Hello! From my own experience, I can note that all problems associated with the Wi-Fi module on iPhone and iPad (inability to connect, poor signal reception, various connection failures) are quite rare and do not occur very often. But this does not make them less significant, because using a device without the Internet means depriving yourself of half the fun. What about half...
For most modern people, lack of access to the Internet is, at a minimum, a huge problem. And at the most - a HUGE TROUBLE AND COMPLETE HOPELESS. And we definitely need to fight this disgrace! Therefore, today I will tell you what can and should be done if various problems arise with the wireless network on your gadget.
Begin!
Signs of Wi-Fi problems
It’s easy enough to understand that there are problems with Wi-Fi. If Wi-Fi is slow, the problem may be with the router, not the iPhone. Therefore, you first need to check that the modem settings are correct.
The following signs indicate a Wi-Fi malfunction:
- The device does not connect to the access point.
- The smartphone does not connect to the network.
- Wi-Fi freezes after a short period of time.
- The Wi-Fi icon is missing from the top bar.
- Low internet speed.
- The Wi-Fi connection button does not turn on.
- Network settings are lost.
During production, Apple equipment undergoes fairly rigorous testing, but some users note that even the new iPhone may not receive Wi-Fi. It is much easier to fix a software failure than a hardware cause. In any situation, the method of eliminating a breakdown depends on its complexity and type.
2. Ensure there is no or minimal blockage between the router and iPhone.
Distance and barricades significantly reduce the strength of a Wi-Fi signal and its ability to provide a consistent user experience.
If you constantly experience weak signals, consider moving closer to your router. Likewise, if there are some thick walls between your router and your devices, try moving the router.
Instead of placing your router in one corner of the house, try installing it somewhere in the middle so that the signals adequately reach all sides of the house.
iOS update
Due to an outdated version of iOS, the wireless network may be unstable. To check your gadget for available updates, you need to go to “Settings”, select “General”, then click on the “Software Update” section.
This update method implies that the new firmware version will be downloaded over the air. You will need to have a working connection to the Internet (for example, with a 4G network if Wi-Fi is not available).
Users can also update firmware using iTunes:
- Connect the iPhone to the computer.
- In the “Review” section of iTunes about the gadget, all basic information will be displayed (firmware version, phone number, model, etc.).
- To check for updates and install them, click on the “Update” button.
This method should be used in a situation where recently a Wi-Fi network gadget finds and connects to them, but the speed of the connection itself is very low.
What to do if the problem is with the router?
If, after checking the connections of other devices, it turns out that the router is to blame, the following options may help:
- Sometimes rebooting the iPhone helps.
- Reset the router settings using the “RESET” button. However, if you cannot set up the device again, it is better to contact a technician.
- Go to the router interface and change the region “Russia” to “America”.
- Sometimes changing WPA2/WPA to WEP helps. Of course, this is an old and unreliable encryption method, but in some cases it helps to restore connection to the Wi-Fi network.
Resetting your Wi-Fi network settings
Quite often Wi-Fi does not work due to incorrect settings. Reset required:
- In the Wi-Fi window, click on the icon to the right of the access point name.
- In the list of available functions that appears, select “Forgotten network”.
- Then we turn off Wi-Fi, restart the smartphone and try again to detect the network.
Did not help? Let's move on.
Settings -, Privacy -, Geolocation Services -, System Services (located at the end of the list) -, Turn off WiFi next to it and reboot.
Restart your router and iPhone.
People often overlook the restart and move on to other fixes. Restarting your router is a common way to quickly fix the problem without much effort. So, let's start short and simple.
To restart your WiFi router, you can use the physical Reset button on it. Additionally, you can also turn it off and on using the switch on the wall socket (or by turning it off and on again). In the meantime, also restart your iPhone.
Note. Visit your router brand's website or contact their support team to see if there is a firmware update available for it.
Use your own DNS
Sometimes switching to a custom DNS can help improve the WiFi signal on your iPhone. We have a separate step-by-step guide that shows you how to change DNS on your iPhone. Review it and see if it can help you. If this solution doesn't bring you any luck, the same linked article will show you how to revert to the default DNS configuration.
Note. If you are using a VPN, turn it off. You can immediately feel the comparatively higher speeds.
