Since telephone communication became automatic, after you dial a number and wait for your interlocutor to answer, you can hear long beeps on the receiver. This means that the call signal has arrived at the recipient's machine, and calling rings are heard at the other end of the line.
The calling procedure is the same for both landline and mobile networks, although users of the latter can replace the beeps with music of their own choosing. But sometimes after dialing a number you don’t hear the usual signal. What could this mean, why are there no beeps when calling? Let's figure it out.
Why are there no beeps and the call is dropped?
If there are no beeps, and after dialing the number the call is immediately dropped, then the problem is a connection problem. For example, the subscriber is on the move or out of coverage area. Problems may also be associated with malfunctions of the mobile operator. If the network is overloaded or there are problems with the equipment, then the absence of beeps is a temporary phenomenon. Also, a dropped call may indicate a problem with the SIM card. If it has been in contact with water or has not been replaced for a long time, the SIM begins to work worse or stops making calls altogether.
In addition, the complete absence of beeps and a broken connection also means that the interlocutor is on the black list of the person he is trying to reach.
Software glitch
One of the most common reasons why a phone does not accept incoming calls is a malfunction of the operating system. This is quite a common occurrence, so there is nothing special about it. In general, failures and disruptions in the operation of the OS can be caused primarily by not very good firmware or poor system optimization. As a rule, cheaper phones from less well-known brands are more likely to be susceptible to this “phenomenon.”
There are two different ways to fix this problem. The first, and also the simplest, is to reboot the phone. You can even simply remove the battery for 10 seconds, then insert it back and turn on the device. In most cases, this solution helps.
The second method is to reset to factory settings. If the first solution did not help, it means that the failure occurred at a more global level, and a simple reboot will not fix it. In this case, resetting the settings to their original state helps a lot. You can perform this procedure through the device settings.
Checking the balance
One of the reasons for home phone failure may be simple non-payment. You can check whether you have a debt or report payment by calling the service numbers indicated on your invoices, as well as in your personal account on the telephone operator’s website. Please note that if the phone is disconnected for non-payment, reconnection after depositing funds may take about a day.
To avoid this situation, pay your phone bills no later than 20 days from the date you receive your receipt. Please note that if the payment was made after the 28th of the month, it will not be credited to your account until the next month. Don’t forget that you can pay for your phone before receiving a receipt, after the 7th day of the month at any Sberbank branch. To do this, you just need to give your phone number.
When does the automatic responder become active?
If, when you try to make a call, the answering robot is activated, this means that the person has independently activated and configured this function. He will hear the words “Welcome to the MTS answering machine.”
Let's look at why the answering machine works on MTS. Call transfer is activated in the following cases:
- when you turn off your phone or smartphone;
- if a person is in places where there is no network accessibility;
- when the subscriber does not answer the call for a long time (over half a minute);
- if the subscriber has the standby mode turned on.
There are several options for this service.
Basic service
This is the simplest way to operate the option in question. There is no charge for it. The duration of a message generated under the terms of this service does not exceed one minute. It is stored in memory for no longer than a day, then the system erases it. The rule remains valid for all types of messages.
- Attention
- For each number, up to 15 messages are recorded and saved.
On MTS, you can turn on the answering machine using the key combination * 111 * 2919 #, sending an SMS with the code 2919 to phone 111. You can also enable this in your personal account on the official page of the MTS company.
Troubleshooting methods
There may be no beeps when calling a phone with two SIM cards from different operators
The first scenario occurs if:
If sounds are turned off, go to your phone's settings, open the Sound section and turn on all sounds.
Applications related to conversations (skype, viber and others), as well as antivirus programs can suppress beeps. In the application settings, force stop or uninstall these programs and, perhaps, the problem will be solved.
To make sure the speaker is working, turn on the speakerphone. If the sound appeared, then that was the problem.
An error in the Phone application and a software glitch can be resolved by rebooting the smartphone and removing the battery. You can also go to “Settings” in the “Applications” section, open “Phone” and clear its data. If the application is disabled, you need to enable it.
Sometimes the problem occurs after updating the phone or flashing the firmware. In this case, resetting to factory settings will help. To do this, in your phone settings, select the “Backup and reset” section and reset all settings to factory settings. The smartphone will return to the original firmware version and delete all data from the internal memory. Therefore, back up your data first.
The reason for the lack of beeps during a call to a mobile phone may be the incompatibility of the telephone with the operator’s SIM card
If the call ends immediately after dialing the number, this means a poor connection and it is interrupted. In this case, it is enough to move to a place with a more stable connection and the problem will be solved.
It is also possible that the “3G only” (or “WCDMA only”) mode is selected in the mobile network settings, which disables the GSM (2G) module. The 3G standard is newer, and its coverage area is significantly inferior to the 2G standard (especially in rural areas). To enable GSM, go to “Settings” in the “Mobile network” section and select the “GSM only” (“2G only”) mode or the automatic switching mode between 2G and 3G.
