It is impossible to always be near computer equipment, since a modern person has to travel to his place of work, return home, and also often go on business trips, spending time on trains and buses.
But many people want to stay informed about all important events, since this allows them to make timely, correct decisions. In order for everything to be done this way, you need to install the same email application on your phone, synchronize it, copy contacts.
And to do this, you should first familiarize yourself with how to set up Outlook mail on Android or IPhone.
How to set up using Exchange Server
You can configure the mail service using Exchange Server as follows:
- First you need to download Outlook to your gadget and launch it;
- Next, you need to log into your account by clicking on the desired button;
- At this stage you must enter your email address;
- In the window that opens, you need to select Exchange;
- Now you will need to enter your company email address and password again, and then click “Login”;
- To complete the procedure, the user must click on “Next”.
Having problems? Contact us for help
This article was updated on August 13, 2022 due to your feedback. If you need more help setting up email on your Android device, please detail your question in the comment box below so that we can resolve the issue in the future.
You can contact Microsoft support for questions about setting up Office 365 or Outlook.com email.
If you have a work or school account based on an Office 365 for business or Exchange account, contact technical support or your Office 365 administrator.
Setting up accounts with additional requirements
Some accounts may have certain security requirements that must be met in order to use the email service. Below are possible requirements for various accounts.
On mobile devices that are operated or provided by companies
Once the registration process has started, you will need to complete it completely without stopping, because if this process has been paused for even a few minutes, it will automatically stop.
You can configure it as follows:
- First, you need to open Google Play on your phone and install the Intune application from it;
- Next, you will need to set up a work profile;
- To do this, you need to open Outlook on your smartphone. A user can create a work profile by adding a personal account using a work profile application instance;
- At this stage, you need to click on the “Get Started” button and enter your corporate email address by clicking on the “Add account” button;
- Then you need to enter your email password and click on the “Login” button;
- Some companies may have some controls that may require registration. This will confirm the user’s identity so that the smartphone can pass verification at the company. If a request appears to register your smartphone, you should click on the “Register” button;
- In some cases, you may need to click the “Activate” button several times.
It should be noted that once the application is opened, subsequent actions will depend on the organization's policies. The user must follow the instructions on the phone screen.
Set up a company account that uses the Intune program protection policy
This function can be used without registering the device. But, in order for program protection to fully function, you will need to download a special application from the Intune portal to your mobile device.
You can do this as follows:
- First, you need to download a program from Google Play called “Intune Company Portal;
- Next, the user must open the Outlook application on the gadget and click on “get started”;
- After this, you will need to fill out the email address field. If necessary, you must enter your account password;
- At this stage, the user will be asked to add another account; they need to click on “Perhaps later”;
- You will also need to click on the “Skip” button and see all the possibilities;
- After this, a message should appear indicating that the organization is protecting all data in this program. You must click on the “OK” button;
- At the end, you need to restart Outlook, and when prompted, enter the identification code.
How to install Outlook work email on your phone
You can install the Outlook email service application on a mobile device with the Android operating system using the Google Play service. To do this you need to take the following steps:
- First, you need to open the Google Play service on your phone and enter the name “Microsoft Outlook” in the search;
- You can install the application by clicking on the “Install” button;
- After this, the program will be installed on your phone and you can open it. To do this, click on the “Open” button;
- The user can skip the step of linking a Google account and immediately begin adding the created account. To do this, enter your Outlook address and password and click on the “Continue” button;
- After this, the Outlook account will be added. If desired, the user can add another one.
How to set up Outlook on your phone for the first time
By installing Outlook mail on a mobile phone, the user will be able to use all Microsoft products and services using single sign-on. A single username and password will unite it with Windows, Mixer, Bing, Edge, Outlook and Skype services. In addition, he will be able to view all important files, photos and communicate with other people.
Before setting up work email on your phone, you will need to register with the service. You can do this as follows:
- First, you will need to enter the name of your email address – “Outlook” into the address bar of your browser on your phone;
- Afterwards you need to go to the official website of the service;
- Then you will need to click on “Create a free account”;
- In the field called “Create an address” you need to come up with and enter an address, and then click on the “Next” button;
- If mail with such an address already exists, then you need to continue to select the name of the email address;
- After this, you need to come up with a password for the new account and enter it. The created password can be saved using a password manager from Microsoft;
- At the next stage, the user must enter his first and last name, as well as his date of birth, country of residence, time zone and application interface language;
- After the user completes the registration process, the main menu of the application will be displayed on the screen of his mobile device, where he must click on the “Start” button.
- A folder called "Inbox" will display all new messages. You can delete spam by swiping the message left.
Note: If you use work email that requires the Intune portal, you will need to install it before setting up Outlook.
After registration, you can start using the service by logging into the created account through the application.
The mail service can detect all Google user accounts. You can add them by selecting “Account”, then “Google Connect”. To confirm this action, the user must click on the “OK” button. He can also click on the Allow button to allow Outlook to access the user's contacts.
If the user does not want to add an account, then he can skip this step.
How to set up another email account
You can set up any other account, such as Gmail or Hotmail, by opening the Outlook app on your phone. To do this, click on the “Add account” button, which is located in the application settings, enter the required email address, and then click on the “Continue” button.
It is worth noting that the user may be asked to select an email service provider. In this case, he will have to manually configure the Exchange Server.
After this, you must enter your email password and click on the “Next” or “Login” button.
If the user has had multi-factor authentication enabled, they will be asked to verify their identity.
