STOP error System_Service_Exception with code 0x0000003b in Windows 7 and 10, solutions to this problem

What to do if the problem occurs on Windows 7 or Windows Server 2008 R2

Most often, users on Windows 7 x64 and Windows Server 2008 R2 encounter this error code, and it is so common that Microsoft has conducted research on this problem. As a result, Microsoft came to the conclusion that the cause of the Blue Screen of Death (BSOD) is most often an error in initializing the buffer of the win32k.sys system driver when interacting with IEEE 1394 devices (a common device standard).

You can download the fix patch on the official website: https://support.microsoft.com/ru-ru/hotfix/kbhotfix?kbnum=980932&kbln=ru-RU.

If the solution above does not help, install the KB980932 update in the same way, to do this, follow the following link: .

Other troubleshooting methods

Finally, as a few additional solutions to correct this unpleasant situation, it can be recommended to update the platforms that are used by the system. It is advisable to install updates for DirectX and .NET Framework.

To restore system libraries, if they were damaged, and actions with the command line did not produce results, you can use a small program called DLL Suite, which will load missing or damaged DLL libraries (this will require an Internet connection). In some cases, Microsoft's Fix It utility helps, but you shouldn't count on it too much.

Run the System File Checker to Fix System Service Exception BSOD Error in Windows 10

Corrupt system files could be related to the System Service Exception error in Windows 10. You could run the System File Checker to fix the System Service Exception BSOD error in Windows 10. Follow these steps:

Step 1. Click the Start button, and then type command in the search box

Step 2. Right-click on and select Run as administrator

Step 3. In the Command Prompt window, type sfc /scannow and hit Enter to run the command

Step 4. System File Checker will start a complete system scan for corrupt or missing system files

Note: The system scan may take a while and you need to wait patiently.

Step 5. Close the Command Prompt window once it reaches 100%

Step 6. Reboot your computer and check whether the system service exception error appears again.

Updating Wireless Network Adapter Drivers

Sometimes error 0x0000003b can be fixed by updating wireless network adapter drivers. According to users, this blue screen often occurs on Windows 10 laptops when the device has established an Internet connection via a wireless network, but pages are not opening.

Open Device Manager with the command devmgmt.msc, launched from the Run window (Win + R).

Expand the Network Adapters tab, right-click on the Wireless device and select Update.

On the next screen, select to automatically search for updated drivers. If this method fails to update, select the second option. Using the “Browse” button, specify the path to the folder with drivers for the laptop, copied from a disk or downloaded from the device manufacturer’s website.

After the update, restart your computer and see if you get a blue screen with error code 0x0000003b.

Symptoms of SYSTEM_SERVICE_EXCEPTION Blue Screen Errors

  • “SYSTEM_SERVICE_EXCEPTION” appears and crashes the active program window.
  • “STOP Error 0x3B: SYSTEM_SERVICE_EXCEPTION” is displayed.
  • A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file:
  • Your PC frequently crashes with Error 0x3B when running the same program.
  • “The SYSTEM_SERVICE_EXCEPTION bug check has a value of 0x0000003B. This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.” is displayed.
  • Windows runs sluggishly and responds slowly to mouse or keyboard input.
  • Your computer periodically “freezes” for a few seconds at a time.

In most cases, you will experience SYSTEM_SERVICE_EXCEPTION blue screen errors after you've installed new hardware or software. These SYSTEM_SERVICE_EXCEPTION blue screens can appear during program installation, while a Microsoft Corporation-related software program (eg. Windows Operating System) is running, while a Windows driver is being loaded, or during Windows startup or shutdown. Keeping track of when and where your STOP error occurs is a critical piece of information in troubleshooting the problem.

System Service Exception Error Fixed and Eradicated

One of these fixes or a combination of them will resolve your SYSTEM_SERVICE_EXCEPTION error, leaving your system BSOD free.

If not, there is another short solution you can try: Work your way through your recently installed programs, uninstalling each one until the issue resolves. Some programs have an unwelcome habit of causing certain system process to crash.

Another handy bluescreen error code tool is Nirsoft's BlueScreenView. It helps you better understand the error codes so you can isolate issues much faster

Make BSODs Easier to Troubleshoot by Enabling This Small Feature in Windows 10

Make BSODs Easier to Troubleshoot by Enabling This Small Feature in Windows 10 Having trouble accessing Windows' blue screen dump files after a crash? Here's a tweak that might make them accessible again. Read More

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Explore more about: Blue Screen of Death, Computer Diagnostics, Computer Maintenance, Troubleshooting, Windows 10.