If you see a sudden drop in Wi-Fi speed, contact your ISP and make sure there are no pending bills or server outages. In the event of non-payment, some companies significantly reduce capacity rather than shutting off the service completely. Once you have cleared all charges, your service will be restored at normal speed.
Additionally, it is also possible that there is a temporary service outage in your area. It may help to contact your internet service provider and explain to them about the slow speed.
Problems with mobile operator settings
If the time is set correctly, but the iPhone still does not receive the network, you can suspect that the settings of the cellular operator have gone wrong. A set of such measures will help solve this problem (each subsequent step should be performed only if the previous one did not produce results):
Step 1: Turn airplane mode on and off. The corresponding slider is located at the very beginning of the Settings menu.
Step 2. In “Settings”, go to the “Operator” section and deactivate the “Automatic” toggle switch.
Step 3. Check if the cellular data settings (APN, username, password) are entered correctly. Follow the path “Settings” - “Cellular” - “Cellular data network”. The “Cellular Data” block contains the necessary details.
You will find the correct settings for the 3 leading operators in our article on how to set up the Internet on an iPhone. If there is a discrepancy, change the cellular data settings on your Apple gadget manually. After changing the settings, be sure to restart your device.
Forget and connect to WiFi again
Before you continue, make sure you know your WiFi password. If you don't know this and can't figure it out, skip this solution and move on to the next one.
- Open Settings on your iPhone and tap WiFi.
- Tap the information icon (i) next to the name of the connected WiFi.
- Click “Forget this network” → “Forget”.
- Optional but recommended: Restart your iPhone.
- In Settings → Wi-Fi, tap your network name and enter its password to join it.
Method 1: Force Reboot
The easiest way is to force a reboot. We wrote more about how to reboot an iPhone in the article - read it.
What's the point of forcing an iPhone restart? It can reset all software failures of the iOS operating system. An analogy can be made with a PC when it freezes and you use a special reset button on the system unit. For different iPhone models, a forced reboot is carried out differently. For example, to do this on versions prior to the iPhone 7, you need to press and hold the Home button and the Power key until the Apple logo appears.
To force restart your iPhone, starting with version 7 and higher, you need to hold down the Power button and Volume-. After that, check your Wi-Fi again - the problem should disappear.
Solutions
If your iPhone does not connect to your home Internet Wi-Fi network, then you should check the settings of both the phone itself and the router. This cannot be done in public places; in this case, try connecting to another open Wi-Fi channel. If it works, then the problem is in the settings of a specific Wi-Fi; you don’t need to do anything with the phone. If you are not at home, then feel free to skip the first point in how to solve the problem, and start immediately with the second.
Checking the Internet and router settings
First, check if you have a connection to your ISP. The easiest way to do this is to plug the Internet cable directly into the computer and see if there is a connection. If there is no network, then this is the reason for the “no internet connection” Wi-Fi error on the iPhone. You can check the connection from the router's web interface. On the main page it says whether the signal is coming from the provider or not.
A faulty router settings is the reason why the iPhone does not automatically connect to Wi-Fi at home. The password or Wi-Fi name has changed, and connecting to the home network has become impossible. There are not many options here: configure the router again or reset the settings completely. The second method will allow you to protect yourself from errors during setup, and will also eliminate all software failures.
Rebooting devices
If you can't connect to a Wi-Fi network on iPhone 5, 5s, 6, 6s, 7 and newer models, you need to restart your phone and router. To reboot, press and hold the Volume Up or Down button and the Side button until the Power Off slider appears. Wait for it to turn on after rebooting.
Do the same with the router. If it has a power off button, press it and hold it until it turns off completely. Then turn on the device again. Typically, routers do not have such buttons. In this case, remove the plug from the outlet and wait half a minute. Plug it back in and wait for the router to turn on.
This reboot will eliminate software malfunctions. If this solution does not help, then the cause of the problems lies somewhere deeper. This option should be one of the first to check, because it solves most of these problems.
Reconnecting to the network
If the iPhone no longer automatically connects to Wi-Fi, reconnecting to the wireless network solves the problem. The login information may have gone wrong or some similar error has occurred; a new login will help resolve the problems. Just turn off Wi-Fi through settings, wait a while and turn it on again. If this does not help, you will have to reset your network settings to connect again.
