Why can’t I log into my Google account on Android after resetting the settings, updating – what to do?

After flashing the phone, I can’t log into my Google account and create a new one.

Problems with logging in after changing the firmware are quite common. Probably the reason is hidden in the version of the installed Android itself. Try installing another firmware, maybe this will solve the problem. Phone manufacturers do not recommend using pirated firmware. By installing a non-standard version of the operating system, you risk encountering some problems.

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If changing the firmware does not bring results, and authorization in the profile is still accompanied by an error, then write a request to the support service. Also, this solution will be a solution if you are not logged into your Google account on Android after the update.

Profile has already been added

Rarely, the message “This account has already been added to the device” occurs when there are access problems on the part of Google servers or your provider. In 99% of cases, the user did not log out of his profile on his own, but received this notification.

The last significant reason for this problem was the blocking by Roskomnadzor of a range of IP addresses, which Google also used for its services. Recommendation:

• periodically check access to the server;
• try to log in after connecting to the VPN;
• find out in the media whether this is a widespread error or a local one.

Forgot your password

Can't remember your password? This is a common problem. The service administration has provided solutions for such cases. Just go to the recovery page. Enter the mailbox or phone number associated with your profile and click “Next”.

Next, enter one of the passwords that has ever been set to log into your account, or select “Other method.”

The system will ask you to answer some questions, with the help of which the service will make sure that you are trying to restore your profile, and not someone else’s. Just follow the instructions provided by the system.

Invalid login information

By entering a username or password manually, you can see information about incorrect data entry. In this case:

1. Check that the data entered via the computer is correct.

2. Write the correct data in a text note on your smartphone, and then use the “copy/paste” functions to transfer it to the fields to fill out.

3. Enter data through the form “Accounts” – “Add account” – “Google”.

4. If the password is not accepted, change it from an authorized computer or through the recovery form.

Forgot your username or email address

Instructions:

• Go to the recovery page.

• Provide a backup email address or mobile number associated with your profile.
• On the next page, enter the first and last name specified in your account settings.

• Next, confirm that the profile being restored is really yours. A one-time code will be sent to your backup email or phone.

• Confirm your identity and select an account.

Problems when restoring login

In some situations, an error may occur during recovery. The system can interrupt the procedure by displaying an alert about a non-existent account. Usually, this happens due to incorrectly specified data at the time of recovery.

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Try again. When filling out the fields, carefully check the entered information. Users often make a mistake when specifying a mailbox or phone number. Also make sure that phone and mail are backup for this account and not for another.

Unknown error

This behavior of the smartphone is possible if you recently changed your password and tried to enter data from your Google profile. This happens if the account on the smartphone was not logged out, but the smartphone was simply reset to its factory state. This is a kind of Google anti-theft system called Factory Reset Protection. You can read about ways to bypass it in the article Resetting your Google account.

In this case, it is recommended to wait from 24 hours to 3 days after changing the password and enter your data.

Remember your username and password, but can't log in to your account

Are you sure that your username and password are spelled correctly, but the system still shows that it is impossible to log in? Head to this page. The service will provide several answer options to choose from; depending on the problem at hand, select the correct one.

The solution to the issue will vary depending on the option chosen. Just follow the instructions and prompts of the system, answer the questions as accurately as possible.

Loss of access and its restoration

The most common reason for a message about no access to an account to appear is data loss. After using a smartphone for a long time, people usually get used to automatically logging into Google services and forget their login and password. What to do in this case?

• Go to Settings - Accounts.
• Please check and make a note of the Gmail email address you provided during registration.
• Try logging into your email from your computer.
• If you forgot your password, click “Forgot your password?” recovery.

To restore data, you will have to provide the phone number entered during registration or a spare email address. Therefore, when registering, it is recommended to provide reliable data or at least write it down for memory.

If the recovery period seems too long, or backup data is lost, it is easier to delete the old account and create a new one. However, in this case, all data in the cloud storage will be lost.

account recovery

You think someone else is using your account

Do you suspect that someone else is using your profile? Change your password. Go through the recovery procedure and reset your password by creating a new one that was not previously used during authorization. Additionally, you should take care to protect your profile. To do this, look at the settings in the “Security” tab.

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In the “Account Login” section, be sure to link your backup email and mobile number. There you can also activate two-step authentication - with each new login, the system will request a one-time code.

