Why are SMS not sent from a phone with a Beeline SIM card?

Information is current! The page was updated on November 27, 2018.

Among cellular communication services, sending SMS messages is one of the most common. If SMS messages are not sent, Beeline will always help its customers with advice and technical support. But if a Beeline subscriber cannot send SMS from his phone, before calling the hotline with the words “I can’t send SMS,” you can try to solve the problem yourself.

What could cause the error

When messages do not arrive on a mobile phone in a timely manner, this is very disappointing, since recipients can wait endlessly for the confirmation code for payment, a shopping list or other relevant information to arrive. Let's look at the most common problems why messages are not sent via Beeline:

1. When a subscriber does not monitor his balance. In this case, the message is not sent due to insufficient funds in the account;
2. Modern phones provide many benefits to users. But in inept hands, various accidents are possible. So, if you have Android, you should check what SMS sending period has been set. It is advisable to set the maximum period. If the recipient is outside the network coverage area for more than an hour, and your phone has a message sending period set to 45 minutes, then he will not receive the message;
3. If the recipient has blacklisted you, you will not be able to send SMS to him;
4. The SMS center phone number is automatically registered in the settings of each mobile phone. Exceptions to this rule are Chinese copies and unlicensed devices. Messages may not be sent due to the absence of this number in your communication device;
5. If a message with code 28 appears on the phone screen, this means that the SIM card is about to expire, it is blocked or damaged. In this case, it is impossible to make the SMS go away;
6. If the operator sent a delivery refusal, then there may have been an attempt to pay for services that are not on the list of allowed ones.

Method 2: Clear cache

Errors when sending messages may be caused by the application itself. In this case, you can try clearing its cache.

1. Go to the “Settings” of your smartphone, open the “Applications” section, find “Messages” in the list and tap on it.
2. Go to the “Memory” section and click “Clear cache”. After that we try to send a message.

What to do

Most often, SMS sending errors can be corrected and you don’t need to make any special efforts. Insufficient funds? Check your account using USSD request *102# and deposit the required amount. Is there no SMS center number in the settings? In this case, you need to do the following: manually enter the Beeline number +79037011111, and select GSM in the “channel for SMS” field. If the choice is between “CS” and “PS”, choose “CS”.

If sending to all numbers fails, try rebooting the phone and trying again. If you received a notification on your mobile phone that the number was blocked, or the SIM card was damaged, then you need to contact the Beeline customer service center. Don't forget to take your passport. Before doing this, it is better to transfer all contacts to the mobile phone’s memory. The new SIM card is a duplicate of the old version. The number, balance, connected services remain in their original form.

You can also order a replacement SIM card online on the mobile operator’s website. This procedure is carried out through your personal account with delivery to your home. The cost will need to be determined individually. You can check the status of the SIM card by calling the operator at service number 0611 from your mobile phone. Here you can clarify the question of why messages are sent but not received by the recipient. A specialist will check the situation by number and coordinate your actions.

What to do if SMS messages are not sent on Megafon

You need to act based on the reason:

1. Checking the Megafon SMS center number. It is possible that the phone number was entered without the eight or “+7”. The number should be saved in the phone book so that no difficulties arise in the near future. To change your phone number, enter the USSD request *5005*7672*+79262909090#. The current SMS center number is +79262-909-090.
2. We are lifting the established ban on text messages. You can cancel the established restrictions using the USSD command: *330*network password# and the call button. After sending the request, you need to restart your phone. By default, the same password is set for everyone: 1111. For those subscribers who replaced the secret key, you should use your personal one.
3. We remove the established restrictions on the phone. Turn off the mobile device. We take out and put the SIM card in another device. Be sure to check the settings of the phone you are using according to the developer’s instructions.

It is recommended to check all possible causes and take measures to resolve existing problems. You can perform the actions yourself or use the customer support services during a personal visit to the company’s office or remotely by phone.

After replacing SIM

Error 38 when sending SMS Megafon may occur after activating a new SIM card. The service of sending text messages may not be available immediately after connecting a new card. You can determine the cause of the problem yourself. If, after diagnosing the device, it is not possible to eliminate the violations, then the only correct solution is to replace the SIM card.

