We increasingly hear that the sound on the iPhone is quiet, weak, very variable in terms of volume, etc. Whatever we call it, we have a serious problem that prevents us from talking on the phone or watching videos. We know that the glitch occurs both on iPhone 6, 7, 8, and in new versions - 11, 12. Based on the statistics we collected, we can conclude that the problem often lies in iOS software glitches. However, there may also be physical damage to the speaker. In this article, we will fix the silent speaker problem on iPhone, or at least determine the source of the problem if it is a mechanical problem.
What to do if you can’t hear your interlocutor on iPhone X or there is no sound
First of all, let’s rule out the possibility of a software problem with sound on the iPhone X. The algorithm for identifying hardware problems is described in detail below.
- If you can’t restore the speaker via iOS, you will need to diagnose and replace the bottom or top speaker of your iPhone X.
The malfunction may be related to the speaker itself, and elements of the motherboard, or perhaps the speaker grille is simply clogged, and cleaning will be enough!
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Disconnect your iPhone from AirPlay devices
Disconnect from AirPlay devices to make sure.
That your iPhone is not streaming audio through another device (such as an Apple TV). Not through the iPhone speaker. Sometimes your iPhone will automatically connect to AirPlay devices you've used before. Previous page
Further
How to disconnect iPhone from AirPlay devices?
- Open Control Center by swiping up from the bottom of the screen.
- Click on the AirPlay icon , which looks like a TV. You'll know your iPhone is connected to an AirPlay device if the AirPlay icon is blue and the name of the device (such as Apple TV) appears next to the AirPlay icon.
- If you're connected to an AirPlay device, click Turn off AirPlay mirroring.
- Now that you're disconnected from AirPlay devices, sounds will stream through your iPhone's speakers.
4.
How to understand that the speaker on iPhone X is not working or the volume has dropped
The iPhone X has stereo speakers, one of which is conversational. To make sure there is no sound, follow these steps:
- Play any media file with the same volume on both channels;
- Set the volume to 10-20%;
- Bring the top speaker to your ear first - as if you were talking - then the bottom speaker. The speaker is located under the right grille on the bottom edge of the smartphone.
- Compare sound volume:
One of the speakers is quieter . If the upper speaker is quieter than the lower one, the problem is caused by moisture or dirt, or wear of the membrane. If water gets on your smartphone, let it dry.
One of the speakers is not working. If the speaker or bottom speaker stops producing sound, the problem is due to a hardware problem in the sound system. In this case, the faulty component will need to be replaced.
The speaker volume is the same . If the top and bottom speakers are the same, the quiet sound during a conversation is due to signal quality or software settings.
Check Your Ring/Mute Switch
The Ring/Silent switch is used to quickly and easily turn your ringer on and off.
If your switch is set to silent mode, your iPhone will not ring. Previous page
Further
How Can I Test My Ring/Silent Switch?
- Take a look at your Ring/Silent switch, which is located on the left side of your iPhone.
- You will know that your iPhone is in
silent mode when you see a small orange line because the switch is moved away from the screen.
- To turn on the ringer, pull the switch toward the screen.
2.
What to do if the voice of the interlocutor is hard to hear on iPhone X
If the problem is rooted in your audio settings, check the following settings:
Increase the sound volume
The conversation volume is adjusted separately from the system sound volume. To make the other person louder, press the volume up key while you are talking.
Check the output source
When using a headset, you can force audio output to your smartphone speakers:
- Go to settings;
- Open the “Universal Access” section;
- Press the “Sound Source” button;
- Select the “Speaker” option.
Turn on the noise canceling feature
To improve audibility when talking through the speaker, turn on the noise reduction mode:
- Go to settings and open the “Universal Access” section;
- Scroll through the menu to the “Hearing” subsection;
- Activate the “Phone Noise Canceling” option.
If, after all the described procedures on the iPhone X, you or you are still hard of hearing, you need to diagnose the device at a service center, since the problem may also be related to the iPhone hardware - the audio codec or other elements of the motherboard, or perhaps it’s just a problem clean the speaker grille.
We will be happy to help you!
We diagnose all iPhone models for free!
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We carry out component repairs, which is cheaper. We can also replace the entire module.
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Expert advice: How to choose the right service?
Never needed electronics repair before?
Don't know where to start? First of all, don’t worry! Signs of good and quality service are immediately visible. We have prepared instructions for those who are looking for a workshop or service center for Apple repair
Real, honest and transparent prices on the site
Real deadlines and a guarantee are respect for you
Reputation of Apple professionals and several years of experience
Read the checklist for choosing an Apple service
Reset All Settings
Many iPhone problems occur due to settings being configured incorrectly or individual settings app files becoming corrupted. Restoring app settings back to factory settings does not fix all iPhone software problems. But this is a solution for Apple technicians. Because it really solves a lot of problems. Which would be very difficult to track manually.
