Perform a hard reboot
The first thing you need to do if your iPhone won’t turn on is to perform a forced (aka “hard”) reboot. It brings the iPhone out of recovery mode, which may have been accidentally turned on, and simply resets the software errors on the device.
Force rebooting works differently on different iPhone models.
On iPhone 6s, iPhone 6, iPhone 5s and earlier . Press the Home and Power buttons (the power button located on the side or top of the case) at the same time for 15 seconds until the Apple logo appears on the screen.
On iPhone 7 and iPhone 7 Plus . Press the Volume Down button and the Power (side) button at the same time for 15 seconds until the Apple logo appears.
On iPhone 8/8 Plus, iPhone X and newer models. Press and immediately release the Volume Up button. Press and immediately release the Volume Down button. Then press and hold the side button for 15 seconds until the Apple logo appears.
? Remember how to force a reboot on your device. It can help with most of these types of glitches that can happen on iPhone.
Forced reboot is completely safe. Doing this does not delete any data on your iPhone, so you can do it without any worries.
❗ Methods for restoring an iPhone in this manual are arranged from simple to complex. If a hard reboot does not help, move on to the next method. He will have to help solve the problem.
To the content.
Care instructions
Your iPhone will last for many years if you follow a number of recommendations for using the device. They are also listed in the instructions for use, but many users do not pay any attention to the booklet included with the new product. Of all the manufacturer's comments, pay attention to the following notes:
- Do not allow the device to get wet and do not leave it in a damp room;
- Do not leave the device near heat sources or in direct sunlight;
- Use a cover to prevent dust from getting into the connectors, clogging them;
- Do not drop or knock on the phone.
If you use the gadget without a case, then after a certain period of time you will need to clean the connector. To do this, use a brush with soft bristles. Do not clean the connectors or speaker with a needle, toothpick or wire. This will lead to damage to the integrity of the parts and the need to replace them with new ones.
Connect iPhone to charger
Often the iPhone does not turn on and does not show any signs of life due to the fact that its battery is dead. Connect your smartphone to the charger and leave it connected for an hour.
A few important tips to keep in mind:
- Use original or high-quality charging accessories . There have been cases in which the iPhone turned off due to a dead battery, but did not charge due to the use of a broken charging adapter or cable. Be sure to check that the charger and cable are in working order.
- Charge your iPhone using electricity . Very often, users charge their iPhone from a computer's USB port. But due to the old battery in the smartphone and the low power of the connector, charging simply does not occur.
- Check if the connector is dirty . Sometimes iPhone charging does not start due to a very dirty Lightning connector. Inspect the charging port. If it is really dirty, clean it carefully, for example, with a toothpick.
⚡ How to understand that the iPhone has started charging?
If there is a battery logo with a Lightning cable on the screen, the iPhone is not charging and asks to be connected to a charger. If this logo appears after you put your iPhone on charge, the cable or adapter is faulty. Use other charging accessories.
If only the battery is displayed on the screen, then charging is successful. You should only worry if this logo remains on the display for more than 30 minutes without changes. In this case, you should also replace the charging adapter and cable.
To the content.
The power button is broken
The buttons on the iPhone look good. The keys are made of aluminum, and practically do not scratch or break. The same cannot be said about the spring mechanism, which is ensured by the actual pressing and closing of the circuit. This element may crumble if struck or pressed too hard. Sometimes the iPhone lives its own life, then suddenly turns off, then turns on. Another symptom is that after a conversation there is a black screen and the system does not respond to presses.
If the button no longer gives a tactile response, there is no characteristic click, the pressing is sluggish, or there is a feeling that the key is stuck - most likely the spring mechanism is broken. It is not recommended to change the module at home. It is better to take the device to a service center.
A temporary replacement for the mechanical power key can be a virtual “power”. Go to “settings”, then to “General”. Here you need to find "Universal Access". Activate the “Assistive Touch” item. Then place the virtual button in any convenient place on the display.
