In iPhone 6, iPhone 5s, iPhone 5, iPhone 6s, iPhone se, iPhone 4s, iPhone 4, iPhone 7 plus, iPhone x, iPhone 7, iPhone 2g, iPhone 8, like others, there are 2 speakers: top and bottom and sometimes It happens that 1 speaker does not work, but the second one works.
Moreover, if one ear speaker (auditory) does not work, that is, the conversational one, but the speakerphone or external speaker (headphones) can work.
There are several reasons and most can usually be eliminated on your own without visiting specialized places.
If both speakers stop working at once, the situation becomes more complicated, but it can often be resolved independently.
It also happens that the speaker works quietly or poorly during a conversation, for example, it wheezes - we will also consider this situation below.
Sometimes you even need to get inside an iPhone 5, iPhone 6, iPhone 5s, iPhone 4, iPhone 4s, iPhone 7, iPhone 8, iPhone se, iPhone 5c, iPhone 6 plus and so on, but I hope such a future will bypass you.
NOTE: Believe it or not, there is an application that can actually restore the functionality of the speakers on an iPhone - here it is. I recommend trying it.
The first reason why the speakers on the iPhone do not work is that it is simply turned off
Apple devices have an almost invisible button on the case and you can accidentally hit it - it mutes the sound (see picture above).
What to do? Just move the button to a different position (so that the red or yellow stripe does not appear on the side) and see what happens.
The sound can also be turned off through the settings - the built-in do not disturb function is running (Android also has this).
Then you won’t hear if someone calls you. This is a crescent moon icon - make it inactive (grey).
Replacing the earpiece speaker of iPhone 6 and iPhone 6 Plus
The cases of modern iPhone 6 and iPhone 6 Plus, like their predecessors, are non-separable.
Despite this, if you use specialized tools and a clear sequence of actions, disassembling them will not be difficult. Replacing certain components, including the device's speaker, will not be a big problem. So how do you replace the earpiece on iPhone 6 and iPhone 6 Plus?
Unscrew the Pentalobe screws near the Lightining connector:
This procedure can be performed using a specialized set of Pentalobe screwdrivers, which can be ordered online. It is worth noting that all manipulations to disassemble the iPhone and replace certain of its components should be performed only when the phone is turned off.
Lift the front panel of the device using a suction cup and a plastic tool with a sharp edge:
This procedure can be performed using the most ordinary suction cup and the most ordinary mediator. Having firmly pressed the suction cup to the front panel of the device, you need to pry it with a pick and open it like the cover of a book.
Unscrew the five screws that secure the front panel of the device:
These screws, manufactured by Phillips, are of a standard design and can be removed with a few standard screwdrivers from a quality tool kit.
Remove the protective metal plate:
The unscrewed plate can be removed using tweezers.
Disconnect all cables from the front panel of the device and remove it:
This procedure should be performed as carefully as possible using a plastic tool with a sharp edge.
Unscrew the three screws that secure the speaker:
These screws, manufactured by Phillips, are of a standard design and can be removed with a few standard screwdrivers from a quality tool kit.
Remove the protective metal plate:
The unscrewed plate can be removed using tweezers.
Raise the front camera of the device and remove the earpiece:
This procedure should be performed as carefully as possible using a plastic tool with a sharp edge.
Replace the speaker and assemble the device:
To reassemble the phone, simply follow these steps in reverse order. The earpiece can be ordered from one of the online stores.
Thus, you can replace the earpiece of iPhone 6 and iPhone 6 Plus in just a few minutes. These steps must be performed as carefully as possible so as not to damage the components of the device, which will require additional expensive repairs. In order to avoid all possible difficulties, you can seek help from specialists.
The second reason why the speakers on the iPhone do not work is the headphone jack.
If you often use headphones, the connector very often gets damaged, and the smartphone says headphones are connected (it may not write).
