“Camera” Android users have a question - what is causing this problem? Is the problem with the camera or is it a system glitch? Maybe this error only happened with the application? To sort this out, let's look at troubleshooting methods that will allow you to find out why it occurred and directly remove it.
The camera error can be solved both by software and hardware
Often, most problems with the operation of programs on devices are solved by simply rebooting the system, so do it and try taking a photo again. Did not work out? Then you should move on to other ways to troubleshoot the problem.
Wipe the lens and make sure that it is not damaged externally, there is no dirt or cracks. If this does not help, we will fix the problem differently, but you will now be sure that the camera is safe and sound.
Cleaning the application
To correct incorrect operation, you often need to clear the data and cache, which is done using the following steps:
- Go to Android system settings.
- Find the Camera program and in the menu that appears, first stop it.
- Then click on the “Clear cache” button. After the process is completed, select the “Erase data” function in the same menu.
- Launch the camera again.
Safe mode check
You can find out if the camera is working by changing the mode on the device. To do this, do the following:
- Enable Safe Mode.
- Try to start the camera - if it works, then the reason lies in one of the other installed programs, which does not allow it to function correctly.
- One by one, turn off other components that are simultaneously turned on on your tablet or smartphone.
- When you find the program that is interfering with your camera, remove it.
Antivirus scanning
Malicious programs try to get onto Android at the first opportunity. And in most cases, if they succeed, problems immediately occur with the launch of individual applications. Download an antivirus, and if you don’t have it, check the entire system for malware and clean your equipment. After the verification process is completed, launch the camera again, check if all functions are available for use.
Problem with connectors
If you notice interference on a video surveillance camera, you first need to check the connectors: power and interface for data transfer. Sometimes the contact is simply broken, and then it is enough to re-plug the cable into the connector for the image to improve.
If moving the cable in the connector causes ripples in the picture, noise, or the image disappears and appears again, you will have to solve the connection problem.
It may be enough to clean the connector or replace the connector. Sometimes the connector itself needs to be replaced.
Factory reset
Failures in the system lead to incorrect operation of the equipment. Sometimes to restore you need to reset to factory settings. This is done as follows:
- Go to System Settings.
- Open the Backup & Reset menu.
- In the window that appears, select the “Reset settings” function - you will see a warning that all data will be deleted, after which the system will perform in accordance with the factory settings.
There is another way to set the initial settings of the device: enter the combination *2767*3855# in the number entry window, after entering the system will return to the factory settings without additional requests.
If the photo and video app still doesn't work, or Android displays a message that an error has occurred, you can simply install an alternative camera program - this is quite easy, since the Google Play Market has a large selection of different applications. You can install any of them, focusing on your own preferences.
If you downloaded and installed another utility, but it still did not start working, this means that the camera is still faulty. In such a situation, the best solution would be to take your device to a service center so that they can find out what the cause of the malfunction is. Most likely, you either need to reflash the equipment or repair the part itself.
Whatever the case may be, use all the above tips to fix the camera error problem on Android to find out what is the reason and get it working again.
When choosing a new smartphone, each of us has a large list of requirements. For example, for many it is important that the phone has a good camera. Moreover, this applies to both front and rear photography. After all, thanks to modern smartphones, many have already forgotten what an ordinary camera is. This is why breakdowns become a serious nuisance. Let's talk today about why the camera on the phone does not work and whether it is possible to do something about it.
Android OS has a lot of positive aspects, a huge list of convenient settings and the ability to work with internal files. This allows users to customize their phone as much as possible. But often these same points become the causes of system malfunctions. And if, for example, the phone’s camera stops working, most users are lost and don’t know what to do.
Among the most common causes of the problem are the following:
- Difficulties with updating.
- Installing programs that caused problems.
- Using unlicensed firmware.
- Removing system files.
- The appearance of viruses in the gadget.
- Other problems.
