Wi-Fi does not work on iPhone or iPad: possible solutions to the problem


Owners of mobile devices with an apple on the body are quite rarely faced with the problem that the devices do not pick up WiFi or the mobile operator’s network than owners of phones from other brands. But sometimes this can happen to them too. With proper and careful use, the occurrence of such a problem is practically impossible, and if it does occur, a simple reboot of the device is enough, but it often happens that the problem is much deeper and needs to be sorted out Why is iPhone bad at Wi-Fi?.

Possible causes of the problem

The main problems that are not related to the operation of an iPhone or iPad include the following:

  • When updating iPhone 5, iPad Air, iPad models with retina display to iOS 8, a sharp drop in data transfer speed was noticed. Signal deterioration was also noticed on iPhone 6.
  • The build quality of the phone is not satisfactory, but due to design features there are problems with data transmission via WiFi, especially when it comes to the question of why Wi-Fi does not work well on iPhone 5 . This is due to the fact that the phone has a weak radio signal amplifier.

If the phone was dropped, subjected to other physical impacts, or water got on it, then completely different, purely mechanical damage occurs, which can lead to the following:

  • the radio module has come off the phone's motherboard;
  • The WiFi module cable is damaged;
  • physical damage to the antenna;
  • Damage to PCB tracks.

After you have found out the reason that the iPhone does not receive Wi-Fi, the best thing to do will be from the specialists of a certified service center, but before you take the device there, you can try a number of ways to solve the problem yourself.

Why doesn't the network work on iPhone XR?

Many users from time to time are interested in the question, why does the Wi-Fi iPhone XR not work?

The answer can be varied, because the functionality of a given module depends on numerous external factors. Let's look at the most common cases when people come to us with a similar defect:

  • Incorrect settings. To activate the mode of receiving and transmitting data using Wi-Fi technology, you must set the settings correctly. This is not that difficult to do, so the user can handle this task himself. If any difficulties arise, you can always consult our specialist.
  • Also, sometimes when you come to us, you have the following kind of problem with your phone. The network appears in places. In this case, you should pay attention to the quality of your router or other signal source. This can be done simply by using another phone.
  • There are times when we are contacted with Wi-Fi not working due to software or system failures. This is quite possible and often happens. The cause of this phenomenon can be eliminated by re-flashing. We will flash your smartphone, restoring all its functions.
  • Also, do not forget about hardware failures that can occur due to the failure of some components. In particular, the transceiver, which is the connecting link in the wireless interface. We will carry out repairs of any complexity, even if you have to dig into the system board to replace an active component.

Troubleshooting: Required Actions

The sequence of actions to solve the problem yourself depends on the iPhone or iPad model and the version of the iOS operating system. General procedure that can restore functionality:

  1. Turn off Wi-Fi on iPhone.
  2. Delete saved WiFi networks.
  3. Turn off and turn on the router after a while. This will reset the settings on it for all previously connected users.
  4. Turn on Wi-Fi on your gadget.

If after all this, the iPhone does not receive Wi-Fi well , you need to try connecting to the router with another device to eliminate the possibility of it breaking.

There are situations when the network is very fast and connects without problems, but when you try to open any page in the browser it is not possible. You can eliminate this by switching the key check from WPA to WEP in the security settings of your WiFi gadget.

Periodically turning off Wi-Fi

What are the differences between 3G and 4G networks: features, advantages and disadvantages

Sometimes iPhone loses wifi due to additional mandatory features from the manufacturer, sometimes they are very useful, but not always:

  1. Wi-Fi help. Why is this function needed? In order to automatically reconnect between Wi-Fi and mobile Internet. But it also increases the ability to quickly disconnect from an unstable network. You can turn off assistance in the “Settings” menu, “Smartphone communication” item.

  2. “Auto-connection” also interferes with establishing a stable connection. The function is configured to automatically reconnect between available networks, even if they are weaker. This can only be disabled individually for each of the available networks.

Reset network settings and force reboot

Another possible way to solve the problem of why Wi-Fi is poor on iPhone 6 is to reset the network settings. To do this, go to “Settings” on your phone, “General - Reset” tab, and select “Reset network settings”. It is strictly not recommended to do a full reset, because... this will lead to complete destruction of data on the device. If you still need to do such a reset, then it is advisable to synchronize the device with your computer via iTunes, save the contacts and upload the data to the cloud.

Quite often, a “hot” reboot of the device, especially with the release of the eighth generation operating system, solves the problem of why Wi-Fi does not work on the iPhone 7 . To perform this, you need to simultaneously hold down the “Power” and “Home” buttons on the turned on device. The phone will turn off. After turning on, the operating system cache and RAM of the phone will be cleared.

Repair in a workshop - is it better?

Of course, it’s nice to make repairs yourself. It's cheaper and faster, however, it doesn't always help. An old problem may reappear, so if our advice did not help, it is better to contact a professional. Most likely, the wireless module has failed. In this case, the master will do more, because:

  • Replacing spare parts yourself most often leads to complete and final breakdown of the device. Don't risk your device;
  • The wizard will also be able to adjust the operation of the software, which will eradicate future breakdowns;
  • Also, a professional repair shop will provide a guarantee, so there will be no point in worrying about early breakdowns;
  • Repairing by a professional also saves time, which can be spent on more useful things.

