What to do if iPhone is stuck on apple and won't turn on

“My iPhone 6s got stuck on the Apple logo for 2 hours during a software update. How can I return it to normal?”

If you are one of the Apple fans, then you may have encountered the problem of iPhone getting stuck on the Apple logo more than once. As you know, the new iPhone 12 Pro Max, iPhone 12 Pro, iPhone 12 mini, and iPhone 12 have been released, and many people want to buy a new iPhone 12 to replace their old iOS device. To avoid similar problems like iPhone showing Apple logo, iPhone stuck on Apple logo and endless reboot and more, you can read and find the perfect solution. Therefore, this article aims to show you the reasons behind it and how to quickly fix iPhone stuck on Apple logo.

Part 1: Why iPhone Stuck on Apple Logo
Part 2: Fix iPhone Stuck on Apple Logo by Force Reboot
Part 3: Fix iPhone Stuck on Apple Logo with iOS System Recovery Tool (No Data Loss)
Part 4: Restore iPhone in DFU Mode to Fix iPhone Stuck on Apple Logo
Part 5: Frequently Asked Questions about iPhone Stuck on Apple Logo

Problems with iOS/apps or jailbreak

Apple has emphasized many times that users need to be responsible when upgrading their iPhone.

Responsibly means:

Have enough memory on your device for the update;
Create a backup before updating;
Charge your iPhone to at least 50% or put it on charge;
Ensure a stable Wi-Fi connection;
When starting an update, you cannot reboot or interrupt the download.

Many users ignore these facts, install low-quality betas, carry out the jailbreak process, and then suffer from the fact that the iPhone freezes on the Apple and does not want to work. I don't recommend doing this.

Why won't my iPhone turn on?

Here are the main reasons why your iPhone won't turn on:

there is not enough battery charge;
random operating system crash;
error during smartphone firmware;
an incompletely installed or problematic update;
Memory, battery or iOS damage.

According to observations, the most common cause of iPhone breakdown is an attempt to jailbreak. Naturally, the result of the procedure is different from what it should be.

Force reboot

iPhone with TouchID (up to iPhone 7)

Press and hold the Home and Power buttons for 10 seconds
Press Power again until the Apple logo lights up.

For iPhone with TouchID (iPhone 7 to iPhone

Click on Power and Volume button.
Everything goes out, the Apple logo appears again.

For iPhone with FaceID (and iPhone SE (2020)):

Press the Volume up and volume down button.
After that, hold down Power for 10 seconds.

Contacting service

If none of the described methods help, it is almost guaranteed that there is a hardware problem. Perhaps this is the result of third-party intervention, perhaps the consequences of careless handling of the device. In the end, even the most reliable equipment breaks down.

With a valid warranty card, the problem is solved with minimal financial costs, which cannot be said about temporary losses. If the phone is more than a year old, then repairs can be quite expensive, especially if you contact trusted service centers.

How to Enter iPhone Recovery Mode

iPhone recovery mode involves resuming the device's firmware. All procedures are done using iTunes.

Here's how to use Recovery Mode:

To get started, you'll need a PC with iTunes installed and a USB-A to Lightning or USB-C to Lightning cable.
Connect your iPhone to your PC, open iTunes on your PC.

For iPhone up to 7/7 Plus:

Press and hold the Home and Power buttons at the same time.
Continue holding the buttons even after the recovery menu appears.
Release the buttons, connect iPhone to iTunes/Finder.

For iPhone 7 and iPhone 7 Plus:

Hold down the power and volume down button.
Keep pressing until the recovery screen appears.
Connect to iTunes/Finder to restore.

For iPhone 8 and later models:

Press the Volume Up key for a few seconds, then Volume Down.
Then press and hold Power, release when your iPhone connects to iTunes.
You should see the following message: “Your iPhone has encountered a problem that requires an update or repair.”
After that, click “Restore” and wait for it to download.