Mail agent for using the Mail.Ru service
There is an official mail agent for Android from Mail.Ru. You can download it on Google Play using the link. The client is configured according to the algorithm described above. The application is smooth and stable. In addition, there are a huge number of alternative clients. They are both paid and free, and differ in functionality. Which one to choose depends entirely on personal preference.
Thus, we saw that installing the Mail.Ru service is not at all difficult, and instead of the standard client, you can use alternative ones.
Problems with Outlook mail on your phone
Various problems may arise during the operation of Outlook mail, which can be easily resolved.
For example, one of the most common problems is a program failure. In this case, you just need to reinstall the application.
If you can’t log into the application, you can check that the entered username and password are correct, and then try to log in again. It's also worth checking if this account type is supported.
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
Ask a Question
Question to the expert
How do I change my password?
To begin, the user must go to the official email website and go to the profile settings. After this, you need to find the “Change Password” section and change it. When you log into this email account through Outlook, you will receive an error, so you will need to log in again.
What should I do if I have problems using the program?
In this case, you should contact support through the application itself.
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Alternative ways to combine diaries
If for some reason the user does not want to use standard solutions, additional programs and services for synchronizing calendars will help. Some of them are distributed free of charge. SyncGene app can sync contacts, calendars and tasks automatically using iPhone, Android, Outlook and Gmail. There is a free version that can only use 2 data sources and does not work automatically.
Sync2 app
The commercial app OggSync does a similar job, and its latest version 8.1 even fixes sync issues related to Google's changes.
The GSyncit v4 tool is a paid add-on for Outlook that allows you to merge calendars one-way or two-way. However, this program has not been updated for more than a year. Another good option is the paid Scand Outlook4Gmail app, which syncs Outlook and Google calendars as well as contacts.
The Calendar Sync tool is a great replacement for the outdated calendar merging feature. The application is easy to use and has advanced functionality. You need to enter your Google username and password and click Save Settings. To authorize, use the Sign In button located below.
Now the user will be able to select a diary to combine (if there are several of them). There is a two-way synchronization function based on the last date of modification and removal of duplicates from Google and Outlook. The Auto Sync tab allows you to merge calendars automatically, but you shouldn't do it too often because Google sets a certain limit. Many users appreciate the Calendar Sync application, but others believe that the program is not reliable.
Email program features and tools
How to set up mail on Android - step-by-step instructions
Before setting up and using the software, you need to consider in detail the main functionality of the application.
Organizer
Microsoft Outlook can be used as an organizer. Users can add various important reminders and notes. You can also create joint events by sending notifications to friends and acquaintances. In addition, the application keeps a report of which attachments were sent by mail, and using the search bar it is very convenient to search for them if you urgently need them.
All necessary information in the program is stored in special folders so that the user can find it when needed. The main distinguishing feature of the application is maintaining its own calendar of events.
Outlook Organizer
Calendar
To enable the user to properly plan work and personal time, Outlook provides a calendar. With it, you can select a date and set an alert about a particular event. You can maintain a calendar with several users at once, this is very convenient for corporate clients.
Note! When creating meetings, you can select a start and end date for the event. However, you can create notes for meetings (at home or in a public place). The “Meetings” option allows you to create an event for several groups of people at once; at the appointed time, the program will notify all users who have been added.
There is an option to maintain a second calendar. It is necessary in a situation where the user uses the main calendar for work, but needs a second one to organize personal time.
Task Scheduler
Task Scheduler is another component in Outlook. With it, users can add a start time and end date for appointments or meetings. In addition, you can assign tasks that will not be tied to a specific date and time. Once you've completed a specific list of tasks, you can turn on a reminder.
For your information! This is a good tool for work, since it is possible to send tasks to the performer in the form of a report, where you can record the percentage of their completion. Additional features are provided, such as sorting by attributes, categories, start and end dates, percentage complete, and importance.
Notebook
Using Microsoft Outlook software, users can create an electronic notebook. This option greatly facilitates working with mail if you need to send a mass mailing. All you need to do is select the contacts you need and send a letter, rather than entering data manually. You can create groups of contacts: work colleagues, clients, customers, friends or relatives.
The address book
The address book is a list that consists of contact folders. Thanks to it, users can choose email addresses, names for sending letters and attachments. If the address book has been deleted, its cache is stored on the system disk, so it can be restored at any time.
Note! Users can create a global address book that will operate within the organization, making it easier for employees to share information. In turn, the head of the organization will be the central administrator and keep the database up to date.
The address book
What kind of mail does the program work with?
Although the name of the program contains the word Outlook, the program can work with other emails:
- Microsoft Exchange is mail for companies, organizations, and educational institutions. In general, Microsoft Exchange is a program, it is installed on a PC in a company, then the mail service is launched on this PC using this program. And that’s it - employees can register in the new mail or they are immediately given ready-made accounts with a login and password))
- Office 365 - it’s definitely not clear here, there seems to be no such mail as Office 365. This is an office suite. But I read on the Microsoft website that there is some kind of mail in Office 365... perhaps this means corporate mail.
- Outlook.com is simply email from Microsoft.
- Hotmail.com is also mail from Microsoft, but the old name, the new one is Outlook.com.
- MSN - in general there was such a program for XP, it was a long time ago, now I don’t even know who uses it ..
- Gmail - how can you not know the most famous and stable email from Google))
- Yahoo Mail is probably also a good email, it comes from the Yahoo search engine, which few people use here. Most likely mail is more popular abroad.
- iCloud - well, this is mail from Apple.
Well, basically.. everything is fine. But alas, Outlook for Android, as we see, does not support the usual Yandex mail.. Mail ru.. It’s good that there is at least Gmail.
So, in the program itself you need to create an account, when creating it you will be asked to select the type of mail: