Today, a mobile phone is a basic attribute of everyday life, which is necessary both for solving work issues and for communicating with friends and relatives. When you try to contact the right person, you can hear a voice notification: “The number you are calling is currently offline.” The article will tell you what this message means and what actions to take in such a case.
What does it mean that the subscriber is currently unable to answer your call?
The phrase “The subscriber is currently unable to answer your call.”
"The network voicemail is usually spoken when
the subscriber
is not on the network, but his number is connected to the voice answering machine.
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Why is the phone number not online right now?
Most often, a voice message stating that the number you are trying to call is outside the network area can be heard when calling the MTS operator.
You will receive the mentioned notification, after which there are two main options:
- You will be prompted to leave a voice message for the subscriber. This option assumes that the voice message service is activated for the recipient of the call. After the subscriber becomes available again, he will receive an SMS about a voice message awaiting him;
- The call automatically ends. This is usually due to the absence (disconnection) of the service for sending voice messages for this subscriber.
The notification may also be caused by the following reasons:
- The phone is outside the network coverage (in hard-to-reach places - outside the city, in an underground room, etc.);
- The phone with this number is switched off or switched to flight mode by the subscriber himself;
- The subscriber's number is not registered on the network;
- The subscriber's number is blocked by the telephone operator for various reasons (for example, for non-payment);
- The subscriber's phone turned off (discharged) due to a dead battery;
- The subscriber is located abroad where roaming is not supported;
- The phone or SIM card of the phone is out of order;
- A malfunction (failure) has occurred in the operation of the telephone operator's relay station;
- The subscriber changed his number and did not report it;
- The subscriber's phone has been stolen.
Having figured out what exactly the message “The number you are calling is offline” means, let’s figure out how to solve the problem with dialing. This involves performing a number of actions, each of which we will discuss below.
Some information about the principle of mobile communications
It turns out that the mobility of a modern phone is its weak point. If there is no connection between two conventional devices, then there can be only two reasons: lack of contact between them or a breakdown of one of them. In our case, everything is more complicated. After we dial the number and press the call button, the radio signal goes further - to the switchboard, where it undergoes secondary processing and, together with other calls, is sent to your operator, to the switchboard. Data about all subscribers is stored here and the ability to make a call, location, tariff plan, and so on is determined.
At the next stage, the call goes to a subscriber on the same network or is redirected to another. There he makes almost the same journey. When the person you are calling answers, a connection is established and then the signal follows back. It may seem that the route is too long and problematic, but this is not at all the case. We have before us a very reliable system that processes thousands of calls per second.
Problems with the cellular operator
During technical problems and system failures, communication problems are observed. Such difficulties are temporary. You can encounter them during times of high load on the network (for example, a flow of calls before the New Year and other public holidays). In this case, you need to try again after waiting a few minutes, or contact the mobile operator’s support service to obtain information about the estimated time for completion of technical work. Communication between the base station and the switch may be disrupted due to bad weather conditions and power surges.
Other reasons
Have you heard the voice message “The number you dialed is not available” again? This means that we should not forget about the following possible reasons that cannot be avoided by any subscriber:
- The interlocutor forgot to top up his account;
- The subscriber turned off the phone for personal reasons or due to low battery;
- The Megafon SIM card has broken down - due to expiration date or due to mechanical impact.
You cannot influence such reasons - you just have to wait a little until the functionality of the Megafon number is restored.
How to contact a subscriber who is unavailable
The subscriber's phone is temporarily unavailable, which means a complete lack of communication with the SIM card. Regardless of the reason, this means that the number cannot be called.
You can try to contact the subscriber using instant messengers and social networks. They often use a personal number to create their own account. After adding it to the phone book, the program searches the database for this data, and if it matches, it can automatically add the subscriber to the list of contacts or recommendations.
If there is no connection with the called number, there is a possibility that it is accessing the Internet via Wi-Fi or through another device. Therefore, he will be able to read the sent message. Some instant messenger options allow you to make a call.
What does the number not available mean?
When considering a subscriber is unavailable, what does this mean, you need to take into account that not a single operator’s base station can currently transmit a signal to him. The problem appears for various reasons:
- Physically disconnecting the device. The most common situation that answers the question of what a number is unavailable means is a low battery. If the device is turned off, it is impossible to communicate with it and the cellular operator’s software automatically plays the recording.
