Smartphones from Apple have always been distinguished by their safety and reliability. But even the devices of the company from Cupertino are not immune from “ordinary” breakdowns - battery, camera and touchscreen malfunctions.
Display problems occur for a variety of reasons. Some can be corrected by working with the software part of the device; to repair others, you should contact a service center. Below we describe what to do if the sensor does not work on your iPhone.
To fix any display problems, you must first understand the cause. Most breakdowns occur due to mechanical impact on the phone case: a strong blow, fall or pressure. That is why, when purchasing a gadget, it is advisable to purchase a protective glass for the IPhone.
The sensor on an iPhone may also stop working as a result of a software component failure - in this case, most of the problems can be solved at home.
Possible reasons
As stated above, faults can be divided into two categories: software and hardware.
Hardware
- Damage to the matrix after a fall or strong impact.
- Device overheating. In this case, only part of the display may not respond to touches.
- Wear of the touchscreen due to improper operating conditions or simple aging of the device.
- Using non-original components when replacing an already broken touchscreen. Cheap Chinese displays, as a rule, are not of high quality and have a long lifespan.
- A disconnected or poorly connected matrix cable left after the work of an inexperienced technician.
Software
- Extreme load on the processor and RAM, which caused the smartphone to freeze. In such cases, the lock/volume switch buttons usually stop working.
- A malfunction of the operating system or problems with matrix drivers are very rare causes of problems.
- Infection of the device with malware.
- Incorrect actions when flashing or after performing Jailbreak. Apple gadgets especially often fail after interference with the OS.
Way 1. Best Way to Fix iPhone Touch Screen Not Working Properly
The first method is also the best one that we want to recommend using iOS System Recovery to fix iPhone touch screen that stops working.
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Step 1. Download iOS System Recovery
First of all, go to the official website and download iOS System Recovery on your computer. And then install this software according to the installation. Once installed, you can run this software on your computer.
Step 2. Start iOS System Restore
Now you need to click More Tools and select iOS System Recovery to enter the main recovery interface. You must connect your iPhone to your computer via a USB cable. And then click the Start button to start restoring the iOS system. Meanwhile, this professional software will detect your iPhone automatically.
Step 3. Put iPhone into Recovery Mode
Once this software detects your device, you need to click on the question icon and follow the guide it gives you to put your iPhone into Recovery Mode or DFU Mode. For example, if your iPhone 5's touch screen isn't working, you can put it into recovery mode.
Step 4. Select the appropriate iOS model
Then you need to select the correct iOS model and other information about your iPhone. Then click the Download button to download the firmware. It will take you a few minutes to complete the download.
Step 5. Fix iPhone touch screen not working
When the plugin is fully loaded, iOS System Recovery automatically fixes iPhone screen that is not responding. What you need to do is wait for the process to finish.
Degrees of screen damage
Operational problems can be divided into several categories: in some situations the entire display fails, in others only part of it fails.
- Complete failure of the entire working surface of the screen.
- There is a response to touches, but only in certain areas of the touchscreen, for example, only at the top and bottom.
- Incorrect page scrolling in the browser.
- “Phantom clicks” is a malfunction in which a touch effect can occur just like that, without actually pressing the screen.
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Software malfunctions
If the malfunction occurs regularly, you should perform a full reboot of the device. This procedure will help clear the RAM and accumulated “garbage” and reduce the load on the processor if too many applications have been running.
- Press the Home and Lock buttons for 15-20 seconds.
- The device will reboot. Turning on will take no longer than usual.
If this method does not help, try removing all unlicensed software from the device, if any. Pay special attention to recently installed programs. For example, the fifth and sixth generation iPhones do not work well with the real estate app Zillow. The program executed error code in the background, which led to overall slowdowns and freezes.
Older Apple models can sometimes freeze or crash after updating to a new version of iOS. In such situations, only rolling back to the previous firmware version will help.
Screen freezes on iPhone or iPad: remove or update the problematic application
Sometimes the touch screen freeze is caused by launching a specific application. In this case, the problem is not with the iPhone display, but with this program, which freezes and stops responding to taps and swipes. As a rule, pressing the Home button solves the problem - the application closes and you return to the home screen.
