What to do if there is no sound on your Android phone or tablet

Smartphone users know that the functionality of the device they own is quite extensive. This could be photo and video shooting, calls, access to the Internet. The list of functions also includes playback of audio recordings via the built-in speaker. A smartphone most often has two such speakers: one multimedia , the main one, with the help of which audio is played, and the second - conversational , from which the interlocutor can be heard during a conversation.

It is worth noting that depending on the model, the phone configuration may vary. So, in expensive models, 2 multimedia speakers can be installed (usually on the back of the device) and 1 conversational speaker separately.

There are cases when the sound on the device either partially or completely disappears. There are many reasons for such a malfunction.

How do you know if the speaker is burned out or not?

Uninstall the application and then install it again.

Resetting your device's network settings

Modern devices are mostly of the same type.

With the release of the iPhone 7 and iPhone 7 Plus, “immersive surround sound” is not the least important feature of Apple’s new smartphones. However, its implementation misleads users who mistake two pairs of decorative grilles at the bottom of the case for a stereo system. But in fact there is no stereo there.

How to clean your phone from dust inside?

Distilled water. It will help clean your smartphone from dust, especially the second time, when the main layer has already been wiped off, but the deep one is not yet giving in. Simply pour the distillate onto a rag and wipe away any stains on your equipment.

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Troubleshooting software

The module stops working due to incorrect smartphone settings. Follow the instructions below to eliminate all causes of software failure.

  1. Open the gadget settings, go to the “Assistive Touch” tab. Set the switch to the On position.
  2. Check the current volume level. Use the rocker and check if there is sound in a certain position. The unit may not detect the volume correctly.
  3. Reboot your device by holding down the Power button and Home button for 10-15 seconds. After completing the procedure, everything will work again.
  4. Check your device for malware - sometimes viruses turn off the display or other modules of the phone. Download free antiviruses from the App Store.

They can't hear me when I talk on my mobile phone: solutions to this problem

A completely failed microphone is a common occurrence. Certain applications may cause crashes in the Android system. Some of them may cause the sound to disappear on your smartphone. To find out if installed apps are to blame, boot your smartphone in safe mode. In this mode, only system programs that were originally on the device remain active. You can also try resetting your phone i.e. restore your mobile phone to factory settings. Go to Settings. Backup and tape reset. Tap on factory data reset (deletes all data from the phone) Remove the SD card Tap on reset the phone Once the phone has restarted, open the Phone app and dial *#*#3424#*#* . If prompted, click Accept. Select one or more types of checks and click Run. Follow the instructions to test your speakers and microphone.

RESTART YOUR SAMSUNG WATCH TO FIX SOUND ISSUES.

Swipe from the top of your smartphone screen. The solution is simple: revive the speakers and receiver using the code *#* #0673 #*#* and press the speaker button, then the receiver, and then the speaker button again. In an instant, every sound returns. Try to clean it so it can pick up sounds more easily. It's located on the right side of the Samsung watch face, between two physical buttons. You can carefully try using a cotton swab to loosen any dust or other objects that may be in the way. Certain apps may cause crashes on the Android system. Some of them may cause the sound to disappear on your smartphone. To find out if installed apps are to blame, boot your smartphone in safe mode. In this mode, only system programs that were originally on the device remain active.

Expert opinion

Simonova Ekaterina, consultant in the field of promotions and discounts

Delete Samsung cache files and data You need to perform a factory reset. First, it is recommended to restart your smartphone, and then you can dial the combination *#7353#. This will allow you to go to the engineering menu and check the operation of the microphone there. If even after turning on the microphone does not work, this may be due to a program failure. Test again with sound to see if it returns. If you need more advice, message me!

Water got into the speaker of the smartphone

With your voice, the interlocutor hears extraneous sounds and noises. Step 3. During the restart, the MIUI (if you have a Xiaomi ). At this point, press and hold the Volume Down key until the system boots. jismi chakko Thanks for fixing the bugs, for the first time I get easy and clear steps. Indeed, this makes my problem easier to solve. I like this site. I lost sound on my Samsung, I downloaded soundabout and solved my problem. Thanks boss. A microphone that completely fails is a common occurrence. There is only one way to verify that the mechanism is faulty - by ringing the contacts. At the same time, you can check the gadget for blockages and oxidation. As for software problems, the following methods are most often used:

Dirty speaker

If dirt has accumulated in the speaker holes, they need to be cleaned. It is advisable to first read the user manual or look on the manufacturer’s website.

You need to clean the speaker with the smartphone turned off and, if possible, it is better to remove the battery. Compressed air is used for cleaning. If you are not confident in your abilities and do not want to lose the warranty, it is better to take the device to a service center.

Application sound settings

If you can't hear sound inside an app, check its audio settings. The sound may have been muted or the volume may be too low.

Some applications allow you to adjust the sound separately from the system sound.

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Special cases

It is worth paying attention to solving problems associated with the lack of sound, but which are less common.

The speaker does not work when talking

First, make sure that there is sound when you make a call using a headset. If there is no sound, start a conversation using the multimedia speaker (Speakerphone).

In case of problems with the speaker, you must use the services of a service class=”aligncenter” width=”700″ height=”391″[/img]

Notification sound doesn't work

If the notification sound does not work, make sure that a profile is active that allows you to play sounds, or increase the volume by pressing the “ Volume + ” key.

