Most iPhone or iPad owners use them to take great photos. Having a smartphone or tablet with you, you want to be sure that their standard camera will not let you down at the right time. However, sometimes it happens that the camera on an iPhone or iPad does not work correctly, which may be due to both the software and the hardware of the device.
Below are some common camera problems on your iPhone or iPad and how to fix them.
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Black screen when launching iPhone or iPad camera
When launching the built-in (or third-party) camera app, a black screen appears. In this situation, try the following:
- First of all, make sure that nothing is blocking the camera lens. You may have put the case on incorrectly or something may have blocked the camera hole.
- Close (unload) the Camera application (swipe up on the application card in the multitasking panel), and then try to launch it again.
- If this method does not work, try restarting your device and launching the camera again. Also try switching between the front and rear cameras to see if the black screen appears on both. If the problem is with only one of them, you may need to take your device to an Apple repair service.
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Hardware faults
If the above methods do not help, you will have to climb inside the device. It is not recommended to do this without the necessary experience. The maximum that can be done in this case is to gently press on the lens. If a black screen is displayed due to the camera module not making contact with the cable, then this may help.
It is better to entrust checking the cable and the camera itself to specialists from the service center. Even if there is no visible damage, simply removing and replacing the cable can fix the problem.
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No sound when recording video on iPhone or iPad
If you encounter a problem in which your iPhone or iPad stops recording sound during video shooting, or begins to record it extremely quietly, then in most cases this is due to the microphone on the back of the device being blocked. This microphone is used when shooting video.
Check whether the microphone hole is clogged with dirt and whether it is covered with protective film, glass or a case.
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The image is blurry or the camera on your iPhone or iPad won't focus
If you shoot images that are blurry or the subjects are out of focus, try the following:
- Make sure your camera lenses are clean. If there is a stain on them, wipe it off with a microfiber cloth. If dirt or debris gets behind the glass, you must contact a service center for help.
- On iPhone models that support OIS (iPhone 6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X, iPhone XR, iPhone XS / XS Max), this problem may be caused by a metal case or magnetic accessories. Try removing the accessory, then take a photo and compare it with the blurry image.
- When you take photos, make sure the device is still when you press the shutter button or volume up button. If you can't hold your smartphone still, consider buying a tripod.
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Flash doesn't work on iPhone or iPad
Although photos generally look better without flash, sometimes additional light is necessary. If the flash on your iPhone isn't working, try the following:
Check if the flash works when you turn on the Flashlight application.
If it doesn't work, reboot your device. If it doesn’t help, unfortunately, in this case you need to contact a service center.
Make sure your device is set to the correct flash mode (Auto, On, or Off) by tapping the lightning bolt icon in the top left corner of the screen in the Camera app.
Be careful when using the flash when shooting video or in high temperatures. If the device gets too hot, the flash will automatically turn off until it cools down.
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Causes and symptoms of failure
With each new iOS update, the manufacturer adds new features, trying to improve the operating system. But sometimes such actions, instead of a positive effect, bring problems to the end consumer. So, after the update, users of iPhone 5, 5s and iPhone 6s, 6 plus may encounter a problem - the camera and flashlight do not work. Many people don’t know what to do and run to their familiar technicians to repair their phones.
There is no need to panic and fuss; you need to understand the reasons why the camera does not work on the iPhone 5s, or any other model. The reasons and solution for a breakdown when the camera shows no signs of life are the same for all iPhones, suitable for 4, 5, 6, 7 models and even for the new 8 iPhones.
Symptoms
When the camera on your iPhone 5s does not work, this is the most important symptom, but in rare cases you need to clarify them. On the Internet, people on forums wondered why the front camera on such a reliable device as the iPhone 5s did not work after installing standard updates. The situation is not entirely clear if the flashlight also does not work at the same time, or when the message “cooling is required before using the iPhone flash” appears on the screen, so here is a list of common breakdowns:
- When you turn on the application of the same name, a black screen appears
- The video recording device does not transmit the image or distorts it
- Sometimes, for no reason, the flashlight does not turn on
- A warning pops up: “The flash is off. iPhone requires cooling before using flash"
- The camera and flashlight do not work at the same time
Recommendations from users
- We try to switch the energy saving mode.
