Does your phone have no sound when there is an incoming call? Don't rush to go to the service center. Perhaps the problem can be solved on your own, without the help of specialists. But in order to fix the problem, you need to find out why it appeared. In this article, you will learn about what to do if the sound of an incoming call on your smartphone is lost, and what could affect this.
What to do if the sound on your Xiaomi phone disappears due to inattention
Sometimes the reason for the loss of sound is so trivial that you don’t even think about it. However, first of all, you need to focus your attention on checking the sound level.
Perhaps they themselves turned it down to a minimum and forgot about it, because of this, call and SMS notifications are not heard. In this case, let’s look at the list of actions using the Xiaomi model as an example.
Let's move on to action:
- First of all, we try to raise the sound level to the maximum value.
For this purpose, there are two keys on the case. The lower one is a decrease, the upper one is an increase. If the buttons work correctly, a volume change scale will appear on the screen in the form of a vertical or horizontal bar.
- If the buttons fail, there is an alternative method. To do this, you need to go to the settings and find the “Sound and vibration” item. There are sliders to increase or decrease the volume. We move the slider to the extreme right position and check the sound.
- The next step is to check the “Silent” mode. When you go to this menu item, the first option, called “Disabled,” should be active. If it is active, then there should be sound.
Most common reasons
In most cases, problems with sound occur due to simple software errors or simple user inattention. Therefore, you need to pay attention to these reasons first.
- Volume at minimum
There are often cases when we accidentally reduce the volume to zero and don’t even notice it. Therefore, the first thing to do if there is no call sound is to check whether the call volume is reduced to a minimum. To do this, press the top volume button, and then expand the menu that appears on the screen. If you're using one of the latest Samsung Galaxy smartphones, you'll see audio settings for all events: notifications, messages, media, and calls. Check if the volume in the last step is sufficient. If not, move the slider to the right.
Volume at minimum
- Vibration mode or “silent” mode is turned on
Another common case: you turned off the sound on your phone while you were at work/school, and then simply forgot about it. You can switch the ringer mode on your Samsung Galaxy phone directly in the notification shade. Swipe it down and tap the call mode switch. There are three of them: “sound”, “vibration” and “no sound”. To return the profile with the ringtone enabled, select the "sound" mode.
Vibration mode or “silent” mode is turned on
- Operating system failure
Many errors in modern smartphones can be caused by a simple software glitch. As a rule, all of them can be resolved by simply rebooting the device. Press the Lock key for a few seconds and then select Reboot.
- Blacklisted number
It doesn’t matter what smartphone you use, because on all Android devices the principle of blacklisting a number is almost identical. Perhaps you brought a contact into the emergency by accident and don’t even know about it. As a result, the person will not be able to reach you, and, naturally, there will be no sound of an incoming call.
You can check this as follows: open your contacts or call log, click on the desired number, go to the additional information section and see if it says there that this contact is blocked. The black list can also be called up from the contacts menu. If the number you need is there, simply remove it from the emergency or click “Unblock”.
Blacklisted number
- Speaker failure
If your phone's internal speaker fails, you most likely won't be able to fix it yourself. But you can check if this is really the problem. This is done very simply: turn on any song, launch a game or video that has sound. If the speaker is working, you will hear it. If not, then take the phone to a service center. But provided that you have already checked all the other reasons described above.
Speaker failure
Headphone mode enabled
Once the headset is connected, the system automatically redirects all notifications to the headphone speakers.
There are cases when a system glitch occurs and the device gets stuck in a borderline state. That is, the headset was pulled out, but the sound was not restored.
Here you need to do the following:
- Reconnect the headphones to the phone jack and immediately unplug it. After that, we try to change the volume, and for a complete test, run the audio file.
- If the previous point left everything unchanged, you need to connect heavy artillery and reboot the device.
With a 99% probability, the sound should be restored, and the smartphone will return to our reality. If not, then you need to look for the reason in other places.