Sound card cable failure

After a fall, the cable on the chip may become disconnected from the connector or be physically damaged. If the iPhone speaker stops working, do not rush to disassemble the device - this will only remove the manufacturer’s warranty obligations, and will not fix the problem. Any repair procedures for the main board and its components should be trusted only by trusted Apple specialists.

Important! Be wary of cheap “masters” working in markets and small shops. Spare parts and repairs from such specialists are cheaper, but no one gives a guarantee that the smartphone will work properly.

Speaker failure

In most cases, breakdown occurs after a mechanical impact on the gadget’s body - during a fall or a strong impact.

  • If you can’t hear the other person while talking on your IPhone 6, make sure that the phone has not been dropped or left in the sun for a long time. Due to overheating, board components can be seriously damaged and stop performing their functions.
  • The sound disappears even after liquid gets inside the smartphone. In iPhone 6, the sound module is protected by a thin mesh that does not protect the speaker from water.

Hardware faults are best resolved at official service centers.

Important! If liquid gets into the device body, the warranty becomes void.

Ways to fix the speaker on your phone

The steps to fix the speaker depend on the cause of the problem. We perform the actions in the same sequence.

Pull out and insert the battery pack

Some smartphones are equipped with a removable battery (button phones almost always have this option), so we remove the cover and remove it. After 3-4 minutes, insert the battery back, turn on the phone and test the sound.

Clean the housing holes in the speaker area

As you use your smartphone, its polyphonic speaker connector becomes dirty or clogged with dust and other debris. This is also signaled if the speaker begins to hiss.

To clean the connector you need:

  1. turn off the smartphone and remove the battery from it (if it is removable).
  2. Clean the connector with a can of compressed air or a toothbrush and alcohol. It is applied only to the holes to prevent oxidation of the contacts.
  3. Once all the debris has been removed, clean it of any remaining alcohol. If the second speaker is located near the front camera, then a similar procedure needs to be done with it.

It's time to turn on the phone and make a test call, or turn on the radio or Skype. If the gadget is still under warranty, you should not repair the speaker yourself. It’s easier to give the device for free diagnostics.

Reboot your phone

Often the reason for poor sound from speakers lies in standard failures. Restarting the device will help fix this:

  1. On an Android smartphone, press the power key and wait for a menu to appear that says “Restart.” If the window does not pop up, then to restart the gadget you need to press the volume up key simultaneously with the power button.
  2. On an iOS device, hold down the Power and Home keys. On new iPhones, to reboot, press the power button, then the volume control keys.

If restarting the device did not help restore the speakers, scroll further.

Headphones connected

Most Android smartphones automatically turn off the external speaker when you connect the gadget to headphones (wired or wireless) and switch to the internal one. The sound may also be lost if the headset is not fully inserted into the audio jack.

To check the functionality of the speaker, turn off the speakers and play a test sound, turn on loud music, start talking to the voice assistant or make a call. Before testing, be sure to turn on the speaker. If the interlocutor is still not heard, the cause of the problem is not related to the “ears”.

Sound is muffled by external factors

If your smartphone speakers are not working correctly, it may be due to external factors interfering with them. For example, the speaker jack may be covered by a hand, blanket, or other object. At the time of sound testing, the speakers must be free and not muffled.


The phone speaker is covered with a case

Increase ringer volume during a call

It happens that during a call the user lowers the microphone volume. That is, with each subsequent conversation the sound may become quiet.

To fix this, make a call and, pressing the volume up button, raise the volume to the upper limit.

Do Not Disturb mode is enabled

The Do Not Disturb feature, when enabled, mutes the sound on your mobile phone, so calls will not be received. To return the speaker to working condition, you need to do the following:

  1. Go to “Settings” and open the “sounds and vibration” section.
  2. A page will open to check if the feature is enabled. You can also do this by swiping the screen from top to bottom.
  3. If Do Not Disturb is activated, click on this setting to see which sounds are muted.
  4. Next, select “Allow exceptions” and select one of the options: no exceptions, only alarms and custom ones.

If the user selected "No exceptions", then to return the speaker to work, you will need to turn off the "Do not disturb" mode.

Check your phone volume

If the speaker does not work, then first of all check the volume of the carrier. To do this you need:

  1. Enter the gadget settings.
  2. Press the “Volume” or “Profile” button.
  3. A panel with volume settings will open. If the slider is on the left side, the speaker is muted. To turn it on, move the volume slider to the right.

This instruction is suitable for Honor, Samsung, Asus and other Android mobile phones. For iPhones, the algorithm of actions is different:

  1. Go to settings.
  2. At the top of the menu, select the “Sounds, tactile signals” section.
  3. At the bottom of the “Call and notifications” item, move the slider to the right.

Use speakerphone during a call

If the user puts the smartphone to his ear during a conversation, but there is no sound, turning on the speakerphone will help. To do this, click on the megaphone image. If the sound appears, but it is still small, the speaker is probably clogged or mechanically damaged. It can be repaired at a service center.

Reset your smartphone

If the recommendations described above did not help return the speaker to correct operation, and it has no mechanical damage, resetting the gadget to factory settings may help. As a result, user information will be deleted from the smartphone, along with viruses and lost settings that could cause the speaker to stop working.

Before resetting the settings, make a backup copy of the information, or transfer the files to your computer or laptop and do the following:

  1. Go to the gadget settings.
  2. Select the “Restore and reset” section.
  3. In it, click on the “Reset settings” button.
  4. At the end we confirm the actions.

The instructions differ slightly depending on the phone brand, but in general they are the same for all Android devices, including Dexp, Fly, Xiaomi, etc.

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