IPhone

Instructions for troubleshooting text messages for iPhone owners:

1. Perform a forced reboot by holding down the Home and Power buttons. A hard reboot eliminates many errors that occur in the system.
2. Reset the default network settings by going to the “Basic Settings” section and clicking on “Reset”.
3. Check your iOS settings under Messages. The “Send as SMS” switch must be active.

You can check what the problem is by moving the card to another phone. As a last resort, you can go to the company’s office, where an experienced employee will conduct a diagnosis.

Android

Android owners most often encounter such a reason as the phone's memory is full. You can solve the problem by deleting old SMS messages. You can fix other problems by restoring the factory settings.

A critical situation is considered if, along with violations from text messages, other problems are observed. The cardinal solution is to flash the smartphone.

Check your balance and remaining minutes

The most common reason for disabling the SMS sending service is to reset the balance of your mobile account. If there is not a penny on it, you can no longer send messages until you transfer a sufficient amount to the account. You can easily check your balance by typing the well-known command *102# . The answer will come in just a few seconds and will contain the amount on the balance of your number. In addition, you can go to your Personal Account or open the “My Beeline” - the necessary information is also there.

Don't forget to track your package SMS consumption if your tariff provides for a limited number of messages per month. If it is exceeded, you begin to pay for sending each message, and the money in your account can quickly run out. To always be aware of what you currently have, connect with the command *110*901# . All data on the amount of money in your account, the balance of package minutes, SMS and Internet traffic will be before your eyes every time you pick up your phone.

Brief introduction

Problems on the operator’s side have been very rare in recent years. This is due to the accelerated improvement of equipment, constant diagnostics and repairs.

Communication fails only on major holidays, during mass events - the reason lies in the congestion of the network. Each mobile tower accepts a limited number of calls, but when everyone within a radius of several kilometers tries to make a call every second, a serious problem arises.

Fortunately, everything gets better within 30 minutes - the flow weakens, returning the number of outgoing calls to the tower’s capacity. Such incidents most often occur on New Year's Eve, Victory Day, Christmas and other significant dates.

Incorrectness on the user's side is the most popular explanation for an unsuccessful attempt to send an SMS message. The reason for incorrect settings is the newness of the phone, illiteracy of the user, or failures in the device’s OS.

To resolve each of the difficulties, you can use our short instructions. They will be relevant for all large operators - MTS, Beeline, Tele2, Megafon.

When sending a message, errors 50, 28, 38 often appear

Check your SMS settings

Sometimes SMS settings get lost spontaneously, which leads to the system refusing to send messages. There is nothing wrong with this, it’s easy to restore the necessary settings, and you don’t even have to use the ominous “Reset” button, which resets the settings to their original state. It will be enough:

• open the settings menu and select the messages section;
• find the tab “SMS center number” ;
• erase the contents of the tab and manually enter the correct number +79037011111 , check the correctness of the entry and save the entry;
• check other settings: the data transmission channel must be specified as GSM, but in no case GPRS, message type or format – “Text” or “Text”, SMS, Standard/Normal.

After restoring SMS settings, be sure to restart your phone to register the correct settings in its operating system. After the reboot, test the correctness of sending: type any text and send it to number 000 . Testing is performed free of charge.

How to set up SMS correctly

The sequence of actions for setting up SMS differs depending on the operating system of the smartphone.

When setting up, you can additionally mark the necessary items so as not to fill the phone’s memory.

On Android

On Android, to change the parameters you need to do the following:

To save the information, you need to click on “Update”. On some models, a similar line is located in the “Menu” in the “Messages” section. There you need to select an item with parameters and edit the SMS center data.

On iPhone

Why may a sent SMS not be received?

There are cases when you sent an SMS, but the recipient did not receive it, although rare. There may be several reasons:

• the recipient's phone was turned off or offline for too long, and the message was automatically deleted from the Message Center memory;
• you dialed the recipient's number in the wrong format - without +7;
• Beeline cannot send SMS to the numbers of this operator;
• The recipient's phone memory is full and the message cannot be received by his phone.