Causes of the problem

First of all, it is important to understand the reason why your smartphone refuses to turn on. Here is a list of the most common reasons:

The smartphone battery is low. In such a situation, the iPhone turns on until the apple, and then turns off.
iOS malfunctions. If the screen lights up but your iPhone doesn't work, you can fix it with a hard reboot or a factory reset .
Hardware problems, which may be caused by various mechanical influences, moisture or other negative factors.

What to do if the iPhone does not turn on due to mechanical influences, or the screen constantly goes dark immediately after turning on? It is worth taking the smartphone to a service center. Hardware problems can be very different:

Moisture getting inside the case.
Short circuit causing damage to components. It is almost impossible to detect the location of the damage on your own.
Power button doesn't work Identifying this malfunction is not difficult. You just need to connect the iPhone to the charger; if the indicator lights up, then the Power button is faulty.

If you decide to repair the iPhone yourself, you should remember that in this case you will lose the warranty. But what’s more important is that other elements can be damaged, and then repairing the smartphone will be much more expensive.

How to enter DFU mode

Using this method will delete all information from the iPhone. If you've already created backups, you can download them later from iCloud.

DFU, or Device Firmware Update, allows you to connect to iTunes and bypass the automatic update. This allows you to change the iPhone firmware to any version.

We wrote about this method for iPhone X/XS/11 earlier. Using this mode, you can restore the device's firmware.

How to enter DFU mode on iPhone with TouchID (physical button):

Connect your iPhone to your PC with iTunes.
Press and hold the Home and Power buttons at the same time. You need to hold it for ten seconds.
Then stop holding Power and keep the Home button pressed for another 10 seconds.
If your screen goes blank, your iPhone is in DFU mode.
Now, when you launch iTunes, you should receive the following message: “iPhone has detected an iPhone in recovery mode. You must restore this iPhone before it can be used with iTunes."
You can restore your phone to factory settings or download a backup.

To get out of this state:

You need to hold down the Home and Power buttons.

How to enter DFU mode on iPhone with TouchID (touch button - from iPhone 7/7 Plus):

Connect your iPhone to your PC with iTunes.
Press and hold the Volume Down and Power buttons at the same time. You need to hold it for ten seconds.
Then stop holding Power.
Keep the Volume Down button pressed for another 10 seconds.
If your screen goes completely black, your iPhone is in DFU mode.

To get out of this state:

you need to hold down Power and Volume Down.

For iPhone with FaceID:

Connect your iPhone to your PC with iTunes.
Press and hold the Volume UP button for a few seconds. Let's go.
Then press the volume down button. Let's go.
Then press Power until the screen goes dark.
When the screen goes completely dark, press the volume down button again.
Hold it until the screen goes completely dark and this will mean that your phone is in DFU mode.

The Apple logo should not be in DFU mode! If it appears, it means you did something wrong. Repeat your steps again.

You can get out of this state if:

Press Volume Down and Power.

Reasons why iPhone loads further than Apple

If the apple is on fire on the iPhone and the system does not boot further, then most often the reason for this behavior of the smartphone is:

Making changes to the file system.
Incompatibility of tweaks installed from Cydia.
Problems with custom firmware.
Phone hardware damage.

The problem is typical for jailbroken iPhones. Usually, to fix it, it is enough to restore the device, but there are other ways.

↑ 1. Force restart your iPhone

A simple force reboot of the phone helps in most cases. The device repeats the boot process from scratch.

If you have an iPhone 7 or a newer device, then hold down the “Volume Down” + “Power” buttons. Hold them until the smartphone reboots.

If you have an older device, such as an iPhone 6S, then do the following:

Press and hold the physical Home and Power buttons at the same time.

Wait for the reboot to begin.
Release these buttons.

Did not help? After restarting, does the iPhone still hang on the apple? In that case, let's move on.

