Good times, regular readers and subscribers to my blog! Despite the high performance of Apple devices, even they have glitches. One of the common problems is that the iPhone freezes during the update. Not everyone knows what to do in this case. This event is unpleasant, because the user has no influence on the update, but if a failure occurs, then you have to perform a set of procedures to restore the gadget to working condition. The good news is that you can revive it at home.
How to update iPhone
Updating the OS on Apple smartphones is a standard procedure. The device periodically notifies the user about the availability of new data packages and offers to refresh the software. The procedure occurs in three ways:
- iPhone 11 simply receives the update from the Internet and installs it on its own; no connections to a PC are required (the only negative is that all updates take up the device’s memory, accumulating for months);
- through the program on a PC, when updating the software via iTunes, you can select the required version and check for the availability of current software, if for some reason they were not received “over the air” (and there is one drawback here - the program updates the device by downloading the update from the Internet - for a long time).
- through a program that comes standard on iPad and Mac – Finder. It will help you restore or update your iPhone in 30 minutes (just press the “update” button and the plan will happen).
How to recover data lost during an update
If it happens that after the update all data from the iPhone is lost, then the owner of the device can download the FoneLab program to a personal computer, with which you can easily recover lost files.
If a backup was previously made using iCloud or iTunes, the user will be able to receive options for restoring all data, which he can configure himself.
Using this application, you can try to restore backups even from a frozen iPhone. In addition, you will be able to preview the files.
Vyacheslav
For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.
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Question to the expert
What should I do if the update installation does not complete?
Very often, during the update installation process, the indicator moves very slowly. However, the time it takes to install depends entirely on the size of the update and the number of files in the gadget. In such a situation, you just need to patiently wait for this process to complete. In addition, during the update process, the gadget must be connected to any power source.
Why might an update not be installed on a device?
This can happen for the following reasons: 1. The gadget does not have enough memory; 2. The smartphone cannot connect to the update server; 3. New software may not fit your iPhone model; 4. The phone may freeze during data recovery.
How to avoid iPhone freezing during this process?
In order to avoid this, you must follow these tips: • The iPhone must be connected to a power source. • During the update, you should press any button to check that the gadget is not frozen. • The smartphone should be left connected to the personal computer during the entire update process.
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Force reboot
If the gadget freezes on the apple during an update or at another moment, and there is no requirement on the screen to connect it to iTunes, then this can be solved by a simple reboot. Which can be selected by a combination of buttons: you need to press “+ volume”, “- volume” and “power” (off button) until the icon appears on the screen.
As a rule, after this the phone will turn on, but sometimes there is a cable and an iTunes icon on the screen. This means that the update was not completed correctly and the gadget needs to be connected to the PC via a USB cable and updated via iTunes.
Why is iPhone stuck on Update
In fact, there are many reasons why an iPhone might get stuck on the update screen. This is one of the most common iPhone update problems that often occurs during or after an iOS update. And it's difficult to determine the real reason if your iPhone crashes or suffers other physical damage. Below are common reasons that explain why the reliable iOS 12 update has failed or stuck. You can read and determine why iPhone froze during the latest iOS update.
- If your iPhone doesn't have enough storage space, then your iPhone is stuck on the update download screen.
- An unstable or poor Wi-Fi connection can cause your iPhone to freeze while installing an update.
- If your iPhone is overheating, then it is frozen and stuck in the update request or progress bar.
- System errors should also be blamed if your iPhone freezes during an update, like corrupted apps and data.
If you have identified the real reason why iPhone freezes during update, you can move on to the related solutions to quickly fix iPhone frozen during update.
Recovery via iTunes
If after a forced reboot the device does not turn on and asks for iTunes, then there is nothing left to do but connect it to the PC and restore it through the program.
- We connect the device to the computer using a USB cable and launch iTunes.
- If the iPhone is not in recovery mode, then you need to activate it. On the iPhone 6s (and earlier models), press “power” and “home” together, then hold down the “home” button until the device enters recovery mode. On iPhone 7 – simultaneously “volume down” + “power”, then hold the volume down. On iPhone 8 and higher, double-click “volume up”, then press and hold “power”. When the device has entered a state of readiness for update, move on to the next point.
- In the application, we find the connected device - it should appear in a separate window. Click on the device name and see a window asking you to update or restore. Even if the device froze for the first time when trying to update via iTunes, we still click on the “update” button. This will allow you to simply install new firmware. If the procedure does not help, that is, the gadget still freezes, then select “restore”. In this case, the device will be reset during the update - all user data will be deleted. This is worth resorting to if a simple restore does not help, and the freeze can be caused by user-installed data.
It is important to know that Apple indicates on its official website that the update may take considerable time and does not recommend taking any action if more than an hour has passed since the start of the procedure. In this case, you need to make sure that the software loading bar has not moved.
Method 2, Force Restart to Fix iPhone Stuck on Update Panel
The most popular solution to fix iPhone errors is to restart the iPhone. However, it is not suitable for fixing iPhone stuck when updating iOS 11/12/13/14. You need to force restart your iPhone instead of soft restart. Apple has released many iOS devices. So, you need to press different buttons to hard reset your iPhone.
Press and release " Volume Up ". Then press and release the " Volume Down " button. Press and hold the sleep/wake button until you see the Apple logo.
Press and hold the " Volume Down " button and the " Power " button. Don't let go of them until you see the Apple logo. Later, your iPhone gets stuck on the update download screen or other frozen cases should return to normal.
Press and hold the " Home " button and the " Sleep/Wake " button for about 10 seconds. When you see the Apple logo, release these two buttons to defrost your iPhone.
