Why can't my phone pick up the MTS network? Poor quality of MTS communication. What to do? Bad connection mts

It is rare to use the services of a mobile operator without problems. This is due to the fact that the company strives to improve the quality of service and periodically carries out technical work. Problems may also arise for other reasons. You can correct the situation by understanding why MTS does not work. To do this, you should resort to the methods presented below.

When problems occur, many users do not understand the reasons and switch to other operators. Any mobile network has its drawbacks. To use the services without problems, you should understand what exactly is causing them.

There are a number of factors that negatively affect the operation of cellular communications:

Carrying out preventive work.
Severe overload of the mobile network.
Problems with the telephone.
Bad weather conditions (wind, thunderstorm, rain).
Being outside the company's coverage.

All reasons require an individual approach. The offending factor should be identified and appropriate action taken. You can do this yourself or call the call center.

What to do if there are problems with MTS communication today?

there is no need to refer to low quality service when MTS communications do not work today in 2022. Network interference occurs due to various factors. It is recommended to conduct a so-called test, and then proceed with further actions.

We identify internal problems related to the telephone itself. If everything is fine with the technology, then you should wait. Most likely, technical work is underway on the line. If the connection has not resumed after an hour, you must call customer support at 0890 and report the problem. The operator will take note of the request and eliminate any difficulties.

Reason 3. Maintenance work

Repair and maintenance work can also be a factor why MTS does not work. Depending on the urgency and planning of the work, the operator can notify subscribers about periods when communication will be interrupted or will not work completely. Most often, such actions are tied to certain regions and may be seasonal. Subscriber action if technical interference is suspected:

If possible, call the general service center and inquire about availability of work.
Turn off mobile Internet, leave only communication.
Periodically check the signal to see if there is a network or not now.
Reset the MTS network parameters.

Possible problems why MTS is not working today

Not all problems can be resolved by your network operator. Getting through to the call center in the absence or interruptions of communication is also not easy. All problems have “signs” and solutions.

Network congestion

Problems with MTS communications today in 2022 are mainly related to network congestion. The mobile operator warns in advance about such problems. This is stated in the contract. At such moments, access to calls and SMS is partially or completely limited. Problems may also occur with the Internet connection.

There are no solutions in this case. You can't even get through to the support service. The only way out is to give it until a good signal appears.

Weather

The cause of interruptions on the line can be the weather - strong wind, rain, snowfall, etc. It is not difficult to figure out what exactly caused the problem. If there were no interruptions in the network before the onset of adverse weather conditions, then the reason is obvious.

Technical problems with the phone

Quite often problems arise from the phone itself. To resolve the problem, follow these steps:

Assess the correct installation of the SIM card.
Run an antivirus to check for viruses.
Reboot your device and check your network connection.

In some cases, there is a need for repair work. The telephone stops functioning with the SIM card, which requires cleaning the contacts or reflashing the device.

You can determine the reason as follows - install the card in another phone. If the network signal is sufficient to make a call, then the problem lies in the device itself.

Places without network

The Mobile TeleSystems company provides its customers with expanded coverage that exceeds that of many cellular networks. There may be no service beyond the service area in remote areas. Blind zones are not covered by any operator.

The network connection may not be good at the following sites:

Forest areas remote from populated areas.
Subway and underground structures, basements, cellars.
Structures with thick walls.
Electric trains and trains, high altitude in the mountains.
Being near devices that create radio interference.

To establish a connection, just return to the coverage area. Persons living in remote areas from the company's towers are recommended to use special devices that increase the signal.

MTS mobile network is unavailable - what to do?

If MTS does not work today, then you should try to contact the company’s employees. To do this, you can call the call center at 0890. When the connection level is insufficient to make a call, it is recommended to dial 8 800 250 0890 from another phone. From abroad you can call +7 495 766 0166.

In order for a company employee to begin fixing problems, he will need your help. The subscriber must follow all the instructions of a company employee, who will remotely try to figure out the current situation.

Bad connection - what to do?

The company is working to improve the quality of service. First, employees need to find out why MTS is not working in order to correct the situation. Every subscriber can take part in this process. The more often we contact support, the faster problems will be resolved.

The company plans to expand its service area. Soon even remote settlements. Until this problem is resolved, additional devices designed to enhance the signal should be used.

If you encounter problems with communication, you can contact the nearest company office. The employee will listen to you and take action to correct the problem. If this is not possible, you can log on to the company’s official website or use the mobile application to send an online message.

ratings, average:
3.67
out of 5)

Hello, have you rebooted your phone?

Why can’t I get through from my phone and MTS can’t contact me?

Hello, please contact the communication center to clarify the situation.

