A subscriber of any mobile operator can restore his SIM card if it fails, is lost, or is blocked. Nowadays, most operators do not charge money for obtaining a duplicate SIM card, and it is available completely free of charge. Additionally, delivery of a new SIM card is offered, and the cost of such a service depends on the region, as well as the speed of delivery.
Today we’ll tell you everything about how to restore a SIM card from the Big Four operators: how long it takes, how to speed up this process, and whether it can be done in another region.
Free recovery
Today, operators do not limit their clients from receiving a free duplicate SIM card, and the question of how much it costs to restore is relevant only if the card is delivered by courier, or received by mail. Separately, it is worth noting Beeline, whose replacement service is free only if the old SIM card does not support 4G - you need to pay 30 rubles, but they will be returned as bonuses if the old SIM card did not work in 4G.
But the price of delivery depends on the operator, since each of them has its own tariffs and conditions for delivery.
You can restore your SIM card for free either online or by contacting your operator’s store. Without the number owner’s passport, none of the operators will be able to restore the SIM card.
It is worth paying attention to the ability to block a number. So, if you need to get a new SIM card of a different format, or the old one simply stopped working, then blocking is not necessary. If you don’t have a SIM on hand, then you need to block the number to prevent others from using it. This is especially true if your phone with a SIM card is lost or stolen.
How to forward from a lost SIM card
We have looked at what is needed to buy a SIM card, but there is another important point that is significant for many subscribers. If a person is forced to purchase a new number instead of replacing it, then he risks being left without communication for important contacts that were “attached” to the old SIM card.
As a standard, forwarding is configured in the phone where the SIM card is inserted, that is, it must be available. If the card is lost, then you can complete the procedure without it. But only if you have access to your personal account or operator’s mobile application.
You log in to the system using your credentials, you need the settings section. Usually the forwarding setting is located there. Select “All calls” and enter the new card number. Save everything. The operation is completed. Now calls incoming to the old lost card will be sent to the new one. If desired, you can later cancel the redirection in your personal account.
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about the author
Irina Rusanova - higher education at the International East European University in the direction of "Banking". Graduated with honors from the Russian Economic Institute named after G.V. Plekhanov with a major in Finance and Credit. Ten years of experience in leading Russian banks: Alfa-Bank, Renaissance Credit, Home Credit Bank, Delta Credit, ATB, Svyaznoy (closed). He is an analyst and expert of the Brobank service on banking and financial stability. [email protected]
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MTS SIM recovery
The company offers several options on how to restore an old MTS SIM card. You can receive it at the operator's showroom, by courier, or by mail. Free receipt is available only upon personal visit to the store.
If blocking is required, this can be done through the subscriber’s account on the website and in the application, or by calling the operator at 88002500890. The first two weeks of MTS blocking are free, and then a fee of 1.1 rubles is charged for every day.
You can get a new SIM card for free at any operator’s office. If the SIM card is tied to another region, then you must use SIM card delivery. You can order by courier or by mail on the website, or by calling the operator. However, starting in 2022, the operator offers in a number of cities, including Moscow, a SIM replacement for any region - the list of cities and offices can be checked on the operator’s website and by calling the support phone.
Home delivery costs from 200 to 420 rubles, and depends on the speed of delivery, as well as the city. An order via mail costs 115-120 rubles. The cost is debited from the number's balance when a new card is activated.
By the way, you can order a new SIM card by mail even while in another country. To do this you will need to fill out an application.
The operator also has the option to use virtual eSIM. Such a SIM card can only be restored by personally contacting the operator’s office.
Restoration in your Personal Account
The self-service service allows the user to perform various operations with the phone account, including the ability to restore the SIM card. To restore a SIM card in your personal account, follow these steps:
- Go to .
- Click the “Login” - “Mobile Communications” button at the top right of the site page.
- Log in by dialing the phone number and password you received earlier during registration.
- When you first log in, you must register and receive a password to log in. A phone number is used as a login.
- All procedures related to blocking and restoring a SIM card are carried out in the “Number management” - “Blocking” tab. Click on this link.
- If the SIM card is blocked by the subscriber on a voluntary basis, press the “Unblock number” button, then follow the system instructions.
- If the SIM card is blocked for other reasons, to restore it, visit a communication shop or service office, as described earlier.
Obtaining a duplicate from Beeline
There are several differences on Beeline in how to restore a SIM card. So, if you need a replacement while traveling around the country, this can be done in separate operator stores. You can clarify the address by calling the operator at 88007000611 from any phone free of charge in Russia. Using this number you can also block your phone if necessary, and order a duplicate with delivery, which is available only in Moscow and the region.
Receiving a new SIM card in the office is completely similar to the procedure at MTS. You will need to write a statement, and this can be done with a power of attorney from the owner of the number - notarized.
It is worth considering that the operator charges thirty rubles for receiving a duplicate SIM card - they are debited from the balance. As we have already noted, if the old one does not support 4G, then the funds will be returned to the balance in the form of bonuses, and they can be used to pay for communication services.
