MTS “Call Waiting” service: why is it needed and how to use it

Date: September 7, 2022 | Updated: August 23, 2022 | Author: Moblie-man

Among the huge list of additional offers that MTS makes to its subscribers, there are the following. And today we will pay attention to this proposal, because this option has the functionality that the vast majority of modern subscribers will probably not refuse.

How to enable the sleep function

Regardless of the manufacturer, the instructions for turning on are almost the same. Let's consider the algorithm of actions using the MIUI shell from Xiaomi as an example. Go to the settings of the “Phone” application. Typically, they can be accessed through an icon with three dots or stripes.

We find the line that says “Call waiting”. Set the slider to the active state. The instructions are suitable for setting up the call hold function on Android with shells from other companies. The sequence of actions is no different; only the names of the items may change.

Note: don’t know how to set up speed dialing on your smartphone? Read about this in the article: “Speed ​​dialing on an Android smartphone.”

How to turn on standby mode

There are two ways to start hold mode:

1. On one's own.
2. During a call to the second line.

In the first case, you need to select the “put on hold” button on the touch screen. You can return to the conversation at any time by simply pressing again.

For information: if the proximity sensor on your smartphone does not work well. A subscriber can accidentally turn off the conversation microphone or put a call on hold by bringing the smartphone to their face.

The second option will only work if, during a conversation, a third person starts calling one of the subscribers. Action options will appear on the screen: reset the current caller and start a new call or put him on hold. Tired of unknown numbers? Find out how to get rid of them in the article: “How to add a person to the blacklist.”

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Three ways to protect mobile phone conversations from wiretapping

If you are looking for easy-to-use, inexpensive and mobile call protection, this article will help you learn about three modern and easily accessible ways to reliably protect your entire communication line from eavesdropping, as well as the pros and cons of each of them. In order not to bore the reader, complex technical terms and concepts are left outside the scope of the article, and some processes are described at an abstract level.

Introduction

First, let’s take a look at the “dark side” of modern communications to better understand the strengths and weaknesses of the conversation security solutions under consideration.

There is a “middleman” in voice communication

In conversations between subscribers, there is always an “intermediary” who connects calls or through which conversations pass - this is software placed in equipment of various types and types (colloquially referred to as “hardware”). Example of intermediaries: office or city PBX, Skype/Whats App/Viber servers, base stations or voice gateways of mobile operators.

Owners of "intermediaries" have access to conversations, messages and all kinds of information passing through their equipment.

Telecom operators analyze the information transmitted through them

Calls through mobile operators, calls over the Internet, visiting websites or reading mail are a flow of information that passes through wired (wireless) channels and equipment of telecom operators (intermediaries).

A home (office, hotel, restaurant) router is also an intermediary, with access to which you can secretly analyze the information passing through it!

The operation of information analyzers is similar to the operation of medical MRI equipment, which looks into any area of ​​the human body without surgical intervention. In this way, logins and passwords from the “victim’s” email, telephone numbers dialed by him, addresses of sites visited, parameters of mobile devices and computers are found out.

Trojan (spyware) programs

Recently, a large number of spyware programs have been created for smartphones that secretly record and secretly transmit to attackers the location of the device, everything that is said into the microphone, everything that is transmitted through the speaker or camera, the typed test and much more, even when the smartphone is in standby mode.

A spy Trojan, once on a smartphone, can record conversations before they are encrypted (microphone and camera video recording), as well as after they are decrypted (speaker recording). This is perhaps one of the most effective ways to bypass conversation protection.

Location and identification

The use of mobile conversation services or mobile Internet access provides the user’s location and information about the devices from which calls and access to the Internet are made.

Knowing the location of your mobile device, you can also:

Telecom operators transfer information of their subscribers to the state

In almost every country in the world, telecom operators (intermediaries) are forced to transfer to the state information about their clients at the request of intelligence services or law enforcement agencies: which sites were visited, the date and time of the visit, information about the devices from which they accessed the Internet, from which IP addresses they received information, with whom he corresponds and calls, location, etc.

