Can't log into Steam: why and what to do if you can't log into steam

Steam is a popular service among gamers that is used to sell digital copies of computer games. Today, most people who play on a personal computer use this software to run purchased video games. Sometimes users encounter situations where they are unable to connect to the Steam network. To solve this problem, you need to understand the reasons for its occurrence and the main ways to eliminate it.

Steam is a popular service for purchasing digital copies of video games.

Problems on your smartphone

We have identified separately the difficulties that cause you to be unable to log into Steam from your phone. We
advise you to pay close attention to the following parameters:

Update. Open the software store and make sure you are using the latest version of the gaming service. Install the update if necessary;
Operating system. The axis also needs to be updated - in the smartphone settings you can install the latest version, which will work stably;
Cache is full. Go to settings again and clear the cache, this often helps get rid of the problems.

We figured out why you can’t log into Steam – and what you can do about it! Any problem has a solution, we have offered a lot of options to choose from if the program does not work. One of them will definitely work, you can restore the functionality of the gaming platform!

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Problems on your part

If you can't log into Steam, this can often be due to what's happening on Valve's server. But not always. Sometimes you really should look for the problem on your end. It may not even be on your computer, but for example, when there are problems with the Internet connection. Steam is an online platform, so you won't be able to use it unless you're connected to the Internet. Thus, it is necessary to check all possible options, reach out to friends to see if Steam works for them, before you take any serious action on this matter.

Possible reasons why Steam doesn't work

I think almost every player has encountered this situation, and there can be quite a few reasons why Steam won’t load. Below I will write the main ones.

If Steam does not load and a connection error window appears:

This sometimes happens due to the fault of the service itself: there may be technical work on the Steam servers, or some kind of accident, overload, or DDoS attack. As a rule, such problems are resolved fairly quickly. In the meantime, watch a movie, go for a walk, throw out the trash, and finally get down to business.
Check your internet connection. Often this error appears when there is no network connection. Even if the network is working as a preventive measure, call your provider and ask them about the breaks.
Disable your firewall and antivirus. Perhaps Steam somehow ended up on the list of blocked resources.
Try opening the office. Steam website and look for a solution to the problem on the forum, as well as read the latest news https://support.steampowered.com/. If even their site does not load, then there is definitely a problem with the servers.
It happens that the process starts, but there is no Steam shell. Launch the task manager and see if the process is needed there. If yes, then try restarting the computer and starting the client again, perhaps it was a temporary glitch.

If the Steam client does not load at all:

The client files on your computer may be damaged. Download the installer from and reinstall Steam.
Problems with system configuration. Perhaps the Steam client has conflicts with your OS or some other software. If Steam used to work normally, but after installing an update/new program it suddenly stopped working, then this is probably the reason. Uninstall the program\roll back the system to the previous version.
Viruses. It may also happen that the client is damaged as a result of a virus infection of the computer. Conduct a full system scan with an antivirus and, after cleaning, reinstall the Steam client. Don't forget to change your passwords immediately after this.
It would also be a good idea to check the host file into which Trojans sometimes write redirects. It is located at Windows\System32\drivers\etc. Open host in a text editor and delete all its contents, then save empty.

It also happens that the Steam client itself works, but some games do not launch in it or the online mode does not turn on, for example Dota 2 or CS. This means that the game version is most likely currently being updated, just wait a little and try again.

Steam is the most widely used gaming platform in the world today. The main function of this utility is to activate various games presented in the store in a fairly wide range. But at the same time, sometimes a situation occurs when Steam does not start, and many do not know how to act in such a situation.

Many people talk about system requirements, but in fact they are so low that you can run Steam on any device.

Client update

So, what to do if you can’t log into Steam? First of all, you should think about the fact that the client of this platform is dynamic, that is, it is constantly developing, improving and finalizing. New functions are released for it, new features appear, and so on. And if you cannot connect at any particular moment, then there is a possibility that this is just a discrepancy between your version and the one that is currently uploaded to the server.

