Owners of Honor phones often encounter the problem of sound loss. As a rule, the problem lies in the software or hardware of the gadget.
The user can solve the first problem independently, which will be discussed in this article.
A hardware defect can only be corrected with special knowledge and skills. Therefore, it is better not to take risks and contact a service center for help.
What to do if there is no sound on your Honor phone?
Owners of Honor phones often encounter the problem of sound loss. As a rule, the problem lies in the software or hardware of the gadget.
The user can solve the first problem independently, which will be discussed in this article.
A hardware defect can only be corrected with special knowledge and skills. Therefore, it is better not to take risks and contact a service center for help.
Identifying the cause of the malfunction
If there is no sound on your Honor 10 phone, you need to determine whether it is completely or partially missing.
To do this, you can either perform some actions (turn on music, accept calls and notifications) or run device diagnostics.
To run diagnostics you will need to do the following:
Upon completion of the diagnostic process, the application will show existing faults and suggest ways to solve them. If the problem lies in the hardware, the application will display a list of the nearest service centers.
For your information! If there is no sound on your phone both during incoming calls and when playing music, then most likely the speaker is faulty. That is, the gadget is subject to repair. If there is no sound only on incoming calls and notifications, the problem lies in its settings.
Possible solutions to the sound problem
List of the most common software problems and ways to solve them
The main causes of the malfunction are:
Let's take a closer look at them.
ABOUT
You can turn on sound on Honor 20 both in the notification shade and in the phone settings. To do this, you need to lower the curtain and click on the corresponding icon or go to the gadget settings and perform the following steps:
Pay attention to the volume of the “Melody”, “Calls” and “Multimedia” items. Increase it if necessary. In some cases, you may need to restart your phone.
Turn off Do Not Disturb
You can deactivate the function in the “Sounds” section of your phone settings, where you will need to select the item of the same name. To disable it, you need to move the slider to the left, and to adjust the schedule, do the following:
Setting a ringtone for incoming calls and notifications
To set a ringtone, you will need to go to the gadget settings and do the following:
For your information! When Do Not Disturb is turned on, calls and notifications do not sound. However, it does not block music playback from the standard application. In some cases, you may need to restart your phone.
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After disabling the standard “Contacts”, you need to install a new program to make calls:
- Open Application Manager and bring up its properties by clicking on the gear-shaped icon.
- Select the "Default Applications" section. In some firmware it can be called “Preferences”.
- Go to the Phone or Call tab and install the previously downloaded utility (such as Drupe) as the managed software.
- Restart your mobile device for the changes to work correctly.
The speaker should now work normally for incoming and outgoing calls.
Why does the sound disappear on my Android phone and what to do in this case?
Lack of sound is a common problem caused by one of three reasons: incorrect user software settings, operating system failure, or technical problems with the mobile phone itself.
What to do if there is no sound on your phone? Before taking the device to a service center and paying money for repairs, you can try to fix the problem yourself. This can be done by determining the cause of the malfunction.
The most common causes of sound disappearance
If there is no sound, the reason may lie in the system settings, the failure of a particular multimedia application, for example, intended for watching video, or problems with the firmware. The most common software problems are of the following nature:
If the volume is at minimum
The first place to start diagnosing is to check the current volume level. Some firmware, for example, that of Lenovo, have a problem when at a certain level the smartphone begins to freeze, and as a result the sound disappears. To solve the problem, you need to move the “Melody”, “Alarm”, “Multimedia” sliders.
Vibrate or silent mode
It's also worth checking what sound mode the phone is in. Sometimes smartphones can go into silent mode on their own. On Samsung, to turn off the sound, you just need to accidentally press “#” for a few seconds. In some cases, users themselves forget that they turned off the sound. If you see an uncharacteristic icon at the top of the information field, you may need to change the sound mode, thereby turning up the volume.
