Instagram doesn't work - a question that comes up quite often on the Internet. This popular social network is malfunctioning. Most errors are associated with resource failure. With the quality of connected traffic. Problems occur with different devices. OS doesn't matter here. The article provides advice. You can find out the reasons for the problem. How to fix errors. How to quickly restore the functioning of the portal.
Instagram crash today
There are many reasons why a tape cannot be loaded. The main one is the presence of a bad connection. If this happens, it is important to change the connection option. After this, the following sequential manipulations are performed:
- Log in to the pre-selected search engine;
- A social network opens;
- The insta feed is updated;
- A similar operation is performed in the selected browser;
- The network data is being checked. This way you can avoid connecting to the wrong network.
The quality and speed of traffic is checked. For videos and photos to load, a rate of 2 Mits/second is required. If it is smaller, you need to change connection options.
What happened?
There are many reasons for a failure of this nature. Having studied them, it becomes clear what is happening with Instagram today. A person must know them and understand how to act depending on the failure. The main problems include:
- Low traffic speed.
- The device is overloaded with accumulated cache.
- Access to the portal was not checked.
- No rebooting of the utility. This can be done by simply turning it off and on.
If you need to disable it, you must do so on the Cellular Data tab.
The switch here is installed in the operating position. If this is not the case, you need to move it. You must follow the same scheme if you want to get the opposite result.
On iPhones, this operation is quick and easy. It's enough to just check the 4G supply. It should be replaced with LTE. If the problem does not disappear after this, you need to write to support. Here you can resolve errors that occur when loading your profile and content in your feed.
Can't log into my profile
You may be experiencing another issue with your phone. It is possible that the application starts, however, when entering personal data, the profile does not open. Next, we will look at what may be causing problems with logging into your account.
No internet connection
The application may be inactive if the Internet speed is low or there is no Internet connection at all. This way you can check the Internet activity on your phone by going, for example, to the installed browser, trying to type something and find it in the search bar. If the Internet is still not available, then you need to wait until the connection is restored.
Incorrect password or login entered
You may encounter a situation where you enter your account login information, but a window pops up notifying you that the password was entered incorrectly. The Instagram app prompts you to try again. Click on this button if there is an assumption that you made a mistake when entering data or remembered that you recently changed your password and entered your old one.
If you don’t remember your password, you can restore your data by clicking the “Forgot Password” button.
Next, you will be asked to log in using the phone or email address associated with your profile.
You can learn more about what to do if you forgot your password in the article “Recovering your Instagram account password.”
If an alert pops up stating that an incorrect username was entered, and you are convinced that this is exactly your login, then there may have been a hack by scammers. In such a situation, you will need to register with Instagram again.
Instagram doesn't work on my phone today
The main reason why Instagram is not working now is the poor network connection speed. If standard switching does not help, you should perform the following operations:
- A reboot is in progress;
- The correctness of the set access indicators is checked. Additionally, you need to check your network connection. It is important to understand how software and digital reproduction work;
- The connection address does not match. The installed access points on the Internet and access to the network vary. You need to connect to other sources;
- It is recommended to urgently reboot the device. It is allowed to turn off abruptly and start immediately;
- The application is deleted and downloaded in an updated version.
The selected actions will correct the problems. These are standard solutions. There are methods suitable for a specific device OS. Android users should follow one pattern. According to different instructions, it is necessary for iPhone owners to carry out manipulations.
On Android
If you have this device, you need to make sure that the device is connected to the network. To obtain information, the following operations are carried out:
- Another application or page opens in a search engine.
- Checks for active updates.
- You need to find insta in the Play Market.
- If the update option is active nearby, you should install the extreme version of the resource.
- If the Open option is active, you can judge the relevance of the application.
If there is no update, you will have to look in other sources. You can wait and do nothing. If the failure is related to the next update, it will be fixed by the developers in a few days. They take action quickly. Because we receive a lot of support requests.
On iPhone
When using this phone, you need to check your Internet connection. If there is no access to Wi-Fi, activate mobile communications from your operator. If nothing happens, the update is checked. This will allow you to understand what happened to Instagram.