Resetting DRM licenses

This is a more powerful way to solve the problem of a locked smartphone. To reset DRM:

1. Connect to a Wi-Fi network.
2. During the scan, return to the list of available networks.
3. Select any other network and enter any data in the password field. Copy the entered password, open the additional menu and turn on hints.
4. Go to your phone settings, recovery and reset category.
5. Reset DRM licenses.
6. Return to network connections, enter a new account.

This completes resetting the licenses and linking another account.

Problems with two-step verification

If you have problems with two-step verification, please continue to the next page. From the answer options, select the one that describes your problem. It could be:

• Broken passwords in the two-step verification app.
• Error when trying to login.
• Lost electronic key.
• Lost smartphone.
• Non-working codes received via SMS, etc.

Also follow the instructions from the service. Depending on the chosen answer option, a solution to the problem will be compiled.

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account is blocked

The Google service can block an account if there are suspicious login attempts. This is an additional security measure against intruders. The procedure for restoring a blocked account is as follows:

1. First of all, you will need to answer some questions in a special form. Specify a backup mailbox.

2. Click "Submit" at the bottom.
3. Expect a response letter with a decision from the security service.

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Additional recommendations

In some situations, the cause is virus software. It is quite easy to pick up malicious files, for example, by downloading a picture or music from the Internet from unverified resources. Check your device with an antivirus program.

Reboot

A simple reboot of the device often helps in solving many problems. Press and hold two buttons - power and home. Wait until your smartphone is fully loaded and check the functioning of Google services.

Reset

Perhaps the reason is hidden in a software glitch. Then try resetting your phone. Go to Settings and find the Advanced Options tab. Next, go to “Backup and reset”, click “Reset all settings” and confirm the procedure.

Stop and remove Google services

Procedure:

• Enter your phone settings.
• In the settings, find the section with all installed programs, it is called “Applications”.
• Find "Google Play Services" in the list.
• Stop services and clear data.
• Restart your smartphone and launch applications by returning to the same section in the settings.

Enable Google Accounts

You can enable Google accounts as follows:

1. In Settings, go to Applications.
2. Find Google services.
3. Check the activity, if there is a “Stop” button, it means the accounts are enabled.
4. If not, click “Run”.

Does synchronization work?

Make sure the sync feature is active. Go to settings and find the “Accounts” section. Open your Google profile and set all permissions in the synchronization tab.

Checking the "Download Manager"

In the settings, go to the "Applications" category again. In the list of available programs, find “Downloads”. Make sure all permissions are enabled in the app. This is necessary to download any programs to your smartphone from the Play Market.

Working with the hosts file (root rights required)

Additionally, check the hosts file. But, first get ROOT rights. To do this, use the KingRoot program:

1. Charge your phone to at least 50%.
2. Connect to Wi-Fi.
3. If there are antivirus programs on Android, then stop them.
4. Open the program.
5. Click on the "Get Root" button.
6. Wait for the procedure to complete and reboot your device.
7. Download KingUser from the Play Market and remove the KingRoot program.

Then install an explorer such as TotalCommander. And follow the instructions:

• Open File Explorer and enter the internal memory of your smartphone.
• Go to the "System" folder.

• Open "ETC".

• Find the "hosts" file.

Check if the line is 127.0.0.1 localhost.

Development Settings utility

Development settings - a program that provides access to developer tools. Install and run it. Find settings and reset your account. You can use a flash drive with the application installed.

The process is very simple, just a few steps are enough to complete it. Some users are trying to solve the problem with their Google account using the phone's firmware. This method does not bring results: during account linking, the system synchronizes Google with the device serial number. Because of this, software solutions to the problem have no impact.

If your device asks you to sign in to your Google account after performing a factory reset, use any method provided to bypass this protection. If the above options do not help solve the problem, contact the service center or write to the manufacturer's technical support.

Factory reset

If none of the above helps, then you can use a radical reset of the gadget settings to factory settings. For example, on some devices this is done by going to “Settings”, then “Backup”, and selecting “Reset data”.

Please remember that all user files in the phone memory will be deleted when performing this reset.

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How to get rid of further blocking of your phone

Typically, lock owners find out that their smartphone may display a login error after the security system itself has failed. It is important to take the necessary steps to avoid falling for this problem a second time.

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If you did a Hard Reset on your device, do not change the password on your account. This leads to 100% blocking of the device.

Unlink your smartphone from your Google account in the settings menu. This way you will avoid blockages after the reset.