What to do if you don't receive notifications on Android

Notifications coming to our smartphone allow us to promptly learn about the importance of a particular message and make a decision whether we need to look at the information or not. If you no longer receive notifications on your Android device, you will spend time looking to see if you missed anything important to you in places such as Instagram, Telegram, WhatsApp and vk.

“Notifications” or also called puch-notifications, allow us not to miss an important event or information, saving time, and not being distracted by messages that are not important to us.

In our publication, we will look at why notifications stopped coming to your Android device, what to do and how to activate it. You will also learn how to completely turn off notifications on your phone.


Why aren't notifications coming?

Why don't I receive notifications on Android?

The main reason why notifications do not arrive may be due to the fact that when installing the application on your smartphone, you refused to receive notifications .

To activate notifications on Android, follow these steps:

  1. Open the Settings app.
  2. Go to the "Applications" section.
  3. Find the item with the application where you need to activate push notifications.
  4. Go to the “Notifications” subsection and activate.

After completing the actions, you will receive notifications from the application you need.

Also, one of the most common cases when notifications do not arrive is when the “Do Not Disturb” function on Android is turned on (or also called “airplane mode”). Turn off Do Not Disturb mode and notifications will be sent to your device.

A selection of convenient services for setting up push mailings

Based on reviews on the Internet and personal experience, the following selection of services has been created:

  • Pushworld - the service will help you tell about promotions, discounts, order status, or a shopping cart forgotten during checkout. The main specialization of the service is complex trigger notifications and Rich-push.
  • PushExpert - the service offers quick installation, advanced analytics, database segmentation and triggered mailings via API. There is a free plan that includes access to API and analytics.
  • PushGuru is a new advertising network that uses push technologies. It is actively expanding its client base, both from webmasters and from advertisers. For advertising customers, there is a 7% cashback on the account replenishment amount.
  • Push4site is a powerful push service for a website. Cooperates with both large clients (Kaspersky, Porsche, Rostelecom) and startups. For online stores, the “Abandoned Cart” functions, segmentation of subscribers by country and city, and delayed welcome messages will be useful. For owners of private websites, the service costs only 490 rubles. per month.

Disable power saving mode

Battery saving mode allows you to extend the autonomy of the device, while many functions including notifications can be disabled.

If you want to receive notifications, try disabling battery saving mode on your Android phone:

  1. Open the Settings app and go to the Battery section
  2. Then open “Power Saving Mode” and disable the “Adaptive Battery” mode if you have this option.

If you have a Samsung smartphone, you need to follow these steps:

  1. Open the Settings app and go to Device Maintenance
  2. Next, go to the “Battery” item, where you click on the “Power Mode” item
  3. Set the option to “High Performance”.

This will disable the power saving feature on your Android device.

It should be noted that steps or items may differ in the accuracy of the name, due to the difference in versions of Android OS and shells (for example: Xiaomi, Honor, Huawei, Sony and others), from different manufacturers who customize the menus and settings in their devices.

Features of use

So, if you have decided to use Push Notifications as part of your marketing plan, then it would be a good idea to make sure that they meet the following conditions:

  1. The content provided must be current and relevant.
  2. There should be an option to unsubscribe.
  3. It is advisable to link to social networks so that users have the opportunity to discuss.
  4. You should choose your quantitative policy wisely – no one wants to receive 20 notifications a day.

Now we can move on to activating such technology. For ease of understanding, the procedure will be broken down depending on the operating system installed on the mobile device. So, how to set up Push Notifications?

Disable data saving mode

To set up notifications on Android, you should disable data saving, since push notifications practically do not “burn” your mobile Internet balance.

How to disable data saving mode on Android:

  1. Open the Settings app and go to the Network & Internet section.
  2. Go to the “Traffic Saving” section.
  3. Disable “Traffic Saving” by deactivating the slider.