A guaranteed result can be achieved by restarting the smartphone. Updating the OS will help. You need to act through the settings. Check for software update. If it is active, start the process. This automatically resolves issues and problems. An operational error may occur if the user activates the update immediately after release. If other users complain about this, you don't need to do anything.
The application works, but the information does not load
If Instagram has loaded for you, you have managed to log into your profile. However, you see that nothing is displayed on the pages, first of all, you need to think that there are problems with the Internet, perhaps the Internet connection speed is too low.
If you are currently using mobile Internet, try to find a place with wi-fi and connect through it.
Sometimes you can solve this problem by rebooting the phone itself.
Why doesn't Instagram work on my computer now?
The reasons that lead to the lack of functioning of a social network are divided into internal and external. Among the first are:
- No update. You need to go to the application store and download the latest version;
- No network connection. It's worth checking out;
- The processor has been rebooted. The device must be rebooted. Unused software will close;
- Lack of free space. Photos and videos need to be transferred to a PC or other media;
- Cache overflow. It needs to be cleaned;
- Lost access to account. It’s easy to restore it via email or mobile;
- The profile was blocked for posting prohibited content. If you are sure that this is an error, you need to contact support.
If the social network is not functioning, you should ask others. Write to your friends' resource accounts. Ask if their profiles and portal functions work. If a similar problem is noted, it may be a failure related to the update. Such massive problems are resolved quickly.
Restart the Instagram app
If everything is fine with the Instagram servers and it still doesn’t work for you, try closing the application and opening it again. You just need to close the application, unloading the device from its memory, and not just minimize it.
Restarting the app may be a quick fix, but if the problem is more serious, it will require further action.
What's going on with Instagram now?
If a glitch occurs on Instagram, users from different parts of the world need to carry out a couple of simple steps. You need to check for the following problems and solutions:
- This problem often occurs during the process of activating public traffic. To correct the situation, you need to go to the site on your computer and follow the link.
- The search engine takes you to another Instagram page. If the program does not allow you to do this, the network is unavailable.
- You need to check the network name and code. There is a possibility that an error occurred during connection.
- It is important to check the Internet speed. It should not be less than 2 Mbit/sec.
- If you switch 3g/LTE incorrectly, Insta also stops working.
- The person enters the free connection zone. Mobile Internet is automatically turned off. You can fix it with a standard reboot.
- The settings of the parameters ip address, gateway, dns are viewed.
- The failure occurs due to an IP address mismatch.
After completing the above operations, you can contact the service. They know why this might happen. But first you should also check whether other users, like me, have similar bugs. If there is public discontent, we must again be patient.
Update the Instagram app
Closing and reopening Instagram will solve most problems, but if this does not help, you should definitely make sure that you have the latest version of the application installed. Newer versions often contain bug fixes in addition to new features. Checking for updates for Instagram, like any other application, is very simple: open Google Play > open the menu by clicking on the “burger” icon in the upper left corner > open the My apps and games section > click the “Update” button next to the Instagram application, if it is available.
Instagram stopped working after the update
Lack of productivity is a common situation this year. Why is this happening? The developers update regularly. The application crashes after this often. Before drawing the appropriate conclusion, it is worth checking the phone and the resource for functionality. To understand why Instagram is not working, you need to perform the following manipulations after updating:
- The operation of the social network on other devices with iOS 13 is checked;
- A transition to the social network site is made through a standard search engine;
- Delete the application, immediately download and install a new one.
If reinstalling the software does not fix the problem, you need to wait. After a while everything gets better. The functions accept the changes made. After the next update, you should log in to the My Profile section. If there is a failure here, you will have to restore access.
Check the list of known issues
If you've tried all the methods on our list and Instagram is still not working, it could be a known app bug that the Instagram developers are already aware of and are working on fixing. You can track these issues and bugs on Instagram's known issues list.
There may be workarounds for these known issues, so be sure to check the link above.
Share your opinion in the comments under this material and in our Telegram chat.