If you have a poor-quality image on the screen during shooting, and you want to fix it, then just try to thoroughly wipe the lens. Perhaps it got a little dirty, which caused the problem. Modern lenses are very sensitive to touch and easily become fingerprinted.
If the standard or front camera stops working, there may be errors in the operation of some system parameters. The phone may be fine, it just needs to be rebooted. There is a high probability that this will help fix the problem.
Almost 90% of all problems can be solved using this method.
Mechanical damage to the module
It is much worse if the front camera has undergone strong mechanical impact, for example, after the phone has been dropped. In fact, it only takes one unfortunate drop of the phone to make shooting with this device impossible. It is also possible that the camera itself burned out or the cable inside the device frayed.
In any case, even if the device is still under warranty, you will still have to carry out repairs at your own expense. Mechanical damage is not covered by the warranty.
Reset to factory settings
The reason could be software. If there is no mechanical damage and the problem is not hardware, then there is another solution. For example, resetting to factory settings. This will remove installed applications, perhaps the problem was with them or another system error. In any case, such a decision should help at least determine the extent of the damage.
Before doing this, you need to save data for recovery, including those in applications. This is necessary so that you do not have to start working on them again. Therefore, they need to be saved to cloud storage or other media; for this you will need to use a computer.
After resetting, the settings return to factory settings, as if the device had just arrived from the store. Therefore, we can consider this to be one of the extreme methods. We use it in cases where the others have not led to any results.
Diagnostics
You can use various applications to diagnose the status of your phone.
One of them is the Phone Doctor Plus .
Using it, you can check not only the camera, but also the condition of other important elements of the smartphone.
After launching the application, general information about the device will be displayed. For them to be relevant at the moment, you need to go to the second tab, where more than twenty tests are located, including the camera we need, GPS and much more.
Each test is run separately, some asking the user to perform a specific action, such as shaking the phone or inserting headphones.
Upon successful completion, a green icon with a checkmark appears - this means that the tested function works correctly. With these simple steps you can assess the actual condition of the camera.
As practice shows, there are no hopeless situations. If the camera on your phone does not work, this is not a reason for frustration. You can solve the problem by pressing a few buttons.
It’s enough to use the tips from our article, spend a few minutes of your personal time and continue to enjoy beautiful pictures.
Virus check
Unfortunately, not only Windows on PCs are susceptible to hacker attacks. There are no fewer Trojans and other harmful programs for Android. It is worth clarifying that it is usually the user himself who is to blame for the infection of his device. Usually the reason is due to the installation of applications from third-party sources.
Viruses can also affect the operation of the built-in camera. To fix the problem, you need to download an antivirus program from the Play Market and run a scan. There are several other options. For example, you can additionally connect the device to a computer and scan it with a standard antivirus. Perhaps this will help fix the problem.
Installing special utilities
The problem may have arisen after you replaced the stock utility with another camera application. This application may interfere with the normal operation of the standard program. You just need to remove it and reboot your device.
If you haven't installed anything, you can try downloading another photo application and see how it works. If everything is fine, then the problem can be fixed by simply clearing the cache. To do this you need:
- Go to menu.
- In "Applications".
- "All applications."
- "Camera".
- Find and click on “Clear cache” at the bottom.
The Instant Photography Trick
If we want to stop slow photos on our mobile phone, apart from the solutions to the problems we have seen, we can use a trick present in several Android phones. This gives us the opportunity to access the camera without even unlocking the mobile phone, which saves us intermediate steps until we reach the camera . Then the response time for taking photos may be longer, but we will save valuable time.
In Camera Settings of our Samsung or Huawei mobile we will find the option to quickly activate the camera. But inside OnePlus, Xiaomi and Android Stock system settings, we can also use the search engine to find an option that will quickly open the camera. Then we will only have to press the volume down or unlock button twice and the camera will be at your disposal.
