In today's article you will find step-by-step instructions on what to do if you forgot your iCloud password on your iPhone - 5 ways to recover your password: using email, security question, two-step verification, two-factor authentication and support service. But first things first.
Surely each of you has forgotten your password at least once in your life. Today, with all the abundance of social networks, services and various website formats, you have to keep a lot of data in your head. Therefore, it is not surprising that some of it is sometimes “lost”
Fortunately for us, the developers of the iCloud cloud service prudently took care of this possibility and introduced as many as five ways to restore access to your storage. In this article we will talk about what to do if you forgot your iPhone password.
What to do if you forgot your iPhone password, all options
As already mentioned, there are five ways to find out your iCloud password if you have forgotten it. You can:
- use your email to reset your password;
- go through the reset procedure for security questions;
- use two-step verification (only for older devices);
- use two-factor authentication (new devices only);
- contact support.
The last option is needed in case you cannot solve the problem on your own. Next, we will consider all the methods listed above separately.
How to set up mail on iPhone for Gmail, Yandex, Rambler and Mail.ru
How to set up mail on iPhone for Gmail, Yandex, Rambler and Mail.ru
Despite the fact that setting up an email client on iOS is quite simple, the setup process is slightly different for each email service (Mail.ru, Yandex, Rambler, Google). Below we will show the detailed process of setting up each account.
Gmail
Integration with the Google email service is the easiest to set up. First you need to go to Settings and go to the “Mail, Addresses, Calendars” tab. Here select “Add account” and click on Google.
Now all you have to do is enter your name, email, password and description. The name and description are optional parameters, but, of course, you can’t do without specifying your email address and password.
On the next screen you need to choose which services to sync. If you only need mail, you can turn off calendars, contacts and notes.
Yandex
With Yandex, things are a little more complicated. To add a new mailbox, you also need to go to Settings - “Mail, addresses, calendars” - “Add account”. Now you need to select “Other” and then “New Account”. Since Russian email services are not included in iOS by default, you will have to add them manually.
The second stage is no different from the same in Gmail. You need to enter your name, email address, password and description. Pay special attention to entering the password correctly, since the device will create a mailbox in any case, even if the password was entered incorrectly.
By default, we will be asked to create a mailbox in the IMAP protocol, but we need to change it to POP. To do this, select the right one from the top two tabs. Almost all other information will be filled in automatically. You only need to change the host name for the incoming and outgoing mail server.
Host name (incoming mail server) - pop.yandex.ru
Host name (outgoing mail server) - smtp.yandex.ru
That's all, we confirm the entered data, wait until the device checks them and we can use mail.
Mail.ru
The procedure for adding a Mail.ru account is practically no different from the similar process for the Yandex service. Settings - “Mail, addresses, calendars” - “Add account” - “Other” - “New account”. Here, as usual, you need to enter your mailbox, password, name and description.
Then, as in the case of Yandex, you need to select the POP server tab and change the incoming and outgoing mail server.
Host name (incoming mail server) - pop3.mail.ru
Host name (outgoing mail server) - smtp.mail.ru
Carefully check the entered data and click “Save”.
Rambler
Adding a Rambler service mailbox has one small difference. For some reason, in some cases, the data is not entered automatically, so you will need to enter it yourself. Go to Settings - “Mail, addresses, calendars” - “Add account” - “Other” - “New account” and add a new mailbox.
Now, if the fields only with the node name are not filled in, we enter the necessary data, but if the user name and password are left blank, then you will have to register your mailbox and password for it again.
Host name (incoming mail server) - pop.rambler.ru
Host name (outgoing mail server) - smtp.rambler.ru
In addition, you can use the IMAP protocol to receive mail, which has a number of advantages over POP3, but can be somewhat more difficult to set up for novice users. In this case, you need to activate the use of this protocol in the mail server settings. How to do this, you will find in the help article of the corresponding service. After that, enter the following data in your phone settings:
Gmail
Incoming mail: Protocol - IMAP; IMAP server - imap.gmail.com; Port - 993; SSL - SSL/TLS; Authentication - Regular password
Outgoing mail: SMTP server - smtp.gmail.com; Port - 465; SSL - SSL/TLS;
Yandex Mail
Incoming mail: Protocol - IMAP; IMAP server - imap.yandex.ru; Port - 993; SSL - SSL/TLS; Authentication - Normal password.
Outgoing mail: SMTP server - smtp.yandex.ru; Port - 465; SSL - SSL/TLS;
Mail.ru
Incoming mail: IMAP server - imap.mail.ru; Security type - SSL/TLS; Port - 993
Outgoing mail:: SMTP server - smtp.mail.ru; Security type - SSL/TLS; Port - 465
Rambler
Incoming mail: IMAP server - imap.rambler.ru; Security type - SSL/TLS; Port - 993 or 143
Outgoing mail:: SMTP server - smtp.mail.ru; Security type - SSL/TLS; Port - 465
After saving the data, the mail is ready for use. Setting up an email client on iOS will not take much time, and only when using Russian email services will you have to spend a few extra minutes entering data.
How to reset your password using email
The easiest way to recover iCloud if you forgot your password is to use the email associated with your account. This option is suitable for users of any device; if you forgot your iCloud password on iPhone 6, 7, 8 or X, then this is what you need. The procedure can even be performed via a computer.
What do we have to do:
- Sign in to your browser.
- In its address bar, write the address “https://iforgot.apple.com”.
- On the page that opens, enter your Apple
- Select the “Reset” option.
- Then, when the system offers you several recovery options to choose from, select “Via E-mail.”
- Then click “Continue”.
- Open the email address you specified previously.
- There should be a letter from the service, open it and follow the link provided; if it is not there, check your Spam folder; if it is not there either, return to the previous page and select the “Send the letter again” option there.
- A page will open in front of you where you need to enter a new password.
All that remains for you after this is to log into the cloud using the new data. Another reset email will be sent to you; you don’t need to respond to it, you can just delete it.
Watch the video about changing passwords or read the text below
And it seems completely illogical - it seems like he MUST be there .
But instead there are only fields for your name, email and even Description BUT PASSWORD. So what gives? How do you actually update or change your email password on iPhone or other iDevices?
In this post, we outline several steps you can take to get all your email accounts back up and running. !
How to access iCloud by answering security questions
If for some reason you do not have access to the email associated with your iCloud account, then you can use security reset.
To use this option, you need to repeat the first four steps from the previous instructions, and then select the second option to restore access.
In this case, you will need to answer two security questions. You asked these questions and the answers to them yourself during registration. In addition, you will be asked to indicate your date of birth (the one indicated in your profile).
If you enter everything correctly, a form will appear in front of you to reset your old password and create a new one. After that, simply log into your account with the new data.
Changing password using a computer (Windows, Mac OS)
Changing the password on a computer running Windows or MacOS is, in general, similar to changing it on the iPhone, iPad or iPod itself. The only difference is that you will have to do this through a regular browser.
If you remember the old one
- Launch an Internet browser on your personal computer (Safari or another for MacOS; Google Chrome, Mozilla Firefox or Edge (Internet Explorer) for Windows).
- Type appleid.apple.com in your browser's address bar and go to this page.
- Next, enter your Apple ID and old password if you remember it. If not, go through the recovery process.
- In the Security section, select the Change Password link.
- Then you will have to answer security questions. Also, if your account uses two-factor authentication, you will need to keep your phone handy to receive a code on it to verify your identity. Enter the received code in the field on the password change page.
- Next, enter your old password and then your new one twice. This will reset your Apple ID account on all your devices, and you will need to log in with a new password.
If you forgot the current one
- Open a browser on your computer or laptop (Safari, Google Chrome, Mozilla Firefox).
- In the address bar, type iforgot.apple.com and press Enter to go to the page.
- In the password reset window, enter your Apple ID (email address) and click Continue.
- Confirm your identity in one of four ways.
Recovery methods from PC
Answer security questions | You'll need to remember the answers to the questions you set as security questions when you created your Apple ID. |
Authenticate using your email address | You will receive a notification with a link to the specified address; click on it to reset your password. |
Enter your recovery key | The option is available with two-factor account authentication. When you connected it in the settings, you created a recovery key. When choosing this method, you will be asked to enter a key, and then a code will be sent to your device, which you need to enter in the browser. Only then will you be able to reset your password. |
Confirm your phone number | The option is also only available to those who have activated two-step verification. You will be asked for a phone number and a code will be sent to it. Your gadget will receive a notification, after which you can reset your Apple ID password. |
- Now enter a new password and confirm it. Enter the new password on all devices where you logged into your account.
Video: password recovery via PC
Tip: Do not store your password on your computer in an open file. It will be much safer to write it down in a personal paper notebook. At the same time, do not indicate what this password is for or specify it in the form of a code that only you can understand. This way, ill-wishers will not be able to use this information, even if they discover it.
Forgetting your password is not scary when there are ways to recover it at hand. These options will be enough to get out of any situation. Whether you've lost access to your email or forgotten the answers to your security questions, you can always find another suitable way to recover your password.
How to fix Apple ID sign-in errors
How to recover Apple ID and iCloud password
Two-factor authentication
Another convenient option on how to correctly set a new password and reset iCloud if you forgot the old one is to use two-factor authentication. However, you will only be able to do this if this procedure has already been installed in your account.
If this is the case, then on your smartphone you need to open the application on a trusted device and go to the personal section in the settings, and then open the “Security” subsection and start the recovery. All you need to do next is follow the system prompts and enter the code at the right time.