Flash card may not affect sound
Also, one of the causes of sound problems may be a faulty flash card inserted into the phone. Remove the flash card and restart the phone, this often helps.
Next, be sure to check your phone for viruses by launching the Doctor.Web application, just download, install, here it is, go to the application and run a quick or full scan.
By the way, if you have lost the sound in your headphones, then you should clean the audio jack on your phone from dust and weight and check the plug to see if it is loose, when it should sit tightly in the jack.
Poor mobile phone firmware
If some time ago you independently flashed your cell phone, then in this case you may be guilty of a crooked installation or poor-quality software assembly.
For high-quality operation of your smartphone, you need to install only proven software.
If no manipulations were made with the firmware, then check the version of the operating system.
To do this, you need to make a sequential transition from the “About phone” section to the “System update” subsection.
For different models, the items may be called differently, but the end goal will be the same.
At this point you need to check whether there is a current version for your smartphone. If it is, I advise you to update to the latest one.
Cable failure
If you are using a flip phone or slider, then one of the likely reasons for the lack of sound may be a broken cable. When opening and closing the cover of the device, this element also moves each time, as a result of which, after prolonged use, the contacts may fray.
In this case, no sounds will be heard, and the gadget’s volume control will also stop functioning. In addition to constant mechanical stress, the performance of the cable can be impaired by moisture that gets on its contacts.
What to do if there is no sound on your Android phone due to a software glitch
It’s not uncommon for sound to disappear due to flaws in the phone’s software, and most often it’s impossible to find the root cause. Most often, resetting the settings by rebooting the phone helps resolve this issue.
However, there are cases that installing applications that bypass Google Play blocks the sound playback function.
Therefore, analyze what software has been installed on your phone recently, remove it and never make this mistake.
Checking settings on your phone
It is possible that incorrectly defined settings may have caused the crash. In this case, the sound in media and music could be completely turned off. To fix this, start restoring the settings:
- select the settings menu located on the desktop;
- go to the “Sound” tab, where select the “Volume” section;
- adjust the volume to the required level to better hear sounds.
Setup can be completed faster. The side of the phone contains up and down buttons to adjust the volume. Pressing up increases it, pressing down decreases it.
The wrong volume mode may be selected in the settings. To correct the factor, go to the “Volume” section in an identical way. The user will see a list of modes that can be used on this smartphone:
- presence of sound;
- vibration mode;
- complete disconnection from sound.
In the same section, you can adjust the volume, select the ringtone, and the presence or absence of vibration when you press the keys.
If the user has performed the steps listed above, but the problem is not corrected, the reason is a malfunction of the software. There are often cases when sound appears during calls, conversations, or playing music, but it is missing in a certain program. Then you may need to download audio codecs.
Changing the sound mode
Problems related to SD card
The SD card is the main storage of all data on the phone. When the mobile device is constantly running, it is constantly filled with various files, including the application cache.
If there is not enough space left on the card, then the phone malfunctions, such as freezing or disabling any functions. This may cause the audio to turn off.
Therefore, you can try to clear the card of debris or install an sd with a larger capacity.
There are also situations when the SD card fails due to the completed resource. If the condition is met that the breakdown occurred while the phone was working, the functionality may become looped, which leads to audio playback errors.
In this case, you need to restart the device. Purely theoretically, performance should be restored.
Volume low
This is another one of the most common reasons. In other words, the volume has not disappeared, but its volume is too low . Sometimes it may happen that the speaker of our mobile phone does not have enough power, but if it used to protect itself with power and suddenly stopped, it is clear that we will have problems.
Remove the cover
This is one of the most common reasons. In other words, the user releases a new cover and this prevents the sound from coming out correctly. This usually happens in the vast majority of cases with cases manufactured by third parties. Sometimes the sound exit holes are not large enough and cause low sound. Dropping the case and trying again is a good way to rule out other problems.