- Lack of network and poor signal reception. Almost all devices display signal quality. If it is bad, the device does not receive the call. Most often, this situation occurs in the countryside, where there is not the required number of towers to cover the entire territory. Thick walls of buildings, for example, elevator shafts, also lead to signal deterioration. The problem manifests itself in basements and tunnels. When recording “the device is outside the network coverage area,” the subscriber may be in the center of a large populated city, but for a number of reasons the signal does not reach the device.
- When using a phone model with two SIM cards. If your mobile phone has two SIM cards, one of them may not be available at the time of the conversation.
- When you turn on "airplane mode". If the subscriber does not want to receive calls, he can activate this mode on the phone. There is also a situation of accidental switching on. The call is turned off to save money when roaming, when landing a plane, and in many other cases.
- Forced temporary deactivation of a number. Due to non-payment of bills or at the request of the client, the number is temporarily blocked.
- Using a SIM card in a modem. In this situation, it will not be possible to reach the subscriber, but he will be able to receive SMS.
- Mechanical damage to the SIM card. Typically, in such a situation, the device does not display the signal reception level. However, there are situations where the user is unaware of the problem.
- When the device is turned off.
The most common standard answering machine phrases are used randomly. There is no difference between them. The software used cannot determine why the device is not receiving a signal. If it is outside the network coverage area, the phrase “temporarily unavailable” is often used; if it is absent from the network for a long time, the option “device is turned off” is launched.
It is almost impossible to determine the cause for sure. This is due not only to technical problems, but also to the prohibition of disseminating conventional information about clients.
Voicemail Megafon
This Megafon service, offered by a cellular operator, refers to a regular answering machine. It is activated when someone calls you. You can determine the necessary parameters yourself by deciding to install an answering machine. The caller will hear: “Megafon number is unavailable, leave a message on the answering machine.”
According to the standard settings, voice mail is activated if:
- the subscriber’s cell phone is disconnected (“Leave a message on Megafon’s answering machine, the number is unavailable”);
- the subscriber is talking to someone else (you will hear the message “The number is busy, leave a message on Megafon’s answering machine”);
- the subscriber is outside the network coverage area.
If you configure the Megafon answering machine, you can make it activate when:
- more than thirty seconds of waiting;
- any incoming calls (all callers are forwarded to an answering machine).
Any subscribers of the Megafon operator can connect to voice mail. It costs nothing to turn on the answering machine. Every day 1 ruble 70 kopecks is debited from the balance.
How to connect and configure
How to install an answering machine on your own SIM? It's quite easy to connect a megaphone answering machine. To do this, dial *845#. Then call the toll-free number 222. You need to call from the SIM to which you are going to activate the service.
The autoinformer will prompt you to set a personal password to listen to messages, and set a personal greeting for callers. You can just dial *105*602#.
Next, you need to decide on the type of forwarding, that is, set the condition under which the ability to record an answering machine will be activated. It is possible to use the request **forwarding code*+79262000204 (required phone number).
Remember that you must set up redirection. Without it, the service will not work. Among the additional options, the subscriber can use the ability to turn on English for automatic informant messages, use his own verbal signature in the recording, which replaces the phone number.
How to listen to messages
How to listen to an answering machine? Russian allows you to listen to messages left for you by other subscribers using various methods:
- Via cell phone. You need to call phone number 222 . The call is absolutely free.
- Through the World Wide Web. On the official website of the organization, it is possible to listen to existing messages and, if necessary, make the necessary settings.
How to disable
How to disable answering machine on Megafon? This procedure is not particularly difficult. This can be done in 2 steps:
- disabling the answering machine;
- disable forwarding.
Dial *845*0# . Anyone who is used to managing their SIM via the Internet can disable Megafon's answering machine in their personal account on the official website.
After turning off the service, you need to remove the redirection. To do this, dial ##forwarding code# . In addition, it can be turned off by going to the cell phone settings.
Subscribers who intend to travel to another city or state may need to deactivate the service. When roaming, you will need to pay for incoming/outgoing calls when call forwarding is activated.