How many frames per second does the human brain perceive?

Give the client some time to update. But if this does not happen, and you still receive an error message, you need to gradually try to reconnect the client, then restart the computer and reinstall the Steam client. After this, updating it may take quite a long period of time, but then everything should work. However, what should you do if you can’t log into Steam even after all the manipulations described above?

Main problems with Steam and their solutions

Probably every Steam user has encountered client crashes at least once. Moreover, a variety of errors can occur, and there are so many causes of problems that it’s impossible to count. In this article, we decided to talk about the most popular errors and how to deal with them.

Download the latest version of Steam

Steam login error

It often happens that a user for some reason cannot log into his account. If you are sure that all the data has been entered correctly, then you need to check your Internet connection. It may also be that you have denied the client access to the Internet and the Windows firewall has blocked Steam. Another reason for the error may be damage to some files.

In the end, if you do not want to delve into the causes of the problem, then simply reinstall the client. You can read more about the login error in the article below:

Why can't I log into Steam?

Steam Client not found error

Also quite common is the error “Steam Client not found”. There may be several reasons for this problem. If you are running the Steam application without administrator rights, this may be causing the Steam Client not found problem.

The client tries to start, but this user does not have the necessary rights in Windows and the operating system prohibits the program from starting, as a result of which you receive the corresponding error.

To solve this problem, you need to run the program as an administrator.

Another cause of the error may be a damaged configuration file. It is located in the following path, which you can paste into Windows Explorer:

C:Program Files (x86)Steamuserdata779646config

Follow this path, then you will need to delete the file called “localconfig.vdf”. There may also be a temporary file with a similar name in this folder; you should delete that too.

This problem is discussed in more detail in the article below:

Steam Client not found: what to do?

Game won't launch on Steam

The most common cause of this error is corruption of some game files. In this case, you need to check the integrity of the cache through the client. You can do this by right-clicking on the game and in the properties, in the “Local files” item, click on the “Check cache integrity...” button.

The problem may be that you are missing the necessary software libraries that are required to run the game properly. Such libraries can be a C++ language extension or Direct X libraries. In this case, look at the game requirements to see what libraries it uses and install them manually.

Also, make sure your computer meets the minimum system requirements for the game.

What to do if games won't launch on Steam?

Problems connecting to the Steam client

Sometimes situations happen when Steam stops loading pages: store, games, news, and so on. There can be many reasons for such an error. First of all, check that the Windows firewall is not blocking the client’s access to the Internet. It is also worth checking the integrity of Steam files.

It may be that the cause of the error is not on your side, but that technical work is simply being carried out at the moment and there is no reason to worry.

You can also read more about the problem in this article:

Steam, connection error

Steam verification error. Time error

One of the common problems that users encounter when exchanging Steam items is a timing error. The time error occurs because Steam does not like the time zone set on your phone. There are several ways to solve this problem.

In order to solve the problem with time, you can set the time zone on your phone manually. To do this, go to your phone's settings and turn off automatic time zone setting.

On the contrary, you can try to enable automatic belt detection if it is disabled on your phone. This is also done through the time zone settings on your phone.

You will find more information on this issue in the article below:

Steam verification errorWe are glad that we were able to help you solve the problem. Describe what didn't work for you. Our specialists will try to answer as quickly as possible.

No internet

Steam is an online service, so if the user does not have Internet access, it is impossible to log in. To make sure that the Internet is available, check network connection status

The presence of a red cross or yellow exclamation mark is a signal that the problem is on the Internet. If these icons are present, try the following:

Reboot your router or PC.
your provider for help .
Disconnect and reconnect the cable.

Sometimes Steam servers undergo maintenance work , so if everything is fine with the Internet, you just have to wait. The second case of “side problems” is a heavy load on the servers . Major sales or the official release of the game fit this category. In such cases, many users try to log into Steam and the server cannot withstand the load. The solution to the problem with logging into Steam is to try logging in later.