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Reasons for error 0x0000003b

The error code indicates problems with important system drivers IEEE 1394 and Win32k.sys. In simple terms, the problem is in the random access memory (RAM) drivers.

0x0000003b Windows 7 x64 solution to this problem

Although the error is common, its causes may vary. Let's look at the main ones:

  • many user accounts. If the computer is used by 5-10 people, each with their own account, the RAM, as well as other hardware (processor, hard drive), work at full capacity. Because RAM is limited by physical characteristics, it simply cannot cope with a large number of accounts;
  • RAM board failure.

Deleting user accounts

At the beginning of the article, we mentioned: the cause of failures can be a large number of user accounts on the PC. If the previous instructions did not give results, then you should reduce the number of accounts on your computer.

Instructions for deleting an account:

Step 1. Open “Control Panel” via “Start”.


Open “Control Panel” via “Start”

Step 2. Click on the line marked in the screenshot below.


Select “Add and remove user accounts”

Step 3. We see a list with all available accounts on the computer. Click on the account you want to delete.


Click on the account you want to delete

Step 4. Among the available functions we find “Delete account”.


Select “Delete account”

Step 5. Delete. Ready!

If you want to learn in more detail how to delete an account on Windows 10, and also consider removal methods, you can read an article about this on our portal.

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Solving blue screen error code 0x0000003b determining the cause

We diagnose the OS

The first step towards fixing error 0x0000003b is to analyze the system using the built-in System Configuration utility. With its help, we can specify the reason for the BSOD crash.

Step 1. Launch the utility. In the Start menu, type in “Run”. We find the program in the search results and launch it.


In the Start menu, write “Run”

Step 2. Enter msconfig into the command line text field. Click "OK".


In the command line text field, write msconfig and click “OK”

Note! You can launch “System Configuration” in an easier way: in the “Start” search, enter msconfig. The msconfig.exe program will be displayed - run it.


In the Start search, enter msconfig and launch the icon

Step 3. In the “General” tab, switch the “Normal startup” option to “Diagnostic startup”. You will not be able to work in familiar programs from this mode; it is intended solely to restore the operating state of the OS.


In the “General” tab, switch the “Normal startup” option to “Diagnostic startup”

Step 4. Save the result - click on “OK”.


Click "OK"

Now we restart the computer. If Windows boots without problems and the blue screen does not crash, then the problem is in the system components.

What to do in this case? You will have to roll back the system to the previous level. To do this, use the System Restore utility.

Note! We recommend creating a restore point regularly, once a month, so that in case of OS failures and crashes, you do not lose files and data during a rollback.

Restoring the Windows system (rolling back the OS to the previous level)

Step 1. In “Start” we drive in “System Restore”.


In “Start”, in the search write “System Restore”

Step 2. Open the application.

Step 3. Read the brief information and click “Next”.


Click “Next”

Step 4. The program displays a list of restore points. Which one to choose? Remember when error 0x0000003b started appearing. A specific date is best. Because you need to select the restore point that was created before the problem occurred.

Step 5. Decide on a restore point and roll back the computer to an earlier state.


After selecting the restore point, click “Next”

Checking RAM

If your computer has several RAM sticks installed, then do the following:

  1. Open the system unit.
  2. Pull out one RAM board.
  3. Start your computer.

    Changing RAM to something else

Try turning on the computer with different boards. This way you can install a faulty one, i.e. causing BSOD.

Full check of hardware and software drivers

Using the SiSoftware Sandra utility, you can completely check the status of your computer and find out why the error 0x0000003b appears.

System inactivity loads the processor Windows 10 and 7 - solution to the problem

Instructions:

  1. Install the utility to the root of the system disk.
  2. Next, you need to go to the “Global Settings” item, where you need to check all the checkboxes.
  3. In the “Report” item you need to select “Select settings and create a report”.
  4. After this, you need to select the components that need to be tested: “Local disks”, “RAM”, “Central processor”, “System kernel configuration files”.
  5. After that, click “Run” to begin the initialization process.

Note! At the end, the utility will create a detailed report and mark those operating system components that are damaged or not working properly.