Additionally, it is worth noting that Beeline, like other operators, partially blocks the SMS service and payment for services from the balance for a day after receiving a new card. This is done within the framework of security in order to avoid unauthorized access to the number and banking services connected to it.
eSIM recovery is free for all subscribers. However, the service can only be used at the operator’s offices.
How to find a location by phone number?
How to find out where your device is, block it, or delete data from it
- Go to android.com/find and sign in to your Google Account. ...
- A notification will be sent to your lost phone.
- Information about where the phone is located will appear on the map. ...
- Choose an action.
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New SIM card MegaFon
MegaFon has the opportunity not only to restore your SIM card for free, but also to take advantage of free delivery. True, such a service will be available only in Moscow, and the period is up to three working days. You can order paid delivery for two hundred rubles in the Moscow region, and in the capital you can also receive a new SIM card within 24 hours for 400 rubles. You can order a SIM card for delivery through the operator’s website.
Free delivery is also available at any MegaFon store. It will be enough for the owner of the phone number to write a statement. To block a number until you receive a new card, you need to call the operator at 88005500500, or do it in your personal account. The free blocking is valid for seven days, after which a fee of one ruble per day begins to be charged. Please note that without charging a fee, the service is only valid if the card is lost or stolen - to restore it, you must receive a new one.
Digital eSIM recovery is available through operator offices. Please note that when ordering a duplicate, you can not only get a virtual SIM card again, but also a regular SIM card.
Why do my contact numbers disappear on my smartphone?
I know many reasons why contact numbers disappear from a smartphone. The most popular are:
- careless attitude of the user towards data (accidental deletion).
- The phone was reset to factory settings.
- when trying to root your phone.
- firmware update.
- problems synchronizing with services.
- the phone is infected with a virus.
Another popular reason is a failure in the smartphone system, and the contacts are not deleted, but simply become invisible. This can be fixed quite easily.
Tele2 number recovery
You can restore your Tele2 SIM card for free and get a duplicate by contacting one of the operator’s sales offices. When submitting an application, you must have the passport of the owner of the number.
The replacement SIM card delivery service from Tele2 is also available - the fee will be 470 rubles, and is available only to the subscriber - you cannot receive a SIM card by proxy. But the mobile operator does not provide the possibility of ordering by mail or when contacting an office in another region. Restoring a number by proxy is available according to the rules standard for all operators.
To block a number, you can use the self-service system on the My Tele2 website by calling +74959797611, or by contacting the salon. Blocking is free, and the number is restored after activating a new SIM card. To order a blocking, you can use the application or account on the website, and by phone you will need to go through identification - you need to provide the subscriber’s full name, as well as passport details. Instead of passport data, you can use a code word, if it has been set, or tell the PUK operator the code of the old SIM card.
You can also get a duplicate when using a virtual eSIM card. The rules and cost do not differ from the service of restoring a regular SIM card.
How to restore a Megafon SIM card?
Restoring a Megafon SIM card is quite simple.
You can do this in one of three ways:
- by calling the operator on the short number 0500;
- by contacting the Megafon office;
- through the official online store.
Using the 0500 helpline, you can block your SIM card if you lose your phone. You will need to prove to the operator that you are the owner of this card. To do this you will have to answer several questions. Contact any Megafon office and fill out an application for SIM card restoration. Be sure to take your passport with you. The company's employees will offer you to fill out all the necessary documents to resolve your problem. You will then be notified of a date when you will need to come back to collect your reinstated card.
To replace the SIM card through the online store, follow the link https://shop.megafon.ru/ and select your region. On the right side of the screen, click the “Login” button. Then fill in all the required registration fields (e-mail, full name, password) and click “Save”. After registration is completed, go to the “Connections” section and click “Replace/Restore SIM card”. Fill out an application for card restoration. Specify the number to be replaced, passport details and click the “Submit order” button.
You will then receive a registration number as per your request. After some time, a company employee will contact you, with whom you will discuss the time, place of delivery and its cost.
conclusions
In just a few minutes you can get a new SIM card at any operator’s salon. The service is provided free of charge, but is available only to the owner of the number. If your SIM card is lost or stolen, it is important to block the number as quickly as possible by calling the operator or doing it through self-service channels.
When you receive a duplicate, the tariff and services are saved, as well as the money on your balance, but you cannot restore deleted contacts in the memory of the old SIM card, and it is recommended to make a backup copy. How long delivery takes and the cost depends on which operator the SIM card is restored from, as well as on the region.
How to restore numbers on a SIM card?
When you restore your SIM card, your number, tariff plan and all connected services are saved. The address book is not restored when the SIM card is replaced. Therefore, if you are simply changing your SIM card to a card of a different MicroSIM and NanoSIM format, copy the contacts from it. If your card is with you, but the phone does not see it, you can use a SIM reader, which will “pull out” all the necessary information from it.
If your phone is on Android OS, you are in luck and you can restore contacts from the Google server. To restore phone numbers stored in the memory of a damaged (or lost) SIM card, you can try another method. Send a request to your mobile operator for call details. In the report, you can view information about calls made by phone number. In this case, you will have to remember who and when you called in order to identify subscribers by their phone numbers.
Of course, in this way you will not be able to restore all the numbers, but you will still be able to restore some part.