Previous page
Further
How to Reset All Settings?
- Go to the home screen.
- Open the Settings .
- Click General.
- Use your finger to scroll down to reset.
- Click Reset All Settings.
- Enter your password.
- Click Reset All Settings . You will be prompted twice.
- A progress bar will appear on the screen.
- Your iPhone will automatically turn on when the reset is complete.
10.
Where to repair Macbook, iMac and iPhone
Checklist for choosing a reliable service center for repairing Apple equipment
Prices
Fair, not overpriced and not underestimated. There should be prices on the Service website. Necessarily! without asterisks, clear and detailed, where technically possible - as accurate and conclusive as possible.
Deadlines
If spare parts are available, up to 85% of complex repairs can be completed in 1-2 days. Modular repairs require much less time. The website shows the approximate duration of any repair.
Warranty and responsibility
A guarantee must be given for any repairs. Everything is described on the website and in the documents. The guarantee is self-confidence and respect for you. A 3-6 month warranty is good and sufficient. It is needed to check quality and hidden defects that cannot be detected immediately. You see honest and realistic terms (not 3 years), you can be sure that they will help you.
Stock
Half the success in Apple repair is the quality and reliability of spare parts, so a good service works with suppliers directly, there are always several reliable channels and your own warehouse with proven spare parts for current models, so you don’t have to waste extra time.
Free diagnostics
This is very important and has already become a rule of good manners for the service center. Diagnostics is the most difficult and important part of the repair, but you don't have to pay a penny for it, even if you don't repair the device based on its results.
Service repairs and delivery
A good service values your time, so it offers free delivery. And for the same reason, repairs are carried out only in the workshop of a service center: they can be done correctly and according to technology only in a prepared place.
Convenient schedule
If the Service works for you, and not for itself, then it is always open! absolutely. The schedule should be convenient to fit in before and after work. Good service works on weekends and holidays. We are waiting for you and working on your devices every day: 9:00 - 21:00
The reputation of professionals consists of several points
Company age and experience
Reliable and experienced service has been known for a long time. If a company has been on the market for many years and has managed to establish itself as an expert, people turn to it, write about it, and recommend it. We know what we are talking about, since 98% of incoming devices in the service center are restored. Other service centers trust us and refer complex cases to us.
How many masters in areas
If there are always several engineers waiting for you for each type of equipment, you can be sure: 1. there will be no queue (or it will be minimal) - your device will be taken care of right away. 2. you give your Macbook for repair to an expert in the field of Mac repairs. He knows all the secrets of these devices
Technical literacy
If you ask a question, a specialist should answer it as accurately as possible. So that you can imagine what exactly you need. They will try to solve the problem. In most cases, from the description you can understand what happened and how to fix the problem.
Openness of the service is the key to mutual trust and cooperation
Social media
If they are trying to organize a convenient service for you, you will definitely find the company on VK, Facebook, Instagram, and of course, on the Youtube channel. Here you can always, in an informal setting, look at the life of the service from the inside, evaluate examples of repairs, and communicate with specialists live. It’s convenient, and now you simply can’t live without social networks
Faces of the company
Apple's seasoned experts and engineers are superheroes, but they don't wear masks. On the website and on social networks you can always see who you are going to, see photos and learn a little about the engineers and service managers. You can write to each of them, suggest or clarify something with someone with whom you have already communicated.
Reviews
You can understand a lot from reviews if you treat them correctly. The overall assessment of the service should be positive and high. But the rating cannot be maximum. Reviews can be both positive and negative, the main thing is that they respond to them, communicate, make decisions, help, that is, treat them like a human being.
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What is the difference between iPhone 11 and iPhone 12?
The dimensions of the iPhone 12 are almost the same as the iPhone 11 (146.7 x 71.5 x 7.4 mm versus 150.9 x 75.7 x 8.3 mm for the iPhone 11), it has become a little lighter (162 g versus 194 g) and the screen is now larger due to reduced frames. This difference cannot be called an advantage, so the most important thing here is the strength of the new product.
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Features of restoring the OS and replacing the upper cable
Poor hearing of the interlocutor is caused mainly by mechanical influence. If there is no sound from the interlocutor, then you need to check the sound recording function. If problems appeared after a recent update, then you need to try to clean the gadget of newly installed programs and applications. Messengers such as WhatsApp, Viber, Telegram especially actively influence the sound. Many other applications also affect the operation of the standard utility.
It is also worth trying to recover data via iTunes or iCloud. A previously created backup copy will help preserve important information and data. If the cause of poor audibility is a hardware failure of the cable, then there is only one way to fix it - replace the cable. The work should be entrusted to specialists, since it is necessary not only to carry out all procedures efficiently and safely, but also to find certified components.