To make sure your messages are received by recipients, turn on the delivery report feature in the message settings menu. In many phones, it is turned on automatically if you put an exclamation point in the text field before the start of the message.

At first glance, sending a short text message is as easy as making a call or checking the balance on your phone's SIM card. But in reality, various technical problems may arise that hinder this process. As a result, the Beeline subscriber finds himself at a loss, not understanding what the problem is. To find out why SMS are not sent from Beeline, you need to determine the reason and try to eliminate it.

Method 4: Removing conflicting software

Boot your smartphone into “Safe Mode”, in which only system applications work and all downloaded ones are blocked. To do this, open the “Shutdown Menu” by long pressing the physical power button of the device, then hold down the “Shutdown” icon and on the next screen confirm that the phone is booting into “Safe Mode”.

Ways to solve the problem

First of all, you should pay attention to the icon symbolizing the signal level of the cellular network. In an area with poor or intermittent coverage, it is normal to experience interruptions when receiving or sending SMS messages. The reason may be either excessive distance from the repeater or problems in the operation of the transmitting station. The solution is to find a reliable reception area and try to call the 0611 hotline for clarification.

Any Beeline subscriber can check the functionality of the SMS service by sending a free message to number 000.

The next step should be to check the functionality of the mobile device and SIM card. To exclude or prove the involvement of a mobile phone in the problem, you need to move the SIM card to another phone, register on the network and try to send a message. If SMS messages on Beeline are still not sent, then the reason should be looked for in the SIM card. The card may have been rearranged frequently or was carelessly cut to a smaller format. As a result, mechanical damage appeared on it, and some functions stopped working. Such a SIM card must be replaced with a duplicate in one of the Beeline offices.

If everything is in order with the SIM card, then you need to check the sufficiency of funds in your account using the USSD command *102# or by calling 0697. If it turns out that the balance is zero or has dropped into the negative zone, the system will inform you that that the SMS could not be sent. You can get out of this situation in one of 4 ways:

• top up your account with a bank card;
• take the Trust payment by command *141# or by number 064012;
• send a message asking to call back *144*N#, where N is the phone number;
• use the call at the expense of the interlocutor using the number 05050.

If there are no errors when sending from another phone, then you need to look for the problem in your mobile phone. In older devices, the reason for SMS not being sent may be that the memory for storing messages is full. Its volume is limited to several dozen pieces and requires regular cleaning. In the case of a smartphone, another factor is added - the Android operating system, which is susceptible to viruses and can fail for various reasons.

A malfunction related to incorrectly specified settings of the SMS center, which is the operator’s service number, deserves special attention. The fact is that all messages sent by the subscriber first arrive at the SMS center and are then forwarded to the recipient. Therefore, an incorrect number on the phone completely blocks the ability to send messages.

The storage period for messages in the SMS center is 24 hours.

In normal mode, the SMS center number is automatically registered in the phone when the SIM card is installed, along with other parameters. But in case of a software failure or intentional actions, it can be deleted (changed). To check this, you need to enter the SMS messages menu, and then select “Message Options” and “SMS Center Number”. The number +79037011111 should appear on the screen. Otherwise, you should enter it in the appropriate line and confirm your entry. In addition, there are phone models in which the user must check the format (text, SMS) and transmission channel (GSM) of messages.

iPhone owners have the opportunity to configure the SMS center using the command *5005*7672*+79037011111# or verify that it is installed correctly using the command *#5005*7672#.

If none of the above methods helped solve the problem, then you will have to visit the Beeline subscriber service center, taking with you a phone from which SMS and a passport are not sent.

So, today we will talk to you about why SMS cannot be sent from your phone. In addition, we will try to understand what the reason for such behavior may lie, and also learn how to correct the situation for the better. After all, sometimes this is done quite easily. Let us quickly begin to study our question today.

How to fix the “Messages could not be sent to Android phone” problem

There are several ways that users can try to resolve their issue regarding text messages not sending on Android phone. Effective methods are listed below:

Soft reset

A soft reset, which simply means rebooting the phone, is often used by users to fix Android problems. You can turn off your phone for a while and then turn it on to see if it works. Of course, you can also just hit reboot. The chances of your problem being solved are greatest if you go this route.

