iTunes errors when restoring, updating and syncing iPhone and iPad

Sometimes, when updating, restoring, or syncing iPhone and iPad, unknown errors appear in iTunes. In my “iTunes Errors” guide you will find a description of these errors and options for eliminating them.

Errors that appear during the recovery, update or synchronization process may be associated with software and hardware problems in iOS devices: some can be fixed simply, for example, by restarting the computer or connecting to another USB, while others require hardware repair of the iPhone and iPad.

Ways to resolve error 39

Method 1: Disable Antivirus and Firewall

Often, the antivirus or firewall on your computer, trying to protect against virus threats, mistakes safe programs for suspicious activity, blocking their actions.

In particular, the antivirus can block iTunes processes, and therefore access to Apple servers was limited. To fix this type of problem, all you need to do is temporarily disable your antivirus and try running the restore or update process in iTunes.

Method 2: Update iTunes

An outdated version of iTunes may not work correctly on your computer, which may result in a wide variety of errors in the operation of this program.

Check iTunes for updates and, if necessary, install any updates found on your computer. After updating iTunes, restart your computer.

Method 3: Checking for Internet Connection

When restoring or updating an Apple device, iTunes must provide a high-speed and stable Internet connection. You can check your Internet speed on the Speedtest online service website.

Method 4: Reinstall iTunes

iTunes and its components may not work correctly, so to resolve error 39, you can try reinstalling iTunes.

But before you install the new version of the program, you need to completely get rid of the old version of iTunes and all additional components of this program installed on your computer. It will be better if you do this not in the standard way through the Control Panel, but using the special Revo Uninstaller program. We have previously discussed the complete removal of iTunes in more detail on our website.

Once you have completed uninstalling iTunes and all additional programs, restart your system and then proceed to download and install the new version of the media combiner.

Method 5: Windows Update

In some cases, problems connecting to Apple servers may occur due to a conflict between iTunes and Windows OS. As a rule, this occurs due to the fact that an outdated version of this operating system is installed on your computer.

Check your system for updates. For example, in Windows 10, this can be done by calling the “Settings” with the keyboard shortcut Win + I , and then going to the “Security Update” .

In the window that opens, click on the button “Check for updates” , and then, if updates are found, install them. For older versions of the operating system, you will need to go to the menu “Control Panel” - “Windows Update” , and then install all detected updates, including optional ones.

Method 6: Check your system for viruses

Problems with the system may also arise due to virus activity on your computer.

In this case, we recommend that you scan your system for viruses using your antivirus or the special scanning utility Dr.Web CureIt, which will allow you not only to find all existing threats, but also to completely get rid of them.

As a rule, these are the main ways to deal with error 39. If you know from your own experience how to deal with this error, then share it in the comments.

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If nothing helps, what should I do?

You can try to resolve error 4005 when restoring iPhone 5s by completely reinstalling iTunes. To do this, you must first turn on your computer and find all installed iTunes files in it. After removing these components, make sure that there is no residual data on the PC and reboot the device. At the next stage, just go to the official Apple website and re-download the software.

If none of this helps, then most likely the problem is not in the software. In this case, it is necessary to repair the device itself. In the service center, such procedures are carried out only after detailed diagnostics, so you should prepare for impressive financial costs. If it turns out that the phone does not work due to mechanical damage, then repairs will be the most difficult to perform. Therefore, it is better to take care of your favorite iPhone and not try to reflash it yourself, as this can also lead to serious malfunctions.

Some users are faced with a problem that occurs when restoring an iPhone 5S after it is damaged, when an error 50 appears on the iPhone 5S and 6 when unlocking it. There are also cases where an error 50 appears on the iPhone 4S when updating an installed program or application on the iPhone. What to do in this case when updating iPhone 5?

Sometimes the iPhone 5c is simply glitchy, because after pressing the buttons, the execution of commands does not start immediately and it happens that the buttons simply freeze and do not respond to pressing.

iPhone cannot be synchronized with iTunes! Error (-39)! Help me please.

1 update itunes 2 in itunes edit device settings uncheck disable automatic synchronization 3 restart the computer, open itunes and connect the iphone

but usually error -39 occurs when synchronizing purchased music from the iTunes store or podcasts also purchased there

iTunes for Windows: error -39 when trying to download purchased music and that’s all that Anna wrote is correct. these are all recommendations of errors from the developers, literal translation

iTunes for Windows: Error -39 When trying to download Music

Method 1: Fix using the free Tenorshare TunesCare program

One of the easiest methods to correct the situation without diving into the topic is to use the Tenorshare TunesCare program. It was created to solve any errors with iTunes (including version 12.9) and is capable of providing the required result in 2-3 clicks.