Video
The camera is a very important element of a modern mobile device. It is needed both for entertainment and for preserving memorable moments, and for many it helps to simplify and speed up work processes on a daily basis. This is why so much attention is paid to the quality of the camera in smartphones, both budget and flagship models.
It is not surprising that in cases where the camera does not work, the owner of the phone begins to feel discomfort. We want to describe several ways to independently diagnose a camera failure in a smartphone and repair it.
- Camera conflict with updated firmware. Even though the new firmware is designed to improve the performance of the phone, sometimes updating the software can lead to some malfunctions. If your camera does not work on Android, you should “reset” the system to default settings. Perhaps the firmware conflicts not with the camera itself, but with some of the user settings. If these steps do not help, the most obvious thing would be to “roll back” the system to an old working version. If you don’t know how to do this yourself, contact our service center.
- Virus infection. Another popular reason for camera malfunction may be the presence of viruses on the phone. Installing antivirus programs on mobile devices has not yet gained universal popularity. Basically, people have learned to protect only their computers and laptops. Therefore, if you do not have any antivirus installed on your smartphone, do it immediately. If cleaning your phone yourself does not lead to the desired result, you will have to contact a service center, where qualified employees, using special skills and software, will be able to cure your phone of any virus.
- Mechanical damage to the smartphone. If bumped or dropped, the camera or one of its parts may break, or the connector contacts may come off. Therefore, after bumps and falls, you will most likely have to take your smartphone straight to the service center.
- Camera conflict with Skype application. The reason for the camera not working in Skype is most often associated with incorrect settings, so in this case you should worry least. Check your camera settings in the Skype app and the settings of the camera itself. Surely, after this everything will work as expected.
- Also, quite often the cause of camera failure can be the ingress of liquid or condensate. In this case, it is impossible to do without anti-corrosion cleaning during service conditions. The primitive “dry” will not help here.
The cameras of modern smartphones are complex optical devices, and if you are afraid to take responsibility and get inside the phone, and even more so if the phone is under warranty from the manufacturer, it is better to contact a service center.
There are several possible causes of failure.
- One of the most common problems is viruses (read), from which the rapidly developing level of the system often suffers. Visiting unfamiliar resources on the Internet and being absent increases the risk of infection of the gadget.
- Updated firmware. One of the common options why the camera does not work on Android
(read). The procedure may lead to failures in important application settings, which means the camera stops working correctly. A good solution to the problem is to perform a system rollback after updating the platform; reset Android to factory settings. - Mechanical damage. For example, falling the device can disrupt the operation of the module responsible for the camera.
- Dust and dirt on the sensor, contamination of the cache module.
Front camera does not work on Android
The work of this application is also very important for a modern person. The range of use of such a camera is very extensive. Sometimes the utility launch fails. The following symptoms may occur if the camera does not work on Android:
- The gadget freezes when the front camera is launched;
- the app only shows a black display;
- throws an error when turning on the camera.
Interference from other equipment
If there is a video surveillance picture, but there are waves along it, then most likely you are faced with interference from other equipment. Interference can arise from nearby power lines, trolleybus or tram lines, and transformers. If there is a very long cable going to the camera, you may also get similar problems. There are also noises during thunderstorms.
The solution depends on the identified problem. You just need to wait out the thunderstorm, and the picture from the camera will improve itself. If interference is caused by nearby equipment, you will have to move the camera at least 20–30 cm or use a shielded cable for connection. By the way, optical fiber is less susceptible to interference than twisted pair and coaxial cable, which is worth taking into account at the stage of creating a video surveillance system.
What to do when the camera on your Android smartphone does not work
You can try to fix this kind of problem yourself. First of all, you need to reboot the device, then check the camera’s operation. Next, you should check the battery charge, since on some devices a resource threshold of less than 30% may contribute to the appearance of this type of error. The next step is to create a backup copy of the information and clear the cache memory. Such manipulations help when a black screen is displayed when the camera starts or when it freezes. If the performed manipulations do not lead to anything, it is better to contact specialists at the service center.