- We try to switch cameras from the main to the front and back, repeat up to 10 times.
- Gently press on the body next to the iPhone 5s camera.
- We clear the iPhone memory of all running applications, one of them may freeze and “drag” the camera hardware with it
- Reboot the device
Solving the problem from Apple technical support
Tips from Apple officials if the front or home screen does not work on iPhone 6 and shows a black screen.
- Doing a “Hard Reset”, how to do it correctly, read how to reboot your phone
- Resetting iPhone to factory settings
- Trying to restore your phone using iTunes
Upside down photos
A common problem with horizontally oriented photos. When loading such images, they appear upside down vertically.
This often happens when taking a photo using the volume up button. In this situation, try the following:
- Take a horizontal photo using the Volume Down button. This is due to the iPhone (iPad) sensors and the way they are programmed to put metadata into the image.
- You can also edit the image on your phone to make sure it's in the correct orientation or change it on your computer using a photo editor.
- Third-party apps like Camera+ can solve the metadata encoding issue by making sure the image orientation is always correct. At the same time, such programs do not launch so quickly.
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Picture in Picture mode is not displayed
At first, access to the “Picture in Picture” function was allowed through the Web version of the Safari application, then the opportunity was removed, then it was returned again, and now in the beta of iOS 14.5 the “Picture in Picture” mode, although available (in terms of the button), is immediately It also closes when you exit the Safari application.
This is normal, this is not an error. YouTube will simply give access to the function only to Premium subscription users, and in the Web version the button to switch to Picture-in-Picture mode will disappear.
The brutal truth we deserve.
Camera app not found or freezes when switching between cameras
If you're having trouble finding the Camera app on your Home screen or it freezes when you try to switch between cameras, it could be due to your restrictions settings.
Open Settings → General → Restrictions.
Starting with iOS 12 (Settings → Screen Time → Content & Privacy → Content & Privacy → Allowed Apps).
Enter the restrictions access code.
Make sure the switch for the camera is on (green).
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Application freezing in iOS 14.4 and iOS 14.5
I encountered this problem in iOS 14.4, and also discovered this several times when launching social networking and Calendar applications in the iOS 14.5 beta. When opening an application, the program screen simply freezes and does not respond to requests. At the same time, you can switch to another program, it works stably. But upon returning to the previous program, the problem is not corrected.
What helps fix the problem:
- Checking the network and connection.
In TikTok, the application did not respond to me because the network connection was interrupted for a few seconds. Although it was very strange that it was also not possible to switch from tab to tab in the application. After switching to cellular service, the application started working again; - Uninstall and reinstall the application.
When the problem arose for the second time with Instagram (the network was stable), reinstalling the application helped; - Reboot iPhone.
Forcefully restarting the iPhone fixes the problem once and allows you to try running the program again.
Basic Methods to Fix Software Issues on iPhone
If your camera is having any problems, it's worth trying to troubleshoot software issues first. These methods are quite simple and should fix any problems that may arise:
Close the application and try to launch it again.
Reboot your device and launch the camera again.
If the above methods don't work, try going to Settings → General → Reset → Reset all settings. Please note that you will need to set up your device again.
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We repair it ourselves
If the camera on the iPhone 5s still doesn’t work, stock up on tools and open the device’s case. For a list of tools and what else you may need, see the video instructions; it will also show you how to open an iPhone correctly so as not to break the cables and add unnecessary problems to yourself. Immediately take the phones under warranty to the official technicians, they will do everything for you for free, of course, if you didn’t drop the gadget in the water a couple of days ago.
The first thing you should pay attention to after opening is the cables and connectors for connecting the nodes. With a high degree of probability, one of the connectors will dangle in the air. In this case, we thank ourselves and fate, attach everything back, and close the case. If a miracle does not happen, watch the video further and begin to disassemble your favorite iPhone piece by piece to get to the main camera connector. The front one will remain on the panel with the screen.