Download to your computer and run the program, connect your iPhone.

After identifying the device, a main window with only two buttons will appear on the screen. Click "Fix Sync Problem..." and Tenorshare TunesCare will begin restoring your iTunes library.

If Tenorshare TunesCare cannot recognize your smartphone, or there are problems installing iTunes, or it is working slowly, or God knows what else, there is a second button “Fix all errors...”, just click it and follow the prompts .

In the process of work, the library's shortcomings will be eliminated. You'll need to restart iTunes to make sure it's working properly.

Priority actions

1. Make sure your Mac running macOS Catalina 10.15 is running the latest software. If you have a Mac running macOS Mojave 10.14 or earlier, or a Windows computer, make sure you have the latest version of iTunes installed.
2. If your device cannot be recovered and you receive the message “An unknown error has occurred [error number],” follow the instructions in this article.

If the error message continues to appear, try the following steps.

We use standard Recovery Mode

Make sure you are ready to reset in Recovery mode:

• iTunes updated,
• USB cable connected to the computer.

If all the preparations have been completed, you can restore your iPhone 5S.

Reset Sequence

The sequence of actions when rebooting an iPhone 5S in Recovery mode is as follows:

1. Turn off your phone.
2. Hold down the Home key on your device and connect it via a USB cable, while continuing to hold down Home.
3. Release the key only after the iPhone 5S display shows the iTunes logo and an image of the USB cable.
4. As soon as you stop pressing the button on the phone, a message indicating a successful connection will appear.

5. In the iTunes window on your computer, click on the restore button.

The process will go automatically. In a maximum of 3 minutes you will receive corrected settings and saved user information.

Make sure your device is connecting to Apple servers.

When error 1671 appears, your computer is loading the necessary software. Wait until the download completes and try again.

If you receive one of the following errors, your computer may be unable to connect to Apple servers or your iPhone, iPad, or iPod touch.

• 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200
• "An error occurred while loading the software."
• "The device is not supported for the requested build."

Follow these steps:

Error 4037 means that the device cannot be updated using a computer because it is password protected and has not been unlocked for the update or recovery. Unlock your device and try again. Find out what to do if you don't remember your password.

If the error message continues to appear, contact Apple Support.

Checking USB Connections

If you receive error 4005, 4013, or 4014, follow the instructions in this article.

If you receive one of the errors listed below, check your USB connection, USB cable, USB port, or computer:

• 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643–1650
• 2000, 2001, 2002, 2005, 2006, 2009
• Error message saying "invalid response"

Follow these steps: After each action, check if the problem is resolved:

1. Connect the USB cable that came with your device. If it is missing, use a different USB cable made by Apple.
2. Connect the device to another USB port on your computer. This should not be a port on the keyboard.
3. Connect the device to a USB port on another computer.
4. If the error message continues to appear, check for other problems with the USB, third-party security software, and then the hardware.

If the error message continues to appear, contact Apple Support.

How to fix Error 39 in iTunes when updating

One of the most popular services for owners of iPhone and other iOS devices is the iTunes program, which allows you to perform various operations with content, organize files, update or restore firmware, synchronize device data and perform other actions. iTunes is actively developing, and the application's capabilities are regularly updated with each update. Many users have noticed that processes can often be disrupted by unexpected errors. Problems are usually caused by completely different reasons, so troubleshooting work is either software or hardware in nature. In the first case, the user will be able to cope with the task himself, without involving service workers in the process, but in the second, the help of a specialist is already required. One of the most common failures in iTunes is error 39, which can appear during synchronization, update, or restore. The code assigned to each error in iTunes provides information about the possible cause of its occurrence. So failure number 39, as well as 40, 306 or 10054, indicates a lack of access to Apple servers.

How to solve error 39 in iTunes.

Part 6: Clean Registry

If all the previously mentioned methods did not work on Windows OS, then your problem may be a damaged registry, which is one of the most important parts of Windows. In this case, you must download and run a registry cleaner program. The purpose of this tool is to remove all redundant or damaged files from PC. You can use the following link to download the registry cleaner and wipe Windows of all your problems: https://www.personalcomputerfixes.com/go/registry_cleaner_download

So, now you know, out of all the different methods and means through which you can go about trying to fix iTunes Error 50. However, I personally recommend using dr.fone - iOS system recovery for the purpose because it is more I'm sure one shot will stop the process. With its help, you are guaranteed that iTunes Error 50 will be resolved with three simple steps. Other methods, in comparison, follow the structure of probes and errro. That is, in most cases they can be used to try to figure out what exactly the problem is by running several reinstallation and repair processes. Besides being time-consuming, they can also lead to extensive data loss. However, feel free to use one of these tools if you somehow manage to pinpoint exactly why iTunes error 50 is showing in your device.