Mobile and wireline communications involve thousands of kilometers of wires and thousands of pieces of equipment throughout the country. It’s like a large forest with long roots in the form of communications that cannot be moved to another territory if the requirements of the authorities are not satisfied. Therefore, telecom operators constantly “hand over” their clients to government agencies.

Illegal-legal wiretapping

Illegal wiretapping is carried out not only by hackers and specialists with expensive equipment, but also by representatives of government agencies. In almost all CIS countries, corruption is deeply rooted in law enforcement agencies, intelligence services and prosecutors, whose employees, for personal interests or “on order”, using their official position, organize wiretapping of all types of communications that the “victim” can use: mobile communications, wireless and wired Internet access, city telephone connection.

The law considers wiretapping only as one of the types of operational-search activities, for which a court order is not required. The “victim” is made a defendant in a criminal case, at least as a witness, and he can now begin to be legally wiretapped. And the “victim” may never know about it.

Having a false case in hand, a request is sent to mobile and wireline telecom operators, in which it is required to give out all available information on their client (call history, SMS, MMS, call recordings) or not to interfere with the work of government technical specialists who connect to the “victim’s” line. to collect information.

In this case, it is impossible for the subscriber to detect surveillance if it occurs on the side of the telecom operator (intermediary).

Joint call

Creating voice conferences using mobile communications was a popular activity long before the advent of Skype or other programs. To set up a parallel call on your Android phone, call one of the future participants in the group call.

One of the interlocutors must turn on the standby mode and dial the second person. An icon with a “plus” and the words “merge” will appear on the screen. Click on it, after which the voice conference will begin.

Home » Android » How to set up a second line on Android

How to enable or disable the second line?

A more correct name for this function is call waiting, that is, if at the time of a conversation someone else is trying to call you, the phone informs you about this with short beeps. And you can put the current conversation on hold and connect a second subscriber. In addition, at this moment you can combine these 2 or more calls into one and everyone will hear each other.

The second line service (call waiting, conference calls) is enabled by default for all mobile subscribers and there is no charge for it. For this reason, if the second line does not work for you, then most likely it is disabled on your phone.

How to enable a second line on Android smartphones?

1. First you need to find the calls menu, depending on the phone they can be located in the main settings, in the phone settings (that is, dialer, dialer). For this reason, the easiest way is to go to the phone application and call up the settings of this application and go.
2. Next, go to the voice calls settings
3. Next, go to additional settings
4. Find the menu item – “Parallel call” or “Call waiting” and put a tick in front of it.

How to enable a second line on simple phones?

The essence is approximately the same. We find calls in the menu settings and then the procedure is exactly the same as described above.

How to enable using USSD requests

And the easiest way to enable or disable Call Waiting (parallel call) using USSD requests - regardless of the phone and operator

*43# — enable call waiting #43# — disable call waiting

ps If you have a phone with 2 SIM cards, then you need to set call waiting on each card.

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How to disable?

You can disable the option in several ways (all described methods are suitable for disabling both modes):

1. Through your personal account. To do this, go to the “Manage my services” section and uncheck unnecessary functionality.
2. USSD command. Dial the digital code *520# on your phone and press the “Call” button. Hotline Megafon. Call 0500, and after connecting, ask the operator to remove this option from your SIM card.

If you need this function again in the future, the ban can be removed using any of the methods described above.

How to enable call waiting on Android

Android is full of useful bells and whistles and they are constantly being replenished with new ones, making it possible to use our gadgets more efficiently.

If you want to receive notifications during a call, you will need to activate the "call waiting" option

This setting is available in phones regardless of the operating system version, for example, Android 5.1 or 6.0.1 and user interface.

You will hear some beeps in the speaker, you can switch to another call and talk to someone else.

This way, you will be able to keep the original call open and answer the new one without closing either of the two.