Go to the wireless network settings section in iOS, click on the desired Wi-Fi network. Another window will open, in it click “Forget this network”. Now go to the Wi-Fi section again, click on the desired name and enter the password. If the problem was with the password, then this method will help solve it.
Password verification
It may happen that someone changed the Wi-Fi password. This often happens in cafes or restaurants, which, in addition to free access, also have closed access. They change the password from time to time so that there are not too many people on the closed network. And at home, passwords are also sometimes changed for security reasons. At the same time, the network that is saved in the phone’s memory may still have the old password, but it does not work with Wi-Fi, although the name is the same. So there is a conflict, the device cannot connect.
Go to “Settings”, from there go to the “Wi-Fi” section, find the desired network in the list. A password window will open, enter the correct Wi-Fi password there and save it.
Resetting network settings
If resetting the network does not help, you will have to reset the network settings. After this procedure, most users are able to connect again. Open “Settings” – “General” – “Reset”.
A window will open in which select the “Reset network settings” section. A confirmation window will appear, click on “Reset”. This will clear all network settings and return them to their original state. To be safe, reboot your smartphone again. After that, connect to the desired Wi-Fi network.
iOS update
Many problems can be resolved by installing updates. Go to Settings > General and then tap Software Update. Here are the update options, usually there is one, but sometimes there are several. Select the one you want and click “Download and Install”.
VPN
Check that the device is not on a VPN network. If a VPN is connected, this may cause malfunctions or some conflicts. This is especially true if you have multiple applications installed that use different private networks.
Go to settings, open the “General” section, find the “VPN” line. Disable it if there is any value there. To do this, click on the line, and in the window that opens, click on “Remove VPN”.
Location Services
The location service is designed to use satellites and Wi-Fi around you for more accurate positioning. In most cases, this does not have any effect on the operation of the device; when this option is enabled, the accuracy of position determination only increases. Sometimes it turns out that the enabled option begins to block connections to other wireless networks.
To disable, click “Settings”, go to “Privacy”, here select “Location Services”. Swipe down and tap System Services. Move the Data and wireless networks (Wi-Fi networks) slider to the Off position.
Full reset
One of the most serious ways to solve this problem.
After activating the function, you will have a clean smartphone in your hands, as if it had just come out of the box.
You should not use backup copies to restore all phone parameters, because they can also retrieve the cause of the error.
To reset, follow the following algorithm:
- click "Settings";
- click "Basic";
- swipe down and tap Reset
- click "Reset all settings"
After this, you will have to log in to your apple id again and install all applications. If this method does not help, then there are not many options left for solving the problem.
Insecure network
After the tenth version of the system, the “Unsecure Wi-Fi network” error appeared on the iPhone. It appears when connecting to some types of Wi-Fi. Previously, this was written only when connecting to Wi-Fi, which did not have a password at all, but starting from version 14, changes were made. Now an error appears if the encryption is worse than wpa2.
A warning pops up, but you can connect to Wi-Fi.
Sometimes it turns out that the connection to such Wi-Fi is still blocked by the phone. Nothing can be done about this; only the owner of the router can make it safe. To do this, go to settings, go to wireless networks, select the encryption type there and set it to wpa2. Anything worse than this is already considered unsafe.
Faulty Wi-Fi module
If none of the methods help, then all that remains is to think about the faulty module of the wireless network itself. If the phone does not show a single name in the Wi-Fi list, then you should think about it immediately. The error when the names are visible, but the connection does not occur, is much less common. You cannot solve this problem on your own. Take the phone to the nearest service center, describe the problem and all actions taken. Then we can only hope for diagnostics and quick replacement of the part.
For information on what to do if your computer does not connect to the iPhone’s Wi-Fi network, read the link.
Purchasing new equipment
The new equipment does not have the disadvantages of previous generations. Miniature antennas are developing by leaps and bounds. Reception becomes more confident every 5 years. Buy mutually compatible:
- New router.
- Wireless laptop adapter (built-in or external).