Check the volume
As we saw earlier, we need to make sure the volume is at maximum. If in this case the volume is still low, we will have to move on to the next solution.
Sound enhancement app
Google Play has a large number of applications designed to increase the volume of our mobile phone. One of the most popular is GOODEV , which allows us to improve the sound of our Huawei mobile phone. To do this we will have to download from Google Play. Once inside, we will have to change the volume controls to our liking until we reach the desired level.
You can actually try a booster app like Volume Booster Goodev, but you can greatly improve the sound of your Huawei mobile with a little audio knowledge. To do this, we can try to navigate through the settings of the mobile phone, looking for options that will help us in our mission.
Malicious application?
Very often, after downloading a game or application, problems of this type occur. This is due to the permissions granted. If the app is not for an honest purpose, it may interfere with the volume constantly. In this case, we will have to look at the recently installed applications to intercept the possible calling software. To enter this mode we will need to do the following:
- Press the power button on your phone for a while.
- Wait for the shutdown and restart the settings to appear
- Hold the Power button for a while until a pop-up window appears
- Click accept to restart your phone in safe mode
Problems with Wi-Fi and Bluetooth modules
This problem can be compared to the issue of sound cancellation when using headphones. Sometimes inexperienced users disconnect the headset from Bluetooth or Wi-Fi in hard mode.
This causes problems at work. The device continues to think that wireless headphones are connected to it and refuses to play standard audio recordings, and even the headphones do not have it.
There are two options for the development of events:
- Perform deactivation and subsequent activation of wireless networks. This approach will allow you to restart the search for devices.
- Reconnect the wireless device that was brutally disabled. If recognition does not occur, reboot the phone. And try again.
As soon as the headphones appear in the list of connected devices, launch the music file on your iPhone and hold it to your ear and listen for sound coming from there.
If everything is fine, then through the settings we disconnect the device from the connection and check the sound from the phone speaker. Everything should be restored.
Hardware problems
If there is sound in the speakers, but there is no sound in the headset, then either the reason is in it, or in the audio connector (hole for the plug). In the first situation, the headset is replaced. In another situation, you can blow out the connector or use a cotton swab dipped in alcohol to clean the contacts on the phone. Otherwise, you should go to the service center and replace this part.
Causes of speaker problems:
- Gadget clogged. The sound often does not completely disappear, but owners notice a significant decrease in the level of audibility. The element only needs to be cleaned, but carefully, otherwise there is a possibility of damaging the membrane.
- The speaker coil is burned out or shorted. Such damage is indicated by a slight cracking sound coming from the sound reproduction device. But you can hear the interlocutor. You need to contact a specialized workshop and have the part replaced.
- Broken coil. The sound disappears completely, the element will have to be changed.
You can check the audio jack after connecting the headphones. If there is no sound, you can do the following:
- With headphones connected, hold down the volume up button and remove the plug;
- insert and remove the plug several times;
- blow out the audio connector with compressed air;
- If water gets in, clean the push-button contacts by partially disassembling the device.
- There may be a clamping of the antennae in the audio jack, which tells the gadget to connect a headset, so it does not send a signal to the speakers. Then you should separate the antennae. Otherwise, give the phone to service.
Sometimes the volume control key stops functioning due to debris getting under the button. But the cause could also be a very serious problem - damage to the sound control board. Finding out for yourself whether there is such a malfunction is quite problematic, so it is more advisable to have the device diagnosed by a specialist and change the board.
Telephone amplification circuit combustion factors:
- water getting into the gadget;
- strong heating during program operation in overloaded mode;
- mechanical impact or manufacturing defect.
Radio module malfunction
The next reason why the phone does not receive incoming calls is a faulty radio module. Unfortunately, nothing can be done about this. Often, communication modules in devices fail. This can happen due to manufacturing defects, frequent falls of the device, moisture getting inside, etc. The problem can only be corrected in one way - by replacing the module with a new one.