There is not enough free space on your smartphone
The built-in storage devices of your gadget work in such a way that if they are almost completely full, their performance can be significantly reduced.
This is due to the methods by which information was recorded on the internal memory of the device. Therefore, for fast system operation, it is important that at least 25% of the internal memory remain free. This will not only help maintain performance, but also reduce wear and tear on the built-in media.
How to fix it
And it’s generally better to store such things as photographs in the cloud - especially if there are a lot of them. Cache files also sometimes take up a lot of space - clear them from time to time.
Those smartphones that do not support SD cards, as a rule, have their own impressive amount of memory. But it can still end. Therefore, periodically free up space on your device and make sure that some of the memory is not full.
Instagram story stuck
Anything can freeze on Instagram: feed, photos, stories, videos, loading publications, IGTV. Start solving the problem by finding out the source.
- Internet. Carefully review all of your phone's settings. Connect the required modes.
- Application. Close the social network and clear the system cache. Also delete all user data.
- Web version. When the Instagram mobile development does not want to open, read how to open Instagram via a computer.
Problems registering an Instagram account
Not only those who are trying to log in, but also those who are just creating an account may encounter problems with the Instagram mobile application.
Message: “Sorry, there was an error creating your account. Please try again later” – this is a protection of the Instagram service from fictitious registrations.
This error can occur if a proxy server in the browser is used during registration. To solve this problem, just disable the proxy.
For example, in Chrome the corresponding option is called “Open proxy settings for your computer.” Clicking the link will open Windows OS settings where you can check your proxy settings.
If a proxy server is not used and the problem persists, you need to reboot the router so that the computer receives a new IP address. This option will only work if the IP is dynamic.
With a static IP, the best option would be to register from another location.
Option 3: Install the previous version
In most cases, the above options will solve the problem, but there is an option to download a previous version of Instagram, which did not have problems. You can find many reviews on the Internet that claim that the language error is missing for those users who have not received the latest updates of the social network. Please note that the instructions are relevant for Android devices.
- Log out of your account in the Instagram application;
- Go to the “Settings” of the device and open the list of applications;
- In the list, open Instagram and in the menu delete the cache and data - then delete the application itself;
- In the Play Market, open your profile settings → “Connection settings” → “Auto-update applications” → select “Disable”.
- Download the apk file of previous versions of the application on the Internet - 222.0.0 or 221.0.0 . Now version 223 (or 224-beta) is current. APKs should be downloaded from trusted sources, where all files are checked for viruses and compliance with electronic signatures: link 1 or link 2.
- Install the downloaded file and log in to Instagram again.
Internet settings
Another way to revive Instagram if it’s not working is to manually register public DNS servers in the Internet settings on your phone, which will allow you to bypass some restrictions, if any. To do this, in Android, open the “Wi-Fi” menu and click on the name of the network to which you are currently connected
Next, click on the edit icon in the corner of the screen
And in the new window, click on “Advanced settings”. Where we select the “DHCP” section
Here we manually enter the following values in the DNS-1 and DNS-2 fields:
- 8.8.8.8
- 8.8.4.4
And apply the settings. Then we check the operation of Instagram
Instagram live broadcast freezes
You went live on Instagram and it froze? Don't get lost and don't panic! Close Instagram, restart your phone, start communicating with your audience again.
The broadcast may not work well for you, but for the viewers. Read the comments. If only a couple of people experience poor recording quality, then advise them to check the Internet and restart Instagram.
In the case where most people complain about poor video or audio quality, it is you who will have to stop the broadcast. Warn the audience about a technical hitch. After a couple of minutes, try again to broadcast live.
On iPhone
If owners of smartphones of this category experience unknown difficulties with logging in, if you need to ask for help, you need to solve the problem like this:
- Go to Instagram settings.
- At the bottom, Reset is selected.
- Select the item to delete content and settings.
After performing these steps upon startup, the smartphone will automatically return to the previous factory settings that were installed upon purchase. First, in order not to lose the necessary information, the information must be transferred to a PC later. If the manipulation does not solve the problem, try again.