- Force Restart iPhone X/8 Plus/8
- Force Reboot iPhone 7 Plus/7
- Hard reset iPhone 6s Plus and earlier
Forcefully restarting your iPhone may disable all running apps in the background. So, if your iPhone is stuck due to a system error, you can successfully fix iPhone stuck on update screen.
What to do
If attempts to fix problems did not lead to the desired result, and the system is still not updated, you need to do the following:
- Perform a factory reset. It is worth noting that in this case all data will be deleted; it is important to make a backup copy.
- Reset your network settings, and then reconnect to the Internet.
- Reboot your device.
- Select a new software version that is compatible with the device.
If in this case the error is not corrected, it is possible that the problem is related to problems with the device. You need to seek help from a specialist.
The iPhone does not work - the apple constantly glows on the screen
It happens that the iPhone does not function, an apple appears and disappears on the display, and this happens again and again. As a rule, the reason for this is an incorrect iOS update, a crooked hack, or a small glitch when restoring an iPhone backup. If it seems to you that the end has come for the iPhone, do not rush to draw such far-reaching conclusions. Instead, let's try to bring it back to life, namely by running recovery mode.
- Launch the iTunes application on your PC and connect the USB cable (you don’t need to connect the cable to your iPhone yet)
- Turn off your smartphone by holding down the Power + Home keys.
- While holding down the Home key, connect the USB cable to the device.
- Keep the Home button pressed until the iTunes logo and a picture with a plug appear on the device display.
- A message will appear on the PC screen stating that the product is in recovery mode.
- After that, simply click the “Restore” button. Please be patient, because while the device is restored to factory parameters, the final version of iOS will have to be downloaded to your computer. During the boot procedure, the smartphone will not show any signs of life and will simply lie there with the display extinguished. Even if you have a high-quality connection to the network, the download procedure can take up to half an hour or even more. If your Internet connection is too slow, this procedure may never complete. Connect to reliable Wi-Fi.
I hope that you will never have to resort to any of the above methods, and that your iPhone will serve you faithfully for as long as possible.
Even the highest quality smartphones periodically fail - any user can suddenly encounter such a problem as a black screen on an iPhone. If the gadget does not load or the screen goes dark, do not rush to get upset. Perhaps restoring the device is not as difficult as it seems at first glance. Various breakdowns can cause a black screen to appear, which in some cases can be fixed on your own.
What to do if the screen does not turn on due to applications
The easiest option to solve is the iPhone stuck in the application. This is not even a malfunction, but an acceptable software glitch. The solution to the problem is easy - you need to shut down the malfunctioning application. To do this, follow three steps:
- double click on the "Home" button
- make sure you have the right application
- swipe up to remove it from the cache
If you do not want your iPhone screen to turn black due to this problem again, download the application again or delete it from your smartphone.
If your iPhone froze when you entered camera mode, the solution will be different. This problem appears on iPhone 7 and 7 Plus models. Simply rebooting the device is not enough in this situation. Without special skills and knowledge, you will not be able to properly restore the device. Manufacturers quickly repair hardware failures associated with hardware problems, and in some cases even replace defective devices. If the camera only shows a black background instead of an image, contact your nearest Apple certified center.
What to do before updating
Installing a new version of iPhone is not an easy procedure. Before carrying out it, you need to take several preparatory steps:
- Charge the battery to at least 80%. Otherwise, the device may turn off during the process.
- Create a backup. This is necessary to save the necessary data in case of formatting. It is convenient to do this using iCloud or iTunes. You can save a copy on your phone or computer.
- Connect to the Internet. It is better to use a Wi-Fi network, as the amount of traffic may be high during the update.
- Check if there is enough memory. The required reserve for installing a new version is 2-3 GB.
It is recommended that you first read reviews about the selected update version. Find out if it is suitable for the device.
The duration of the procedure is from 15 to 30 minutes. During this time, there should be no battery drain or internet interruptions, otherwise serious system damage may occur.
Reasons for iPhone freezing during the update process
Errors often occur during both types of updates. They may be related to:
- Bad connection. The phone may be unable to download the software package, or the download may have suddenly stopped. Because of this, the firmware process stops, and the phone freezes and does not turn on;
- Incompatible settings. On some jailbroken devices, new firmware may not be installed due to a violation of the user agreement. Also, an installed jailbreak can make changes to the names of the iPhone's hardware identifiers. These parameters are checked by the server during the update download process;
- Sudden disconnection of the phone from the computer or lack of battery power. Also, the failure may be caused by an internal error in iTunes.
Remember! When updating the firmware, always monitor the device's charge level. A low battery may cause the connection to the server to be interrupted.
Dead iPhone refuses to turn on
There may be several reasons for this problem:
1 The Lightning port is dirty. It's no secret that the majority of the population carries smartphones in the back pocket of their trousers, and also does not place the fragile device in protective cases. Of course, with such careless operation, a lot of fine dust gets into the device body. How to fix this problem? The solution is simple - clean the gadget from dust, for example, using a toothpick. When cleaning, it is recommended to reach every corner of the Lightning connector. But you need to work very carefully so as not to damage the fragile part. 2 USB - the port is faulty. When I charge the gadget, the first thing I need to do is check if the cable is working properly. The connectors may be faulty. It is not known what is causing this, but the smartphone does not receive charge through some connectors. 3 If this is the case, try using a different cable. You can also try connecting to another 220 volt outlet. 4 Problems with the charging device or cable. The fact is that many users, saving money, purchase Chinese chargers. They often break down and quickly cease to perform their functions. Therefore, we remind you once again that it is better to use original components. A Chinese counterfeit can cause irreparable harm to your device, causing breakdowns. But if you decide to buy a fake charger, and if it doesn’t work when you first connect it, that is, the phone doesn’t charge, stop using it immediately.