Clear cache

Clearing the cache is the most common solution to some problems. Thus, this method is often recommended by many specialists. You can follow these steps to clear the cache:

1. From the Settings menu, select Application, and then open Application Manager.

2. Swipe the menu to get a list of apps and search for the Messages app.

3. When you open the app information, you will see the Clear data and Clear cache option. You can clear both data and cache and then reboot your device and see if the problem is resolved.

Force stop the application

To force stop an application, you can follow these steps:

1. Go to the settings menu and open the application.

2. In the Application Manager, swipe down to see all applications. Now find the Messaging app in the list and click on it when you find it.

3. When you open the app information, you will see an option that says Force Stop. Click on it and then reboot your device.

Factory Reset Android Device

If all the above methods fail, the last option to solve the problem is to reset your Android phone to default settings. A factory reset will return your phone to its original state. You can then follow the necessary steps. Make sure to back up all your data files before moving on to the steps. To reset your Android device, you need to follow these steps:

1. Open Settings on your phone and find the Backup & Reset option.

2. In the “Backup & Reset” setting, at the bottom you will see the “Factory Data Reset” option. Click on this icon and restart your phone.

Although all data will be erased from your phone, you will be able to send messages from your Android phone again.

Check the SMS center number

An SMS center is a special number of a telecom operator through which SMS are sent. This number is stored in the SIM card memory and entered through the settings of the smartphone/tablet. If the number is not specified or is specified incorrectly, then the SMS will not be sent - an error will appear.

Check that the correct SMS center is entered on your device. To find out, call your service provider.

MTS - 0890, Beeline - 0611, Megafon - 0500, Yota - 8 800 550 00 07, Tele2 - 0611, Motive - 111, Rostelecom - 09

Check your smartphone/tablet in safe mode

Downloaded applications may affect the operation of the device, including blocking the sending of SMS. To check whether downloaded apps are affecting SMS, boot your device into Safe Mode. In this mode, all downloaded applications are disabled (do not work). Try sending an SMS. If SMS messages are sent in Safe Mode, reboot your device. Then delete the downloaded apps one by one until SMS messages start to be sent. It's best to start with the apps you've downloaded recently.

Test your smartphone/tablet with a SIM card from another operator

Insert a SIM card from another operator into your device (for example, if you use MTS, install Megafon) and try sending an SMS.

You can borrow a SIM card from friends or relatives; verification will take no more than 5 minutes.

There is no use putting your SIM card in another phone. You just need to put another SIM card in your smartphone/tablet.

If SMS messages are sent with a SIM card from another operator, then something happened with the telecom operator or the SIM card is broken. In this case, contact your service provider. If SMS still aren't sent, try the next tip.

Reset your data

How to reset data

If SMS are not sent after resetting the data, the smartphone/tablet is broken. To fix it, contact a Samsung service center.

Phone settings

So, it’s worth starting with the most likely scenario. If you are unable to send SMS (Beeline, MTS or any other operator), then you will have to pay attention to the settings of your phone. Maybe there is a ban on receiving/transmitting data. In other words, blocking.

As a rule, you can correct the situation by changing the settings. They are usually located in the "Communication" or "Network" section. If you don’t know how to handle your gadget and configure it, then contact a specialized service for help. They will definitely help you solve your problem. But there are also a number of rather interesting cases when SMS from a phone is not sent. Let's quickly recognize them, and also learn how to correct the situation.

Question answer

Let's look at a few basic questions that users encounter when trying to send messages to other numbers.

Why don't they go to short numbers?

This phone number may be marked as “fraudulent”. The operator has blocked sending and receiving. Check this information by calling the hotline.

The process takes a lot of time

Long message sending may be due to:

• with network congestion,
• the device’s RAM or permanent memory is full,
• glitches and malfunctions in the operating system.
• Perhaps the network or base station on which your smartphone hangs is undergoing maintenance. The phone sees the network, but in fact there is none.

