On iPhone 13/12/11/X/8/7 there is no sound when calling (incoming call) and SMS

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Published: 03/04/2022

Reading time: 12 min

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In this article I will tell you why there is no sound on the iPhone when receiving an incoming call or receiving an SMS. Let's figure out what settings need to be made to restore functionality to the phone.

This article is suitable for all iPhone 13/12/11/X/8/7 and Plus models running iOS 15. Older versions may have different or missing menu items and hardware support listed in the article.

Let's go from simple to complex.

• There is no sound because... it's disabled
• A reboot is required for sound to appear.
• "Do not disturb" option activated
• Checking the sound settings
• Headset mode started incorrectly
• Solving the problem using AssistiveTouch
• Erase content and reset settings
• Mechanical problems

How to remove conversation restrictions on iPhone?

How to remove Screen Time limit

1. Open the Settings app on your iPhone or iPad.
2. Select the Screen Time section.
3. Here, select Program Limits.
4. Select the application or category for which you want to remove the limit.
5. Click Remove limit.

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How to turn off silent mode

Silent mode on iPhone is a useful feature used when you are in places where you need to be quiet. For example, a person is in the theater or at work, but he does not want to miss calls and notifications.

Silent mode allows you not to turn off your phone, but simply check the screen in time for missed calls or messages.

When returning home, many people forget to turn off the special mode. It would seem that it is activated by simply clicking on the corresponding call in the notification shade, but it is impossible to deactivate the function.

To quickly activate the mode on the iPhone, there is a special button. It is located on the right side panel of the device. To turn off silent mode, you just need to move it to the “Ring” position. If everything is done correctly, the area adjacent to the button will be painted black. Otherwise, go to red.

How to turn off Do Not Disturb mode

Another feature that allows the iPhone owner not to be distracted by calls and notifications is the “Do Not Disturb” mode. It works on a similar principle to the silent one, but has some differences and is also turned off in a different way.

The principle of its operation is that the user will not receive messages and information about calls exactly until he deactivates the mode. The caller will hear short beeps indicating that the subscriber is busy. In this case, the alarm clock works as usual.

You can activate and deactivate the mode in two ways:

• In the status bar.
• Through settings.

In the first case, the owner of the mobile device needs to open the status bar. Do Not Disturb mode is represented by a crescent-shaped icon. If it is highlighted, calls will not be received. To turn it off, you need to tap the icon once, after which the sound will return to its normal state.

The mode is also deactivated through the standard “Settings” application. Having opened it, the user needs to select the “Do not disturb” item in the program and move the slider opposite the item of the same name to the inactive position.

A reboot is required for sound to appear.

When the volume switch is in the required position, but the melody still does not sound, your gadget may need a reboot. Performing a reboot will solve the software errors that caused the ringtone to disappear. To do this, you need to press and hold the Home and Power buttons at the same time until the apple logo is displayed.

Increase

On iPhone 7 and 7 Plus, hold down the volume down and power buttons.

Increase

If the disappearance of sound is due to a software error, then after such a reboot it should appear again.

What calls does the iPhone jam?

Before you enable the mute call feature on your iPhone, you need to understand how the feature works. It may be useful if you need:

• Get rid of intrusive spam calls from unfamiliar numbers.
• Temporarily disable calls from all but potentially important contacts.

After activating the muted call feature, iPhone will automatically transfer everyone who calls you to answering machine. The exceptions are as follows:

• The phone number from which you are receiving a call has been added to your contact list.
• You yourself called this number some time ago.

Siri has identified this phone number as safe specifically for you; for example, this phone number has previously appeared in various instant messengers.

Note:

If you used an emergency call on iPhone, the muted call feature will be disabled for 24 hours. This is related to security.

Possible problems and solutions

Stopping sound on an iPhone is a situation that will not cause positive emotions for any owner. On the contrary, the problem makes you worry in search of a solution. In our material, we suggested disabling special modes that block sound. But they are not the only ones that lead to a person missing a call. Problems are of a different nature, and each of them needs to be solved. Our expert reviewed possible problems and solutions.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Ask a Question

Question to the expert

The sound works with headphones, but without them it doesn’t.

Check the sound settings again and, if the volume is appropriate everywhere, clean the speaker with improvised means. For example, a wooden toothpick.

