Google Play Market not working is one of the most common problems on Android devices, which occurs on both cheap smartphones and flagships. What causes the problem and how to fix it, we’ll talk below.
The malfunction can manifest itself in different ways:
- Play Market won't launch
- all sorts of errors when installing applications
- problems connecting to google play service
Google Play Market does not work
#1 Reboot your smartphone
Believe it or not, rebooting, as before, helps solve most problems. Turn off and turn on your device again and try to access the Play Market. If it doesn't help, read on.
#2 Check your internet connection
If you use a cellular network to access the Internet, try connecting to a Wi-Fi connection. In some cases, this step may be useful.
#3 Set date and time
Despite the fact that the date parameters and the operation of the Play Market, at first glance, are in no way connected, many users note the dependence of correct operation on the exact time set.
#4 Problem with Google servers
It is rare, but it happens that Google servers may be unavailable. To exclude this item, you should check how the Play Market works on other Android devices. If there are no problems on other phones, read below
#5 Clear cache and Play Market data
- Go to your smartphone settings in the “Applications” section
- In the list of applications, find Play Market and select it
- To clear the cache and data, click the corresponding buttons
#6 Reinstall Play Market
Since the Play Market is a system application, we cannot simply remove it. But it is possible to remove its updates.
Find the Play Market in the application manager as in the previous method and click the “Uninstall updates” button. If there is no such button, select "Disable" (after the updates are removed, do not forget to enable it back)
#7 Delete the cache and data from the Google Services Framework and Google Play Services applications
Find the application data in the application manager and perform the same operations as in the previous method. After that, restart your device and try opening the Play Market again.
#8 Enable Google Accounts and Download Manager apps
Open Settings => Applications and select "Show system applications"
Find the Google Accounts and Download Manager apps and check if they are enabled.
#9 Sign out of your Google account and sign in again
- Open Settings
- Select "Accounts"
- Find your account
- Click "Delete"
After that, sign in to your Google account again using your account information.
#10 Use a VPN connection
After the situation with the ban on Telegram in Russia, a large number of users had problems connecting to the Play Market. The thing is that, together with Telegram, Roskomnadzor blocked a large number of Google IP addresses.
To solve the problem, you can use one of the applications that allows you to create a VPN connection.
One of the most popular is the Turbo VPN application.
Launch the application and click on the carrot button.
Try launching Play Market.
#11 Factory reset
If none of the above methods help, all that remains is to take drastic measures - reset your smartphone to factory settings.
It is recommended to create a backup copy before performing this operation, as all user data will be erased.
- Go to your phone settings
- Select "Backup and Reset"
- Confirm your decision
The Play Market digital service is the main source of applications where you can download any game or program. However, almost all owners of gadgets of this OS have encountered a problem like: “My play market doesn’t work on Android.”
Problems with the inability to connect to the application store may be the following:
- Google server failures;
- connection problems (no internet);
- incorrectly set date and time;
- failure to download updates, etc.
In this material we will look at all possible reasons and solutions for the lack of access to Google Play Market on Android.
Backup restore
- Open Phone Settings > System > Backup & Restore
- Click on External Storage > Memory Card > Backup
- Click Select All twice to select and then deselect all items.
- Tap Apps & Data and then scroll down
- Check the boxes next to the application with the "G" icon and click OK
- Click OK in the popup window
- Open the Files app and select Internal Storage > Download > Install Google Huawei > Huawei Mate 30.
- Long press on com.lzplay.helper.tar ad file then press info.xml to select both
- Click copy at the bottom of the screen
- In the Files app, go to Memory Card > Huawei > Backup > Honor 9X > BackupFiles1 > next folder.
- Click Insert > Replace to paste files and override files in the folder
- Open Phone Settings > System > Backup & Restore
- Click on External Storage > Memory Card and select the backup file you created earlier.
- Click Recover and enter the password a12345678
More about Huawei: Resetting Xiaomi Mi Band 4 to factory settings: detailed instructions
Google Accounts is not activated in Settings
In some situations, the store does not launch due to a failure of linked accounts. With this problem, there are 3 things to consider.
First, activate the Google Accounts service. Very often this program crashes, after which it turns off. You must go to the “Application Manager”, activate the “All” tab and find the item: “Google Accounts”. We enable the service and reboot the gadget.
Secondly, working with a Google account. Sometimes the shared Google account does not interact with the Play Market - what to do in this case? We do the following:
- Go to “Settings”.
- Let's go to the main configurations section.
- We look for the “Accounts” item and go to it.
- From the entire list of accounts we find the line “Google”.
- Select your account (… [email protected] ).
- We check for active synchronization opposite “Google+”, “Gmail”, “Application Data” - enable synchronization everywhere.
Third, enable the download manager. Very often this is the solution to the following question: how to update google play services on android if the play market does not work? It's simple:
- Go to “Settings”.
