Why doesn't my phone recognize my headphones: Bluetooth/Wired? Solution


Good day to you, visitors of my site. I often travel on foot around the city. This is not a very exciting activity, especially if you are a sociopath with introverted tendencies. Therefore, you need to understand how to connect headphones to your phone.

There are models that completely isolate you from the outside world. There are no sounds at all coming into my ears other than music. And the built-in headset allows you to maximize the quality of using your phone, because you don’t have to take out the handset and be distracted from doing everyday things.

Apple AirPods Pro has this effect. In addition, they are well protected from environmental influences.

There is an article on my blog about connecting Apple AirPods Pro, where the whole process is clearly described.

How to connect headphones to your phone


Now there is no difference between headphones for computers and smartphones. In addition, they can be equipped with a headset.

Devices are primarily classified by connection method: wired and wireless.

Wired ones are connected to the phone using a wire at the end of which there is a plug with a working part diameter of 3.5 mm. We will not dwell on a detailed analysis of connecting devices in this category. Everything here is transparent and understandable. Connect the two halves and you will be happy.

The Sony MDR-XB50AP Black uses such a plug.

Its design includes a microphone and speakers. The microphone is conveniently located on the wire, so it does not interfere when using the device to listen to music.

Wireless representatives necessarily combine a headset and a speaker. Connection to the phone is carried out using Bluetooth technology. But in this category everything is much more interesting.

The next division of headphones is the division according to the method of attachment. For wireless ones, fixation on one ear is usually used. Wired ones, in turn, are divided into droplets and vacuum models.

It is worth noting that the use of wired options in conjunction with a phone leads to an increase in the rate of battery drain. Most often, such models are used on computers, laptops and televisions. However, this is not the final verdict.

You can choose ones that won’t put a lot of strain on the battery. In most phone models, the headphone jack is located next to the charger connector. If for some reason your phone does not have a 3.5 mm jack, then the connection will be made via micro USB.

For this purpose, special adapters have been invented. On one side there is a mini jack connector, and on the other there is a micro USB plug.

#1 Wired models

When understanding the reasons why the phone does not see the headphones, it is worth noting that the wires are the most vulnerable part of the headset, because they are subject to constant friction and breakage.

However, the problem may be hidden in another place:

  1. It’s better to start by inspecting the contacts and audio connector: due to dirt and oxidation, sound may be transmitted with interference or not work at all. To clean contacts, use cotton pads and/or swabs; you can moisten them with alcohol; Toothpicks are used less often - you need to be careful not to damage the connector and plug.
  2. The audio connector of the smartphone may also be faulty; an indirect sign of the problem is poor fixation of the plug in the smartphone socket. Unfortunately, this problem requires repair.
  3. Check compatibility. The usual audio plug (mini-jack) is 2, 3 and 4-pin, and some smartphones do not recognize 3 and 4-pin mini-jacks.
  4. Also, don’t forget about the wires - a bare or broken wire can cause the phone to stop seeing the headphones. As a rule, in this case, a part of the wire with a plug is replaced, using a donor - a wire purchased in a store or other working headphones (headset).

But what to do if the phone does not see the headphones even after cleaning the contacts, and the connector and wires are working properly? In this case, the problem is most likely in the microphone, and the audio device will have to be repaired or a replacement will be found.

How to connect headphones to your phone using a wire

This method of connecting the device is the simplest. First of all, you need to pay attention to the body of your phone. Twist it and inspect all end surfaces.

In most cases, there will be a headphone jack near the charging port. But this will not be the case in all models. Sometimes it is placed on the opposite side.

Modern models offer two options for connecting devices to the phone:

  • Micro USB. This method is very common for connecting various devices to the phone. These include a charger or data cable. Modern smartphones also require headphones to be connected to them.

  • Mini jack has a size of 3.5 mm. It is the most popular at the moment. In this way you can connect not only headphones, but also stereo equipment.

To activate the operation of wired devices, simply connect the device and the phone. The latter will automatically detect the connection and begin transmitting sound to them.