A tariff is required to travel abroad with the Internet

Hello, you can activate the “Zabugorische” option - with this service you can use calls and the Internet, just like at home. Cost 350 rubles per day of use.

The SIM card was turned off for two days, turned on, doesn’t work at all, doesn’t connect to the network, or rather the network is there, but I can’t make any calls

Hello, you may have incorrect settings in your phone; to resolve the issue, contact an MTS cellular communication store.

Problems with mobile signal reception are common. In this article we will look at the main reasons why a phone can “lose” the network, causing inconvenience to its owner.

Since today MTS consists of three technologies at once (2G/3G/4G), and they all operate at different frequencies and according to different principles, there can be a number of reasons for communication interruptions.

Why doesn't MTS connect to the network today?

If the signal has always been stable, but interruptions suddenly appear, we can assume that technical work is being carried out on the network. The operator regularly upgrades the network, which is why, across Russia, several “blank spots” appear on the coverage map every day.

In addition, common reasons for missing or poor signal quality are:

Poor network architecture.
If the operator has saved money on base stations, or the terrain has difficult terrain (you are in a lowland), there is a high probability of no signal.
Obstacles in the signal path.
For example, the signal often disappears inside monolithic houses, since the reinforcement in the concrete partially screens the radio signal. Therefore, sometimes it is enough to come closer to the window.
Damage to infrastructure.
If the base station fails or the cable infrastructure is damaged, the signal may also disappear.

Why may the phone not receive the Internet from MTS?

Quite often there is a situation where MTS voice communication functions normally, but the data service is unavailable. This may be for the following reasons:

There are flaws in the network architecture due to which the data transfer service de facto cannot work normally.
The network is overloaded and cannot handle the influx of subscribers. Sometimes it helps to simply reboot the communication module (turn on and off airplane mode on your smartphone).
3G/4G networks are simply not available. A subscriber accustomed to high speed may decide that the Internet is not working at all when he has to wait 20-30 seconds for a response.
The account has run out of money or service packages have been exhausted.

Why doesn't MTS pick up the 3G network?

Problems with access to the 3G network are a common problem among MTS subscribers. The most common reasons:

Lack of third generation “carpet” covering. Unlike GSM communications, 3G is available only in cities, on the largest highways and in some small towns.
Poor radio planning. Often a situation arises when the phone displays the 3G or HSPA icon, but in fact the network does not work. This means that there is actually no coverage in your location.
Sometimes the signal is so low that the waiting time for a response increases significantly. And if the data transfer speed itself is satisfactory, then the response time can reach several tens of seconds.

Reason 5. Geographical location

The country has many regions remote from the main administrative centers. The concentration of telecom operator towers in such areas is low and this determines the quality of communication, that is, MTS does not work partially or completely. Unfortunately, the subscriber will not be able to improve the network parameters in any way.

Only the operator can influence, but only if it is economically beneficial for him to improve communications in this area. The way out of the situation is satellite and other alternative types of communication

The listed network deterioration factors are the most common. In addition to them, the quality of communication can be affected by third-party radio interference, power and magnetic zones (quarries, mineral deposits), but they are less common and difficult to correct. Happy communication!

Why doesn't the MTS SIM card connect to the network?

In conclusion, we note that sometimes the problem is in hardware elements: a SIM card or a phone. You can verify whether there are hardware problems by trying to put another SIM card in your phone, or by putting your SIM card in another phone.

It is difficult to imagine a subscriber who is ready to voluntarily accept the lack of cellular communications. But sometimes it can be almost impossible to avoid network connection problems. The first thing in such situations, in order to cope with the difficulties that have arisen, is to think about why MTS communications are not working today, in 2020. Correctly identified causes will allow you to cope with troubles in the shortest possible time. The main thing is not to rush to conclusions and approach the issue as seriously and thoroughly as possible. And then restoring communication will not take much time.

When faced with difficulties for the first time, it is worth thinking about who is to blame for what happened. Perhaps the source of the problems lies in carrying out preventive work that requires a temporary suspension of the operator’s entire cellular communications. You can check if this is true:

on the official portal of the mobile company;
on major news resources that will not miss such important news;
in the operator’s official communities on social networks.

Each source indicated is trustworthy and is able to instantly explain the reasons for what is happening.

Reason 3. Maintenance work

If possible, call the general service center and inquire about availability of work.
Turn off mobile Internet, leave only communication.
Periodically check the signal to see if there is a network or not now.
Reset the MTS network parameters.

Why is MTS not working today?

If it is not a matter of prevention, the implementation and completion of which cannot be influenced, then the subscriber is obliged to look for other causes of problems with MTS communications today in 2022. Particular attention should be paid to:

network congestion caused by a huge number of users who decided to use the operator’s services;
bad weather that can cause serious interference;
a person being in an area where there is no communication or there is a lot of interference between the phone and the radio tower;
problems with smartphone malfunctions.