The subscriber receives an empty message

If the recipient complains about an empty SMS, it is worth checking: support for emoji and emoticons, encoding, support for special characters. The settings for MMS messages may be lost or the reception of media files may be prohibited, or there may be a lack of codecs and playback programs.

They don’t go only to short numbers

Network settings

Here is another reason for problems with sending messages. In fact, this particular scenario is the most likely. Especially if you just inserted a new SIM card into your phone. Of course, we are talking about network settings.

So, for example, if you bought and inserted a Megafon SIM card into your gadget, SMS are not sent - do not be surprised. Instead of immediately starting to send messages, just wait a while. This applies to any mobile operator. You should receive special network settings. Open the message sent by the system and then save it. Eventually, you will see a message about changing the settings. Only after this can you fully use the new SIM card. Try to see if everything is fine with sending messages. No? Then let's think further about what could be the matter.

Method 1: Setting up an SMS center

An SMS center is a service through which messages are sent. It is a regular number, which necessarily starts with “+7” and depends on the mobile operator and region. If it is not specified or specified incorrectly, then SMS will not be sent. As a rule, at the time of purchase, the SIM card is already configured to send messages, but if necessary, the number can be entered manually through the device settings, having first checked with the operator. Let's look at how to connect an SMS center using the example of Megafon cellular communications.

1. Open the “Messages” application, tap the icon in the form of three dots and select “Settings”.
2. Click “Advanced” and open the “SMS” section.
3. Tap “SMS center”, indicate the required number or change the existing one and click “Install”.

Balance

Well, here is another quite interesting and common reason why SMS cannot be sent from your phone. Of course, we are talking about the balance of your mobile account.

The thing is that if there are not enough funds on the SIM card to send or call, then these capabilities will be temporarily blocked for you. That is, they will be able to call/write to you, but you will not. Thus, if you are not sending SMS (Beeline, MTS and other operators), then it makes sense to check your phone balance.

If it is positive, do not rush to rejoice. In cases where the user has a positive balance, but does not have enough funds to send a letter, he will also not be able to carry out his plan. If your phone is in the negative, then you just need to top up your account to positive numbers, which will be enough to send SMS and make calls. As you can see, there is nothing difficult so far. You already know the main reasons why SMS is not sent (Samsung or any other phone model - it doesn’t matter). Now it’s worth getting acquainted with other options for the development of events. In fact, there are still quite a few of them.

Main reasons for SMS sending errors

If the letter is not sent, you need to check the settings and operation of the device.
The reason for the inability to send an SMS message is a zero or negative balance, a full phone memory, a failure on the part of the operator, etc. You can determine the source of the problem by the code. For example, error 28 indicates incorrect smartphone settings. A notification with code 21 means that the recipient’s gadget cannot receive the message.

Zero balance

The phone will not forward SMS if the SIM card does not have enough funds to send messages. The only case in which the feature will work is if you are using a prepaid plan. Messages may continue to be sent to toll-free short numbers. If the balance is negative, the operator sometimes disables all functions, including calls, internet, etc. This is due to the presence of debt. To resume access to services, you need to top up your account.

Phone memory full

Occasionally, an error in sending SMS from a Beeline card is due to the phone’s memory being full. In this case, both types are important: operational and long-term. The first one can be cleared by closing unnecessary background applications. It is advisable to remove unnecessary programs, as they can consume resources even after closing. To clear long-term memory, you need to erase unnecessary files. An alternative option is to use a card and transfer applications, photos and videos to it.

Beeline network failure

In rare cases, a phone with Beeline connection does not send SMS if there is a problem with the service provider. Errors occur when the load on the towers is high. This happens on holidays. To rule out this cause, contact your operator's technical support center. The employee will inform you about the presence of emergency work and the deadline for its completion.

Faulty SIM card

Messages are not sent from a smartphone if the SIM card is faulty, damaged or blocked. In this case, most often all functions do not work, including calls and Internet access. When the SIM card is changed, an SMS is sent. Damage can most often be detected by visual inspection; in other cases, you need to contact technical support. If an employee cannot help you remotely, you will have to visit the Beeline office.

