There are situations when the Sony Xperia phone does not turn on. This means the smartphone unexpectedly turns off, reboots, or ignores pressing the On button. Let's take a closer look at this issue.
Causes and solutions to the problem:
- The battery is broken or expired;
- Mechanical damage;
- The power button is broken;
- Software error;
- The charger is broken;
- Recommendations from the service center.
Why does slow charging turn on?
The problem of slow charging of the device can occur due to a damaged or even dirty port. If you notice that the process of recharging the battery has become longer, you should clean the connector. ... The device's charging speed may be slower due to the operation of the device itself.
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Mechanical damage
Periodic shocks or falls of the smartphone lead to the fact that it does not turn on. However, this is the worst outcome that the device can expect. In addition, the normal use of a smartphone is questionable. Consequences of mechanical damage:
- The display and phone case were broken;
- Image distortion;
- The speaker and microphone are out of order;
- Sony Xperia phone won't charge;
- The device is slow;
And this is only part of the possible consequences of mechanical shocks.
Software error
A software failure causes the Sony Xperia smartphone to work slowly, periodically reboot, or refuse to turn on. You just need to reinstall the software or return to factory settings. A sign of such a problem is that after turning on the smartphone freezes or constantly asks for a phone code.
Additionally, the camera provides the best results for low light conditions. These tools can be hidden on the side when not in use. In addition, the Quick Settings selection options have been improved so that the user can easily access the ones they use most often. The new glass backing and the addition of a fingerprint scanner in the thin power button clearly distinguishes the model from its competitors.
The camera is great, but the price is a little high for our market. On the right side of the frame there are buttons for power, sound control and for the camera. The number I had for this review is gold, but the model is still available in black and white.
Microsoft account...
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- Image
- Text
Microsoft account
®
Exchange ActiveSync
®
Allows you to sync your phone data with your Microsoft corporate account data
®
Exchange ActiveSync
®
. As a result of a work email message, information about
contacts and calendar events will always be at your fingertips.
Facebook™ Account
Facebook™ helps you stay connected with friends, family and
colleagues around the world. Sign in with your account to share your world
with others.
SyncML™ Account
Sync your phone with an Internet server using SyncML™. You can
view and manage contacts, calendar events and bookmarks from your phone just as easily,
like from a computer.
13
This is the Internet version of the document. © Print permitted for private use only.
Disconnecting the battery cable
Lack of response to charging the device may be caused by the detachment of a special element connecting the battery and other components of the smartphone. If it is only slightly bent or comes off, you can try to straighten it or insert it into the port yourself using a thin plastic or wooden stick. If this does not help, you should contact the service.
A malfunctioning Sony Xperia does not mean it is completely broken. Power problems are usually not very serious and do not require a lot of time or money to fix.
There are situations when the Sony Xperia phone does not turn on. This means the smartphone unexpectedly turns off, reboots, or ignores pressing the On button. Let's take a closer look at this issue.
Causes and solutions to the problem:
- The battery is broken or expired;
- Mechanical damage;
- The power button is broken;
- Software error;
- The charger is broken;
- Recommendations from the service center.
What to do if your Sony phone freezes due to a software glitch
The Sony Xperia Z is one of the best phones on the market, but it turns out that Sony's flagship is causing a lot of problems for some users.
One of them is “Sudden Death”. The phone suddenly freezes or turns off and only a hard reset, or a combination of the power button + volume up, helped.
Everything turned out to be not in the physical device, but in the software.
At the moment, a corresponding update has already been released that solves this problem.
What to do if a Sony phone with a non-removable battery freezes
On many Sony Xperia devices, the batteries are non-removable, but the Japanese foresaw this twist and added a physical button to initiate a hard reset.
It is usually located under the SIM card slot cover. Therefore, if your Sony Xperia z1, z3, z2, m4, s2305, m4, m2, or another is frozen, remove the cap.
Using a thin, but not sharp, object, press and hold the OFF button. Next, when the device vibrates (usually three times), release the button.
If this does not produce results, then press the OFF button under the plug and hold it for 2 minutes, despite the vibrations.
Then connect your device to the charger and charge until the charging indicator appears on the display. Appeared? Then you can turn on the phone.
CONCLUSION: of course, it is impossible to foresee or describe everything. If all else fails, you can reflash the phone via FlashTool.
There is also an excellent program for the computer - PC Companion. For Sony Xperia owners it is not only recommended, but sometimes simply irreplaceable.