- Click on the “Applications” item.
- Select the “All” option.
- Find "Download Manager".
- We erase the data.
- We turn on the program.
- Reboot the device.
Very often this helps to update services and even complete the update of the play market.
Still didn't help? Then we go all-in and start looking at all the mistakes and ways to solve them.
All ways to troubleshoot the play market
Method number 1 - check the connection. You will be surprised, but when the system writes that there is no connection, it is quite possible that there really is no connection. Check your 3G-4G data transfer or Wi-Fi connection and try opening the market again.
Method number 2 - delete your Google account. If the account is new and there is nothing important in it, you can delete it immediately. If you store a lot of important data on it, you should first make a backup copy. Here is the algorithm of actions:
- Open “Settings”.
- Select the “Accounts” item.
- Click on the “Google” section.
- Select an account.
- There are three dots in the upper right corner - click on them.
- Select “Synchronize” to backup your data.
- Click “Delete account”.
For now, the market on Android still does not work for you, since it is not tied to your account. Now you must re-add your Google account, enter your username and password, and then reboot your device.
Method number 3 – check for incompatible applications. We are talking not only about virus software, but also about programs and games installed from external sources (APK files downloaded from the Internet). Open Settings and go through all the apps: any adware or app you are unfamiliar with should be removed.
Pay special attention to the Freedom application - it can bypass the Play Market license and emulate in-app purchases. As you can imagine, the service will not like this very much. There are three options to consider:
- 1 – standard removal (it rarely helps);
- 2 – removal using special software (for example, History Eraser);
- 3 – deleting the application using Root rights.
Method No. 4 – reset to factory settings. If you were unable to start the service, it can be reinstalled along with a clean operating system.
Go to “Settings”. We find the item “Restore and reset”. We save all important information, import contacts into a file, archive data - only after all these actions do we perform a reset.
In order to save data, it is very convenient to use a MicroSD card: we import contacts there, move all important information, and then reset the system. The files on the SD card will remain intact.
Click on “Reset settings” and confirm the operation.
Method number 5 – checking the date and time. Due to the fact that your device is set to use the time zone, the time in the system is constantly lost, which is why it does not sync with the application store. In this case we:
- Go to “Settings.”
- Deactivate the “Network Time Zone”.
- Setting the correct time.
- Set the correct date.
- Reboot the device.
How to use the built-in appgallery market
The creators of the Honor brand are confident that Google services are simply a habit of almost all users. This is not surprising, because for many years the Play Market was the only source through which applications could be installed on a mobile device.
However, now there are many application stores from other developers, in which the user can find a huge number of games and all kinds of tools for the smartphone. The App Gallery utility is such an alternative store.
Before you start using the presented application store, you will need to register in the system by entering your email address and password. To install applications, you just need to launch the App Gallery utility and enter the name of the desired application in the search bar, which is located at the top of the screen.
After this, a list of programs matching the search will appear, among which the user can find and install a specific application.
Google Play service does not work: problems with servers
“Google play market does not work on Android, there is no connection” - as you have seen, this is often not your fault, but the fault of operating system failures and other problems. However, Google itself may be guilty of this.
In some situations, the company's servers may not work. This does not happen so often, but if all the above methods did not help you, most likely you just need to wait until the company’s system administrators get the servers working.
However, here too you can find the human factor. When we are unable to contact the Google server, and more often this happens when we add an account again, this may mean the following:
- you entered the wrong email (mail from Mail.ru or Yandex does not work in the Google system, enter an address ending in gmail.com);
- you set the wrong time (you can correct the date and time by going to the Clock application or the settings of your gadget);
- you do not have access to the Internet (try opening a browser in the background and launching a website).
And one more thing: in some versions of Android OS there is an item in the settings - “constant data transfer”. Go to your network settings and make sure you have it activated.
If the error connecting to servers is still present, then you can try two more options. 1 – install a utility to clean the system of excess junk using an APK file (Clean Master, as an option) and clear the cache of all applications on the device. You can do this through a standard application manager, but specialized software will cope with the task better and faster. 2 – find the GoogleContactsSyncAdapter.apk file through Explorer, delete it, download the APK file from the Internet and reinstall it into the system.
So, we have considered all possible ways to return access to the play market digital service. First, try simple recovery methods; Resetting to factory settings and activating Root rights is already “heavy artillery” when none of the methods helps you. If you still can’t launch Google Play on Android, describe the problem in the comments. We hope that our article was useful to you.
Why doesn't Play Market work on Huawei? If you are faced with the problem of a department store not working, we offer solutions. It is worth noting that Play Market is a popular program for Huawei users. The electronic store allows you to download free applications, social networks and instant messengers.