The listed problems can equally successfully deprive a person of the ability to make calls and use the mobile Internet.

Network congestion

Network congestion is a situation when a large number of users simultaneously decide to use cellular communications. Typically, such failures occur on holidays, when people congratulate numerous acquaintances, relatives and friends on a special occasion. Recognizing overload is not difficult. It is identified by two characteristic features:

the signal quality indicator on the phone shows a large number of bars (high-quality communication);
inability to call.

It is impossible to cope with the overload; you just have to calmly wait until the situation changes in a positive direction on your own.

Weather

Weather affects cellular communications much less than congestion, but can also have a significant impact. You can recognize the occurrence of interruptions in signal reception due to weather by the behavior of the indicator. The number of bars on the smartphone display will be unstable and will actively change, gradually increasing, decreasing or disappearing completely.

It is not easy to influence what is happening in this situation. The user is able to look for a place where the signal will be more stable and the influence of weather conditions will be reduced. But the effectiveness of such steps is low, so it is pointless to expect that these actions will bring success and change the situation in a positive direction.

Technical problems with the phone

The next reason that can lead to interruptions in the operation of the cellular network is a breakdown of the phone. To exclude suspicions of mobile phone problems, you should:

reboot the device to eliminate the possibility of a simple failure;
insert the SIM card into another device that is known to work (if MTS does not work there either, the problem is not in the smartphone).

Additionally, if the user uses a device with two SIM card slots, you can move the SIM card to another slot. It is important to add that difficulties with the phone, if a reboot does not help, cannot be resolved on your own. You'll have to go to a repair shop.

Place without network

In some cases, the reason that MTS does not work today is the distance of the subscriber from the radio tower. You can check the MTS coverage area on the official website. But, if it is impossible to visit the portal, you need to remember where the phone last worked and return to this place again. If the troubles are related to the user’s location, returning to the tower’s coverage area will return the smartphone owner’s ability to make calls and use basic services of the telephone company (you shouldn’t count on a 4g Internet connection).

MTS mobile network is unavailable - what to do?

It was already mentioned above that the fight against difficulties should begin by searching for their source. If you can’t figure out the reasons for what happened, you should:

reboot the phone;
move the SIM card to another slot;
make sure that the SIM card is intact, not dirty and inserted correctly;
check the operation of the phone and make sure that it is not broken;
try to choose a place where signal reception will not be interfered with by numerous interferences.

But most of the reasons for trouble listed above leave users with only one solution - to wait until the connection is restored on their own.

Reason 1: Device malfunction or malfunction.

Before contacting the operator and notifying about a network failure, it is important to make sure that the phone into which the SIM card is inserted is working correctly. What should the user do to eliminate device malfunction:

Restart and check the connection.
Turn off and reinstall the SIM card in the slot.
Check the network parameters (set automatic from the operator).
Make sure that the account balance is positive and the tariff is active.
Read also: How to make Yandex dark on Android - set the night theme

If the connection does not resume, it means something is wrong on the operator’s part.

What's wrong with MTS today - it doesn't work 2022

There are many reasons that can prevent a subscriber from making a call. But, no matter what causes the difficulties, users should not panic or worry. Sometimes difficulties with the network are caused by the simplest reasons, for example, the client turned off roaming and, forgetting to turn it back on, went abroad.

To find a solution and restore the operation of the SIM card, you need to think calmly and consistently review the main sources of problems. As a last resort, you will have to contact the contact center employees or simply wait until the troubles go away on their own.

Mobile TeleSystems (MTS) is one of the largest companies in the CIS, providing cellular and landline telephone services, mobile and broadband Internet, television, etc. The number of all subscribers is more than 1 million.

Why is there no MTS connection? Such a large company also experiences disruptions. In May, hundreds of service users systematically complain about the frequent lack of quality communication.

The most common failures occur in the operation of services:

mobile communications (more than 50%);
2G and 3G Internet (approximately 30%);
other services requiring network access (about 20%).

Solution algorithm

If the service is currently unavailable, then do not panic or throw away your SIM card. What about MTS communications today? You should try to determine the cause yourself, starting with research into internal problems in the mobile device.

If none are found, you need to wait a little - perhaps technical and preventative work is being carried out. This process usually takes from 20 minutes to 1 hour. If time has already passed and the connection has not appeared, you need to contact the operators and describe to them in detail the essence of the problem that has arisen.

Internal problems in the mobile device

The first thing you need to check is that the SIM card is installed correctly in the device. It may happen that as a result of a fall, the slot or card tray is displaced, and the phone is supposedly offline. If problems arise with MTS communication, you must contact the service center for the help of a qualified technician.