Connect iPhone to iTunes in Recovery Mode
If the iPhone does not respond to charging or a hard reboot, the smartphone must be switched to recovery mode. Here we immediately note that restoring the iPhone may not be necessary directly. First things first.
First of all, try to return your iPhone to working condition without restoring it. This method has saved thousands of iPhones without deleting data, which involves recovery. Therefore, we strongly recommend that you use it first.
Step 1: Connect your iPhone to your computer using a USB cable and launch iTunes (Finder window in macOS Catalina).
Step 2: Enter iPhone into Recovery Mode. For this:
Note: The iPhone must be connected to the computer via a USB cable.
- On iPhone 6s, iPhone 6, iPhone 5s and earlier . Press the Home and Power buttons (the power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears on the screen.
- On iPhone 7 and iPhone 7 Plus . Press the Volume Down button and the Power (side) button at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears.
- On iPhone 8/8 Plus, iPhone X and newer models. Press and immediately release the Volume Up button. Press and immediately release the Volume Down button. Then press and hold the side button for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).
Step 3: In the iTunes window, click " Eject iPhone ".
Step 4 : Restart your iPhone . To do this, simply hold down the “Power” button (side button). You can also force a reboot using the method described above.
As a result of this operation, your iPhone can turn on and work like before again without the need for a restore.
To the content.
How to turn on iPhone 6
On the iPhone 6, the power button is located on the right side, and not on the top, like the 5 model. All subsequent iPhones also have a button on the right.
Standard method
To turn on the iPhone 6, you need to hold down the power key for 3-4 seconds. If your smartphone is new, it may take a little longer. When the battery shows a red indicator, put it on charge, let it charge for 5-30 minutes. Then repeat the switching procedure.
Reset
If you simultaneously hold down the “Power” and “Home” keys for 5-10 seconds, the settings are reset, then the phone turns on. This allows you to get rid of errors in the operating system that prevent the gadget from working.
This method cannot be used often; it can lead to breakdown or unstable operation.
Restore iPhone via iTunes
If the iPhone does not turn on even after connecting to the computer, then only recovery will help.
❗ In most cases, recovery involves deleting all data from the device . You can only return them if you have an up-to-date backup copy.
Step 1: Connect your iPhone to your computer using a USB cable and launch iTunes (Finder window in macOS Catalina).
Step 2: Enter iPhone into Recovery Mode. For this:
Note: The iPhone must be connected to the computer via a USB cable.
- On iPhone 6s, iPhone 6, iPhone 5s and earlier . Press the Home and Power buttons (the power button, located on the side or top of the case) at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears on the screen.
- On iPhone 7 and iPhone 7 Plus . Press the Volume Down button and the Power (side) button at the same time for about 20 seconds until the iTunes logo (the laptop logo in iOS 13) appears.
- On iPhone 8/8 Plus, iPhone X and newer models. Press and immediately release the Volume Up button. Press and immediately release the Volume Down button. Then press and hold the side button for about 20 seconds until the iTunes logo appears (laptop logo in iOS 13).
Step 3: iTunes will notify you that your iPhone is in recovery mode. In the window that opens, select " Update ". You should initially select this option, as it may allow you to return the device to a working state without losing data.
If recovery without data loss is possible, the iPhone update process will begin. Wait for it to finish. ❗ Never disconnect your iPhone from your computer.
Step 4. If the update fails, you should perform a recovery. Enter iPhone into recovery mode again (step #2) and select “ Recover ” in the iTunes window that opens. Wait until the operation is completed.
An update or restore will return your iPhone to working condition again.
To the content.
Solution
Many users rush to deal with the problem on their own, trying to find out the cause and eliminate it. Insufficient quantity and quality of knowledge sometimes leads to dire consequences. There are only a few methods that you can try to implement yourself before going to a service center or calling a technician to your home. Rebooting the device Among all the recommendations given by many bloggers on the Internet, service center (SC) specialists consider it safe to completely reboot the mobile device. It is carried out if the iPhone does not respond to the connected charger. To do this, press the Power and Home buttons with two fingers, then wait 10-15 seconds.