In some cases, when the called subscriber is busy, the call is dropped instead of short beeps. Try calling in a few minutes.
Communication may also be disrupted if the SIM card is damaged or clogged. In this case, replace it or clean the contacts.
The call is also dropped if the called party puts you in the “Black List” or turns on the “White List” mode, which you are not included in. The phone instantly recognizes the unwanted number and blocks it.
In your phone settings there is a “Call Barring” item and there you can disable outgoing calls. Then all your calls will be dropped. Check this feature on your phone and remove the lock if necessary.
If you bought a cheap Chinese phone of an unknown brand, then when making a call you may receive an error like “Not allowed to dial”. There will be no beeps. This happens when the network settings are lost, the GSM module is turned off and the “Only WLAN” mode (WiFi only) is turned on. The phone cannot make a call via WiFi, which is why it gives an error. You can solve the problem if you switch the mobile network from WLAN mode to “Only GSM”.
You can’t hear beeps when calling a cell phone, it may be due to technical work at the telephone exchange
When beeps appear only 7–15 seconds into a call, the problem is that the phone has been connected to the network for a long time. This most often occurs in users of smartphones with 4G (LTE) support. When making a call, the phone switches to 3G or 2G mode. Switching radio modules takes several seconds, which causes a call delay.
The solution is to turn off the LTE module in the mobile network settings and set the 3G/2G mode. You can also display the LTE on/off button on the “Quick Settings Panel” and switch the network mode immediately before making a call.
A long connection with a subscriber can also occur when the phone is wiretapped by intelligence agencies or spy programs. However, in this case other “symptoms” appear:
The problem is solved by contacting a specialist who will confirm or deny the presence of spyware and remove it if detected.
If you have followed all the recommendations to eliminate the probable causes of the absence of beeps during a call, and the problem is still not resolved, contact the service center or your cellular operator.
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Changing the network mode
This item also helps many, but its difficulty may lie in the fact that such network mode settings are often hidden in the engineering menu. This solution is somewhat similar to the previous one and you need to look for this setting in the same “Mobile networks” menu. In the case of my Xiaomi (MIUI 10.3), this setting was hidden like this:
- Go to general “Settings” → “About phone”.
- Click on “Internal Memory” 5 times, after which it goes to the hidden “Check” menu.
- There we select phone 1 (if there is only one SIM card).
- The description will indicate the preferred network type. From the list you need to select either GSM Only or WCDMA Only.
Changing the preferred-network-on-phone
In general, you need to experiment with this item if you are a confident user, because an incorrectly set TD-SCDMA or WCDMA parameter will leave you without mobile Internet.
Why they can’t call your phone - all the reasons and ways to fix it
Some subscribers are faced with a situation where the phone is turned on, but incoming calls do not go through. Sometimes in such situations you receive messages that someone tried to call you. If you have not activated such alerts from your operator, then you may not know that someone was trying to call you. So, let’s figure out in what cases subscribers cannot get through to the phone. There may be several reasons, let's look at each of them.
The phone drops an incoming or outgoing call - what to do
Modern equipment periodically breaks down, producing many system errors. Incorrect settings can make the situation worse. As a result, the subscriber may constantly receive annoying advertising or crashes from applications. But there are cases when the phone drops an incoming call. Such a malfunction can drive an inexperienced user into a dead end.
The article will talk about why this problem occurs and how to fix it. Below you can find a detailed description of the actions.
Can't they call you? Check your phone settings!
Before looking for the cause of the problem, you need to check the settings. Often users set them incorrectly on their own. The reason for incoming call failures may be:
Phone app settings
You can check the settings from the Phone application. Open it and go to settings, they may be hiding behind a gear or three vertical dots in the top right corner of the screen. You need to look at how the markers are set in the “Call Barring” item. Then check the numbers on the blacklist. Perhaps in it you will find the number of someone who tells you: “I can’t get through.”
Forwarding settings
Another section to check is redirection. If it is enabled, then it is important to select the settings correctly. Redirection can be enabled:
If they tell you: “I can’t get through, the answering machine is always on.” Change the settings to acceptable ones or disable forwarding altogether. To ensure you don't miss an important call while you're talking to someone else, turn on Call Waiting. In this case, when the second line appears, you will hear beeps.
Is it busy all the time? Try turning off data transfer
If everything is fine with the settings, but the interlocutors constantly hear a busy signal, turn off mobile Internet and synchronization. This problem appears in areas where old equipment is used and there is no 4 G communication channel. In this case, you can often hear a complaint: I can’t get through, the line is busy. At the same time, being in another area of the city, you can receive calls without restrictions.