Blacklisted number

If the problem is associated with only one number, most likely you are blacklisted by the subscriber. In this case, problems with SMS are accompanied by the inability to make calls. In response, you may hear an answering machine message or short beeps.

Using a corporate SIM card

Corporate SIM cards are issued to employees of enterprises to communicate with clients, colleagues and superiors. In this case, all costs for services are paid by the employer, but he also chooses the tariff plan. Most often, options are greatly reduced. The management warns in advance that you cannot make calls or send messages for personal purposes using this SIM card. If you can’t even send SMS to your colleagues, contact your employer.

Incorrect SMS settings

SMS settings are automatically sent to the phone when the user first inserts a SIM card into the device. Options change without human intervention. However, the settings may be lost if the cardholder accidentally changes them. Sometimes the cause is malware infection or a gadget malfunction.

System failures

Well, now it’s worth learning about another rather interesting option. For example, when SMS is not sent to Android. If you are faced with this situation, then let's try to figure it out.

The thing is that quite often new versions and various updates are released based on Android. Moreover, modern users are literally required to download them. So, after you take this action, you may have today's problem. After all, the cause of everything will be the most common failure.

Fortunately, the situation can be corrected quite easily and simply. It is enough to simply return the phone to the so-called factory settings. That is, by default. After this, you can resume trying to work with messages. Now you know another reason why SMS cannot be sent from your phone. But that's not all. We continue our conversation, trying to understand all possible sources of the problem. Let's see what else could be wrong.

Method 3: Clear memory

Modern smartphones do not have a specific SMS limit. The device can store as many of them as its memory allows. But if it is full, there may be problems with sending and receiving SMS. You can solve them by freeing up space, which we have already written about in more detail in a separate article.

Read more: How to free up memory on an Android device

Operator's work

Next we will contact our mobile operator. For example, to MTS. Why do those who use this operator not send SMS, but for others everything is fine?

The thing is that quite often various types of work and updates are carried out on communication lines. This is why you may have a problem today. If a cellular operator (any one) tests an innovation or carries out technical work, then, of course, network failures are possible. And, as a result, it becomes impossible to send messages, as well as make calls.

What to do? Of course, nothing depends on you here. All you can do is call your operator from any other phone (you can use your home phone) and find out what’s going on. If the issue is technical work or “updates,” then you will definitely be informed when the situation is expected to return to its previous course. Otherwise, this scenario is not suitable for you. You will have to look for other reasons why SMS cannot be sent from your phone.

Problem with shipping or delivery?

Modern gadgets and the capabilities of cellular operators allow their owners to track the full cycle of sending a text message. What stages does it include? The first is sending SMS from a mobile device to the servers of the company - the communication service provider. The second is sending from the server to the number of the specified subscriber. For those people who initiate the sending, the second stage means nothing more than delivery of the written text to the desired subscriber. Delivery may not be made immediately after sending, because the smartphone of a friend or acquaintance may simply be turned off. In this case, there are no big problems for the sender. However, if you cannot transfer a message to the server from your device, this means that there are some difficulties. Why can't I send SMS from my phone?

Fake

There are still plenty of such reasons. And only those that remain are extremely simple to understand for any modern user. But correcting the situation in some situations will be very expensive.

If you are wondering why SMS is not sent from your phone, then be sure to remember what kind of mobile phone you have. A fairly common reason for this behavior is the presence of a fake gadget. This may be a justified and deliberate purchase (if you initially went for a “pirated” version of a cell phone), or it may be the simplest deception of the buyer.

Thus, here you have several options for how events unfold. The first option is when you knowingly bought a fake. In this case, if you have a warranty on the product, you can take it to the store where the purchase was made. There they should help you correct the situation - repair the purchased model or offer a similar new one. Unfortunately, many stores selling counterfeits do not provide any guarantees. In this case, you will simply have to buy yourself a new gadget.

The thief scenario is suitable for those who have become victims of scammers in a normal store. Contact the place where the purchase was made and report it as a counterfeit. You are required to replace it with the original gadget that you wanted to purchase. If employees refuse to correct the situation even if they have all the documents confirming the purchase, they can safely go to court. Quite often, along with the exchange of the gadget, in this case moral damages are also compensated. But everything is not always so good. Let's think about why SMS is not sent from a phone that is original and fully configured.