Solving possible problems

The procedure for connecting wireless headphones using the Settings menu does not always lead to the desired result. One of the most common reasons for this is the presence of other accessories paired with the smartphone via Bluetooth. In this case, hardware conflicts may occur.

You can often resolve difficulties that arise when connecting wireless headsets by resetting the settings:

  • The headphones are placed in the charging case for a few seconds and then removed from it.
  • The power buttons are pressed and held for a while.
  • In this case, the parameters of the previous connection are reset and the device is connected to the phone. Readiness for work is indicated by a sound signal.

To solve possible problems with wireless connection of headphones to a mobile device, you can use third-party applications such as Pair or Scanner. The mentioned utilities allow you to reduce the load on the phone software and eliminate conflicts when switching equipment.

The headset does not connect: what to do?

The most common causes of problems when establishing pairing between a Samsung smartphone and headphones are as follows:

  • There is an entry for the accessory in the visible section, but it cannot be connected. In most cases, the headset is already paired to another device and you need to unpair it to connect to another phone.
  • The mobile device does not recognize the wireless headphones. There may be a system failure, the headset is not in visibility mode, or it has an unsupported version of the Bluetooth protocol installed.
  • The accessory is incompatible with the mobile device. In this case, the connection will not be established.

In a situation where rebooting the phone or resetting the headset settings does not solve the problem, you need to contact a service center. There is a possibility that the device software or hardware modules are damaged and require restoration.

Problems connecting headphones after updating Android

Often, difficulties with synchronizing Bluetooth equipment arise due to the installation of certain software components. Problems with connecting wireless headphones are usually associated with an Android update that affects the wireless module drivers. The problem can be resolved by rolling back to a previous version of the operating system. To restore the functionality of your mobile device, it is recommended to contact the original service center of the phone or accessory manufacturer.

Why can't I connect to my wireless headphones?

The procedure for connecting a Bluetooth headset with a mobile phone or tablet does not always end with creating a connection. You cannot establish a connection with wireless headphones in the following cases:

  • Hardware failure of the accessory.
  • The presence of headset pairings with other gadgets.
  • Possible malfunctions in the software of the phone or earphone.

Troubleshooting a smartphone or headset is only possible in a well-equipped workshop. Reinstalling the software is carried out by restoring the factory settings yourself or by specialists from a specialized service center.

Sound dropout

When playing audio content, one or both headphones may intermittently disconnect. Sound loss occurs for the following reasons:

  • Exceeding the stable communication distance, which for most Bluetooth devices is about 10 m.
  • Location of the accessory in the shielded area.

To restore a stable connection with your Android phone, you need to reduce the distance between it and the accessory. In the second case, you need to position the smartphone so that there are no obstacles between it and the switched device. In some cases, the problem is solved by simply moving the phone to another pocket.

What to do if only one earphone is connected?

In a situation where a connection is established with the right or left element of the headset, it is recommended:

  • Unplug the visible earphone.
  • Place both accessories in the charging slot and wait for a while.
  • Repeat the connection process from the beginning.

If the mobile phone continues to see only one earphone, it should be rebooted. The absence of a positive result indicates a possible malfunction of the accessory that is not paired with the mobile device. In such a situation, you need to contact a service center.

How to connect headphones to your phone via bluetooth

For wireless devices the process will be a little more complicated.

Despite this, the sensations when using them cannot be compared with wired models. Freedom from shackles when playing sports will be given by Sony WI-XB400 Black.

The use of silicone inserts minimizes the possibility of unpleasant sensations.

Not only the main characters of the article can work using blue tooth wireless technology. If you have forgotten how to connect the DualShock 4 to your phone, then take a look at the corresponding post and refresh your memory.

Today, manufacturers determine for consumers the distance at which headphones will work without problems equal to 10 m. However, there are premium models from which you can move 100 m. In this case, the connection will not be broken.