After checking the settings and if this does not help, you need to examine the SIM card. Often the problem is hidden there; you will not only not be able to receive calls, but also use the Internet or SMS messages. The procedure is simple:
If the SIM card does not work in another phone, then look at its contact pad. Wipe it with a soft cloth. Often problems arise after cutting the SIM card yourself; if this happened immediately after purchasing a new phone, then you need to contact your operator for a replacement. Contacts on your phone also need to be wiped if dirt is visible on them.
When using two SIM cards in the device, the connection to the network occurs through one module. If you installed SIM cards from different operators, then you cannot be reached on MTS while you are using Megafon (you may have cards from other communication providers).
Fixing a software crash
If the settings are set correctly, and the SIM card is working, and calls are also not coming to you, then it’s worth working with the “Phone” application. To determine the extent of the breakdown and fix it, you must follow the instructions:
These manipulations will help get rid of any problems with the software. A reset should only be used as a last resort, as this will destroy all data and uninstall applications. It is worth noting that some viruses are resistant to resetting, so do all the steps in the order in which they are given. Then the problem of why the person can’t get through will leave you alone.
Hardware faults
If working with the software does not bring results, then the problem may be on the side of the communication module. Only a master can solve it. Before contacting it, think about why the malfunction occurred; it is best to immediately inform the service center about the possible causes, this will make diagnosis easier. Hardware problems usually arise:
The list of restoration work is compiled based on the damage. The most expensive way to restore a smartphone is after it gets wet. After a fall or impact, it is often difficult to find a fault, since microcracks often appear on the board, invisible to the human eye. Therefore, the externally working phone board may fail you at the right time.
If only the radio module or antenna is damaged, then repairs will be inexpensive. If the board is damaged, the cost may be comparable to the price of a new smartphone of the same class.
If moisture gets in, the technician first tries to clean the board, after which the smartphone may begin to work normally, but no one will give you a guarantee for such repairs, since oxide may appear again or the board may delaminate after drying.
Incorrect operating system update
It is not recommended to change the firmware yourself if you are an inexperienced user. During the process, problems may arise (connection loss, incorrect data copying), which will lead to the inability to continue using all the functions of the smartphone; in the most difficult cases, it does not turn on at all after flashing.
Problem with smartphone hardware
The smartphone fell into the water
If manipulations with the software do not correct the problem, then it is most likely on the side of the communication module. Only repairs can solve it. Before contacting the workshop, it is best to immediately tell the service center about the reasons why this malfunction may have appeared, this will make diagnosis easier. Problems with smartphone hardware usually appear:
- water got into the smartphone;
- the smartphone was dropped or hit hard;
- The smartphone has defective components.
The price of smartphone repair work depends on the damage. The most expensive repair after getting into water. After a fall or impact, it is often difficult to find damage, since microcracks usually appear on the board, which are difficult to see.
If only the radio module or antenna is damaged, then repairs will not be expensive. If the board is defective, the price may be comparable to the cost of a new phone.
After moisture gets into the smartphone, the technician will clean the board, after which the phone will work. However, they do not provide a guarantee for such repairs, since oxidation may begin again. The usual survival rate of a smartphone after exposure to moisture is 50% to 50%.
Problems on the operator's side
In some areas, the lack of quality communication is commonplace. Therefore, smartphone owners use signal amplifiers that pick up waves from cell towers and duplicate them. This allows you to receive a stable signal in a small area (for example, in your garden plot).
If the icon on your smartphone screen shows that the signal is strong, but the contact cannot reach you, the reasons are usually the following:
In any of the above situations, you need to contact the operator and ask why no one can get through to me. This can be done from another phone. Be prepared to give the code word and your passport details. If the problem is related to incorrect charges or number blocking for any reason, then you need to contact the operator personally. In some cases, to resolve the situation, it is enough to contact the office of the communication provider; in difficult situations, you will have to write a claim. In any case, it is best for you to exchange the SIM card for a new one, keeping your subscriber number.
With the help of this article you will find the answer to the question why they can’t get through to me. Some of the reasons can be eliminated on your own; in other cases, contact a specialist. If you have any questions, ask them in the comments. Share the article with your friends and chat in the form below.
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Error when updating firmware
IMEI may be written on the SIM tray
Failed firmware can lead to all sorts of errors. One of them is that the phone does not accept incoming calls. You can find out whether the firmware was updated correctly by checking the IMEI. To do this, do the following:
- dial the code *#06#;
- A code will appear on the screen, which will need to be compared with that indicated on the box or SIM card tray.
In addition to the box and SIM card tray, IMEI is also on the case or under the battery (if it is removable). If this IMEI does not match, then you need to contact a service center to restore the IMEI. You can also try to roll back the firmware to stock.
I do not recommend rolling back the firmware yourself, unless of course you are an experienced user. During the flashing process, errors may appear that will lead to incorrect operation of certain functions of the phone, or even turn it into a “brick”.