Ways to fix errors 80048264 and 805a8011 on Windows Phone

Launch blocked by antivirus

Some antiviruses or firewalls may blacklist Steam, which prevents the user from logging into Steam. If we talk about antiviruses, the utility can perform unlocking in different ways. The only thing that antiviruses have in common is that if a program is blocked, it will be in the “blocked” or “prohibited” section. In standard software the situation is similar. To unblock Steam in the built-in Windows firewall you need:

Go to the “settings” section: the “start” menu, and then the “parameters” column.
In the search bar, enter the name “firewall” and select the item about the interaction of the firewall with applications.
In the window that opens, the user will see all the processes processed by the defender.
Find the lines where the name Steam appears.
Check if all menu items are checked. If they appear above the name Steam, it means that the firewall allows programs and components to run on the PC. If there are no checkboxes, you must check them yourself.

Steam files are corrupted

If system files are damaged, Steam cannot work normally and the user cannot log into their Steam account. Therefore, the user needs to remove problematic components . When you restart Steam, the utility will replace them automatically. To go to the folder, you can left-click on the Steam icon on the desktop and select “ File location ”. An alternative way is to find the folder along the path: C :\ Program Files ( x86 )\ Steam .

Next, use the search bar to find the following files: ClientRegistry.blob and Steam.dll. In most cases, they are the reason why Steam does not work. Remove them, and when the utility starts, the system will automatically replace them.

Offline mode

Set up automatic authorization. Do this early - before something breaks. After all, to do this you need to log into your account. And if Steam servers are unavailable, you will still be able to play.

Launch the client.
A form for entering your login and password will appear.
ABOUT.
Log in to your profile.

Now the system will not prompt for credentials. If your Internet is disconnected or Valve's servers are rebooted, the client will offer to log in offline. Steam does not need to check your login and password. They are already in the cache.

You will be able to launch previously installed games. But network services will be unavailable.

Do not enable automatic authorization on someone else's computer or on a public network. What if someone else gets access to your account?

If you find that the client does not log into Steam, check your Internet connection. See if the Steam servers are running. Look for the hung process in Task Manager. Reinstall the client last.

Incorrect login or password

To log into your account, use your profile login and password. If the user enters information incorrectly , the system blocks the entry. To solve this problem you need to recover your account password:

Go to the official password recovery page.
Enter to choose login, email or phone number.
Receive a secret code that will be sent to your phone number or email address.
Enter the code in the appropriate field.
Enter a new password .

An alternative way if you have problems logging into your Steam account is to perform a similar operation, only from the proprietary Steam client installed on your PC. To do this, when starting the program, select the “ recover account ” column.

Process hangs

Often, when processing the process of launching a program, unexpected failures occur, due to which Steam does not turn on. That is, the task remains “hanging” in the dispatcher, while the operating system unsuccessfully tries to process it. In this case, there is no point in clicking on the playground icon many times; you just need to turn off the active process.

To do this, use the Ctrl+Alt+Delete keys to launch the system manager and look for the active Steam task:

Right-click on the task and select “End Process”. If there are several identical active procedures in the manager, you can select “End process tree”.

What to look for when choosing a phone for a child

When choosing a phone for a child, first of all, you need to take into account its physiological characteristics, which affect the optimal dimensions and weight of the device. Also, it is necessary to determine whether the telephone is a means of communication or a developmental mechanism that occupies the student’s free time. Many factors will depend on this.

Price

There is no point in buying an expensive smartphone for a child who is in elementary school. At a minimum, children do not yet know how to take care of things and appreciate expensive gifts, so you need to be prepared for the fact that the phone will not last long.

Having an expensive gadget for a student in grades 1-4 puts him at risk. It can provoke strangers to steal your smartphone. Such a situation will definitely affect the psychological state of the student, and in the worst case, the child may suffer physically.