What to do. It can solve the problem for a short time by inserting and unplugging the headphone cable from the device several times.
You can also pick out the connector with a match, but if you continue to use headphones, you will soon have to replace the connector.
This is not only a problem with smartphones, but also happens often on TV. The metal plate in the connector simply does not move back to its original position and the device behaves as if headphones are connected.
Study with us
If you are having problems with your own iPhone, please let us know and we will do our best to publish them and their solutions in our future articles. You can use this link to contact us for assistance. We cannot guarantee an answer to every question, but rest assured that we will do our best to help you.
Be as detailed as possible when describing your problem to help us easily diagnose your problem. If you can include error messages, pop-ups, troubleshooting steps, and circumstances leading to the problem, that would be very helpful.
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The third reason why the speaker on an iPhone does not work is that the Bluetooth function is turned on
Apple smartphones can redirect sound to a Bluetooth accessory and the speakers will not work.
What to do? Just go to settings and turn off bluetooth - if sound appears, you can turn this feature off later.
If it does not appear, then the problem is not with something else, for example, with the software. Then just do a factory reset.
I won’t tell you how to do this here, since there are already ready-made instructions on the site - here is the guide.
Methods for improving hearing
The first way to solve the problem is to restore the IOS operating system. In 99% of cases, if a new version is installed incorrectly or a jailbreak is implemented, problems with poor hearing on the iPhone occur.
Clear apps from your mobile device that were installed in the last few days or weeks. Even popular and seemingly safe applications like WhatsApp, Telegram and Instagram affect the operation of the speaker due to unexpected bugs and errors.
Another banal but effective step is to reboot your smartphone. Turn off the device, and then start it again using the side button (on iPhone 6,7) or top button (iPhone 5S), as well as the Home button.
Still having trouble hearing your interlocutor on your iPhone? Then let's look at other methods to solve the problem.
Adding volume
A standard feature worth trying. Change the volume using the buttons on the side panel. It is also worth keeping an eye on the sound indicator that appears on the smartphone screen.
Transport film and covers
Did changing the position of the volume buttons improve the sound quality? Is it hard to hear the other party on iPhone 7? If we are talking about the transport film, then you may have forgotten to remove it from your mobile phone immediately after purchase. The film protects the device before purchase, but after purchase it has no meaning and prevents the speaker from working normally.
This also applies to the purchased cover. Remove it and try calling the subscriber again. If the problem is solved, the reason lies in a non-original case that covers the speaker due to an inappropriate cutout. When choosing a case, check the operation of the speakers directly in the store to eliminate possible problems with the speaker or microphone. On the iPhone 5S it is difficult to hear your interlocutor due to the covers being of poor quality.
Cleaning the speaker grill
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The speaker mesh gets clogged the most on older models. That’s why, if you can’t hear your interlocutor on your iPhone 5S, do a complete cleaning using a dry, non-sharp object. The main thing is not to bring moisture inside the speaker (applies to iPhone 5S, 6) and not to puncture it. Some users use a vacuum cleaner at minimum power for cleaning, but technical staff. Apple support does not recommend this procedure so as not to harm the device.
Reason four: iPhone fell and speakers don't work
If the phone fell into water, the speaker could easily be damaged. However, not only the speaker, but any element responsible for sound.
The same thing can happen if you fall into the snow and lie there for a while - the phone is warm, the snow melts and water gets into the device.
My wife once dropped me into the water (by the way, I also dropped it into the water while fishing, but I was carried away), so not only did the sound not work or it would not turn on, but the phone was not even repairable.
If someone flooded the iPhone with water after a fall, then the sooner you need to remove the battery (the smartphone partially works even when turned off) in order to avoid short circuits on the board.
How does the malfunction manifest itself?
- The microphone and speaker do not work at the same time
- iPhone takes a long time to load when restarting
- The speakerphone button is not active
- There is noise and crackling noises when talking
The photo shows that the speakerphone button is not active. If you see such a picture on your iPhone when dialing, then contacting the service center cannot be avoided.