Why don't you hear beeps on your phone when you call a person?!
You dialed the number of the person you need, but for some reason when you call there are no ringing tones. Sound familiar? In essence, this is the so-called pattern break. After all, since the advent of automatic telephone communication, the standard procedure for calling a subscriber is as follows: we dial the desired number, after which the call rings in the receiver, which mean that the called recipient, at the “other end of the line,” is making calls on the telephone. With the advent of mobile communications, this procedure has hardly changed at all, except that cellular clients can activate a service that will replace beeps with pleasant music. But what to do when, having dialed the desired number, you do not hear the usual signals, that is, there are no beeps and why did this happen?! Let's figure it out together!
Before proceeding to any action, I still advise you to call the number again. Perhaps it was a single short-term failure and the connection was restored!
Voicemail standard
The second modification has more favorable conditions and longer storage periods for records. This Voicemail option allows you to store unheard messages for a week. The ones you've already heard are stored for 10 days. The maximum recording duration in this case reaches 1.5 minutes. There can be no more than 20 messages left for one subscriber. The subscription fee for use is 2.3 rubles. This amount is written off daily. In addition to everything described above, this modification allows the phone owner to record a personal greeting speech, which will be heard by subscribers redirected to the answering machine. It is also possible to access mail using mms, electronic mailbox and web.
The function is activated through the website or application, ussd command *111*90#, SMS with the content 90 1 to number 111. Your mailbox will have an access code that will allow you to maintain the confidentiality of your records. You can listen to the texts by calling 0860, by email or mms.
If your phone suddenly stops ringing, it may be damaged or infected with malware. There's also a chance that you simply set it to Airplane or Do Not Disturb mode, turned on call forwarding, or were experiencing glitches with a third-party app.
Please note that this article does not cover hardware faults!
1. Check your volume settings . Many Android smartphones have 4 sliders that adjust different volume parameters: media volume, call volume, ringtone/melody volume and alarm volume.
We are interested in 2 parameters: call and ringtone. The Call Volume slider adjusts the sound during a phone call. The “Ringtone Volume/Melody” slider adjusts the sound level for an incoming call. Try increasing it. If it doesn’t help, then put on a standard melody. It is possible that the third-party ringtone audio file is corrupted and cannot be played.
2. Make sure airplane mode is turned off . Otherwise, calls will be sent to voicemail. To check, pull down the curtain at the top of the screen to access quick settings. The Airplane icon should be crossed out.
This can also be done through the settings menu. To do this, follow the path: “Settings” → “Network and Internet” → “Airplane mode”. Make sure it is inactive.
3. Make sure Do Not Disturb is turned off . Otherwise, you will not receive any notifications, including incoming calls.
You should also make sure that this option does not turn on automatically at a certain time. You can check this by following the path: “Settings” → “Sounds” → “Do Not Disturb” → “Enable automatically”. The value must be inactive.
4. Make sure call forwarding is disabled . Some applications, such as Google Voice, use this feature to forward voice messages. In addition, it is worth checking whether calls are being redirected to a third-party application, such as Skype. Older versions have call forwarding settings. In the new ones, similar information is contained in the application settings.
5. If none of the above helped , then simply reboot the device. In most cases, this solves many problems, even if you have not found the root of them.
6. Sometimes smartphones are affected by malware . To remove viruses, you can use mobile antiviruses. Restarting your smartphone in Safe Mode is a good way to identify such problems.
7. You can perform a factory reset . It will remove malicious apps and problematic data from your device. The smartphone will be returned to factory settings. Before this operation, make sure that backup is enabled, otherwise you may lose important files without the possibility of recovery.
Reasons why there are no beeps in the handset
In fact, there may be several reasons for this phenomenon, but the most basic ones, due to which there are no beeps when you call a person, are either communication problems or the telephone is broken. In addition, a lot depends on what kind of connection you use - landline wired or mobile.
Cable connection (home phone)
Despite the fact that in recent years the regular wired telephone has practically lost ground, there are still quite a lot of people who use it. Mostly these are either elderly people or some companies and organizations.
If you don’t get beeps when calling from your home phone, then first listen to see if there is a beep at all when you pick up the handset. Quite often people pick up the phone and dial a number without checking whether the telephone connection works at all.
When there is no readiness, this is usually indicated by a break in the line from the distribution cabinet to the telephone, or problems with the cable from the telephone exchange to the cabinet. The malfunction could have been caused by various excavation works carried out near the telephone line, cable breakage by damaged equipment, flooding of junction boxes and cabinets, etc. Until the installer restores the line, there will be no connection.
By the way, quite often line damage occurs in an apartment. For example, children accidentally broke the wire, a cat chewed it, and it rubbed against something.