SiSoftware Sandra

Update Drivers to Resolve System Service Exception in Windows 10

The System Service Exception error in Windows 10 can take place due to problematic drivers, like display driver, audio driver, etc. You need to fix your driver issues. To save time and energy, you could free download a dedicated driver update utility tool such as Driver Talent, which could find out all your faulty hardware drivers in seconds and then automatically download and install the most compatible drivers within only a few minutes.

See Also:

Click the button below to grab download Driver Talent directly.

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It is pretty easy to use Driver Talent to download and update your device drivers. Just follow the 3-step guide to fix the System Service Exception error in Windows 10.

Step 1. Scan Your PC

Start Driver Talent. Click the “Scan” button to scan your whole PC. All you outdated, corrupt, damaged or missing drivers will be listed in seconds.

Step 2.Download and Update Drivers

Click “Repair” to fix all the identified faulty drivers. Driver Talent will automatically download and install the best-matched drivers for Windows 10 behind the scene. You also have the option to click “Update” to keep all your drivers up to date. Don't update what ain't broken for stability reason.

Step 3. Reboot Your PC

Make a reboot of your computer to make your driver updates come into effect.

Note: Bear in mind that back up you drivers with Driver Talent before any driver update in case of driver crashes or further unexpected computer issues.

Apart from drivers download and update, Driver Talent comes packed with far more premium features, such as drivers restore, drivers uninstall, drivers pre-download for another PC, PC Repair (no sound, no video, no Wi-Fi etc.), hardware detection, VR support check and PC speed up, etc.

If you discover additional methods to fix the System Service Exception error in Windows 10, please write them down in the comments section below. Thanks a lot.

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BSOD Case 108 system service exception BSOD Windows 7

Summary:

Bug 853853 – – stop 0x0000003b – virtio-win – serial – Windows 7 Guest BSOD – SYSTEM_SERVICE_EXCEPTION
Details:
Screenshot of logon window.
(839.40 KB, image/png) 2012-09-04 13:25 EDT, Grant Williamson no flags Details. Windows Mini Dump BAD_POOL_CALLER (16.15 KB, application/zip) 2012-09-05 03:03 EDT, Grant Williamson no flags Details. (19.12 MB,… Suggestion:
OS does display BSODs and, I assure you, there is no person that never saw an error message. Bear in mind 2 major classes according to the generator of the issue: failures concerning software or hardware. The following steps are to take the sting out of extirpating a crash. Often, your only panacea should be setting up another module of hardware and casting away out of wack pieces. A certain amount of system disk addresses get damaged in either event, however, do not turn on, your info found in out of wack harddisc areas is relocated to non broken accessible addresses as soon as certain wreck is identified.... More information...

Missing out these system codes is likely to also exert a destructive effect on a Windows Windows's speed:

  • Message: ERROR_FT_WRITE_RECOVERYNumeric code: 705 (0x2C1)Meaning: {Redundant Write} To satisfy a write request, the NT fault-tolerant file system successfully wrote a redundant copy of the information. This was done because the file system encountered a failure on a member of the fault-tolerant volume, but was not able to reassign the failing area of ​​the device.
  • Message: ERROR_MINIVERSION_INACCESSIBLE_FROM_SPECIFIED_TRANSACTIONNumeric code: 6810 (0x1A9A)Meaning: A miniversion may only be opened in the context of the transaction that created it.
  • Message: ERROR_PROFILING_NOT_STOPPEDNumeric code: 551 (0x227)Meaning: Profiling not stopped.

They Solved “system service exception BSOD Windows 7”:

Name: Clifton Fixed on: 10.4.12 Error: BSOD System_Service_Exception – Blue Screen – Windows 7

Details: current setup: gigabyte ga-ma790gpt-ud3h amd x4 955 g.skill 4gb ddr3 WD caviar black 750 gb Windows 7 64 bit home premium So I finally get everything installed …

Name: Hilda Fixed on: 10.18.11 Error: BSOD system_service_exception – Drivers – Windows 7

Details: Windows 7 Miscellaneous https://social.technet … system_service_exception in … The system goes to a blue screen because there is some …

Name: Clifford Fixed on: 1.10.12 Error: W7 Bluescreen: system_service_exception – Microsoft Home Page…

Details: Just built the computer yesterday and its been working great ever since. Been gaming on it pretty much since then with no problems until a few minutes ago. Was...

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BSOD System_Service_Exception. I currently have Windows Vista Ultimate x64. I had stopped the PC from automatically restarting after getting a BSOD so I could read the error and it says “system_service_exception” with the 0x0000003b.