What to do if nothing helps

As a result, after all the procedures described above, you should see the familiar lock screen of your iPhone 8, iPhone 8 Plus, iPhone X or an older iPhone that you are so accustomed to:

However, in rare cases you may not succeed. Yes, this happens sometimes with iPhone too. And there are plenty of reasons for this outcome:

There is something wrong with the display
if it remains dark but you hear alerts and feel vibration.
There's something wrong with the display
if it stays black but you hear a beep when you plug your iPhone into charge.
There is something wrong with the touchscreen
if the display works, but does not respond to your gentle and not strong presses.
What's wrong with the buttons
if you can't force restart the device or even just press them to do so.
Something is simply wrong
if the device is stuck on the apple screen and is not recognized by iTunes.

As a result, you need to go to the service. But his choice is a topic for a separate article. It’s better, of course, to go to the official one, but it’s time-consuming and expensive. You can use the unofficial one, but it is dangerous for the iPhone.

Such a problem as “the apple lights up and turns off” is a common occurrence among iPhone owners who use jailbreak (an operating system for hacking the advanced capabilities of the phone). This problem occurs when the smartphone is rebooted or has a normal system failure. Be that as it may, the owner faces a difficult path to return his “friend” to normal condition with minimal losses.

Diagnose and fix problems

The problem may occur more than once; in this case, it will not hurt to find out its cause. To do this, you can use special diagnostic software. For example, Tenorshare ReiBoot is a program that helps diagnose errors and restore iPhone functionality. And this is done literally by pressing a button.

1. Download the program distribution kit from the website.

2. Install the program on your PC following the instructions of the installation wizard.

3. On the Welcome screen, find the “Enter Recovery Mode” option.

Next, you need to click “Start”, the program will update the smartphone’s firmware. The ReiBoot developers claim that the data on the iPhone is not affected. Detailed instructions for use can be found on the official website.

The device does not start after restart

If your iPhone 8, iPhone 8 Plus, or iPhone X still won't turn on after the forced restart procedure, it might be dead

. Yes, you didn't even notice it.

In this case, connect the device to a wired charger (this is preferable) or place it on a wireless station and leave it for an hour. In a couple of minutes this will appear:

If the charging screen doesn't appear within an hour, or the Power Connection screen appears, don't despair. Just check the connector, USB cable and power adapter.

First, make sure 100% that all connectors are securely connected, not damaged or clogged with dirt. Try a different cable or power adapter. If it’s deaf, call the service.

Please note that in winter the battery can discharge very quickly due to low temperatures. Moreover, it may not provide the necessary power, and the device will simply turn off.

Of course, everything written above is also true for iPhone 7 and below. There are simply no nuances in this case other than the lack of support for wireless charging.

iPhone freezing on Apple

Starting with version IOS 14, iPhone users all over the world are faced with the problem of the phone breaking down and the device being unable to boot. At some point after its internal memory is full. The inability to turn on a phone with an encrypted iOS operating system means that it is impossible to download data from it that has not been backed up to the cloud or to a computer.

There is currently no official solution from Apple. Technical support is not suitable to solve this problem and save valuable data. Numerous phone calls to tech support have always been met with a disclaimer and a call to purchase an icloud storage plan or a new iPhone 13 device with more storage.

Currently, the Remdevice service center has found a way to restore the IOS boot and further backup data, including all photos and videos in the iPhone’s memory, even if there are several tens of thousands of them. Compared to other service centers, Remdevice also offers services at an inexpensive cost, counting on long-term cooperation.

Content:

Any iPhone 7 user may encounter an issue where their device gets stuck on the apple logo. This happens rarely, but it does happen sometimes. This problem is usually encountered after an iOS update or system crash. The Apple logo lights up on the screen on a black background and nothing happens. Naturally, it is impossible to use the phone.

We will focus on several effective solutions that will help solve this problem that occurs for several different reasons. We will, of course, start with the simplest methods and gradually move on to more complex and more effective ones.