In this case, try updating this application first. Open the App Store, check if updates are available for the problematic program, and install them. If the app still freezes after installing updates, remove it from your device and reinstall it. If this does not help, then the problem lies in the program itself, and there is nothing you can do.
ON TOPIC: How to turn off or restart your iPhone if the power button does not work.
We calibrate the sensor
Apple smartphones and tablets do not have a built-in sensor calibration function. The iPhone user manual states that this procedure can only be performed by specialists from branded service centers.
Some display settings are present in iPhone models newer than 6S and 6S Plus. In the device settings, you can adjust the sensitivity of the 3D Touch function.
- Open iPhone settings.
- Go to the “Basic” tab.
- Click on “Universal Access” and then click on “3D Touch”.
- Adjust 3D Touch sensitivity in the special menu.
- Reboot your phone to save your settings.
Although 3D Touch is a fairly rare cause of problems, in some cases calibration can help get rid of freezes.
What to do if these methods did not help?
There are several more methods that you can try on your own and save your iPhone. In particular:
- The simplest way is to wait for it to discharge and turn off automatically, then try to charge it and turn it on. This is a safe way that can help.
- Another option is to try to restore your phone using iTunes, if you have a backup. To do this, connect your phone via USB to your computer, go to the program, click “Browse” and then “Restore iPhone”.
This will reset the settings and restore the system to its factory state. Please note that all files and data will be deleted. Therefore, it is worth making a backup copy and saving it.
And if after this nothing has changed and the iPhone screen is faulty, then the last option is to repair it. Contact a service center to diagnose the gadget and, if necessary, replace the display to restore your iPhone.
Mechanical damage to the touchscreen
After a fall or impact, the phone screen often breaks down. If the result of an “accident” with the device was only broken glass, the replacement will not be very expensive. But if the matrix is damaged and the touchscreen does not process touches correctly, the cost of repairs will be considerable.
Important! For repairs, only contact official service centers who offer their services inexpensively, but then it turns out that instead of a broken screen, a low-quality Chinese analogue was installed, and the repairman “forgot” to connect the cable.
Question answer
How to turn off an iPhone if the screen does not work, but the backlight works?
- You need to try to reboot it, hold down the “POWER” and “HOME” keys, after 5-10 seconds the iPhone will restart.
- Alternatively, wait until the battery runs out.
- Read this article by following the link.
What to do if you dropped your iPhone and it shows no signs of life?
Read the article, many ways to revive your device are described at the top.
The phone is ringing, you can pick up the phone, but the monitor does not light up and does not show information, what should you do in this case?
Let’s try to do it according to the list described in the “Solution” section.
And finally, according to good tradition, video instructions.
Cases when screen replacement is necessary
In most cases, you have to change the display on an iPhone after a hardware failure. Virus infection or RAM overload can be eliminated at home or by paying for the services of a specialist.
Depending on your model and the degree of damage, the procedure will cost from several thousand rubles. “Masters” charge cheaper at bazaars, but if you don’t want to get new problems in the future, don’t use their services.
Solution
The solution to technical problems is quite universal, we try to do everything according to the list and with a high degree of probability, the phone will come to life and will delight you with stable operation for a long time.
- If on iPhone 5 the screen does not show properly, the first thing is to remove the protection, remove the case, protective film, and other “decorations and frills.”
- When the phone itself is working, receiving calls and the backlight is on, but the screen does not work, a “hard reboot” of the device will help. To do this, press and hold the “POWER” and “HOME” keys, after 5-10 seconds the iPhone will reboot, and in 80% of cases it will work as it should.
- The streak on the iPhone screen may be caused by a recently installed Jailbreak, as this pirated application affects many functions of the device. Therefore, we are trying to remove it from the phone.
- If the phone screen does not work after an impact, then it is worth inspecting the screen module cable; it could have been damaged in a fall; the verdict is to replace the entire module.