If the company logo appears, the phone will start to boot, and the problem with turning on will go away. After waiting for activation, connect the charger to the socket and fully charge the smartphone battery. If the phone does not turn on, it may be due to a software glitch. To check and eliminate this defect, do the following (you must have a backup of your data):
- Connect the gadget to the computer's USB cable;
- Wait for synchronization;
- Go to the iTunes program;
- Click on the “Restore” button and select the latest backup.
After all the manipulations, the data recovery process will start, and the iPhone should reboot and return to working condition. Solving the problem with the charger According to statistics, many iPhone users save on buying a charger if the original one was lost or broken. This is not surprising, because purchasing a “charger” from the manufacturer will cost $20, and non-original components can be easily obtained through Aliexpress at an affordable price. The solution to this problem is simple - just buy an original accessory and charge the device. If such manipulations helped, you can continue to enjoy the work of a high-quality mobile phone.
Important! Carefully inspect the USB connector on the computer through which you most often charged your iPhone. It may be damaged or broken. To test this theory, just charge the device from a 220 V outlet. Problems with charging accessories are quite common, so before trying to “hack” the iPhone with screwdrivers or reset the settings, check the functionality of this attribute.
Changing components and modules When changing the “charger” or rebooting the device does not help, it’s time to contact a service center. Only there specialists will carry out a complete diagnosis and find out which spare part needs to be replaced. For example, a power controller or battery often fails during operation. To replace these elements, you need to completely disassemble the Apple, during which the cables are disconnected from the motherboard. Important! iPhone repair experts replace spare parts using special tools. If you use improvised means, you will completely “destroy” the iPhone. Also, the reason for not turning on may be damage to the motherboard, which can only be replaced by professionals.
If all else fails
None of the above methods helped? This means that your iPhone has suffered a physical breakdown and you need to contact a service center.
Why won't your iPhone turn on?
1. A failed battery is the most common reason why an iPhone stops turning on. If you have previously noticed that your smartphone was rapidly discharged, turned off at 10-30% charge, turned off in the cold, or any other similar anomalies occurred with it, then the problem is definitely with the battery.
Replacement will help . The asking price in most service centers in Russia is 1500-3000 rubles. At authorized Apple service centers in Russia it is more expensive - 3000-7000 thousand rubles.
2. Failure of the power controller is another very common reason for iPhone failure. The symptoms before a smartphone fails are similar to a battery failure - random shutdowns of the device, overheating.
Replacement is relatively inexpensive . You can change the power controller or other microcircuit associated with the charging process for about 2,000 rubles.
3. Failure of other components. The iPhone may not turn on due to the breakdown of dozens of different components, including the motherboard. Most often this happens after the smartphone falls. It is possible to determine what exactly is broken only during diagnostics.
Repairs can ruin you . If the iPhone did not overheat to the point of failure, then it is better to immediately start praying that the motherboard is intact. Replacing it, especially on new iPhone models, will cost a pretty penny. The issue price is up to 30,000 rubles.
Before going to the service center, we recommend contacting official Apple support . The company's specialists will be happy to help with advice.
To the content.
When can you fix a problem yourself?
The above are methods that will help you fix the problem yourself. But we note that you can try to fix everything yourself only in such situations. If this fails, then you shouldn’t take the iPhone apart and look at what’s inside, try to fix it, or anything else.
If you do not have the proper experience and skills in repairing phones, and in particular iPhones, then you should not try your luck, since by interfering you can only aggravate the situation.
In any case where the above manipulations did not solve the problem, you need to take the gadget to a service center.
Help from service center specialists
If an iPhone of any model malfunctions, the right solution would be to contact a service center specialist. They will conduct diagnostics, which includes external and internal inspection of the elements, identify the cause of the breakdown and eliminate it. If you need to replace components, your smartphone will be equipped with an original spare part from Apple, or a cheaper but high-quality analogue that is in no way inferior to the original spare parts. The help of specialists will cost much less than buying a new iPhone after trying to repair it yourself.