No sound appears even after following all instructions

Check if wireless speakers are connected to your phone. This could be a Bluetooth speaker or headphones. To turn them off, just click on the Bluetooth icon in the status bar.

The sound does not work and the phone is glitching

Restart the device, scan for viruses with any suitable application (for example, Kaspersky Internet Security). If this does not help, you will have to reset the settings through the settings menu of the same name. But first, it is recommended to create a backup by uploading all files to iCloud so as not to lose them.

The sound stopped working after getting wet

Dry the connectors and speaker, then do not touch the phone for several hours. If the sound is not restored, you will have to contact a service center.

So the problem arises for a variety of reasons. Many of them cannot be eliminated at home without special equipment. Therefore, do not hesitate to contact the service center, especially if the iPhone is under warranty.

5/5 — (1 vote)

Limiting headphone volume

You can limit the maximum volume of music and videos in your headphones.

Open Settings

.

Tap Sounds & Haptics (on supported models) or Sounds (on other iPhone models).

Tap Mute Loud Sounds, turn on Mute Loud Sounds, then drag the slider to set the maximum headphone volume level.

Note. If Screen Time is turned on in Settings, you can prevent the maximum headphone volume from changing. Go to Settings > Screen Time > Privacy & Content Restrictions > Mute Loud Sounds, then select None.

There is no sound because... it's disabled

Despite the fact that the iPhone is a fairly reliable gadget, users sometimes experience that the melody suddenly disappears when receiving an incoming call or SMS.

Often the ringtone stops playing because the iPhone has been switched to silent mode. Of course, this explanation is quite simple, but in most cases it is the one that becomes correct, especially for new device owners.

To solve this problem, you need to check the volume switch on the left side of the iPhone. If this switch is set to silent mode, then you just need to move it. When there is an incoming call, the music will play again.

How to prevent iPhone from muting the desired contact

As noted above, there are several ways to indicate to your smartphone that the phone number that is calling you should not be silenced. The most reliable option is to add the desired phone number to your contact list. Let us remind you that the muted call function does not transfer to answering machine and does not mute calls from those users who are recorded in your phone book.

The second way to prevent your iPhone from silencing calls from a specific phone number is to call that phone number first. Such numbers are also not blocked by the iPhone.

Adjusting Volume on iPhone

The buttons on the side of iPhone let you adjust the volume while talking on the phone or listening to music, movies, or other content.
The rest of the time, these buttons control the volume of ringtones, alerts, and other sound effects. You can also adjust the volume using Siri. Ask Siri. Say something like, “Increase the volume” or “Down the volume.” Learn how to give Siri commands.

WARNING. To help prevent hearing loss, see Important safety information for iPhone.

How to set a silent alarm? Or with increasing volume

Hi all. Not long ago, in the comments, Irina asked the following question:

Can someone answer my question on a slightly different topic (I couldn’t find an answer to it anywhere). Is it possible to set the alarm volume to a minimum, but at the same time the ringer volume to be maximum? I'm already tired of setting the ringer volume to minimum every evening so that the alarm clock rings quietly in the morning :)))

We asked - we answer. Yes you can! Making a quiet alarm clock is easy. I even suggest making the alarm sound low at the beginning and gradually increasing in volume.

Step 1. Install the Hokusai Audio Editor application. You can use another audio editor, but I took as an example one whose free functions are sufficient for our purposes.

Step 2. Launch the application. We create a new project using “+”. Click the Import button. Select “Music Library”. We give the program access to the media library in the dialog box that appears. Select a song for the alarm clock from the library.

Step 3. Using the slider, select the entire song. Click on the selected element and select “More” in the pop-up window. In the menu, click Fade In. Personally, I suggest doing the Fade In twice. In this case, the effect of increasing volume is precisely achieved.

Note: If for some reason you need, like Irina, to make a quiet song, then instead of Fade In you need to select Gain. And use the slider to the left to decrease the volume of the song.

Step 4. Click the wrench button in the menu and select Share Audio from the drop-down menu. Find and click “Save To” in the bottom line of icons. There we select iPhone or iCloud Drive.

Step 5. Connect your iPhone or iPad to your computer. If in step 4 the song was saved to the iPhone, then you need to save it to your computer through Shared Files. And then upload the song to your iPhone library.

All! Now, when setting an alarm, you need to select “Sound” -> “Select song”. Then select the created song from the library. Now the alarm clock will be quiet, but the volume will gradually increase.

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