If the previous solution does not work, then it is very likely that the problem is hardware related. So, you should start by checking to make sure that all your USB ports and connectors are working perfectly. This is what you should do:
- Make sure you are using an Apple USB port.
- Please use a different USB port.
- Try connecting to another computer.
If you try all these methods and nothing works, then the USB connection is fine and you should move on to the next solution.
If all else fails
We looked at a lot of options to resolve error 4013. But it is possible that none of the presented methods to solve the problem helped. If you really didn't succeed, although you followed all the instructions given, we recommend that you refer to the table, which provides answers to common questions.
Hermann
Expert in the field of digital technologies and the activities of mobile operators. I am engaged in constant monitoring of industry changes in Russia and abroad.
Ask a Question
Question to the expert
Does the error resolution method differ depending on the iPhone model?
No. All presented solutions to the problem have been tested on different models, starting with iPhone 4s.
Is there a chance that the error will go away on its own over time?
Quite possibly. If none of the proposed methods help you, then you can simply wait and perform the operation the next day. Some errors sometimes have no logical explanation and disappear on their own.
Who can help solve the problem?
Service centers are ready to help any iPhone owner for a certain amount of money. But, if your phone is under warranty, you can contact the place of purchase with the problem. True, a store employee may object, saying that the error is not related to the mobile device, but to the computer.
4.5/5 — (26 votes)
Author
Hermann
Expert in the field of digital technologies and the activities of mobile operators. I am engaged in constant monitoring of industry changes in Russia and abroad.
Causes and ways to solve the problem
There are many options to get to the truth:
Hardware problem
First of all, you should carefully examine the USB cable that connects your iPhone, iPad or iPod Touch to your personal computer. The option of using fakes should be ruled out immediately - it’s better to at least temporarily, but ask friends for a replacement.
The second possible reason is a malfunctioning USB connector. Often the error appears when using USB 3.0, for which the appropriate drivers are not loaded. The most convenient way to check your guess is with the Driver Booster tool, which automatically analyzes the available hardware and restores the functionality of everything - the motherboard, connectors, BIOS and USB. Before updating, you must agree to create a checkpoint, just in case. If instead of fixing errors new problems arise, it will be easy to roll back.
An alternative option is to ask friends for both a USB cable and a computer. Perhaps the problem lies in the hardware and you need to update Windows.
Software glitch
Apple developers offer two actions - find updates for Windows or MacOS using the built-in tools, and at the same time check whether you have downloaded the latest version of iTunes (Help menu, About iTunes).
Increase free space
The option works, but it helps only in 10% of cases. To implement your plan, you need to free up at least 2-3 gigabytes of free space on the internal memory of your smartphone, tablet or player. The simplest option is to upload some data to iCloud (especially photos), delete applications or data from some instant messengers. Before attempting to update or restore your device again, you must reboot.
Factory reset
If the equipment works properly and turns on easily, then it is better to look at the “Basic” section, the “Reset” menu and click on the “Reset all settings” item. It is important to remember that before you begin the procedure, you must create backups in the iCloud settings, otherwise all downloaded data (contacts, bookmarks, events, applications and saves, photos and videos) will disappear.
Drivers
Sometimes automatic driver updates are not enough for a complete result, and therefore you will have to work with your hands.
Click “Start” and go to search by typing two words “Device Manager” and press Enter.
In the interface that appears, expand the list of USB controllers and find the Apple Mobile Device option. Right-click and in the drop-down list of actions, first update the driver, then the hardware configuration. And in the latter case, “Disable” and then enable.
In most cases everything works out perfectly.
And a few words about experimental ways to deal with error 4013. As some craftsmen from the forums suggest, you should put your iPhone, iPad or iPod Touch in the freezer for 15 minutes. It would seem stupid, but perhaps the update is interrupted precisely because the internals of the equipment overheat. In any case, trying is not torture.