Modern phones have long ceased to be ordinary dialers. One of the important functions of a mobile phone is the built-in camera. The quality of shooting is constantly improving and has already reached such characteristics that the smartphone has turned into a full-fledged camera. But there are times when problems arise with the camera on your phone (or tablet). Why this happens, the main symptoms of the malfunction and how to repair the phone camera will be discussed later in the article.
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Basic camera malfunctions
Important! Without diagnostics
Problems with the camera arise for various reasons. It’s hard to say what to do and how much repairs will cost without diagnostics. For example, water got into the phone and the camera stopped working. In this case, both the camera module itself and the control circuits may fail. It may be possible to restore the damaged elements, but you may have to replace the camera. The second case is that the phone has fallen heavily and the camera does not turn on. In this case, the camera cable may come off and you just need to re-latch it; the camera matrix may be damaged and will have to be replaced; there may be problems with the power controller, etc. I think the point is clear - preliminary diagnosis is needed.
Camera error
When I try to turn on the camera, the message “Failed to connect to the camera” appears. Try rebooting your device." The cause of this error may be water getting inside the phone, a malfunction of the camera module, or even the appearance of . Need diagnostics.
The camera does not turn on or the phone freezes
When you try to turn on the camera, the phone does not go into photo or video mode, hangs on the camera curtain, or the application simply does not load and crashes. All other functions work. It may also happen that if you try to turn on the camera, the phone freezes, does not respond to anything, and only rebooting or removing the battery helps. This can happen due to a malfunction of the camera module, for example, after the phone has been dropped, water has gotten inside, or even a manufacturing defect. In this case, the problems may be both in the hardware and in the .
Camera won't focus
When pointing the phone at an object, the camera cannot focus on the latter. Neither manual nor auto focusing helps. Photos turn out blurry even in daylight. An effect can be observed when the camera takes pictures normally near (or vice versa at a distance), but when changing the focal length it blurs. This camera problem may be caused by lens shift or improper alignment. Sometimes this can be fixed manually, but more often you have to change the camera module.
Phone doesn't save photos
The camera turns on and takes pictures, but the pictures are not saved either to the phone's memory or to the flash card. This usually happens when the phone’s firmware fails, possibly after infection with a virus. The smartphone’s memory may also be full and there is simply nowhere to save the pictures. We need to figure it out, but most likely the problem will be solved by flashing it.
The camera stopped working after being exposed to water
If water gets into the phone, there is a risk that the liquid will oxidize radioelements until they are completely beyond repair. First of all, the control circuits with full supply voltage are turned off, and this is precisely the power supply for the camera flash, screen backlight and others. Repairing a recessed telephone is a completely separate topic; we advise you to take measures according to the article "".
How to take a photo on your phone: simple tips before you start shooting
But first, you should understand that the quality of photographs depends not only on the settings. No matter how trivial it may sound, before pressing the shutter button you need to do a little preparation:
- Wipe the lens lens
- this element is prone to fogging and becoming covered with all sorts of dirt. It’s not for nothing that professional photographers constantly carry a clean cloth with them to wipe their optics. - Try to find the right angle
- don't shoot into the sun, as the tiny smartphone sensor won't have enough dynamic range. And try to ensure that the viewer's gaze follows from the upper right to the lower left corner of the final photo (unless you are shooting a portrait). - Turn on the self-timer or voice control
- this rule should be followed in low light. The fact is that touching the shutter button will slightly shake the smartphone, and with a long exposure this will lead to blurring of the image. - Try to shoot with the rear (main) camera
- in most cases it has a larger matrix, higher resolution, and better sensitivity. A monopod with a mirror allows you to take selfies with the rear camera. - Forget about digital zoom
- get those thoughts out of your head! If you need to zoom in on the picture, just walk up to the object. Some modern smartphones have optical zoom (dual cameras have lenses with different focal lengths) - you can use it.