Android software glitch
Android software problems can result in no sound on your smartphone. Sources of failure:
If for some reason you cannot start the process manually, resetting the firmware to factory settings will help. This can be done in the system menu or during the reboot process by entering Recovery mode.
It’s worth trying to clear the program’s buffer or reinstall it by downloading it again from the Play Market.
Black list of contacts
If a subscriber is trying to call you, but you do not hear the phone call, and when you start music or video, everything works correctly.
To determine that this is the problem, just look at the screen during a call - there should be a corresponding mark next to the caller’s name. You can also do this by looking at the list of nongrat faces by going to the menu section of the same name.
Speaker failure
If the mobile phone plays sound exclusively through the voice headset or in speakerphone mode, the problem lies in the speaker.
Some modern devices have several speakers installed at once, each of which is responsible for its own area.
What to do if there is no sound on your phone
If the cause of the malfunction is determined, you can try to restore the device’s functionality on your own. To do this, you can take the following actions:
Changing settings or resetting to factory settings
If you simply forgot that you turned on silent mode, or the system did it arbitrarily, just go to “Sound” and turn up the volume.
Resetting your phone to factory settings is a radical method that will lead to the loss of all data, photos, video files, conversations on social networks, and installed applications.
This is a last resort method, if it does not help, you will have to contact the service center. By resetting the settings to factory settings, you can be guaranteed to eliminate a malfunction associated with the firmware or a conflict in one of the installed applications.
Using headphones
Often, the sound in headphones or a wired voice headset may involuntarily disappear. It may disappear if dust, crumbs, dirt and other fractions that can contaminate the contacts get into the 3.5 mm audio jack.
Another glitch is that the headphones are pulled out of the connector, but the phone continues to show that a wired headset is connected. In this case, the sound is not sent to the external speaker, but to the headphones, which can be corrected by re-inserting or pulling out the headphones, or by restarting the smartphone.
Adapter software conflict
Sound problems are sometimes associated with incorrect operation of communication modules. Wi-fi and Bluetooth controllers can be sources of sound loss, especially if a wireless headset is used.
If the phone freezes, it will continue to transmit sound wirelessly, even if the headphones are turned off.
The solution to the problem is to restart the wireless adapters by going to “Settings” - “Wireless networks” - “Connected devices”.
You can try turning off the adapters and checking for sound. If it appears, you can run them again.
Infecting your phone with viruses
Incorrect operation of individual smartphone equipment is often caused by viruses. They can get there in several ways:
It is worth considering that if a virus has been integrated into the smartphone’s firmware, its removal is possible only after obtaining Root rights.
Settings
Setting up the microphone is possible, but it is also not recommended. To set the optimal sensor operating parameters, you need to:
- dial the special command *#*#3646633#*#* and call the engineering menu;
- open the desired section (mic);
- adjust its operation by consistently changing the parameters and increasing the quality of sound transmission.
It is important to emphasize that on certain phone models the mentioned engineering menu does not allow making changes, only allowing you to check the operating parameters of the device. It will not be possible to configure the smartphone using the described method.
technical issues
It is almost impossible to eliminate technical faults without purchasing replacement components. If you do not want to contact a specialist, wanting to save money, you can order parts on the Internet, use the video instructions “Problems and Solutions”, which shows the algorithm for disassembling a mobile phone and replacing parts.
Software problems
Sometimes a simple reboot is not enough to solve software problems. To access hidden sound settings, you must be rooted.
To avoid this, you can contact a mobile phone repair service, where a specialist will reflash the phone, restoring its functionality.
Speaker malfunction
Common causes of failure:
If the speaker sound does not work, contact a technician. To be sure that the problem requires replacement of components, test the mobile phone in different modes and also check the software settings.
Problems with the audio amplification board
If the sound control buttons do not work, the reason may be hidden in a breakdown of the sound amplifier board. Common causes of failure:
To restore functionality, seek help from specialists.