The sequence of actions will be as follows:

  1. We activate the work with the earphone. Typically, the power button for wireless models is located on the body of one of the ears or on the case.
  2. After completing the first step in the phone settings, you need to find the Bluetooth section. In most models it is in the general list of settings.
  3. We tap on the Bluetooth link and move the slider to the active position.
  4. After this, a list of possible wireless devices for connecting will open on the phone screen.
  5. In this list we select JBL T460BT Blue. They provide their owners with freedom, as they can move 10 meters away from the phone. And the battery supports operation for 11 hours. If you don't like the blue color, then the line includes the JBL T460BT Black. If a different color is available, it retains all the benefits.
  6. Pairing is accompanied by the need to enter a security code. In most cases, if you did not touch anything in the settings, then there will be “0000”.

If you are connecting via Bluetooth

The Bluetooth connection can also cause problems and make our mobile phone not detect the headphones or they do not sound . In this case, since it is a wireless connection, we must try other methods to detect the problem. Some of the methods shown above can also work like this:

  • Reboot your mobile
  • Turn Bluetooth on or off
  • Check the volume
  • Try different headphones

Clear network settings

Clearing network settings works many times. This causes any configuration to be restored and the settings are cancelled, which could mistakenly cause the mobile phone not to recognize the headphones. This option is located under Settings/System/Reboot & Reset, but may also be under Settings/Connections. We won't lose any data, but we will have to pair the Bluetooth device again.

Clear Bluetooth cache

Another effective method is clearing the system's Bluetooth application cache . To do this we go to Settings / Applications and, once inside, click "Show all" and look for Bluetooth. Once inside, click on clear data and cache. The next step is to restart your mobile phone and try again.

Check the maximum number of connected devices

If this option is set to "1" and we already have another Bluetooth device connected, it will be the reason that we will not be able to connect the Bluetooth headphones. To dispel doubts, go to Settings / Connections / Bluetooth and click on “Number of connected devices”. If the value is one, we will try using a higher number, such as 3 or 5, to see if this way the problem goes away and we can connect the headphones correctly.

Change codec

Sometimes there may be compatibility issues between our Bluetooth headphones and the configuration selected on our mobile phone. Among the options for developers we will find the option “Bluetooth Audio Codec”. It's about trying different options compared to the default one to see if we find the right one and if we can listen to the sound without problems.

What you need to pay attention to after connecting the headphones

Connecting to the phone is not the most important thing. After all, after the correct connection, it is necessary to configure the device correctly.

For example, Apple AirPods Pro requires some setup. Without it, the sound transmission process will not occur.

The first thing you need to check before making a purchase is whether the impedance of the headphones and the phone matches. It should be in the range of 16-32 ohms. Otherwise, the sound will be unclear.

It’s also a good idea to check the sound volume. There are times when, when connecting headphones to a smartphone, it turns out that even at maximum volume you can’t hear anything. However, this situation can be circumvented.

To do this, you need to check the volume level for a specific application in the settings. After all, Android makes it possible to set a level for each of them.

After this, we check the headphones by making a phone call. Ask someone to call you and talk. If the quality is at the proper level, it means that the headphones are ideal for your phone.

The smartphone does not recognize wired headphones

From time to time, all smartphones suffer from sound problems in headphones, both the well-known standard of stability Samsung and relatively young brands from China: Xiaomi, Meizu, Honor, Huawei. Any Android phone has almost equal risks of having a problem.

It is impossible to say in absentia why the headphones do not connect to the phone; specifics are possible only after a complete diagnosis of the device. To make it easier to navigate the possible causes of the problem and ways to fix it, we divided them into two large groups.

If all else fails

There may be situations where none of the above reasons work. If all else fails, then you should take the following steps:

  • Try contacting a service that accepts headphone settings or checking them. If nothing is found in it, then the problem is most likely in the phone itself;
  • You can try to reflash the phone or restore it to factory settings. This hard option works well in rare cases;
  • Contact the headphone company's technical support. They can help because they know their product better;
  • Go to the store to change the headphones for a more correct copy.

These steps are your last chance to revive the headphones and connect them to your phone.

Let's look at the basic questions and answers to them when there are problems with headphones.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Ask a Question

Question to the expert

Do I need a special license or warranty card to return non-working headphones?

Yes, definitely. The coupon is issued immediately after purchasing the headphones. If the reason is really due to incorrect operation, and not to others, such as an accidental fall, then the store must either return the money for the product or exchange it.