Size

Popular smartphone models, which increase in size every year, will not be a suitable model for a child. It will be difficult for his small hands to hold and use a large smartphone. Also, heavy large phones can cause various injuries.

Functionality

Most new smartphones from the very first days are equipped with various applications and functions that are not necessary, especially for a child. Before handing over the phone to its new owner, be sure to familiarize yourself with all applications and delete or block those that are not needed.

Autonomy

Despite the improvements, the main function of a smartphone remains maintaining communication while at a distance

Therefore, when choosing a phone for a student, pay attention to the battery power so that the smartphone is turned on at the right time

Hull strength

Pay special attention to the material from which the smartphone case is made. When buying a phone for a first-grader, choose durable, reliable material that will not be damaged after the first fall

Be prepared for the fact that it will fall out of the child’s hands, so choose a case made of durable material.

A plus for a smartphone that belongs to a child is moisture resistance. Nowadays, many smartphones are waterproof, while the body is made of reliable metal material, and the price remains affordable.

Program crash

Steam won't launch for you? What to do in this situation? Naturally, if the reasons do not lie at all in account hacking, the Internet and technical work, then perhaps you simply experienced some kind of system failure in the application you are launching. This is a common problem that can be fixed quite easily and simply. And now we will find out exactly how.

The first method that should be used is a simple restart of Steam. So, if Steam Mac OS does not start (or on any other operating system), then you just need to completely close the program and then try to turn it on again. Sometimes this option turns out to be very effective and efficient.

The second scenario is a complete reinstallation of the program. To do this, you will need to completely uninstall the Steam client using the control panel, and then install it again. The latest version can always be downloaded from the official website. As a rule, it does not lend itself to any technical work, which allows the user to constantly interact with this Internet resource. Now that you have done everything, try to launch Steam and log in to it. Happened? Then you can rejoice. Steam still won't launch? In this case, you will have to look for reasons elsewhere. After all, there are already a lot of them.

Option 1 - through the official website

Everything should be clear here without instructions, but just in case, we’ll describe the process step by step.

Step 1

Open the website https://store.steampowered.com/join/

Have you opened it? You are a winner in life, let's move on.

Step 2

Fill out all fields in the registration form. Note that:

The account name (login) must be unique. Just some “spiderman” won’t work, beautiful names have been taken for a long time, add numbers and other letters to the login to make it unique. Use the “Check Availability” button to the right of the input form.
The password must be complex. Use small and large letters, numbers and special characters so that bad guys can’t pick it up/hack it. Take this seriously, or don't cry later.
The email address must be working and existing. There you will receive transaction confirmation codes, computer activation codes for authorization, and of course gifts from Santa Claus, promotional offers and promotions from Steam.

Step 3

Once you have filled out the fields, scroll down. Read the Steam Subscriber License Agreement carefully (at least once in your life, do it!). If you agree with everything, check the box next to the words “I accept the terms and confirm...” and click the create account button.

Now check your email.

What, you're not 13 years old yet? Oh, I was so young once upon a time. Unfortunately, the rule on Steam is to wait until your 13th birthday and only then create an account.

Basic solutions

Most often, in a situation where Steam does not work, ending processes through the Task Manager helps:

Launch Task Manager and open the Processes tab.
In the window that opens, find all those in which the word “steam” appears in one form or another.
End all such processes.
After this, try running the program again.

Another reason why Steam does not start may be damage to program files:

Go to your local drive in Program files.
In it, open the Steam folder.
Find the blob and Steam.dll files.
Remove them and start the client.
If this does not help, you can delete ier0_s64.dll and tier0_s.dll.
If Steam continues to refuse to turn on, then try clearing the entire folder, leaving only steam.exe. When you try to launch, the client will begin downloading and installing updates and will restore deleted files to working condition.