Reasons for departures
On new and old models of Honor smartphones, the following errors occur, leading to application crashes:
- hardware failures - if some part breaks, then additional signs of failure arise;
- lack of internal or RAM memory;
- long absence of system, application or Play Market updates;
- the cache was not cleared for a long time;
- global Android crash;
- smartphone is infected with viruses.
Universal methods for getting rid of these problems are built into the system and are easy to implement.
Google Play stopped working on Huawei: reasons
Have you used your smartphone all the time, and later encountered a connection problem and Google Play does not work on Huawei? Don't be alarmed, this situation is completely solvable. We suggest you understand the main reasons for the malfunction so as not to encounter them in the future. The main reasons why Google Play may not work:
- lack of constant updating. Play Market, like any other program, requires periodic updates. In most cases, this process occurs independently and is programmed into the phone. However, some users purposefully disable the automatic update feature to avoid filling up the memory. At the same time, they do not realize that the older the version of the utility, the worse it will work;
- phone failure. The smartphone system may not be able to handle the load from the application. In this case, an error code will be displayed;
- no internet connection. It only works when the Internet is on;
- Internal date and time failure on the Huawei model.
The essence of technology
A specialized NFC interface is responsible for the payment system via smartphone. Not all mobile devices have it. For budget models, this is more of a nice addition rather than a necessity. In expensive flagship smartphones, the presence of NFC seems to be one of the fundamental parameters.
The interface allows you to pay for any goods and services using your smartphone without using cash or bank cards. You just need to bring the device to a suitable payment terminal, and the required amount will immediately be debited from the user’s account. All necessary account information is stored on the mobile device. At the same time, special attention is paid to data security, so that no unnecessary write-offs will arise. Without the appropriate chip, you will not be able to make contactless payments.
On smartphones running the Android operating system, all NFC functions are controlled by the Google Play application. It is through it that all transfers and operations are carried out while using the interface. First, the user will have to enter information about a bank card, which the system will then use as the main payment instrument. iOS smartphones use the proprietary Apple Pay program for these purposes.
What to do if the Play Market does not work?
Any problem is absolutely solvable. Now it is much easier to detect errors. We suggest the main steps in identifying the problem and further solving it:
- system update;
- uninstalling the latest version;
- setting up and clearing the cache;
- GP adjustment;
- deleting data and cache;
- checking the operation of Google accounts;
- download manager update;
- change account;
- removal of interfering programs;
- adjusting time and date;
- removing the malicious “hosts” file;
- complete cleaning of the Android system;
- Confusion with Google servers.
Reboot
One of the most effective ways to deal with any failure is to reboot the system. The system may have frozen a bit. Turn off your phone and turn it on again after a couple of seconds. Try going to the store. If the problem is not solved, use another method.
Reset updates
The procedure involves resetting new updates. To do this, go to Huawei settings and select the “Applications” category. Select Google Play from the list and click on the “Uninstall updates” button. Play Market has been returned to its original state.
Reset settings and clear cache
Lost Play Market on Huawei? You can also try clearing the cache. First, go to the menu. Again, find what you need in the “Applications” list. In the window that opens, click on “Erase data” and “Clear cache”. Let's try to go to the store.
Correction of GP service data
The algorithm of actions is the same as in the previous step. Once found, click on the “Google Play Services” section. Now select the cache clearing function.
Clear Google Services Framework data and cache
Try to solve the problem using the Google Services Framework. Search and clear the cache again. Open the service.
Checking the operation of Google accounts
In Huawei, problems with Google Play may be due to a disabled account function. Go to “Google Accounts” in the settings and click “Enable”.
If you have any questions or complaints, please let us know
Debugging the Boot Manager
It is also possible to solve the problem through the “Download Manager”. In the settings, find and clear downloads. Follow further instructions.
Removing and restoring your Google account
Another problem may be hiding in your Google account. To delete an old account, you need to find the “Accounts” section in “Settings” and click on the “Google” button. Now select the “Delete account” function. Next you need to log in again. Without registration you will not be able to download. You must click on “Add account” and select the “Existing” column. Enter your username and password.
Resolving application conflict
Some applications block the service. For example, those who purchase additional functions without money. Try to get rid of such dubious programs.
Cleaning the "hosts" file
The file is cleaned in this way: turn on the ROOT Explorer program, find the “system” and “etc” folder. We remove the “hosts” file until there is only one line left with the same name 127.0.0.1 localhost.
Set date and time
Set the date and time on your smartphone correctly. If this data is entered incorrectly, access to the application may be denied.
Reset Android settings (or Hard Reset)
The most radical way is to completely clean the phone to its original state. You must understand that no data will be saved on your smartphone. You will have to download all the programs again and register in them. We activate the function through “Settings”.
Problem with Google servers
The error may be hidden with Google servers. Wait a little, the problem may be temporary. Now you can try opening the program again.