SMS messages

Frequently asked questions
How to connect SMS?

The service is already activated on your number, no additional settings are needed

SMS center: what is the message center number?

Set up your message center number:

How to send SMS?

Where can I send SMS?

You can also send an SMS to a Beeline subscriber number from our website.

How to dial the recipient's number?

In international format:

If you enter the recipient number incorrectly:

What is the maximum length of one SMS?

Maximum SMS length:

If the SMS exceeds the specified size, then when sent it is divided into parts - 67 or 153 characters, respectively. Payment for each part is as for a separate SMS message.

Can I receive and send SMS while traveling? How much does it cost?

Check the possibility of receiving/sending SMS in the country you are interested in and find out the tariffs for sending SMS in the “Roaming” section.

How can you reduce your SMS costs?

Details are in the “Message Discounts” section of our website.

Is my number visible on the SMS recipient's phone? Is it possible to prevent my number from being displayed when sending SMS?

It is not possible to prevent the SMS sender number from being displayed.

How long can a sent SMS take to be delivered, and for what reasons might it not be delivered?

After sending, the SMS is sent to the SMS center. The maximum storage period for a sent message in the center’s memory is one day. If the center does not deliver it within this time, it will be removed from delivery and deleted from the center’s memory.

SMS may not be delivered for several reasons:

How do I know if the subscriber has received my SMS?

Enable the “Delivery Report” option (if your phone supports this option):

In some phone models, a delivery report is sent if you put an exclamation point before the message in the SMS.

I can't send SMS. Why?

1. Check your phone settings:

2. Check if you have dialed the recipient's number correctly:

3. Check the SMS messaging channel in your phone settings: GSM.

4. Check the SMS messaging channel in your phone settings: GSM.

I sent an SMS to a foreign network subscriber, but it was not delivered. With what it can be connected?

The reason for blocking SMS is the lack of agreements between operators regarding the delivery of such messages. Find out the list of operators blocking the reception of SMS from subscribers of our network by calling 0611 or 8 800 700 0611.

Where can I receive SMS?

On my phone, in the “SMS settings” section there is an item “Storage period for SMS in the SMS center memory”. What value should I set?

This does not matter, since in the Beeline network the storage period for SMS in the center is already set - 1 day.

Why do question marks appear on my phone screen or the message “Incompatible format” appear when I open a received SMS?

How do I know that I have received an SMS and who sent it?

I accidentally deleted a received SMS. Is it possible to restore it?

This is not possible, since delivered messages are automatically deleted from the SMS center's memory.

I need to send an SMS to a direct phone number. How should I dial it?

Source

Viruses

But now we will get acquainted with the most common and most unpleasant situation that can only relate to our topic today. The thing is that if you suddenly stopped sending SMS from your mobile phone, then you will have to think carefully about what kind of documents we downloaded to our gadget, as well as what sites on the Internet we “climbed”. After all, we are now talking about viruses. Not about computers, but about telephones.

This type of infection, to be honest, is more dangerous than computer infection. After all, getting rid of phone viruses is much more difficult. With computers, everything is simple - delete the infected file, and the job is done. But with telephone viruses you will have to try hard.

In general, you will have to install an antivirus on your gadget and scan it. Next, remove everything that is marked “dangerous”, and then contact a specialist for help. To be honest, if you suspect a virus attack, it is best to immediately contact service centers. It will be very, very difficult to cope with the current situation on your own.

Installing the official operator application

Install the official application of your operator from the Play Store or AppStore. There you can manage all service packages, change the tariff, track the balance and movement of funds in the account. All popular mobile operators have download links:

• My Tele2.
• My MTS.
• Megaphone.
• My Beeline.
• Yota is a mobile operator for Android.

Each application has the following features:

• Management of service packages;
• Switching tariff plan;
• Checking balance, SMS balance, minutes and gigabytes;
• You can display a widget displaying the current balance;
• Important options – top up your balance from a card or Google Pay account;
• Taking the promised payment;
• View expense statistics and report;
• Call details;