If Steam won't launch even after doing this, it may be blocked by antivirus software. This often happens with Avast antivirus. To solve this, simply add the service to the security software exceptions. There should be no restrictions on the execution of the following files:

teaminstall.exe;
steam.exe;
hl.exe;
hl2.exe;
steamTmp.exe.

In addition, some user programs, working in the background, may conflict with Steam:

P2P clients;
download managers;
Windows theme editors;
VPN software;
programs that hide IP.

The names of programs that may prevent the client from starting are available on the technical support website. You must disable them completely before launching Steam.

It is also possible that Steam does not turn on due to changes in the hosts file. This often happens after downloading broken games from dubious sites. What to do in this case:

Open the Windows folder on drive C.
Go to System32, Drivers, and in it etc.
Find and run the hosts file.
It deletes everything below the line 127.0.0.1 localhost. If there is no such record, then you will have to download the text from the Internet that was in the original version of the file and copy it into the document instead of the new one.
After successful saving, we launch the game service again.

Sometimes when you try to launch Steam, you get the message “timeout expired”. In this case, the solution is as follows:

Launch Run from the Start menu.
Enter the msconfig command.
Go to the "Services" section.
Check the “Do not display Microsoft services” box.
Next, click “Disable All.”
Save changes and reboot.

Reinstallation required

If none of the above methods bring the desired result, you should reinstall Steam. This requires:

remove the current version of the program on your PC and clean the registry;
The registry is cleaned using third-party programs, for example, IObit Uninstaller, or manually using the command line (Win + R key combination and the regedit command);
download and install the Steam client via the official Valve website.

When completely uninstalling the client, games that were recorded on the computer are deleted. If you want to save games on your PC, you need:

Go to the Steam folder. Standard path: C:Program Files (x86)Steam.
Find the folder called "steamapps».
Save the folder to your PC or removable storage device.
When reinstalling the program, copy the contents of the folder.
Now you don't need to download games again.

If this method does not help in solving the problem, you need to contact technical support and explain the essence of the problem in detail. Don't forget to indicate that you have previously tried all known ways to fix the error.

What to do if there is no network connection on Steam

Support workers will provide the user with qualified assistance and help resolve the current situation. It may be necessary to reinstall the operating system, but this method is an exceptional step and should be used as a last resort.

Other methods

There are also a number of not very common causes and corresponding ways to solve the problem:

If the program does not load when you click on a shortcut on the desktop, then its parameters may have disappeared:
Click File Location.
Try running directly from the Steam folder.
If everything works, delete the shortcut and create a new one.
Registry problems
Download and install any registry application, such as CCleaner. You can also use standard regedit, but this is recommended for advanced users. Since manipulating the registry can lead to the computer losing its functionality.
. Very unlikely, but sometimes it happens:
- Open the program and go to the “Registry Cleaner” section.
- Run a bug search. When the program finds them, click “Fix All”.
The cache is clogged. A characteristic feature of this error is that Steam itself will launch, but not a single game in it:
Go to "Downloads".
Click the Clear Cache button.
Click OK and when finished you will have to sign in again.
If none of the methods help, all that remains is to reinstall the application, having previously completely removed it. To save the games, or rather, to avoid having to download them again, copy the game folder to another drive. It is called steamapps and is located in the same Steam inside Program Files.
Also, at any stage, you can contact the support service, who will be able to give individual advice based on your situation. You will need:
Save the error report generated by the operating system.
List of installed programs that could affect the operation of Steam. That is, these are those that are highlighted on the official website as conflicting.

Liyuan Library, China

Not only city libraries can amaze the imagination - in the village of Huairou an amazing “book temple” was built, similar to an ancient wooden fortress. Designed by Tsinghua University architecture professor Li Xiaodong, the library structure consists of glass and 45 thousand wooden rods. There are no tables or chairs inside the library - they are replaced by multi-level terraces with inserted bookshelves. There are mats on the terrace shelves where you can sit and read a book right on the spot. The library building is not electrified, so the lighting is exclusively natural - through the transparent roof covered with wooden twigs. Due to the lack of electricity, the library is only open until 16.30 pm.