- The last resort option, when nothing helps, is to replace chips and broken modules. Few people can re-solder the module on their own; it’s better not to try it yourself, but give it to specialists who have special equipment for these manipulations.
IPhone 5: what screen
Each Apple phone model comes with different displays. Many users are interested in the question when buying an iPhone 5 smartphone: “What is the screen diagonal of this model?” After all, the ease of use of this phone depends on this. You don’t have to type the query “What is the iPhone 5 inch screen” into a search engine? In this article you will find out all the necessary information about this.
This smartphone comes with a four-inch Renita display. Its resolution is 1136x640. At the same time, the display resolution is 326 ppi. The screen of this smartphone has improved color reproduction. Compared to the previous model, it is improved by forty-four percent.
Below you will find out what the iPhone 5 screen module consists of. The device consists of:
- protective glass;
- a thin layer of transparent glue;
- sensor;
- polarizing film;
- matrices;
- backlight;
- display frames.
Now you know what screen the iPhone 5 has and what characteristics it has. This will help you if you need to replace it. Below we will analyze in detail the main problems that occur with the screen of the smartphone model in question.
iPhone 5: White screen. What to do?
Users often call this malfunction the “white screen of death.” It is quite different from other types of breakdowns. The key symptoms of this malfunction are as follows:
- The display turns white when turned on. In this case, nothing else happens.
- A black apple appears on the screen on a white background. The desktop does not load.
Usually the phone turns off easily. However, the desktop never appears. This behavior may indicate either a software error or a hardware malfunction. If the problem was preceded by the device falling from a height, the second option most likely occurs.
The most common causes of the “white screen of death” are due to:
- digitizer breakdowns;
- LCD matrix malfunction;
- iOS errors;
- physical damage to the display.
It is necessary to accurately determine the cause of the malfunction. Only after this you need to start eliminating it. In some cases, the display may need to be replaced. To do this, you need to know how to change the screen on an iPhone 5. You must first buy a new display.
If the problem is caused by a breakdown of the digitizer, you need to perform a certain algorithm:
- disassemble the gadget;
- remove the broken digitizer;
- install a new part.
After replacing this part the problem should go away. The main thing is to correctly perform the procedure for disassembling and assembling the phone. In addition, we strongly recommend that you use only original spare parts. If you install a low-quality digitizer, most likely it will not work for you for long. Apple technology is unique. Therefore, for its repair and restoration you need to use only certified parts.
How to turn off an iPhone if it's frozen and the sensor doesn't work
The sensor on the iPhone does not work - what to do?
The iPhone does not respond to touches, what should I do in this case? Experts recommend using the hard reboot method in such a situation. The implementation of the method differs on different models. To restart iPhone 7 and newer models, you should simultaneously hold down the power button and the volume down key for a while (5-8 seconds). The Apple logo will soon appear on the screen.
How to restart new iPhone models
To restart earlier models, you should simultaneously press and hold the Power and Home buttons for 7 seconds. After the specified period of time, a logo will appear on the screen. If after a restart the smartphone screen becomes operational again and responds to touches, you can be sure that the problem was caused by problems with the operating system.
How to solve the problem on your own
When the sensor stops responding, this does not always mean that you need to run to a service center for help. You can try to solve the problem yourself. There are several methods.
Full reboot
This method will help when the core of the problem is software failures. To perform a complete reboot, perform the following manipulations:
- Press and hold the Home button and the power button at the same time.
- Keep the buttons pressed for 30 seconds.
- If everything is done correctly, the smartphone will reboot and the Apple logo will appear on the screen.
Get rid of accessories
The use of non-original protective films and bumpers may result in the sensor not responding to commands or starting to work incorrectly. It's easy to check - just remove the attributes and try using your smartphone screen. Performance may return. If so, then this is yet another proof of the postulate that you should only use original Apple accessories.