Can the headset not work due to incorrect placement of the earphone in the ear?

Yes, this is possible if the earphone is inserted incorrectly. Magnetic headphones, for example, only work when worn correctly. To properly wear the headset, you must read the included instructions.

Could there be a problem with the phone itself?

Yes, there may be an inappropriate version or a full memory. Due to these reasons, the headset may not connect at all.

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Recommendations

If no other reasons not related to the smartphone were found, you need to inspect the headset itself and read the instructions that came with it. Perhaps the matter is a simple incompatibility of devices, or the contacts in the headphones have come loose, which is extremely rare.

All headphone models are in most cases universal and suitable for a wide range of gadgets, however, making sure that they are compatible with a specific brand of device before purchasing is never a bad idea.

Sources

  • https://windows-azbuka.ru/obshhie-voprosy/honor-huawei-ne-vidit-naushniki-chto-delat/
  • https://tvoykomputer.ru/telefon-ne-vidit-naushniki-provodnye-bluetooth-reshenie-problemy/
  • https://androproblem.ru/polomki/android-ne-vidit-naushniki-provodnye.html
  • https://SdelaiComp.ru/mobile/pochemu-blyutuz-naushniki-ne-podklyuchayutsya-k-telefonu.html
  • https://ExpertLand.ru/telefon/ne-vidit-blyutuz-garnituru

Device Compatibility

Among all the reasons, it is worth highlighting the use of different versions of Bluetooth, as a result of which pairing may be impossible. For example, a wireless device is equipped with bluetooth v.5, and your cell phone supports a set of protocols for version 3.

If you purchased regular wired headphones for talking and listening to music, the problems may lie in them:

  • The wire is damaged. Visually this is not noticeable, but at a certain position of the cord the sound will appear, which will indicate a problem with it.
  • Contacts are clogged. To diagnose, it is enough to shine a beam of light there and see if there is plaque there. If there is one, it can be cleaned with alcohol and a piece of cotton wool placed on a needle, but you need to be careful.

When it seems like the problem is with your headphones' wires, try connecting them to another gadget. If the sound is playing, you need to look for flaws in your smartphone.

How to setup

Figuring out how to connect Xiaomi headphones to Samsung is not difficult. After this you need to go to the settings. As a rule, work is limited to two stages:

  1. Changing sound settings on your phone: volume, frequencies and other improvements.
  2. Other Xiaomi headset settings. You may need a special application to complete these steps. Such options include noise reduction, changing touch controls, etc.

To figure out how to make sound on Samsung Mi headphones, you need to use different settings on wireless devices. Do the following:

  1. Try installing different codecs. By default, aptX is always installed.
  2. Change to SBC. Often this codec is worse, but you can try.

The codec can be replaced through a simple menu, the developer menu, or third-party programs. Sound quality may vary depending on the player used.

Next, adjust the volume, which also determines the sensation of sound. To do this, use standard methods, for example, buttons on a Xiaomi wireless headset or a Samsung smartphone. If the standard volume is not enough, you can make changes in the engineering menu. But it is better not to do this due to the risk of errors and damage to the headset.

In Xiaomi wireless headphones for Samsung, you can adjust frequencies using an equalizer. Some phones have an app with customization capabilities already built-in. At the same time, you can change parameters and save your settings.

Alternatively, you can configure it through a proprietary application that is designed for specific headphones. They can configure controls, noise reduction, notifications, etc. If there is no official program, you can use a third-party program. For example, “Music Equalizer Effect”.

Enabling Bluetooth mode on an Honor or Huawei smartphone

In order to connect the headset to your Huawei device, you can use the following instructions:

  • First of all, you need to open the quick access menu by swiping down on the main screen.
  • Activate Bluetooth. To do this, you need to click on the corresponding sign and hold for a few seconds. “Settings” should open.
  • A window will open in which you need to select the “Activation” section. Next, drag the marker and move it to the “Enable” position. Another name is “On”.

Also, this section displays devices available for pairing. After the headphones are turned on, their icon will appear in this item.

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