Possible reasons why Steam doesn't work

I think almost every player has encountered this situation, and there can be quite a few reasons why Steam won’t load. Below I will write the main ones.

If Steam does not load and a connection error window appears:

This sometimes happens due to the fault of the service itself: there may be technical work on the Steam servers, or some kind of accident, overload, or DDoS attack. As a rule, such problems are resolved fairly quickly. In the meantime, watch a movie, go for a walk, throw out the trash, and finally get down to business.
Check your internet connection. Often this error appears when there is no network connection. Even if the network is working as a preventive measure, call your provider and ask them about the breaks.
Disable your firewall and antivirus. Perhaps Steam somehow ended up on the list of blocked resources.
Try opening the office. Steam website and look for a solution to the problem on the forum, as well as read the latest news https://support.steampowered.com/. If even their site does not load, then there is definitely a problem with the servers.
It happens that the process starts, but there is no Steam shell. Launch the task manager and see if the process is needed there. If yes, then try restarting the computer and starting the client again, perhaps it was a temporary glitch.

If the Steam client does not load at all:

The client files on your computer may be damaged. Download the installer from and reinstall Steam.
Problems with system configuration. Perhaps the Steam client has conflicts with your OS or some other software. If Steam used to work normally, but after installing an update/new program it suddenly stopped working, then this is probably the reason. Uninstall the program\roll back the system to the previous version.
Viruses. It may also happen that the client is damaged as a result of a virus infection of the computer. Conduct a full system scan with an antivirus and, after cleaning, reinstall the Steam client. Don't forget to change your passwords immediately after this.
It would also be a good idea to check the host file into which Trojans sometimes write redirects. It is located at Windows\System32\drivers\etc. Open host in a text editor and delete all its contents, then save empty.

The digital distribution service Steam is the undisputed leader in the distribution market for computer programs and video games. This gaming platform is incredibly popular and is used by users from all over the world to legally purchase licensed copies of video games, as well as various software and programs.

Steam is extremely lightweight and easy to use, however, like any program, the service can also malfunction, especially considering the fact that everyone uses completely different versions of the OS, antiviruses, program settings and other things. It is simply impossible to keep track of all these parameters and it is not surprising that people may have such a problem when the Steam service simply stopped starting for one reason or another.

However, there is no reason to worry. In this article we will look at almost all existing methods of solving the problem, and surely one of the methods presented below will definitely help you! Remember that every problem has a solution and nothing is impossible.

To begin with, it is worth paying attention to the fact that Steam, like any other program, has minimum system requirements for a PC and on extremely weak computers Steam may simply not work or work somewhat incorrectly. The service requirements are as follows:

The OS is later than Windows XP
(since Microsoft has officially stopped supporting this version of the operating system, no one can guarantee you stable operation of the service on it).
At least 512 megabytes
of RAM (random access memory).
A process with a power of
at least 1 gigahertz.

So, having decided on the system requirements and making sure that your personal computer fully complies with them, we move on to finding the problem that is preventing the Steam software from launching.

Client update

What to do if Steam doesn't see the game. The game does not start on Steam: causes and solution to the problem

If a game does not launch on Steam, do not rush to return it. After all, this does not mean that it does not work or does not meet the system requirements. Most likely the problem is in the cache or compatibility settings. But other factors may also influence.

Almost the most common reason. If the application's files are damaged or deleted, the application will not function. And this is not always the user's fault. For example, if a virus has erased important components of the program. Or they did not “load” during installation.

To download individual game files, you do not need to reinstall it. Everything is much simpler.

"Executable file not found"

If the game does not start and the message “Executable file not found” appears, most likely the antivirus has malfunctioned. He mistook the application for malware.

After checking the cache, the error will repeat because the defender will delete the component again. So add it to the exceptions. Each antivirus has its own settings.