In any case, let us know how you managed to get rid of the error and let us know if our solutions worked for you and which one of these solutions worked better. We'd love to hear from you!

Ways to resolve error 39

Methods for eliminating a failure in a program during an update or other processes directly depend on the source of the problem. Since it is not known exactly what exactly caused the communication problems, you will have to try several methods, one of which can resolve the issue in a particular case. Before you start fixing error 39 in iTunes using all available means, you should check your Internet connection. For the service to work correctly, it is necessary to ensure a stable connection.

Often, a simple device reboot (in the case of the iPhone, a forced reboot), as well as disabling programs that may conflict with iTunes, often help get rid of all sorts of glitches. But if after the simplest steps the attempt to resume working with the service is unsuccessful, we try other methods that take a little more time, but are not difficult to implement.

Method 1: Update iTunes

A simple but quite effective solution to the problem is updating the program to the latest available version. Outdated software is often the cause of connection problems. You can check the version in the Help menu by going to the updates section. If more recent options are available, it is recommended to update iTunes and after rebooting, check if error 39 appears again. If the problem is not resolved, we proceed to further troubleshooting steps.

Method 2. Disabling antivirus and firewall

System defenders often block programs from running, mistaking processes for virus attacks. You can check if this is the case by temporarily disabling the antivirus and firewall on your computer. If the error no longer bothers you, you should add iTunes to the exclusion list in the security software settings. You may also need to disable network protocol filtering.

Method 3: Checking the date and time

Sometimes the source of errors associated with a lack of communication with servers is incorrect settings of the date, time, and time zone on the computer. If the values ​​are incorrect, you must change them to the current ones.

Method 4. Scan for viruses

The culprit for failures in iTunes may also be virus programs lurking on the computer and damaging files. You need to run a scan with an antivirus or the free Dr.Web CureIt utility. After identifying and removing malware, you need to restart your computer.

Method 5: Update Windows OS components

A conflict between a program and the operating system, if its components are outdated, is also a common occurrence. Windows, like iTunes, must be updated, so before resorting to more serious methods of eliminating error 39, it is better to check for updates for the OS by going to the “Update Center” from the Control Panel and installing all, even optional updates, if necessary.

iPhone repair services

Even if you don't have a backup, data loss shouldn't be taken for granted right away. Yes, after repair, sometimes you have to flash the iPhone 6, but this is far from 100% of cases.

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If you get error 56, you definitely won’t be able to flash your iPhone 6, but you won’t have to figure out the problem yourself. Our engineers will check the device for related defects and advise you in detail on repairs.

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You've almost got your iPhone fixed! Fixing iPhone error 56 will not take you much time!

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For any questions, our specialists are always ready to advise you by phone, email or online chat on the pages of our website.

We are always happy to welcome you!

MacPlus.ru team

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iTunes errors occur when:

• restoring the device;
• firmware update;
• syncing iPhone, iPod Touch and iPad with iTunes;
• downloading content from the iTunes Store/App Store.

iTunes Error Classification

1. Communication problems (Network errors) iTunes Errors: 17, 1004, 1013, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200. Notifications may also appear:
   "An error occurred while loading the software."
2. "The device is not supported for the requested build."

These errors and warnings appear when you have problems connecting your computer to the Apple update server or to your device.

• Problems with security software settings (firewall, antivirus, firewall) iTunes errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. These errors are caused by antivirus, Windows firewall or firewall blocking the connection to Apple servers.
• Problems with the device's USB connection iTunes errors: 13, 14, 1600, 1601, 1602, 1603, 1604, 1611, 1643-1650, 2000, 2001, 2002, 2005, 2006, 2009, 4005, 4013, 4014 , 4016, " invalid response”, re-request for recovery after it is completed.
• Hardware Problems iTunes Errors: (-1), 1, 3, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 53, 56, 1002, 1004, 1011, 1012, 1014, 1667 or 1669. Occur when there are hardware problems with the iPhone, iPad and iPod Touch: with the modem, with the Wi-Fi module, power connector, battery, and so on.