Some phones provide manual selection of network standards - GSM or WCDMA. Perhaps the mode has gone wrong and the network is configured for a different reception format. Check that the network format settings are correct and select the “Automatic” mode. It is likely that this is where the problem lies.

Another common cause of the problem is that the operating system settings on the phone have gone wrong. In this case, you need to install the factory configuration and restart the entire system.

Check the condition of the SIM card, it may be damaged or blocked. What to do in this case? If you find that it is not working, you should contact any local MTS service center, where employees will give you a new one, but keep the old number.

Checking the settings

Android and iOS devices may “lose” the signal after errors in the operating system. Below is how to set up the network on your phone.

Open the notification shade and go to the device settings.
Go to the “Mobile hotspots” tab and find the list of SIM cards. If your card is not detected, check whether it is installed correctly in the slot. Open the "Access Points" menu.
Click on the "Add" button. In the window that opens, enter the parameters for the current configuration.

Important! All necessary data can be found on the mobile operator’s website. If you do not find information on the web portal, contact any of the offices and request data from consultants.

Save the information and check whether the cellular signal is working (as an option, whether “sticks” have appeared in the status bar of the device).
Tap on the “Search...” item. The phone will scan for available access points. The procedure can take from 30 seconds to several minutes on older Android smartphones.
After completing the search, click on the name of the mobile operator whose SIM card is in the phone.
Check if the “Data in roaming” checkbox is checked. Try turning the radio button on and then off again.

Subscriber location

Although MTS provides its subscribers with a wide coverage area, there is no network in some hard-to-reach areas outside its borders. These are called "blind spots". It should be remembered that the connection may periodically disappear on such objects as:

in a forest located far from populated areas;
in metro tunnels;
in underground buildings, cellars, basements;
in buildings with too thick walls;
on some trains or electric trains;
high in the mountains;
near devices that cause radio interference.

In order to be in touch again, you just need to change your location. In this case, all settings will be saved and the phone will connect to the network automatically.

MTS Internet does not work well - reasons and how to fix it?

If it is connected but does not work well, there are basically 2 reasons.

Bad signal. Communication may be lost outside the coverage area and in the center of a busy city. Look at the antenna indicator. For a stable and fast connection, at least 2 bars must be displayed. See less? Try changing your location. Go out into an open space, away from remote multi-story buildings, or buy a signal booster.
Excessive network load. Pages may load slowly due to many connections. This happens during rush hours - at lunch or after work. Please wait and try to connect later or activate the Turbo button in your browser.

General network congestion

According to the terms of the contract, which each subscriber accepted before starting to use the SIM card, the mobile operator has the right to turn off access to 2G and 3G Internet for a while, or completely block the communication channel. This is done in order to maintain the integrity of the equipment during periods of network congestion.

The signal reception level on the phone display can be maximum, but neither the Internet, nor cellular communications, nor sending messages will work correctly. In this case, you are unlikely to be able to get through to the operator and explain the essence of the problem. As soon as the congestion level decreases, communication will become available again.

Reason 2. SIM card malfunction

Quite often, the user is faced with a lack of connection because the SIM card does not work. A SIM card has a certain service life. After this period, or due to incorrect or too intensive use, the card fails.

Symptoms of a faulty card include the following:

The subscriber cannot receive incoming calls or make outgoing calls;
SMS and MMS are not available;
The device does not see the card, and reinstalling it does not solve the problem.

Now the MTS operator offers a SIM card replacement without changing the number (card update). It is fashionable to make a new card of a different format or one designed for newer types of mobile networks. The subscriber is recommended to contact the MTS service center and submit a request for a SIM replacement.

Preventative work

The company is constantly improving the services provided, so from time to time preventative maintenance or equipment replacement is carried out on the lines. MTS warns its users in advance about the start of this process via SMS messages and on the company website.

Don't forget that most network outages are temporary and can be quickly fixed. First of all, you need to check the operation of your phone; perhaps the cause of the problem lies in a faulty SIM card.

Remember that it should not be exposed to heat, liquids or mechanical damage.

If preventive work is carried out, it takes very little time - from 20 minutes to 1 hour and usually occurs at night. The mobile operator MTS is concerned about constantly improving the quality of its services in order to satisfy the wishes of its customers for high-quality and inexpensive communications.

Reason 1: Device malfunction or malfunction.

Restart and check the connection.
Turn off and reinstall the SIM card in the slot.
Check the network parameters (set automatic from the operator).
Make sure that the account balance is positive and the tariff is active.

If the connection does not resume, it means something is wrong on the operator’s part.