If you answer another call while on a call, the first party will hear a voice message or song, depending on your network operator.

How to enable call waiting on your Android phone

Log into the telephony app and then turn them on. To do this, click “Options” at the top left and go to settings.

Now go to the “Advanced” tab.

Here, in the “Call Waiting” section, move the slider to the right position.

This means that you will receive notifications about other incoming calls while you are on a call.

That's not all. Let's go back and go to another tab - “Signals when calling.

Here, opposite the line “Notification. During a call...”, also move the slider to the right.

Important points in setting up call waiting on Android

Please note that the names may differ slightly from mine, depending on the android version and user interface.

In this case, I used a Samsung Galaxy phone with Android 6. Also, make sure that the call on hold option is active.

This feature has no other settings and can be turned on or off.

There are other settings in the telephony menu that you can play with, but with caution.

We are talking about call forwarding - be careful not to make a mistake. There you have the choice of when and which number will be forwarded to another.

You can also turn on call blocking, show or hide your phone number, and other options. All these settings are available in the Phone application menu. Good luck.

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How to find out who is tracking your phone?

With just a few short codes you can learn more about your phone settings and consider whether your messages and personal data are protected and whether your messages are being tracked.

Using this code you can find out whether your calls, messages and other data are being forwarded. The status of various types of forwarding, and the numbers to which the information is transmitted, will be displayed on the phone screen. This feature is most often created by jealous partners or parents who are trying to protect their children from spam or criminals. Elderly people often fall victim to this practice where they give their phone to a stranger to make one call. If people do this, they risk giving criminals information about where they live, their friends and family, their habits and daily activities, and financial circumstances.

Dial this code if you want to know where calls, messages and data are forwarded, if you think that no one can provide you with this information. The chances are quite high that your voice calls are being redirected to one of your cell phone operator's numbers.

This is a universal code to disable all forms of forwarding from your phone. It would be a good idea to use this before you sign up for roaming. In this case, money will not be debited for calls that are redirected to voicemail by default.

Using this code you can find out your IMEI (International Mobile Equipment Identity). If you know this number, you can find your phone if it is stolen. When enabled, its location is automatically transmitted to the network operator, even if another SIM card is installed. If someone knows your IMEI number, they can find out the model and specifications of your phone.

(James Bond Codes)

There are special codes that allow you to track your location and also determine whether someone is following you or not. To do this you will need the netmonitor utility. Enter one of the following codes:

How to enable a second line on your phone?

Modern life is so dynamic and active that many people often have to make many phone calls in one day. In order not to end up missing the most important one - from a colleague or loved one, it is better to take care of connecting the second line on your phone in advance.

Instructions

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Problems enabling VoLTE

Even if the smartphone supports VoLTE, the function may not work for some reason. If the call does not go through 4G (you cannot use the Internet during calls), then you need to try the following:

1. Find out from the operator whether the SIM card supports 4G. Each operator has a special USSD command for this. Sometimes it may be necessary to change the SIM card at a communication store.

3. For some operators, VoLTE does not work if the caller ID and dial tone options are enabled.

4. In a device with two SIM cards, VoLTE will only work for the main one. To improve communication quality, some models have the function of transferring mobile Internet through a second SIM during calls via VoLTE. But you need to be prepared that traffic from the second SIM card will be consumed.

The second line does not work during an active conversation

Home > Questions > The second line does not work during an active conversation

Good afternoon! I've been using the phone for a week... There are several questions/complaints: 1) For some reason, the second line does not work during an active conversation. the call simply drops and the phone does not allow you to switch or end the current conversation and activate the second line. This is extremely inconvenient, because... The phone is working and I have a lot of calls, and most importantly, all of them are important :). Please tell me how to deal with this? I looked in the settings and found nothing. There were no such problems on previous phones (S3 mini and Xperia). 2) in WhatsApp - I couldn’t find where the time for incoming messages is set. The time of outgoing messages (i.e. mine) is shown correctly, but incoming messages are some kind of nonsense. Can I do something about this? 3) Weather widget... the same nonsense with time. Shows 4 hours ahead. Moreover, the phone itself shows the correct time. In general, how inconvenient it is. I finally found a way out: I deleted it. I downloaded the clock separately from the playmarket and the weather separately... but the question remained open. 4) I can’t find the widget with contacts, the cat in the S3 mini was on a separate desktop (selected contacts with photos). Can I download it somewhere or install it somehow?