The last option is to contact the service center. I know that I don’t want to, but if there is a problem with the hardware, then there is simply no other way out. Good luck.
In this short instruction we will tell you what to do if your Sony Xperia does not turn on. We often receive messages from our readers that they have a problem with the performance of their smartphone or tablet, after which they can no longer start the device. The phone does not turn on or Sony Xperia freezes when turned on at the splash screen (boot animation). Most often, this is caused by operating system and software failures. Don’t panic ahead of time and carry out a series of simple steps to resuscitate your favorite smartphone.
To do this, we need a computer with official software installed on it - the PC Companion () program, which simply must be installed on the PC of any user of Sony Xperia smartphones. Now let’s move on to the step-by-step instructions (in the screenshots, red frames indicate what you need to click during the process).
- Launch PC Companion and select 'Support Zone.
- Launch the 'Software Update' section
- Naturally, we did not connect the smartphone to the computer, and therefore a window will appear notifying you that the device was not found. There is a clickable inscription 'restore phone/tablet' - click on it.
- The next window will ask you to select the device you want to restore. If you have previously updated your smartphone via PC Companion, then it will probably remember the device, and it will appear in the list - select it and click 'Next'. If you have not used the application yet or need to update some other model, for example a friend, then select the 'Other phone/tablet' item.
- Then a series of windows will appear in front of you - they contain information about what you are actually doing. I recommend that you read through it and click 'Next' (if necessary, check the confirmation box). We are waiting for the application to prepare everything necessary for recovery.
- If you selected 'Other phone/tablet' in step 4, the following window will appear with a list of all models in the line. In this list you need to find and select the model of smartphone or tablet that you are restoring. Please note that you need to choose a specific model with its specific model number, for example, if you have a Sony Xperia Z2 D6502, then you need to choose a Sony Xperia Z2 D6502, and not a D6503 or D6463! If you selected a specific model, then you skip this point - the following window will immediately appear.
- It's time to connect your smartphone. Connect the USB to your computer, then press and hold the volume down button on your smartphone and only then plug the USB cable into it!
- After these steps, the program will detect the device and begin restoring it. If it does not automatically proceed to the next step, you can try simultaneously holding down the power and volume up buttons for 10 seconds until three vibrations occur and then repeat step 7.
- Once complete, you will be notified that the update is complete. We turn off the smartphone, launch it and rejoice! Please note that all data from the smartphone’s memory will be deleted. Also, the first download can be quite long.
If Sony Xperia still doesn't work, you can try
There are situations when the Sony Xperia phone does not turn on. This means the smartphone unexpectedly turns off, reboots, or ignores pressing the On button. Let's take a closer look at this issue.
Causes and solutions to the problem:
- The battery is broken or expired;
- Mechanical damage;
- The power button is broken;
- Software error;
- The charger is broken;
- Recommendations from the service center.
The charger is broken
A common reason that a smartphone does not work is that the power cord socket is broken. Over time, the socket becomes loose, the contacts oxidize and practically do not conduct current.
It's easy to check if the charger is broken. Connect another charger to your Sony Xperia phone and if the charging process starts, it means it is working. The problem is solved by purchasing a new power supply.
If your Sony Xperia won't turn on, the first thing you need to do is identify the true causes of the problem. It is difficult to carry out such a procedure on your own, so it is better to immediately contact the Service Center. Its employees are guaranteed to perform diagnostics on the day of your call. The repair procedure is carried out using special tools and professional equipment. A specialized quality control department tests the phone before returning it to the owner.
Sony Xperia is one of the most popular smartphone models. A high level of functionality, optimal technical data, and an ergonomic housing are important advantages. Despite such positive aspects, disadvantages can also be recorded. What to do when sony xperia won't turn on? How can such phenomena be explained and how to act to prevent further errors in the operation of a Sony smartphone? How can I restore my mobile phone to optimal functionality?
What to do if your Sony phone freezes due to conflicting applications
Downloaded applications may affect the stable operation of the device and may cause it to freeze. To check whether downloaded applications are causing problems, use Safe Mode.
In safe mode, it will launch exclusively with pre-installed software and applications.
If Safe Mode doesn't freeze, it means you've probably downloaded one or more apps that are interfering with your device.
You can delete the recently used app and restart your phone. To enable Safe Mode, wait until the Xperia™ logo disappears.
If this method does not work, then try another way. Tap Power Off and hold your finger on Power Off.
You will be transferred to the entrance to safe mode - confirm “OK”. Note: To exit Safe Mode, reboot your device again.