Cable failure
The breakdown is typical for devices where the physical buttons for controlling the volume and player are placed in an atypical place (the back cover). Designers' refinements force engineers to lay the cable in places where it can easily deform, which can affect its performance.
The problem is solved by replacing the damaged accessory with a new one. Restoring a used cable is difficult and economically unprofitable.
If you lose sound, do not rush to run to a service center and pay for diagnostics and repairs. Perhaps the problem is not critical and can be solved at home.
You should calm down, perform independent diagnostics, and restore the functionality of the device. If a technical breakdown is detected, contacting a repair shop cannot be avoided.
When performing independent manipulations, remember that independent intervention automatically deprives the owner of the factory warranty. If the phone is at an official service, do not open it yourself - send it in for repair, enclosing the warranty card.
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Turn on speakerphone on Samsung Galaxy
Speakerphone is a standard tool for almost all mobile phones from the Samsung Galaxy line. In the absence of a proprietary headset with an integrated microphone or a hands-free wireless device, it is considered the only safe way to talk on the phone during calls while driving. In most licensed firmware, this mode is activated with one click. In third-party firmware, there may be no button to launch it. Let's look at how to turn on speakerphone on your Samsung Galaxy S4.
Enabling speakerphone through the standard Samsung menu
In many smartphones running on the Android operating system, hands-free mode is activated as follows:
- Dial the number of the required subscriber and wait for a connection with him or pick up the handset when there is an incoming call.
- In the call window, look for a virtual button that resembles a speaker.
- Click on it.
If the speakerphone is turned on, you will hear the caller through the external speaker. The sound volume can be adjusted using the mechanical Volume Up/Volume Down keys.
If the “Speaker” button is missing when making a call or the speakerphone does not want to turn on using it, try opening the settings panel on your Samsung Galaxy by swiping your finger down from the top of the screen. Then in the window that appears, click on the picture with the corresponding name.
If this action does not help achieve the desired result, restart your phone. It is possible that the required function is simply frozen, which sometimes happens with software.
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Using an alternative contacts app
If the mobile device manufacturer did not bother to equip its product with speakerphone or it does not work on the existing firmware, you can try installing an alternative version of the program on Samsung that is responsible for incoming/outgoing calls. To do this you need:
- From the desktop of the device, enter the standard for Andro />
Causes
To solve the problem, you need to understand why the sound disappeared on the Honor 8a phone or other models of the manufacturer. First, diagnose the device to understand what exactly is not working.
If a malfunction is detected, the system will tell you what to do if the sound on your Honor phone is lost. Follow the instructions, and when the process is complete, restart your device.
If these steps do not help, consider the popular reasons why sound does not work on Honor 10. Basic explanations:
Any of the situations considered can lead to the loss of sound on Honor 10, 10i. 7a, 8 or other models. In this case, the user’s actions depend on the results of the initial diagnostics.
Remove the problematic application
You can also boot your Honor phone into Safe Mode. In this mode, no third-party application works.
If there is sound, then the reason why the sound is missing is one of the third-party applications that you installed on your phone. It remains a step-by-step method of disabling (uninstalling) such applications (start with the most recent ones installed by you), identifying the culprit and removing it from the device.
To exit safe mode, restart your phone as usual.
More details:
Possible solutions
Now let's take a closer look at what to do if the sound on Honor 10 disappears in various critical situations. Let's look at the main options.
No sound when calling
If there is no audio during a call, immediately make sure you select the correct mode. To do this, do the following:
Knowing how to turn on sound when calling Honor, you can easily return to your previous settings. At the same time, set the volume, which will be sufficient when carrying the smartphone in your pocket or bag.
Also pay attention to the ringtones section. There are situations when a person deleted a track, after which the sound on the Honor 10 phone disappeared. Try setting a different default melody and check whether the audio appears or not.
At the same stage, go to the Do Not Disturb section and set a schedule. Specify days and times when audio will not be available on incoming calls. If this option is not needed, turn it off altogether.