Reason five: the speaker in the iPhone is poor or quiet
Very often, the sound quality in a smartphone leaves much to be desired. Wheezing usually occurs after a fall—the membrane is damaged.
What to do? Just change the speaker - they cannot be repaired, and they are not expensive (the better the quality, the more expensive).
The speaker operates quietly when dust accumulates in it or especially sweet liquid gets in it.
What to do? Usually cleaning resolves the issue. If there is dust, you can blow it out with a can of compressed air.
Also, the sound may become quieter if the resistance on the audio coil drops (depleted like a battery), then just replace it with a new one.
Investigating the cause of the malfunction helps to avoid audio codec failure
According to our observations, the main reason for the failure of an audio codec chip is mechanical impact. In other words, damage occurs after a fall or impact. You can often see dents on the case or cracks on the glass of iPhones that are brought in for repairs with this breakdown.
It happens that after replacing a broken display, some time passes and, seemingly out of the blue, the sound fails. But there is a reason, these are the consequences of past falls.
The iPhone 7 and iPhone 7 Plus are especially susceptible to the audio codec problem. iPhone 6S is much less likely to be brought in for repair, although the microcircuits are exactly the same, marked 338S00105. From this we conclude that the resulting malfunction is a design flaw and only applies to newer iPhone models.
Other reasons why the iPhone speaker does not work
If the speaker is not working well, you don’t have to rush into repairs, because you can still communicate somehow, but when it doesn’t work at all, the reason may be hardware - a breakdown of the cable or the element of the motherboard responsible for audio.
As an option, try headphones, very often they work, and when you have free time, you can contact the service.
There is a pleasant moment for you here - the cable or speaker changes very quickly - about 20 -30 minutes.
So you won’t be without communication for a long time, although a lot depends on the service point itself - make sure that the service there is good, otherwise you’ll have to wait a week for the employee to find the appropriate required component.
What is the problem?
The most common complaint people have is that the microphone on their iPhone 7 or iPhone 7 Plus is not working:
- When calling.
The interlocutors simply do not hear what the owner of the faulty iPhone is saying. - Video.
Recorded videos do not contain audio. - Siri.
The voice assistant does not hear commands. - All other functions that are related to the microphone.
This problem began to appear after users updated to iOS 11.3 or 11.3.1. Therefore, most of all, the problem is in the software part.
Apple doesn't deny the problem. What do they say about this?
The very well-known resource MacRumors managed to see a document that was sent to Apple service centers and they found interesting information about this problem.
First of all, it is said that users may complain about the active speaker button during phone calls. This issue may also prevent affected users from being heard during phone calls or FaceTime video chats.
What to do if iPhone 7 does not work after updating to iOS 11.3?
If service center workers encounter such cases, then first of all they may ask you to disconnect or turn off any Bluetooth audio devices
to see if this is the problem.
Next, audio diagnostics should be performed, where the messages “device could not detect dock” or “accessory not supported” should appear in the results panel. Only in this case will they be able to provide repairs.
What if there is no guarantee?
The document says that such devices will be accepted for repairs, but whether they will need to pay for it or not is not indicated. Perhaps it depends on the circumstances.
The iPhone speaker does not work - to summarize
To summarize, we can say the following. The smartphone has a top and bottom speaker. Anyone can get hurt. The main reasons include:
- flooding the smartphone (snow, rain, tea, beer, coffee, juice, water);
- mechanical damage (falls: fell, dropped);
- dust, small debris, connector
- software failure;
- volume is turned off;
- manufacturing defects.
If you suspect a manufacturing defect, then immediately take it to Apple service, just make sure that there is no unlicensed software in the iPhone - if there is, you will not receive repairs under warranty.
Also, the warranty is void if the device is dropped, flooded or damaged - then you can contact any service - not necessarily Apple. Good luck.