Thank you in advance.

News Release Sponsor: Galaxy Case

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Call waiting

“Call Waiting” mode - allows you to receive an audio notification during a telephone conversation and information on the mobile phone display about the receipt of another telephone call. In this case, the sound signal about an incoming call will be heard only by the subscriber to whose address this call is received.

To use the “Call Waiting” mode after adding, you must activate it through the mobile phone keypad.

• To do this, you need to dial *43# on your mobile phone keypad and press the key (make a call);
• In order to check whether the mode is active
  , you need to dial *#43# on the mobile phone keyboard and press the key (make a call);
• In order to deactivate the mode
  , you need to dial #43# on the mobile phone keypad and press the (make a call) key.

Call hold

1. In order to refuse to accept the waiting (second) subscriber when talking with the first call, you must dial 0 on the mobile phone keyboard and press the (call) key.
2. In order to end a conversation with the first subscriber and accept the waiting call of the second subscriber, you need to dial 1 on the mobile phone keyboard and press the (make call) key.
3. In order to keep the first subscriber on the line during a conversation and accept the second waiting subscriber, you need to dial 2 on the mobile phone keypad and press the (make a call) key. For an alternate conversation between subscribers, you must repeat the combination.
4. In order to make an outgoing call to the second subscriber while talking with the first subscriber, you must:
   Option A.
   On the mobile phone keypad, dial 2 and press the key (make a call), this action will switch the first subscriber to hold mode.
   Then dial the phone number of the second subscriber and press the key (make a call). Option B.
   On the mobile phone keypad, dial the phone number of the second subscriber and press the (make a call) key, and the first subscriber will automatically switch to hold mode.
5. In order to end a conversation with all subscribers, you need to press the key twice (end all calls).

It is also possible to use the mode through the telephone menu (see the instructions for the telephone).

Attention!

If a subscriber calls numbers 0870 (Mobile Assistant), 0890 (MTS Contact Center), 0876 (financial control), the “Call Hold” mode
does not work
.

Additional Information

and “Call Hold” are activated by default when connecting to MegaFon and are also valid when changing the tariff, unless the subscriber has independently disabled them.

For call hold to work correctly, your phone must support this feature.

All calls are paid according to the terms of your tariff.

The service is available to all MegaFon subscribers in Russia. The provision of services in roaming depends on the roaming partner’s network and is not guaranteed.

Placing a call on hold is charged within the limits. When using the Conference Call service, all calls made are paid for.

You can see how to use it in the instructions for your phone.

In the window that opens, click on “Advanced” and activate the switch next to the “Call Waiting” item.

Call waiting is a special feature that allows you to notify you of a new incoming call while you are talking on the phone with another person. In turn, the caller will receive a voice message that you are talking and will decide for himself whether to wait until you answer him or end the call. How to enable call waiting on Samsung?

What if I add both services?

When simultaneous activation and “Call Forwarding” using a conditional forwarding code (code 61 “no answer” or code 67 “busy”), the “Call Waiting” mode is activated first, and then the “Call Forwarding” mode.

During a conversation, the subscriber sees the expected (second) call on the telephone display and hears a characteristic sound signal. The subscriber can answer the call, i.e. he will use the Call Waiting mode.

If, within the time specified for forwarding, the subscriber does not answer the expected (second) call, then the “Call Forwarding” mode will work for the second call. And the second call will be forwarded to the number specified for forwarding.