However, we hope that your iPhone has returned to normal operation with the help of our tips. Check its serviceability often and you can forget about breakdowns!

What to do if nothing helps

If after all the manipulations the problems remain, then you can say with almost one hundred percent probability why the iPhone does not receive Wi-Fi - critical damage was sustained during operation and it is necessary to take the device to a service center.

It is advisable to choose a certified service center, and if this is not possible, then at least be guided by the reviews of previous clients. This rather critical choice will affect the future performance of your iPhone. For example, when assembling a phone incorrectly, many careless craftsmen forget to press the metal plate tightly (or even lose it) to the contacts on the motherboard, but these plates are the iPhone’s antenna.

Weak GSM signal

If the reason for the weak signal is that the user’s location is not within the GSM coverage area, you cannot fix the problem yourself. You will have to buy a SIM card for temporary use. Although in fact, the territory where there is absolutely no GSM signal still needs to be looked for.

There are areas where the signal is very poor in large cities. As a rule, iPhones are not detected in the subway, basements, or elevators. The network may disappear inside the building due to the fact that the concrete walls of the room jam the GSM signal. Some buildings deliberately use “jammer” devices to prevent employees from excessive Internet surfing. The jammers look something like this:

Previously, “jammers” were readily placed in educational institutions. Now the use of such devices has been reduced to a minimum - the modern educational process requires the student to actively access the mobile Internet.

If the GSM signal is weakened in the user's home, this is a reason to file a claim with the communication provider. The iPhone owner needs to call the hotline number and complain about the lack of network. The application will be transferred to the technical department, whose employees will make every effort to resolve the problem.

Ways to solve the problem

What to do if your phone has poor WiFi reception? The problem can be solved if the reason why Wi-Fi on the phone is not working well is found. To do this, you do not always need to contact specialists. Many errors can be corrected yourself, namely those related to the wireless mode. WiFi on the phone often works slowly due to a rebooted Network; to do this, it is enough to disconnect from it those devices that are not currently in use or restart the Network itself. Sometimes it happens that slow Wi-Fi appears due to the quality of the Internet transmission by the provider itself.

Basic ways to establish a signal on your phone:

  • Rebooting devices. First of all, if the Internet is slow, you should check the operation of the router. Perhaps the Network is heavily loaded and needs to be rebooted. If the Wi-Fi distribution receiver itself is very hot, you should give it a little time to cool down, about 10 minutes. To reboot, you need to press the power off button of the router. It is also worth restarting the gadget itself.
  • Reconnect to the network. To do this, you need to go to the phone settings and find the “Network and Internet” item in them; in other smartphones it may be called differently, for example, “Connections”. Next, select the desired network that has automatic connection set in its parameters. Open it and click the “Delete” or “Forget” button. Then select the desired option again and re-enter the password. If reconnected correctly, the Network will distribute the Internet well.
  • Correctly setting the time and date on your phone. This phenomenon usually appears in older models, in which failures may be caused by a mismatch between the set date and time of the sender and recipient. To configure, you need to go to the “Settings” menu and select “Date and Time”. Open and check the box next to the “Set network time zone” sub-item.
  • Checking the entered password. If the connection code does not match, you can restore the connection using WPS. To do this, you need to find the WPS button on the router and click on it. Next, find the desired Network and connect to it. When the phone asks for a password, enter the one specified on the router itself in the PIN field.
  • Setting the IP address manually. There are times when for some reason the phone's DHCP server does not work correctly or the set IP does not match the transmitter. To get things working, you need to go to the “Settings”, “Network and Internet” menu and select your Network. Click on it and open a window where it will be indicated “Change network”. Next, in the “IP Settings” item, select the “DHCP” item and the “Custom” sub-item. Here you will need to enter the IP address manually; to do this, enter any numbers at the end of the line except 1 and 255, for example, 128 or 158. Leave the gateway in place. Next you need to specify the parameters DNS 1: 8.8.8.8 and DNS 2: 8.8.4.4. Click the “Save” button.
  • Reset all smartphone settings to factory settings. This method usually helps if the phone begins to freeze after unsuccessful updates that came to the gadget. It is better to do the reset in several stages. First the network and its settings, and when this doesn’t help, then the entire phone. To perform a reset, you need to go to “Settings” and select “Reset settings” in the “System” menu. First, select the “Reset Wi-Fi settings” sub-item, and if this does not help, log in again and select the “Delete all data” item.

When do you need specialist help?

Among the possible reasons that an iPhone of any model does not connect to the Wi-Fi network are the following:

  • Before problems arose, the iPhone fell, broke, and water got into it.
  • Some Apple users of different models complain that the new phone they purchased is defective. This, of course, rarely happens.
  • iPhone parts and modules can easily be damaged if the device is not carefully disassembled. This became especially noticeable after the release of the iPhone 5/5s plus models.

You can't handle this on your own. It is better to take the phone to a service center for repair.

So, we talked about the simplest and most accessible methods that can solve the problem of connecting iPhone 6 to the Wi-Fi network. If you notice an error, or know of other solutions, do not hesitate to write!

Owners of some iPhone models may encounter device problems that they were not initially aware of. It was revealed that most often it is iPhone 6 users who are dissatisfied with the performance of their gadget. They complain that the iPhone 6 has poor WiFi reception.

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