The help or manual usually says how to do this. There is a universal way:

Right-click the icon.
Hover your cursor over the name of the “defender.”
There should be something like "Add to Exceptions" or "File Options".

To enter the program directory:

In the Steam library, right-click on the utility.
"Properties - Local Files".
“View” or “Open folder” button.

Compatibility

Another common problem is that the application is not designed for your version of the operating system. But you can configure it to work in compatibility mode.

Right-click on the executable file. The game starts from there. It is located in the main directory of the utility and has the extension .EXE. The name is the same as the name (short/full) or abbreviation of the program.
“Properties” item.
Compatibility tab.
Check the "Run in compatibility mode for" box.
If you don't know which system to install, try several options.

Libraries

The utility requires additional components and libraries to work. For example, DirectX or Framework. They are downloaded along with the programs on Steam and installed automatically. But sometimes they need to be installed manually.

Open the game folder.
Go to the "_CommonRedist" subdirectory.
There will be directories with the necessary components. Install them.

The process is stuck

The application has frozen. You closed it, but the system “thinks” that it is still running. You can restart your computer. But there is an easier way:

Steam cache

Clear your Steam cache. It may conflict with the utility. In addition, “garbage” accumulates in it.

Log out of your account. To do this, click on your login (it’s on the top right) and select “Change user”.
Now close Steam.
Go to the client folder. If you don't remember where you installed it, right-click on it. In the properties in the “Object” field there will be a path.
There are directories “appcache” and “cached”. The latter is located in the SteamSteam subdirectory.
Delete both folders. But before that, save copies of them. Just in case.
Restart your computer.

The client will download the missing components upon startup. But there will no longer be “extra” files in the cache.

Steam itself crashes

If Steam crashes along with the game, try the following:

If the bug appeared after a Steam update, it may not be debugged. Please wait until Valve resolves the issue. Or contact support: describe the error in detail, tell us when it appeared and what you did.

Incorrect network settings

They do not appear when the browser or Skype is running, but when running the Steam client, which works according to its own rules, incorrect parameters can block its access to the Internet.

Solution to the problem. Open the settings of the network adapter you are using (see previous paragraph). Uncheck the "QoS Packet Scheduler" checkbox. Next, in the properties of the TCP/IPv4 protocol, in the “Preferred DNS server” line, enter the address “8.8.8.8”.

Settings of the network adapter used

Properties of the TCP/IPv4 protocol

Account recovery

To resolve any issue related to account recovery, you need to do the following:

On the main page, click on “Support”.
Next, select a problem from the list provided.
After that, follow the instructions.

Access to conversations with Steam support

In order to be able to communicate with the support of this service, you need to create an additional account through which communication with the support service will occur. This is necessary for confidentiality purposes.

To add a support account, do the following:

Click on the "Support" button.
Select "Sign in to Steam Support."
Next, you need to click on the “Create account” button.
Fill out the registration form and, when ready, click “Create an account.”

Note! It is worth remembering that a support account is not a regular account on the Steam service.

Problems on your smartphone

Problems on your part

Possible reasons why Steam doesn't work

Client update

Main problems with Steam and their solutions

Steam login error

Steam Client not found error

Game won't launch on Steam

Problems connecting to the Steam client

Steam verification error. Time error

No internet

Launch blocked by antivirus

Steam files are corrupted

Offline mode

Incorrect login or password

Process hangs

What to look for when choosing a phone for a child

Price

Size

Functionality

Autonomy

Hull strength

Program crash

Option 1 - through the official website

Step 1

Step 2

Step 3

Basic solutions

Reinstallation required

Other methods

Liyuan Library, China

Possible reasons why Steam doesn't work

Client update

What to do if Steam doesn't see the game. The game does not start on Steam: causes and solution to the problem

"Executable file not found"

Compatibility

Libraries

The process is stuck

Steam cache

Steam itself crashes

Other problems

Incorrect network settings

Account recovery