Problems when recording calls on a mobile phone: methods and solutions

Before you start repairing your smartphone, you definitely need to know how these recordings are made on Android and, just as important, know the path by which they are saved. Once you know this, if you are still unable to record conversations with your smartphone, the smartphone will certainly have to be reconfigured until the fault is found.

Contents [show]

  • Is it legal to record calls?
  • First of all, how are calls recorded on Android?
  • Why is my mobile phone not being recorded?
  • Fix the problem, whatever Use a third party call recorder
  • Delete all other recorders
  • Deactivate master
  • Don't use headphones
  • Clear phone app cache
  • Use another device

Is it legal to record calls?

As long as we are one of the interlocutors of the call, it would be legal to record the call because it is within what is considered a “vital interest” under the provisions of Article 7, Section 6 of the Law Enforcement Act.

Although this is legally accepted in Spain, Google didn't want to get in trouble and removed this option from the new layers of software. Of course, this does not prevent you from using other recording applications.

Cube ACR can’t hear the other person: what to do

We'll tell you why you can't hear your interlocutor in Cube ACR and how to fix it...

If you can’t hear your interlocutor in the application, you need to change the sound source in the Cube ACR settings. If it doesn’t help, turn on the hands-free mode - most likely the problem will be solved.

For Cube ACR to work correctly, you must grant the following permissions to the application when you first launch it:

  • Access to microphone, storage, phone, contacts;
  • Allowing windows to appear on top of other applications;
  • Permissions in the Accessibility section. If the Cube ACR cannot hear the interlocutor, this step will most likely fix the glitch.

All that remains is to do the following:

  1. Add the application to startup.
  2. Turn off the economy mode.
  3. Allowing gelocation.

After completing the above steps, the application is ready to work. Open Cube ACR and dial any number:

In the right corner of the display there is an application widget with three icons. The first is a conversation recording*. The second is automatic conversation recording. Third - allows you to move the widget

*The black and white icon means you can disable conversation recording.

To listen to a recording of a conversation, you need to open the list of calls and select the one you need. In the properties of each contact, you can activate or disable automatic recording. So we found the answer why Cube ACR cannot hear the interlocutor.

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