Malfunction of the mobile operator
In case of any dysfunction in the work of the mobile operator, you may also encounter problems dialing the desired subscriber. Such dysfunctions can be random in nature, or can be caused by overload of the operator’s networks, which cannot cope with the influx of calls (for example, on New Year’s Day).
In this case, the recipe may be simply waiting. Wait an hour or two, and then call the subscriber again. Usually during this time the dysfunctions are resolved, the load on the network will drop, and you can easily reach the right person.
Wait some time until the problem is resolved
Turn off your mobile phone when calling
In some cases, the subscriber simply turns off his phone or switches it to airplane mode, which may be due to a lack of desire to communicate, flying, or performing a number of urgent matters. When you call such a phone, you may receive a notification that the number (subscriber) is not available on the network (we discussed what this is above).
In this case, it is recommended to be patient and wait until the subscriber decides to turn on their phone. We also recommend checking this phone by calling from another number. Perhaps your number is simply blacklisted and you will not be able to get through.
The number has been blacklisted
You can block an unwanted subscriber both through the built-in functions of your smartphone and using special mobile applications, such as “Should I Answer?”, “Call Blacklist”, “Anti Nuisance”, “Call Control” and “Call Blocker Free”. Voice notifications in case of blacklisting vary for Tele2, Beeline, MTS and Megafon operators. It can be quite difficult to figure out whether your number is blocked. However, if after the beeps, instead of a standard voice notification, an unusual message is heard in the handset, it is likely that the phone has been blacklisted.
It is possible that the subscriber has activated Do Not Disturb mode because he is in an important meeting or his mobile phone battery is low. If after some time or the next day the situation does not change, you should call the right person from a different number or use alternative methods of communication. Although the signs of blocking vary depending on the cellular operator, there is one clear evidence that indicates an addition to the emergency situation. This is a busy signal that appears immediately after several short beeps.
Call a lost or stolen smartphone
If the person you are trying to call discovered that their phone was lost or stolen, they could inform their operator (especially if they are on contract). In this case, this number may have been temporarily blocked by the operator, and you may receive a message that the number is offline (out of network coverage).
If you suspect the loss of your phone, use other methods of communication with the subscriber - social networks, instant messengers, personal meeting.
Use instant messengers to communicate with the subscriber
What to do if the number is not registered on the network
In case of problems in the functionality of the phone, the message “Number not registered on the network” will be displayed for this subscriber. A caller to this number can receive a voice message.
In this case, it is recommended to restart the phone of the recipient of the call, install the necessary updates and change the network type in the phone settings. As a last resort, reset the phone to factory settings.
If necessary, reset your phone to factory settings
The caller just has to wait until normal operation of the receiving phone is restored and he can receive calls as normal.
How to make your phone inaccessible
If a situation arises when you need to make your phone inaccessible, you can use several methods. The simplest one is to turn off the device.
If the phone needs to work, you can turn on “airplane mode”. It disables all modules that are responsible for transmitting information. To do this, just open the notification center and click on the corresponding icon.
Sometimes you need to limit actions with the number itself. Many mobile operators allow you to temporarily block a number. To do this, just go to your personal account and select the appropriate service, or call the operator. The number will be unavailable during the indicated period.
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Tips and tricks
Even if Megafon’s number is inaccessible, you can take a set of necessary measures! You will definitely be able to contact the right user, just do the following:
- Write an SMS message or send a message in instant messenger. In any case, the subscriber will see the notification after turning on the smartphone;
- Wait a few minutes - the failure may disappear on its own if the problem lies in technical problems;
- Be sure to inform the person about the problems - perhaps he does not know that the number has been left without communication.
We figured out what “Number unavailable” means on Megafon. You will no longer be frightened by an unfamiliar notification - after all, we explained the reasons for the problem and found effective solutions that will be useful to every user.
Sources:
- https://megafonme.ru/nomer-nedostupen/
- https://megafon-lichnyj-kabinet.ru/avtootvechik-megafon
- https://offlink.ru/security/chto-delat-esli-nomer-nedostupen-na-megafon-abonent/
- https://4gltee.ru/nomer-nedostupen-na-megafone-chto-znachit/