Look for technical specifications yourself; the scope of the review does not allow solving purely engineering problems. Today, another implementation of the IEEE 802.11ad Wi-Fi protocol has appeared, using the 60 GHz bands. The interference will be zero given three factors:
- The equipment is relatively expensive.
- The signal is greatly suppressed by any obstacles.
- The number of equipped networks is now measured in units. It's a rare neighbor that boasts a 60 GHz band.
Speed reaches 4.6 Gbps. Faster than cable access. In addition to a radical change in the range, the use of the 5 GHz band is allowed. Today, relatively few networks climb this high. Low competition will provide a confident reception.
Channel width
The figure of 2.4 gigahertz does not mean that this is the only value of the channel’s functioning. This refers to a range that has as many as fourteen channels with similar values. Initially, the router independently selects the most free one of all. In the case when most neighbors are sleeping or at work, there are no problems with air occupancy. If on the contrary, then the Network is overloaded.
Some programs, for example, inSSIDer, are aimed at scanning all available frequencies and selecting the least loaded one. The interface is easy to understand.
As for the channel width, it ranges from twenty to forty megahertz. There is also a split, the gap between them has a step of 0.05 Hertz. The negative property of increased width is that the higher its value, the more interference from other waves will be experienced. It is recommended to configure the equipment to operate at a width of 20 megahertz as optimal.
Method 5: install another broadcast channel
Here the actions need to be carried out with your router at home. Changing the broadcast channel to another helps increase connection speed in homes with a huge number of WLAN networks.
Usually you can set the broadcast channel directly in your network settings, so you will have to use the router's manual. Also look in advanced network settings.
What does it mean
This also means that the Wi-Fi network to which you are currently connected from your iPhone or iPad is not secure enough by today’s standards.
In more detail, it uses either the vulnerable WEP or WPA first generation security mode, or the outdated TKIP encryption algorithm, or both.
By the way:
- TKIP is not only insecure and outdated, but it also makes your Wi-Fi network slow. Because it supports a maximum speed of 54 Mbit/s. It's ridiculous to use an iPhone with such networks.
- And if your router has WEP authentication mode set, then any schoolchild living next door can hack your network.
If you touch the name of an active Wi-Fi network, under which it says “Weak security level,” the OS will tell you what exactly is wrong in your case.
In the picture below we see that the iPhone complains about the WPA authentication type. Because he is the first generation:
WPA is not considered secure (iPhone)
And here is another screenshot that shows how the iPhone does not like the outdated TKIP encryption algorithm:
TKIP is not a reliable security method (iOS 14)
Shutdown in sleep mode
Most often this is due to the characteristics of the router, not the smartphone, so you need to correct the parameters of the router itself. Here are the functions that may be the reasons why Wi-Fi keeps turning off on iPhone in lock mode:
- Short IP address lease time.
- EAP encryption.
- WMM option.
- Inappropriate range.
- Roaming Helper.
- Automatic channel detection.
Why iPhone running iOS 12 has problems with wireless connection, you will find out in the following video:
These are the moments that can cause the wireless connection to fail on the Yablofon. Often, the problem lies in the smartphone itself. But if the network turns off (it turns off, and does not go into sleep mode) in standby mode, then, according to reviews from some users, only replacing the router helps.
Have you encountered a similar problem? How was it solved? Share your experience to make the material as useful as possible for you and other readers of our portal!
Main reasons
The reasons can be determined by the exact error your device gives when trying to connect to Wi-Fi:
- insecure connection;
- failed to connect to the network;
- Incorrect password;
- no internet connection.
There are several more options. Everything is clear with the password. The remaining errors are associated with software failures in the smartphone itself or in the dispensing device. It is worth noting that if there are problems with the connection, it is not a big deal. It’s much worse if the phone simply doesn’t see a single Wi-Fi network. In this case, this is a hardware failure that cannot be easily solved.
iPhone does not connect to the network
What to do if your iPhone constantly loses the network, and this is not related to problems with the operator, a malfunction of the SIM card or dirty tray, then you have only one option - take it to the service center for three main reasons:
- The radio signal transmitter amplifier has failed;
- The modem is broken;
- The antenna does not work;
- Firmware bug.
Cost of repairing wi-fi on iPhone
- iPhone 4/4s from 1000 rub.