Or open the quick settings menu by swiping from top to bottom and disable data saving by clicking on the corresponding icon.

Now you will be able to receive all notifications from your applications.

It is worth paying attention to an important setting:

In the traffic saving section, you can independently configure applications to which the traffic saving mode will not apply, and therefore you will be able to receive push notifications. You can set these settings in the “Unlimited Mobile Internet” item.

Push notification statistics

On average, a user receives 45-50 push notifications on their smartphone daily;

The peak of user activity is observed from 18:00 to 20:00 on weekdays: it is at this time that we are used to opening notifications. And the most active interaction with notifications usually occurs on Tuesdays;

Users subscribe to push notifications three times more often than email newsletters. Moreover, the CTR of push messages is 7 times higher than that of emails.

Notifications mentioning a user by name are opened 10% more actively.

With the correct settings for push notifications, you can expect 45+% of transitions to a resource, be it a website or an application;

According to statistics, the main functions of push notifications include:

  • notifying the user about the release of application updates (more than 40%);
  • special offers (almost 25%);
  • announcement of new content (about 15%);
  • advertising links (10+%).

Notifications not showing on Android lock screen

If in your case notifications arrive, but they are not visible when the smartphone screen is locked, you should make sure that the notifications are not hidden by the installed antivirus for security purposes, or you simply set the settings not to show notifications on the locked screen of your Android phone.

To set up notifications to appear on the lock screen, follow these steps:

  1. Open the Settings app.
  2. Go to "Applications and notifications" section
  3. Next, go to the “Notifications” item where you need to activate the “Notifications on the locked screen” mode.

If you have a Samsung phone, in your case there will be the following steps:

  • Go to “Settings”.
  • Go to the "Lock Screen" section.
  • Activate the "Notifications" item.

By activating the notification display option on the lock screen, you will see all incoming notifications.

Usage example

It is popular to use this technology to briefly notify friends about their actions. Considering this, we can recall Twitter, which informs its users about changes that occur in friends’ profiles.

Some companies use GPS to determine where their customers are, and if their outlet is nearby, they send an appropriate notification. It is important to receive the message in a timely manner. The implementation feature is that Push notifications do not require Internet access, because often all the necessary information is stored in the application itself (as a rule).

What to do if the recommendations did not help: Notifications still do not arrive on Android

  1. Reboot your Android device, it may have overcome a system crash and debugging, rebooting will solve the problem.
  2. Make sure that the correct date, time and time zone are set on your device. Often, because of such a seemingly “trifle,” the entire system, including notifications on Android, did not work correctly.
  3. Sometimes the push notifications on your Android device can be interfered with by an installed antivirus, the settings of which will block notifications. We recommend checking the settings of your antivirus program.
  4. And lastly, notifications may not arrive due to problems on the side of the application, service, etc. In this case, you will not be able to influence, except perhaps write to technical support and get an explanation.

Now you know for what reasons notifications may not arrive on Android, how to activate or disable notifications. And remember that when following step-by-step instructions, the names of sections and items in the settings may not match.

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Bad and good examples of push notifications

Many people confuse push notifications with another type of pop-up windows. But they have differences. Pop-up technology is the unexpected appearance of a large banner that fills almost the entire screen, due to which the information on the site is completely invisible. The appearance of a push is not so aggressive: it looks like a small text frame with a link and sometimes a picture and appears in the very corner. A pop-up also appears in front of everyone who visits the site, while a push message is seen only by subscribers.

Push notifications also differ from advertising mailings. Let's say you need to notify users who want to receive information and need to respond to it quickly. It's easy to do. Ask how? You need to enable push notifications.

A good reason for push mailing

:

  • Inform the subscriber about the change in status when he contacts technical services.
  • Notify the client about a change in the status of his order.
  • Inform the recipient that the goods he needs are in stock.
  • Notify the person that there is a new answer under their comment on the article.
  • Notify about the opening of a new issue in the bug tracker (if the issue has the statuses “critical”, “bug”).

