Problems with Wi-Fi on an iPhone, be it the modern iPhone 11, the proven iPhone 7 or 6s, or one of the oldies (iPhone 6, iPhone 5/5s) is one of the frequent reasons why users contact service centers. It's no secret that a huge number of built-in and third-party applications on the iPhone only work when connected to the Internet. Therefore, if on iPhone Wi-Fi doesn't work, using an iPhone fully becomes very inconvenient.
A Wi-Fi problem on an iPhone can manifest itself in different ways. The iPhone may not see wireless networks, or it may see them but not connect, or the Wi-Fi icon in the settings becomes inactive (the so-called “gray” Wi-Fi on the iPhone ).
Accordingly, the reasons for the problem with Wi-Fi on an iPhone may be different. It is also worth noting that the reasons for problems with Wi-Fi on the iPhone and how to fix this problem may be different, depending on the model of the device.
Main reasons
Problems with Wi-Fi on an iPhone can manifest themselves in different ways: the phone may not see the network, or it may see it but not connect. Sometimes the function icon itself in the device settings does not work.
Usually there are two groups of sources of malfunction:
- Hardware - everything related to mechanical damage to the iPhone, burnout of modules or factory defects.
- Software - incorrect operation of the iOS operating system or other software.
The type of failure is easy to identify if Wi-Fi stops working after the phone has been in water, dropped and overheated - this is clearly a hardware failure. On the other hand, it is almost impossible to notice, for example, a short circuit during charging.
If the cause of the problem is not obvious, it is advisable to contact a service center, where they will help you deal with the module failure. But most often the gadget can be repaired at home. There are several simple ways to troubleshoot the problem yourself.
to the article “What to do if Wi-Fi does not work on your iPhone (the Wi-Fi icon is gray)”
- Anastasia:
06/13/2014 at 16:37My wi-fi often doesn't work. Before the iPhone I had a Nokia S3-00, I had the same problem. But if on the old phone I could correct the settings myself, then on the iPhone the situation is different. My husband found on the Internet what to do about this problem, resetting all settings helped, this has already helped several times. Now it’s clear why this problem arose. Thank you for the article.
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- service_apple:
12/18/2019 at 01:09
Please, Anastasia! Thank you for your feedback! =)
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- Sergey:
06/22/2014 at 09:22
after updating the firmware to 7.1.1, wi-fi began to work disgustingly, it just doesn’t see the network and that’s it
you have to get close to the router to hook onto the network, and then you can go to either end of the volume until you disconnect the connection
It’s too bad that Apple doesn’t allow you to roll back from a still raw and unfinished firmware
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- Ksyusha:
07/02/2014 at 16:32
This problem happens to me every now and then. At first I thought it was me pressing something wrong, but then I realized that wi-fi turns on every once in a while, sometimes it works fine, sometimes it doesn’t respond to being turned on. Do you need any specialized repairs? Well, in principle, this doesn’t bother me much, is it okay if I don’t immediately run to the service center? After all, it turns on sometimes and works fine.
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- service_apple:
07/02/2014 at 16:59
Hello! Judging by the signs described above, the Wi-Fi module on your device is gradually failing. Most likely, in the near future it will fail completely, after which you can contact a service center to restore or replace Wi-Fi on your iPhone.
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- Eugene:
08/24/2014 at 22:45
You know, I also had problems with this, the iPad saw the network, but did not connect. If you have problems with this, try going to the web interface, for those who don’t know, this is the setting of your router, select “wireless mode settings” and then change the country to the USA, this should help. If it doesn’t help, then you will need to enter the IP address yourself on your iPhone/iPad.
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- Destroyer:
09/16/2014 at 12:58
in general, I had problems with the display and I read on the Internet that you can put your mobile phone with salt in the freezer and there the pixels will be restored, I put it for 4 hours as per the instructions after the freezer, I let it dry for half a day, I turn it on and it turns off and the displays do not light up the rest the functions do not work, the flashlight worked for some time until the battery was pulled out, in general, can it be repaired?
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- service_apple:
09/18/2014 at 00:56
Hello! We dare to note that you are conducting very interesting experiments with your phone