- iPhone 5/5c/5s from 1450 rub.
- iPhone 6 from 1990 rub.
- iPhone 6/6-plus from 1990 rub.
- iPhone 6s from RUB 2,490.
- iPhone 6s-plus from RUB 2,490.
- iPhone SE from RUB 2,490
| Replacement or repair of components. | |||||
| iPhone diagnostics | For free | For free | For free | For free | For free |
| Replacing the bottom cable on an iPhone | — | 1290 rub. | 1490 rub. | 1990 rub. | 1990 rub. |
| Replacing GSM antenna on iPhone | 1000 rub. | — | — | — | — |
Place an online order and get a 5% discount
A weak network signal creates serious difficulties when communicating on a mobile phone, negating the very reason for its existence. The most common causes of a weak network signal can be:
- GSM module malfunction;
- Weak antenna contact;
- Incorrect operator selection in network settings.
If you can deal with the last problem quite quickly on your own, then in all other cases it is better to entrust the iPhone to professionals. Our service center technicians will conduct diagnostics and determine the cause of the weak network signal. After this, using special tools, our specialists will delicately open the case and repair/replace faulty elements. All work is carried out promptly and with a guarantee. Contact us, we will be happy to fix your iPhone!
Error: no SIM card
Is your iPhone showing a “no SIM card” error? Our service center specialists will be able to determine why this happened. Let's look at the most common options.
- "Simka" is out of order. Try inserting it into another phone. If the result is the same, get a new one from the operator.
- iPhone is locked. In this case, the gadget only accepts the SIM card of the operator whose contract it was sold with. This problem can be easily eliminated, especially by the hands of craftsmen. It is not recommended to unlock it yourself; you can make mistakes, the correction of which will require effort and time. Trust the professionals.
- The SIM card tray is broken. This could occur as a result of impact or moisture. Replacement will be required at a service center.
- The “no SIM card” error can also occur as a result of a broken inductor on the printed circuit board or other internal damage. It will be possible to determine the exact cause only after a full diagnosis using special equipment.
If your iPhone says “no SIM card”, don’t waste your time and nerves, take it to a specialist. Our technicians will promptly provide professional assistance to your gadget.
Doesn't follow the route
What if the iPhone plots a route but doesn’t guide you along it? This is a rather unpleasant surprise, especially if you use the device as a car navigator. First, try to solve the problem yourself. Try rebooting.
Check if there is a network signal, is GPS turned on? Problem doesn't go away? This means you need to take your iPhone to a service center: the reason is either a hardware malfunction or software bugs. Our technicians will perform diagnostics and determine the reason why your iPhone creates a route, but does not lead along it. The answer will be ready in almost a few minutes.
After this, using special tools, our specialists will delicately open the case and repair/replace faulty elements. All work is carried out promptly and with a guarantee. Contact us, we will be happy to fix your iPhone!
Such problems may appear after firmware update, update, water exposure, fall, after replacing the battery or jailbreak. Our specialists will conduct diagnostics and determine why the iPhone does not connect to the network.
Repairs, depending on the complexity, can take from half an hour to two to three days.
The professionals of our service center are well versed in the design of Apple gadgets, and have all the necessary skills and equipment for prompt and high-quality repairs. Contact us, we will be happy to bring your iPhone back to life!
Didn't find what you were looking for? Call us!
Select your iPhone model to find out the repair cost:
- iPhone 5/5c/5s
- iPhone SE
- iPhone 6/6s
- iPhone 6 plus/6s plus
- iPhone 7
- iPhone 7 Plus
- iPhone 8
- iPhone 8 Plus
- iPhone X
Power Adapter Settings
The Windows operating system can disable the wireless adapter in order to save energy. However, after turning it on again, it is not always possible to connect, and the connection may also be lost.
To prevent this from happening, you need to set the maximum power of the adapter. To do this, you need to right-click on the battery icon in the lower right corner. Then select “Power Options” from the menu. Set “High Performance” in the window that opens. In the "Change advanced settings" section, you need to set the maximum performance separately for the adapter.
When your wireless network is not performing well, there are several ways to improve efficiency. Most of them concern the control of frequencies and waves. However, there are also certain settings for the router and laptop.