A few simple tips for the BSOD

Errors and messages often searched for together:

– The timeout value is invalid.

Update BIOS, Video Card Drivers, Sound Card Drivers, etc

At times, the external hardware such as Keyboard, mouse and USB devices can cause system service exception error. In This error can be fixed by either updating the drive of the concerned hardware to the latest one or by uninstalling the USB device.

If the System Service Exception error occurs when you are playing games or when you wake up the PC from the sleep, then it could be a video card driver issue. What you can do here is update your video card driver to the latest available one. Visit the website of your video card vendor and look if any new updates are available for your version of the graphic card.

In case installing the latest version of video card driver doesn't work or if you think you have the latest version installed then try to get the earlier version of the same drive and install it. At times, even the latest version of the drivers can create problems.

Also, check your WiFi and Bluetooth related drivers and see if they are up to date or the error occurred after you updated the drivers for any one of them.

If you don't want to do them one by one, download and install the intel driver update utility and run it to check if you need to upgrade any driver or not.

4.8MB

Checking RAM

Failure can also occur due to RAM errors. First, disconnect your computer from the network and remove the RAM sticks. Remove any dust from them and gently wipe the contacts with an eraser. Put them back, making sure the latches are secure. When using two strips, swap them; if one is used, install them in a different slot.

After your computer starts, open the Memory Checker using the mdsched.exe command from the Run window (Win + R).

In the window that opens, select the first option “Reboot and check.”

After this, the computer will reboot and memory testing will begin immediately. Wait for the scan results.

If errors are found, test all RAM sticks separately. After identifying and removing the problematic strip, check to see if the problem is resolved.

Some other Fixes for System Service Exception

You may see specific driver names along with this error. In that case, You may need to uninstall/disable some software and drivers. Here are details.

Fix System_Service_Exception (ks.sys):

You see a specific name ks.sys with the error name. If above methods fail to fix the problem, You can disable your webcam from device manager in order to fix it. To do it –

  • Press Windows Key + X and select Device Manager.
  • Now, Find the WebCam driver and right click on it. Then select Disable.

After disabling webcam, You may still face the problem. Especially, In windows 10, McAfee and any other, any virus may cause system_service_exception (ks.sys) problem. So, You may need to completely remove your antivirus temporarily to check if it helps. Every antivirus should have a tool to remove them completely from your PC. For Example: If you have just uninstalled McAfee from your PC, Run this tool to remove it completely. Then restart your PC and see the problem has gone away. If you have installed any virtual drive software, You also can temporarily uninstall it and see what happens.

Fix System Service Exception (ntfs.sys):

Your BitDefender antivirus and any VPN client, You can uninstall them to fix this error with the specific driver name ntfs.sys. Asus Laptop or PC users may have a software namedB Asus GameFirst Service. It may cause this error. So, You can uninstall it.

System Service Exception during Playing Video Game or HD Video:

It is very common that you may face it during play a video game. In that case, If you have installed MSI Live Update and Xsplit software, You can uninstall them. You also may need to update your video drivers.

Alternative Method to Fix System Service Exception:

Alternatively, At first, you can perform clean boot. It will help you to know if any-party service is causing the error system third service exception. If it doesn't help, You can restore your windows to an earlier state to fix system service exception.

If none of these methods work, You will have the option to reset windows. In many cases, It “fixes system service exception” error.

You also can search forВ solutions inВ. If you still face system service exception error, you can repair or re-install your windows.

other methods

If you have updated and patched Windows, checked your RAM and hard drive, scanned your system disk for viruses and have not found the cause of error 0x0000003b, remove the programs that preceded its appearance. A sure sign of this is the appearance of BSOD after launching such a program. Don’t forget to check for its presence in Autorun and remove it from there by entering the “msconfig” command in the Start search bar.

Did not help? Restore your system using a previously saved restore point. To do this, enter “System Restore” in Start, launch the wizard and select a checkpoint, focusing on the date it was created. This will return Windows to its pre-error operating state.

If the memory and hard drive are fully functional, the above options did not help, and the problem still does not go away - reinstall Windows completely.

How to Fix 0x0000003B System_Service_Exception BSoD on Windows 10

We've had some tips for how to fix 0x0000003B BSoD on Windows 10. Try the methods below to make your Windows 10 work properly again.

Method 1: Disable the Fast Startup and Hibernation Feature

You can access to this with a single command line. Do the following:

1. Use Windows shortcut keys Win + X to launch the Jump List and select Command Prompt (Admin). 2. Type powercfg -h off into the dialog box. 3. Hit the key Enter.

