There is no Internet connection on Yandex Station

After Yandex Station Mini with the Alice voice assistant was released, people began to buy smart speakers much more often. The main reason is one of the lowest prices in the segment. It costs significantly less than not only its older brother - a full-fledged version of Yandex.Station, but most analogues such as Google Home, Amazon Echo Dot, Mail.ru Capsule, Wink Marusya, etc. Of course, various problems began to appear during the operation of these gadgets. One of them is that the smart speaker does not connect to the WiFi network of the home router. I will show you several ways to solve this problem. The instructions may also be suitable for smart speakers from other manufacturers.

How to connect Alice to the Internet: typical problems

Today, modern technologies have become an integral part of our lives. No one can be surprised by smart phones from which you can not only make calls, but also listen to music, communicate on social networks, watch movies, play games, and find the necessary information on the Internet outside the city. Many high-tech companies, in addition to smartphones, have begun to develop other types of gadgets - smart watches, tablets and smart speakers. Domestic developments in this area include Yandex.Station, a smart speaker with the Alice voice assistant. All Russian users who are going to use this virtual voice assistant need to know how to connect Alice to the Internet in the village.

How to meet Alice so that she remembers the owner’s voice and recognizes him

If not only you, but also family, friends and acquaintances will use the smart device, you can ask the voice assistant to remember your specific voice. After that, he will make recommendations in Yandex.Music only according to your preferences.

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The smart speaker can remember the voice of one person. Therefore, the first acquaintance with Alice before setting it up should be carried out by the person whose personal Yandex profile will be used to control the gadget.

To get acquainted with the voice assistant, you need to:

1. Say: “Alice, remember my voice.”

2. The assistant will say several phrases that must be repeated.

3. Say: “What is my name?” - and the assistant will call your name.

Yandex.Station Alice - description, purpose

Key milestones in the development history of Yandex.Station with the Alice voice assistant:

• In 2016, development of a voice assistant began.
• In 2022, testing of Alice began.
• Since May 2022, the product has been announced at a technical conference in Moscow.
• On July 10, 2022, the official start of sales in Russia began.

Outwardly, it looks like a music speaker, but its functions are not only to play music. If you connect the smart speaker via the HDMI port to your TV, you will be able to watch movies, TV shows and cartoons. You can also control the viewing of videos from various video services and online cinemas. Yandex.Station is managed with the help of Alice. A useful feature of this virtual voice assistant is that you can speak commands even from another room, it will recognize them.

The smart speaker contains seven highly sensitive microphones so it can accurately detect where a voice is coming from, understand and execute commands, while filtering out extraneous noise.

If the device is connected to unlimited Internet, it is in sleep mode by default. To activate it, you just need to say the words: “Alice” or “Yandex” and the column will go into operating mode to execute the given commands. But sometimes users have a problem - Alice does not connect to the Internet.

Alice's advantages

The device allows you to combine home devices together.

From the multimedia side it is:

• Watching movies on TV
• Music
• Radio
• Creating a sound atmosphere (sounds of nature, sea and others)

Household appliance control:

• Lighting
• Conditioning
• Robot vacuum cleaner
• Coffee makers
• Teapots
• Smart plugs

Alice is ready to act as a personal assistant, the following will help with this:

• Alarm
• Weather forecast
• Reminders
• Maps and navigator

Important! Alice does not work with all devices; a list of compatible equipment can be found on the official Yandex website.

Step-by-step instructions for setting up Yandex.Station

You can connect and configure a smart speaker in several ways - via Wi-Fi to your phone, download the application, connect to a smartphone with an already installed application.

Connect your phone to the Internet via Wi-Fi

Let's look at how to connect Alice Station to the Internet using an application on an Android phone or iPhone. The main condition is that the user must have an account in the Yandex application and a high-speed connection must be available at the time of connecting to the Internet.

To connect you need to follow these instructions:

• Log in to the Yandex application.
• Open the “Devices” section, find the “Station” or “Mini Station” subsection and click the “Continue” button.
• The “Connect to a Wi-Fi network” section opens, where you need to enter your username and password. Experts recommend using a network with a frequency of 2.4 GHz, since the speaker does not yet support a high-speed network with a frequency of 5 GHz.
• Place your phone next to Yandex.Station and click the “Play sound” button to transfer data to connect to the Wi-Fi network.
• Once the connection is completed, the speaker will automatically activate and begin searching for the necessary updates. It can take some time.
• Once all the settings are completed, you can use the smart speaker.

Download the application to your phone

The Yandex application can be downloaded from the official application store: Google Play Market or App Store.

To do this you need:

• Go to the service and enter in the search bar: “Yandex with Alice.”
• Select the desired application from the list that appears.
• Click the “Install” button.
• When the download is complete, you can use this application.

You can install the web application this way if you have no problems with your Internet connection.

Connect the speaker to your smartphone with the application installed

If the Yandex application is already installed on your smartphone, try connecting the speaker to it in the following way:

• First of all, Yandex.Station needs to be connected to power.
• Connect your phone to the Internet. It is important that the speaker and smartphone are on the same network.
• Check that the installed application is updated to the latest version.
• In the menu, open the “Devices” section, select the “Station” subsection and click “Connect”.
• Hold your phone near the speaker to “play sound.”
• Wait while the system automatically configures itself.

Yandex speaker cannot connect via Wi-Fi

First of all, when you first connect the speaker to your Wi-Fi, you need to connect your smartphone to that Wi-Fi (from which you will do the setup). Go to settings, go to Wi-Fi section and make sure your phone is connected to your Wi-Fi.

1. you can quickly access and view a list of all networks through the Shutter menu. Then hold your finger on the "Wi-Fi" icon.