On older systems, you can also reset your password using two-factor authentication, but here this is done through the “Account” section in iCloud.
If you have a Mac selected as your trusted device, you will need to do the following:
- First, open system settings.
- There you need to open the “iCloud” section and go to the “Accounts” subsection.
- If after this the system asks you to log in, select the “Data lost” option.
- Then select “Reset” from the menu.
Then everything follows the instructions.
Don't see an error banner or on-screen message to enter your password?
For some reason, quite a few people report that they never receive the error banner or see the onscreen password prompt. If this is you, there are options!
Delete your account through settings
- Close your email application - this is very important! For iPhones and iDevices with Home buttons, double-tap Home and swipe up on the Mail app preview to close
- For iPhones and iPads without Home buttons, press and hold the bottom gesture bar, then swipe up to open all app preview cards in the app switcher. Swipe up on the Mail app preview to close it.
- For iPhone and devices with Home buttons, double-tap Home and swipe up in the Settings app preview to close
- Enter your details along with this new password to add this account.
Receiving a message that an account has already been added?
If you see an on-screen message saying that an email account has already been added to your iPhone even though you just deleted it, repeat these steps again.
And make sure you close the Mail and settings apps in steps 1 and 5.
If that's not the case. Didn't help, add a forced restart after step 4 (Deleting the account.)
Two-step verification
What to do if you forgot your iCloud password on an old iPhone? As mentioned earlier, two-step verification is a method exclusively for older devices. Previously, it was used instead of two-factor authentication.
For this method of unlocking iCloud if you forgot your password, you will need a recovery key. If it is also lost, then you can only create a new ID. If you have it, then let's get down to business.
- We repeat the first four steps from the instructions with email.
- Instead of sending instructions by mail, we select the request to enter a recovery key.
- Specify a trusted device.
- The code should come to it very quickly.
- Enter it on the site.
Access to your storage will be restored as soon as you create a new password.
Setting up a standard email client in iOS
Like any self-respecting smartphone (meaning iPhone) or tablet (iPad), there is already a pre-installed (no need to download it) program for working with emails; we just need to configure it correctly.
Click on the “Mail” icon on the desktop or go to Settings - Mail, addresses, calendars - Add account. The result will be the same - you will see this window:
If your email account belongs to one of the services (the whole thing is written about iCloud) that are indicated in the picture, then this is the simplest option. Click on the desired icon, enter your username and password, the operating system will do the rest for you.
But of course, in Russia, mail services from companies such as Yandex, Mail.ru, and probably Rambler are more common. If you are one of the majority of people who use them, then manual configuration will be required.
In the same window as in the picture above, click “Other” - “New account” (first line), the form opens:
- The name is absolutely any, as you please.
- E-mail - directly the address of the electronic mailbox.
- Password - I think everything is clear, the password is for the email.
- Description - additional information (personal, work, trash, etc.).
That's all if you use @yandex or @mail (and its derivatives - inbox, list, bk).
To configure @Rambler (and others - lenta, autorambler, myrambler, ro.ru, r0.ru) you will have to tinker a little. After entering the basic data (as written above), you will need to provide additional information:
- Incoming mail server. Node name – pop.rambler.ru
- Username and password are your email details. Important!
Specify the username in full, for example, - Outgoing mail server. Node name – smtp.rambler.ru
That's all, now your iPhone or iPad (all settings are identical) is ready to receive emails using the standard Mail program.
Contacting support
If you are unable to restore access to your account, then the only option left for you to log into iCloud is to contact support.
- To get started, go to “https://iforgot.apple.com”.
- Enter your account details here.
- The system will give you all the matches.
- Then go to “https://getsupport.apple.com/”.
- Request restoration of access to your account, and you should provide as much information about it as possible.
- If you are asked to send a photo with the device box or passport, take it and send it; You may also be asked to answer additional questions about your account.
If you manage to prove to the support staff that you are the real owner of the account, then you will be allowed to change your password to a new one.
Completion!
If you think that I could add passwords to my email account before, you are not crazy, but rather right.
Yep, in earlier versions of iOS Mail, you can actually change your password. But not anymore. And no, this is not a mistake. This is intentional.
So, that's the deal - at least for now. You can't change your password on an iOS device directly using the Settings or Mail app. Open your preferred browser, like Safari or Chrome (or whatever) and change your password right there.
Opting out of the cloud
If you fail to recover your password, then you will have to completely stop using iCloud. The only thing you need to know is how to delete iCloud if you forgot your login information and how to unlink it from all other accounts so that there are no problems in the future. This is done through the service settings on the device, where you need to disable data synchronization. You will only have to leave the “Find iPhone” service, since you won’t be able to log out of iCloud if you forgot your password.