Now you've disabled the fast startup and the hibernation at once, and you can restart the computer to see if the 0x0000003B error still persists.

Note:

1. Turning off the fast startup may cause a slow PC booting, but it will also help you fix some blue screen issues or enter the BIOS easily. 2. If you want to turn on the features, type powercfg -h on into the box and press the Enter. You can also modify the settings in Power Options.

Method 2: Use System File Checker to Fix 0x0000003B Stop Error

If the system_service_exception error is caused by some corrupted system files, you can make Windows 10 check and repair the error automatically. This will also help to fix 0x0000003B blue screen error.

1. Open Command Prompt (Admin) with the same step in Method 1. 2. Type the command line sfc /scannow into the dialog box. 3. Press the key Enter to run the command.

Windows 10 will do a system scan. If you see Windows Resource Protection found corrupt files but was unable to fix some of them on the screen, you need to enter the safe mode and repeat step 1 and 2 to repair the corrupted system files.

After the files repair, restart the PC and enter Windows 10 normally to check if the problem has been resolved.

Method 3: Repair Related Drivers and Fix the System_Service_Exception Error

If the blue screen error shows you the .sys file name in the 0x0000003B system_service_exception error message, you need to uninstall related drivers to fix the BSoD issue. For example, you may have the netio.sys file notice, which means Networkk I/O Subsystem, and you can follow the file path C:\WINDOWS\system32\drivers\netio.sys to find the driver file and repair it. Others files like

dxgkrnl.sysvboxdrv.sysnfc_driver.sysatikmdag.sysaoddriver2.sys…

will often appear in the message. But if you don't understand the meaning of the file and mis-uninstall the driver, serious system problems will annoy you, such as UNEXPECTED KERNEL MODE TRAP error, DRIVER_IRQL_NOT_LESS_OR_EQUAL error, Windows 100% disk usage, etc.

To avoid more troubles during the driver repair, you can use Driver Talent to help fixing the 0x0000003B system_service_exception error. Click the button below to have one and follow the steps to resolve the problem instantly.

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Follow the steps below to repair driver issues:

1. Click on the Scan button to detect all the outdated, missing or incorrectly configured drivers.

Causes of the SYSTEM SERVICE EXCEPTION error

The most common cause of a blue screen with the SYSTEM_SERVICE_EXCEPTION error message is errors in the hardware drivers of your computer or laptop.

Moreover, even if the error occurs when starting a certain game (with SYSTEM_SERVICE_EXCEPTION error messages in the files dxgkrnl.sys, nvlddmkm.sys, atikmdag.sys) network programs (with netio.sys errors) or, which is a common case, when starting Skype (with a message about a problem in the ks.sys module) the problem, as a rule, is with incorrectly functioning drivers, and not with the program being launched itself.

It is quite possible that before this everything worked fine on your computer, you did not install new drivers, but you updated the device drivers yourself. However, there are other possible causes of the error, which will also be considered.

Solving RAM problems

Obviously, the nature of the failure is directly related to RAM. But incorrect handling of planks may not always be the root cause. Perhaps the problem lies precisely in the malfunction of the strips themselves.

  • Blue screen of death with error code 0x00000124 - what to do?

In this case, you can check the RAM with the Memtest86+ program or simply remove the strips and slots on the motherboard one by one until a non-working one is found.

Additional ways to fix SYSTEM SERVICE EXCEPTION error

The following describes additional steps that may help when a SYSTEM SERVICE EXCEPTION error appears, if the problematic driver could not be identified or updating it did not solve the problem:

  1. If the error began to appear after antivirus software, firewall, ad blocker or other programs to protect against threats (especially unlicensed ones), try removing them. Don't forget to restart your computer.
  2. Install the latest updates (right click on the “Start” button - “Settings” - “Update and Security” - “Windows Update” - “Check for updates” button).
  3. If until recently everything worked fine, then try to see if there are recovery points on your computer and use them (see Restore points).
  4. If you know approximately which driver caused the problem, you can try not updating (reinstalling it), but trying to roll it back (go to the device properties in Device Manager and use the “Roll Back” button on the “Driver” tab).
  5. Sometimes the error can be caused by errors in the disk (see How to check a hard drive for errors) or RAM (How to check the RAM of a computer or laptop). Also, if your computer has more than one memory stick installed, you can try working with each of them separately.
  6. Perform a system file integrity check.
  7. In addition to BlueScreenView, you can use the WhoCrashed utility (free for home use) to analyze memory dumps, which can sometimes provide useful information about the module that caused the problem (though in English). After starting the program, click the Analyze button, and then review the contents of the Report tab.
  8. Sometimes the cause of the problem may not be hardware drivers, but the hardware itself - poorly connected or faulty.