Bad reason for push mailing

:

  • The answer appeared to a comment on an article written by a user a couple of years ago.
  • New goods have arrived at the warehouse.
  • New promotions and discounts have appeared on the product.
  • A new article has been published on the site.


Bad reason for push mailing

For unfortunate reasons, you also need to know how to enable push notifications. They do not require a quick response from users, so they can be sent by email. By the way, it is better to additionally send any significant notifications by mail, since the user may simply not receive a push message for technical reasons or may receive it later when information about a specific event becomes irrelevant.

Here's how push marketing works

:

  • The owner places a special code (service script) on the site.
  • Each visitor to this site is offered a subscription to push notifications.
  • By agreeing to subscribe, you will regularly receive notifications from this online resource.
  • This newsletter does not last forever: you may not accept it from the very beginning or turn off notifications later through the settings in your browser.

The site owner creates the text for push notifications through his personal account. Typically this message includes

:

  • Name;
  • small text;
  • mini-logo (“favicon”);
  • clickable link.

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In addition, the push pop-up window may contain images or a special button, by clicking which you can perform a certain action on the site (this depends on the functionality of the site itself). What will the push notification the user receives look like? This is determined by the types of browsers, operating systems and type of phone/computer.

Display

The code for creating a simple notification looks like this:

NotificationCompat.Builder builder = new NotificationCompat.Builder(this) .setSmallIcon(R.mipmap.ic_launcher) .setContentTitle("Title") .setContentText("Notification text"); Notification notification = builder.build(); NotificationManager notificationManager = (NotificationManager) getSystemService(NOTIFICATION_SERVICE); notificationManager.notify(1, notification);

We use a builder in which we specify the icon, title and text for the notification. Using the build method we get the finished notification.

Next, we use the NotificationManager and its notify method to show the created notification. In addition to notification, you need to pass id. This is necessary so that in the future we can use this id to update or delete the notification.

The new NotificationCompat.Builder(Context) constructor will be marked as Deprecated if you are using appCompat library version 26 and higher. This happened because Android API 26 introduced a new constructor and it is recommended to use it. Ignore this for now. In one of the next lessons we will look at using the correct constructor.

By running this code we will see a notification

It displays the icon and two texts that we specified in the builder. Clicking on it will not lead to anything, because... We haven't implemented a click handler. We'll do this a little later.

Multifunctional phone

It should be noted that in this case, you can work with Push notifications only on certain models, and this function has not become widely used here. But if you are the owner of such a piece of equipment, then we suggest that you familiarize yourself with how to enable/disable such a phone add-on. Please note that the path may vary depending on the model, so if you do not find what you need thanks to the instructions in the article, you should look in other places:

  1. From the Home screen, tap on Menu.
  2. Select Settings and look for Push Notifications. They can be placed in a separate submenu or located in “Phone or communication settings”.
  3. Customize this technology to your taste.

Sounds and vibrations

In both Android and iPhone we find a section in the Settings application in which we can change both the sounds and the vibration of the device. This way, if we know which one is better for us, we can be aware of all the mobile phone notifications that we receive throughout the day.

In the case of Android phones, we must go to Settings > Sound . In this section we can change the volume of media, calls, alarms and notifications, and alarms. In addition, we find different vibration options: vibration for calls and vibration synchronized with the call. It will also offer us more features, although these are the ones that are really important to us so that we can always be aware of the notifications that arrive on our mobile phone.

If we switch to iOS, in the settings we should find the option Sounds and vibrations . Here we can choose whether to activate vibration with tone and vibration in silence. In addition, we will also have the option to select the volume of the ringtone and announcements. Not only that, but it also allows us to change the sounds and vibration sequences of calls, messages, voice messages, emails, calendar alerts and reminders in addition to AirDrop alerts. And as with Android, there are more options here too, although those will be important for notifications.

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