Problem #2: iPhone 8 Doesn't Ring and Goes Directly to Voicemail
Some of my incoming phone calls don't ring at all on my phone but go straight to voicemail. I tried to report this issue to my carrier, Telus, but they have a call back system and two of their calls did not ring but went to voicemail. Also, yesterday, April 20th, the senior living facility where my aunt lives tried to call me about a health issue and the call went straight to voicemail. However, in this case, the voicemail did not show up on my phone for several hours after the call. Joan Broadley
Solution: Hi Joan. Most of the voicemail problems faced by iPhone users are network related, but in some other cases, it could also be a device or app glitch. Below are possible troubleshooting steps you can try.
Read: How to Use Drag and Drop on iPad and iPhone
Reboot your device
Restarting your iPhone should be the first thing you should do. Many app or network problems can be resolved by simply restarting your iPhone. This is simple and easy to do, so make sure you do this before doing the rest of the troubleshooting steps below.
Force quit the voicemail application
Restarting the application in question should be the next step. Since your problem is obviously related to voicemail, in this situation you should forcefully stop your voicemail. Here's how it's done:
- Double-click the Home button to bring up the quick app switcher.
- Go to the screen of the application you want to close.
- Swipe up on the app card you want to turn off, flicking it up and turning off the screen.
- Restart your iPhone 8 and check for the problem.
Install updates for all applications, including voicemail
If the problem persists after following the above recommendations, then the next good solution would be to keep an eye out for app updates, especially for the voicemail app.
To check for app updates:
- Open the App Store app.
- At the bottom, click the Updates tab.
- Click "Update All" in the top right corner to update all apps. If you want to update only the voicemail application, click the UPDATE button on the right.
Install system updates
Another good way to minimize errors in the system is to keep it updated. With such a powerful phone, there's no point in putting off system updates at this point. By default, the iPhone is supposed to automatically download and install iOS updates, but if you've changed it previously, be sure to go to Settings > General > Software Update.
Reset network settings
To account for the possibility of a network issue causing the problem, be sure to reset your device's network settings. Here's how:
- Tap Settings to open the app.
- Click General.
- Click Reset.
- Select the Reset network settings option.
- When prompted, enter your device password.
- Confirm the action.
Contact your operator
If your voicemail is still unstable, you have made every effort to contact your carrier and get support from them. If for some reason you can't call them, try doing research to see if you can get help through other means, such as email, chat, or their social service pages.
No sounds iPhone 7 plus
Repair sequence:
- secured the board in the holder,
- microcircuits installed on the compound were provided with a heat sink by installing copper radiators,
- Using a hair dryer, we dismantled the U3101 microcircuit,
- prepared the contact pad, for this purpose we collected the remaining solder with copper braiding,
- removed the voltage drop from the contact pad (12th row).
The voltage drop corresponds to a working phone.
In your repairs, be sure to duplicate contacts of the 12th row: C12, F12, H12, J12.
Then:
- using a stencil and solder paste we re-rolled the AUDIO CODEC,
- positioned U3101 on the pad according to the key,
- soldered the microcircuit with a hairdryer.
Solder the chip onto the key. If the key is not visible on the chip body, you need to change the angle of the microcircuit and look carefully through the microscope. Usually this way the key becomes visible. Then we connected the iPhone 7 plus board to the laboratory power supply and made sure there was no short circuit.
The board was installed in the case, all cables were connected and the phone was turned on.
The operating system loaded quickly enough, which means that the audio codec is working and there are no interruptions.
Made a test call.
Since the client did not give the password code for the screen, the only way to check the operation of the U3101 was to call 112. This is what we did, and the auditory speaker started working.
It’s rare, but the backlight on the iPhone 7 plus can malfunction. Since the “plus” versions have two backlight drivers, in order to determine which one is faulty, it is enough to measure the voltage in the ANODE lines of the microcircuits.