I hope one of the options helped fix the error in your case. If not, describe in the comments in detail how and after what the error appeared, what files appear in the memory dump - perhaps I can help.

And suddenly this:

How to fix error 0x0000003b in Windows 7

Today we will look at:

A blue screen is one of the most common problems of any personal computer user.

Its appearance indicates the presence of a specific error, each of which is indicated by a specific code.

Today we will talk about situations when a blue screen 0x0000003b appears on a PC and will tell you how to fix this problem without reinstalling Windows.

Common error options and basic fixes for them

In some cases, when a blue screen of death appears with a SYSTEM SERVICE EXCEPTION error, the error information immediately indicates the file with the .sys extension that caused the failure.

If this file is not specified, you will have to look at the information about the file that caused the BSoD in the memory dump. To do this, you can use the BlueScreenView program, which can be downloaded from the official website https://www.nirsoft.net/utils/blue_screen_view.html (download links are at the bottom of the page, there is also a Russian translation file, which you just need to copy to the folder with the program so that it starts in Russian).

Note: if an error occurs that prevents you from working in, try the following steps while entering safe mode (see How to enter safe mode).

After launching BlueScreenView, look at information about the latest errors (list at the top of the program window) and pay attention to the files in which failures led to a blue screen (at the bottom of the window). If the “Dump files” list is empty, then, most likely, you have disabled the creation of memory dumps when errors occur (see

How to enable the creation of memory dumps during failures).

Often, by looking at the file names, you can find out (by searching the file name on the Internet) what driver they are part of and take steps to remove and install a different version of that driver.

The author recommends reading:

Typical file types that cause SYSTEM_SERVICE_EXCEPTION failure:

  • netio.sys - as a rule, the problem is caused by faulty network card or Wi-Fi adapter drivers. At the same time, a blue screen may appear on certain sites or when there is a high load on the network device (for example, when using a torrent client). The first thing you should try when an error occurs is to install the original drivers for the network adapter you are using (from the laptop manufacturer’s website for your device model or from the motherboard manufacturer’s website specifically for your MP model, see How to find out your motherboard model).
  • dxgkrnl.sys, nvlddmkm.sys, atikmdag.sys - most likely a problem with the video card drivers. Try to completely remove your video card drivers using DDU (see How to remove video card drivers) and install the latest available drivers from AMD, NVIDIA, Intel websites (depending on the video card model).
  • ks.sys - can refer to different drivers, but the most common case is the SYSTEM SERVICE EXCEPTION kc.sys error when installing or launching Skype. In this situation, the cause is most often the webcam drivers, sometimes the sound card drivers. In the case of a webcam, it is possible that the reason is precisely in the proprietary driver from the laptop manufacturer, but with the standard one everything works fine (try going to the device manager, right-clicking on the webcam - update the driver - select "Search for drivers" on this computer" - "Select from the list of available drivers on your computer" and check if there are other compatible drivers in the list).

If in your case it is some other file, first of all try to find on the Internet what it is responsible for, perhaps this will allow you to guess which device drivers are causing the error.

Additional tips for fixing crash code 0x0000003b:

Some troubleshooting tips:

  • a failure may occur due to outdated graphics accelerator drivers, so you should constantly update the drivers on your personal computer;
  • if extraneous noise appears in the operation of the hard drive, and the system periodically crashes into BSOD with error 0x0000003b, the hardware component should be replaced;
  • You should also disable dual-channel RAM mode through the BIOS;
  • you need to change the registry settings. You need to open the registry editor and find the “HKEY_LOCAL_MACHINE” branch. Next, go to the “VirtualBox” directory and create a new parameter “VirtualBox.exe” with a value of 1. These steps will help get rid of the failure.

Error 0x0000003b is associated with the incorrect operation of the win32k.sys component, which is responsible for the compatibility of peripheral devices using the IEEE 1394 bus. In some cases, problems may occur due to incorrect operation of the RAM, hard drive, or motherboard. Also, some malicious utilities can damage system components, and as a result, a blue screen appears.

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