If the steps described above did not help, then there is only one way out - go to the service center. Disassembling the iPhone yourself, hoping to determine the breakdown with an inexperienced eye, is a bad idea. You should trust the professionals so that the problem does not become even more serious and its solution more expensive. The service center specialists will conduct diagnostics, based on the results of which they will determine whether the touchscreen can be repaired or will require replacement. There is a high probability that events will develop according to the second option. Repairing the sensor is quite difficult and expensive. It's cheaper to just change it.
The process will take about an hour, if you have the right screen. There is nothing surprising here. Display failure is the most common iPhone problem. Specialists have to deal with this type of repair all the time.
There are times when it is not the screen that breaks, but the board connected to it. This happens extremely rarely. If it does happen, then it is reckless to count on prompt repairs. Diagnosing board problems and resolving them takes a lot of time.
All iPhones starting from 4 have a touch glass that is integrated into the display module. These are components of a single whole, where without any detail the functionality of the screen is completely excluded.
The display module itself includes three elements:
- Protective glass (top).
- Touchscreen (sensor).
- Display.
When any of these elements fails, no matter which one, the entire module must be replaced. You cannot separately solder a new protective glass or a working sensor.
If moisture gets in, there is only one action algorithm. After the incident, the phone should be turned off. Then use silica gel. You can find it in any shoe box, where it comes as a set for drying. Silica gel draws out and absorbs all moisture without heating or oxidizing. This is what you need to dry your smartphone. The phone is placed in a glass and completely covered with silica gel. If it is difficult to find, then it is permissible to use regular rice. Cereals have less absorption capacity, but that’s at least something. Do not dry your iPhone with a hairdryer or place it on a hot battery. The gadget does not get along well with high temperatures. The same applies to direct sunlight.
After drying, you need to carefully monitor the behavior of the phone. If problems arise, even minor ones (slight screen slowdown, glare or burnt-out pixels), then you must immediately contact the service center. Moisture got onto the smartphone board, thereby causing oxidation of the contacts. Without timely professional intervention, the likelihood of being left without your iPhone is high.
How to turn off an iPhone without a button
iPhone lock screen - enable and disable
Even if your iPhone doesn’t have a button or it doesn’t work, you can turn off the device. Particularly patient users are advised to wait until the battery is completely discharged.
Turn on AssistiveTouch
For the second method, you should use AssistiveTouch, which can help turn off a smartphone with a broken key. Algorithm for disabling the device:
- Go to “Settings – General”. After this, you need to switch to universal access.
- At the bottom of the list is AssistiveTouch.
- By moving the slider, you can see a white circle on the screen; click on it to select the device.
- Next, a function opens that allows you to lock the screen.
- A long press can turn off the device.
Device selection
You can also turn off your iPhone by resetting the network settings. Using this method results in the loss of Wi-Fi passwords. You will need to re-pair with Bluetooth devices if you plan to use them further. However, experts say that resetting the settings allows the phone to most safely turn off/reboot when the lock key does not function.
To reset the settings, you will need to go directly to “Settings”, go to the “General” tab and select “Reset”. Next you will need to select the “Reset network settings” option. After entering the code, click on “Reset settings” again. The device will reboot shortly. This will restore the factory network settings.
Hold lock
Another way to turn off a smartphone that does not have a button or the display does not work is to drain the mobile battery. After turning off the smartphone, you need to connect it to the network using a cable. In this case, the iPhone will reboot automatically.
If your phone's sensor is working, you can speed up the battery drain process by turning on any programs that drain your battery quickly in the background.
There is another method to turn off a smartphone without a button, which is suitable for owners of jailbroken iPhones and iPads. Experts recommend using a variety of tweaks that add reboot keys to the “Control Center” or using Ryan Petrich’s “Activator” setting.
Most Common iPhone Touch Glitches
Even though there is only one touchpad, several failures can occur around it, not always the same. Although they are ultimately different errors, most of them may have an identical solution, here are some of the most common:
- The touch screen never responds.
- Partial touch failures, that is, some parts of the screen respond normally, but others do not.
- The iPhone crashes from time to time, preventing you from performing any actions through the screen.
- You have to press hard for the screen to respond.
- False touches are performed in which the iPhone, without touching part of the screen, acts as if it is interacting with it.