1. You can go there through “Settings”.

1. Open the "Networks and Internet" section.

1. And there will already be Wi-Fi. When you are connected to the main network, try turning off Mobile Internet as well.

If you still can't connect, try restarting your router:

1. Unplug it or press the "Power" button.
2. Wait approximately 2-3 minutes.
3. Turn it on again and try pairing the devices.

Procedure for setting up Yandex.Station

After you have figured out how to connect Alice to the Internet via Wi-Fi, you need to understand the principle of setting it up in order to fully use all the capabilities of this gadget. The sound reproduction on the speaker is excellent thanks to high-quality speakers, but its functions are not limited to this.

If you remove the casing from a smart speaker, the sound will be louder and clearer, but the appearance of the device itself will not be as attractive.

It’s very convenient that Yandex.Station can be completely customized. Music lovers can quickly find different artists using the Yandex.Music application. The system can remember which musical compositions the user liked, if he is, and in the future will offer these same tracks, as well as other works by their authors and works of similar genres.

There are special indicators on the speaker body:

• If the rotating purple indicator is on, the specified command is being processed.
• When the light is purple, Alice is waiting for a command from the user.
• The indicator flashes purple - a user-set reminder has triggered.
• Blue color – sound or music is being played.
• Flashing green – the alarm has gone off.
• Red indicator - Alice does not see the Internet for the village, there is no connection.

Troubleshooting

If you are unable to connect to Yandex.Station via Bluetooth, then most likely your computer does not have the necessary drivers. To download the necessary software, we recommend visiting the official website of the module manufacturer and reading other instructions at the link below.

The problem may be caused by the speaker itself, for example due to incorrect settings. In this case, after fixing problems with bluetooth on the PC, you need to restart Yandex.Station and, if necessary, restore the settings to the factory state.

In addition to these, there are other difficulties that are more individual in nature and require special measures. To resolve such problems, it is best to contact support using the link below, describing the situation in sufficient detail.

Sources

• https://sysadmin-note.ru/article/kak-nastroit-yandeks-stanciyu/
• https://messenge.ru/kak-podklyuchit-alisu-k-internetu/
• https://tablitsa-mendeleeva.ru/lajfhaki/yandeks-stanciya-kolonka-ne-podklyuchaetsya-k-wi-fi/
• https://WiFiGid.ru/reshenie-problem-i-oshibok/yandeks-stantsiya-ne-podklyuchaetsya-k-wi-fi
• https://pro-naushniki.ru/dlya-doma/kolonka/kak-podklyuchit-kolonku-alisu-k-vaj-faj
• https://fobosworld.ru/kak-podklyuchit-yandeks-stantsiyu-k-internetu/

Connection problems

Sometimes users have a problem when working with Yandex.Station - they cannot connect to the Internet of providers Maginfo, Megafon, Beeline, Rostelecom, MTS.

The reasons for such problems can be various:

• The speaker may not be connected to the smartphone. First of all, check if they are on the same network. There is an option that the smartphone is connected to the Internet via a SIM card, and the smart speaker via a router.
• Yandex.Station cannot connect to the Internet. The problem may be with the distribution, try connecting to the network via a smartphone. This is a fairly common reason when connecting the Alice assistant, why there is no Internet.
• When connected to a TV, there is no home screen image. The reason is that the speaker does not support working with this particular brand of TV. The Yandex website has a list of all compatible devices.
• The system does not set settings automatically when turned on. The problem may be in the column itself, so you need to contact technical support.

Working with Yandex.Station with the built-in voice assistant Alice is simple and convenient. The most important thing is to connect and configure the system correctly.

Summary

Remember : when you turn it on for the first time, you need to configure the speaker and pair it with the application that is installed on your smartphone.

Important : check that the cable is connected correctly and see if the adapter is plugged into the outlet at all.

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Knowing why Yandex.Station does not connect, we check the availability of the Internet, reboot the speaker and, if it still doesn’t work, check that the charger is working correctly.

How to reboot

Most often, a reboot is needed if the user has a question about why Alice does not connect to the Internet, or if there is a connection, but the gadget is still unstable. If you decide to turn off and turn on the router again, the speaker will also need to be reconnected.

To solve problems, you can use the following algorithm:

• The station is completely rebooted.
• If necessary, change the router settings.
• A different network is selected to connect the speaker.

It is not difficult to reboot Yandex.Station - it turns off the power for a few seconds and then turns on again. If the steps described above did not help and the operation of the speaker is unstable, you need to reset the existing settings to factory settings.

To do this you need:

• Press the power button and hold it for a few seconds. In this case, the indicator should light up blue.
• Go to the Yandex application, go to the “Devices” section and open the “Settings” tab.
• In the list that appears, find your column and click “Configure again.”
• Enter your login and password.
• Bring the smartphone to the speaker, select the “Play sound” function.
• Wait until all settings are completed.

Resetting the speaker and reconnecting

Typically, a connection problem occurs when a person changes to a new router or changes the router settings. In this case, we have two options:

• Change the Wi-Fi router settings so that the configuration is the same as on the previous router. I'm talking about the Wi-Fi network name, password, channel width, supported standards, and frequency. I will write about this in the next chapter.
• Reset the speaker configuration and reconnect it again.

Let's do a reset:

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1. Turn off the column.
2. Press and hold the button with the image of a crossed out microphone. We don’t push it until I write about it.
3. Turn on the column again.
4. As soon as the backlight turns yellow, release the button.
5. Next, you will hear the greeting that you heard at the very beginning before setting up.
6. Now we set it up again - look at the first chapter of this article. If there are problems with the connection again, then see the chapter “Problem with Wi-Fi settings”.