After you say goodbye to this service, you should not reset your device or reflash it, because after that you will need login information or use two-factor protection to unlock the device.
Now you know what to do if you forgot your iPhone password. The developers have provided several options for restoring access, but some of them will require preliminary preparation from you. Don't push your luck and turn on two-factor authentication as soon as possible, and also link a work email address to your account.
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All the best!
Why is there no option to change my email password on my iPhone or iPad?
Well, Apple apparently has a reason!
Sometimes we don't see the change or update password box in Settings > Passwords & Accounts (Accounts & Passwords or Mail > trong Accounts > for older versions of iOS) because Apple assumes we manage our passwords through the vendor's website or app account (if applicable) rather than through your iOS device settings.
Sounds unclear?
Well, they are different types!
Apple doesn't show us our account passwords because once set up with our email account, our iPhones and iDevices communicate seamlessly with our email provider's servers.
Information is transmitted. back and forth, usually without interrupting your work or having to continually enter our password to receive all of our emails, calendar information, contacts, notes, and everything else you sync between your iDevice and your email account.
Additional email settings on iPhone
Above we discussed the main ways to configure email services on an iPhone, depending on the characteristics of a particular mailer. But this procedure can be easier and more flexible. In the additional mailbox settings, the user can perform a number of actions to effectively configure mail, namely:
- Mailbox behavior. What does this indicator mean? And nothing more than indicating the correspondence of all categories of messages on the device and mailbox. For example, you can add automatic forwarding of emails from a specific folder, or from all folders. After this, letters will be automatically sent from the mail server directly to the iPhone.
- The place where messages unclaimed by the user will be deleted. They can be permanently deleted to the trash, or sent to the archive if they may be needed in the future.
- Deleted messages. Here the device owner can specify the period after which messages sent to the trash will be erased from the server memory forever. It will not be possible to restore such messages in the future.
- Set up incoming messages. Here the user can choose between a wide variety of settings. For example, it can enable a secure protocol, authentication, standards for data encryption, etc.
Why do you need an Apple ID?
An account is assigned through registration and activation in the system. Apple ID is used for:
- authentication;
- logging into the AppStore and iTunes, making purchases there;
- ordering goods from Apple online stores;
- working with cloud files;
- communication with Apple technical support, consultations with specialists on certain issues.
Another interesting article for you: How to check an iPhone for viruses: methods
The advantage of an “account” is its versatility for different Apple devices. With a one-time registration, the Apple ID will be the same for all gadgets used: computer, laptop, tablet, smart watch.
How to find out your mail settings through the Apple website
In order to find out what your mail settings are, you can simply use the Apple website. To do this, do the following (or just go to):
1. Select "Support".
2. Click "iPhone".
3. Scroll down the page and select the “Programs” tab.
4. Click Mail.
5. Tap “Search for Mail program settings.”
6. Enter your mailbox address.
As a result, the user will receive settings for the Mail program. This is a convenient and quick way that allows you to easily find out which mailboxes have already been integrated, how filters are configured, etc.
Useful tips
Tip #1
If you have problems restoring access, please use the following contacts:
Official support service | https://support.apple.com/ru-ru |
Answers to frequently asked questions | https://appleid.apple.com/faq |
Tip #2
To protect your personal information from intruders and prevent phone hacking, follow these simple recommendations:
- when creating a password, follow the system’s recommendations regarding its length and composition (presence of numbers, special characters);
- do not use authorization parameters from your iPhone to register on other electronic platforms;
- periodically change access codes without using old combinations;
- choose difficult test questions, the answers to which are impossible to guess.
Learn more about passwords and Apple ID
Your Apple ID is the account you use to access Apple services, such as the App Store, Apple Music, iCloud, iMessage, FaceTime, and more.
When creating a new password, consider the following:
- The new Apple ID password can't be less than eight characters long, and it must contain at least one number, one uppercase letter, and one lowercase letter.
- You can't use spaces, the same character three times in a row, an Apple ID, or a password that was used in the past year.
FaceTime is not available in all countries or regions.
Source
How to set up Yandex.Mail or another Russian-language email service?
Adding Yandex.Mail is easier than other Russian-language service. The setup is performed as follows:
Step 1
. Go to Mail
" and click on the "
Other
" option.
Step 2
. Proceed to the “ New Account”
».
Step 3
. Fill in the same fields as when installing Gmail
.
Step 4
. Set up synchronization of mail and notes - activate two toggle switches. Then click Save
».
Other features of the Mail app
Information contained in non-Apple products or on independent websites not under the control or testing of Apple is not intended to constitute a recommendation or endorsement. Apple is not responsible for the selection, functionality, or use of third party websites or products. Apple is also not responsible for the accuracy or reliability of data contained on third party websites. Contact your supplier for more information.
Source