No sound when watching video
An equally common situation is when the voice disappears while watching multimedia. In this case, check the application settings and make sure audio is enabled. To do this, lower the top curtain and pay attention to the image of the speaker. It must be active. The reason may be the lack of necessary codecs. To resolve the issue, install the codec or download a new player that supports different types of files.
General actions
There are also a number of universal actions that help in troubleshooting. If there is no sound on your Honor phone during a call or while watching a video, take the following steps:
The cause of the malfunction may also be a broken audio board, broken/weary cable, or mechanical damage. If you cannot figure out the problem, contact support by calling 8800 7001677 or write to online chat at hihonor.com/ru/support.
Now you know how to turn on the sound on your Honor phone, why it disappeared, and what to do to restore the device to normal mode. In the comments, share your experience in troubleshooting such breakdowns.
Flash card may not affect sound
Also, one of the causes of sound problems may be a faulty flash card inserted into the phone. Remove the flash card and restart the phone, this often helps.
Next, be sure to check your phone for viruses by launching the Doctor.Web application, just download, install, here it is, go to the application and run a quick or full scan.
By the way, if you have lost the sound in your headphones, then you should clean the audio jack on your phone from dust and weight and check the plug to see if it is loose, when it should sit tightly in the jack.
Turning on the microphone through headphones
If the microphone in the headphones is disconnected, this may be due to the following reasons:
- Problems with the recording sensor or damage to the connector. The check is performed by connecting a third-party device.
- By selecting zero value in the sensitivity settings.
It is better to entrust the problem to specialists. Independent attempts often do not pay off and lead to additional failures.
If you have skills in managing the developer section, you should open the Earphones and Mic item and change the signal level.
We scan the phone and identify the exact problem
If all the above solutions did not help, then it’s time to install an application to test your phone, here it is Phone Check and Test. Just download, install and run, I will leave the link in the description of the video.
After launching the application, click on the TEST button, uncheck all items except the sound item and click on the phone test button.
On the tab that appears, you need to follow the instructions, first we check the phone's earpiece, and then the external one, after which you can check the headphone jack, everything is simple here, follow the instructions and listen to music/voice from different speakers. After passing the test, you will know exactly which speaker on your phone you have a problem with and which one is not working.
After identifying a non-working speaker, you should contact a service center, since your phone either has a problem with the speaker (it is damaged) or with the sound amplifier board.
Water got into the speaker of the smartphone
Another reason for the lack of sound on the phone is simply water getting into the speaker slot. In most cases, this breakdown is fatal and requires replacing the speaker, but you can try to do something yourself.
For example, if the phone’s speaker is still somehow working, you can “knock” the water out of it using special sounds; I showed you how to do this in more detail in the video:
After the procedure, whether it helped you or not, dry the phone with a hairdryer (but not a hair dryer), and then put it in a bag of rice for a day, close to heat sources, for example, radiators.
In most cases, the instructions given for restoring the sound on your phone help, but if nothing helps your phone, you will have to take it to a service center.
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Warranty case
If the phone breaks down during the warranty period, take it not to the service center, but to the store where you purchased it, and be sure to take the receipt with you so that the sellers can accept and issue it. Then there are two options for events: they will either immediately replace you, or they will send the device for diagnostics and carry it out within 45 days, after which they will repair the smartphone or issue you a new one. You can also get a full refund and buy a phone at any other store. But, if you take the device to a service center and it is opened, the warranty will no longer apply! Remember this!
There can be dozens, or even hundreds, of reasons why sound does not work on Android, since this is a multifunctional device with dozens of different boards and modules built into it. In any case, there is no need to panic. Yes, sometimes it’s a marriage and you have to wait almost a month and a half, and sometimes it’s your fault. Try to carry your phone in a case, do not use it in the rain, do not drop it, and store it carefully, and then such problems will happen to you many times less.
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