VKontakte doesn’t work: why it doesn’t load or open, what to do

The day has come when you, as usual, decided to log into your favorite social network, but then it just doesn’t work out.
And you don't understand why this happens. Well, let's solve this problem together. First, answer the question, what happens when you try to log into vk.com?

Fast forward to the answer you need:

Vk.com website won't load?
Login or password doesn't work?
Are you required to send a paid SMS message?
Host file changed?
Are you from Ukraine? This social network has been blocked in your country, but there is a way!

VK does not work - possible reasons and solutions

Any social network is subject to failures, and VKontakte is no exception to this rule. Users may sometimes experience that a resource has stopped working for unknown reasons. There can be a large number of reasons for this. This article will discuss the main reasons that can lead to such problems, and will also provide recommendations for eliminating them.

In this article we will try to give a complete answer to this question - What to do if the VK network does not work at all, loads poorly, hangs, is unstable, and so on.

I can’t open the VKontakte website

Why does the VKontakte resource most often not open? This is often associated with the Internet. You need to check if other pages are loading. If they do not open, then there are problems with the Internet connection. The following message will be displayed on the screen.

How can such a problem be solved? You should try the following:

Reboot the router.
On your PC, open “Network and Internet Settings” and fix the problem.
Check payment for Internet provider services.

For information! You can often find the following messages on forums online: “July 07, 2022. VKontakte lags, loads slowly and slows down, especially the application on the phone. What to do? And why is this happening? The reasons for poor performance may be different, but when people write about it en masse, then these are most likely problems on the side of the developers of the social network.

Option 2. If other pages open without problems, then the Internet is working normally. We need to try another option that may solve the problem.

Alternatively, try updating the VKontakte website. Some kind of malfunction could have occurred in the operation of the resource, after which the Internet browser saved information about the problem that occurred. After this, even with the Internet working, the page will not load.

To quickly refresh any page, press the key combination “Ctrl+F5”. It can be used in many web browsers: Google Chrome, Mazila Firefox, Opera, Yandex.Browser.

In the case when the option proposed above does not solve the problem, and the Internet is working normally, you should try clearing the cache.

The fact that VK does not load due to cache problems cannot be denied. Next, in step-by-step instructions, we will clear the cache in the Google Chrome browser.

The algorithm of actions will be as follows:

Press “Ctrl+H” and open the “History” section.
Click on “Clear history”.
We select the time period we need, check the boxes that we plan to clear, and then click on the “Delete data” button.

After this procedure, VK became accessible, which means the problems were related specifically to the cache.

Browser add-ons and extensions

Internet browser extensions may be the reason why certain resources are blocked. When you open a page, the program blocks it and prevents it from loading. For example, this can be done by the “Block Site” application, which is available through the Google Chrome store. To remove restrictions on opening a VKontakte page created using this application, you just need to turn off or uninstall the add-on.

Perhaps by disabling such additional extensions, the question “Why doesn’t VK work?” will disappear.

For this:

Open the Chrome browser. Select the “Additional tools” section, then click on “Extensions”.
Read also: How to connect Xiaomi Redmi to a computer via USB: all methods and solutions
We check all available extensions.
We disable or remove all add-ons that block the operation of sites.
In the case when we do not know the purpose of the plugin, we look for its description. Often, information about a plugin can be found by clicking on “More details”.

Hosts file

The default host on your computer is located here - “%Windir%\System32\drivers\etc”. It's usually at the very top of the list. Click on this file to open.

Important! This file contains plain text inside and can be opened with any editor, such as Notepad. Perhaps VKontakte stopped working precisely because of the hosts file.

We look at the hosts file. We find entries that block VK and prevent it from opening, then we delete them.

Well, if this option did not help and VK still does not load the page, we look at other options for solving the problem.

Checking the firewall

The command line is launched and the IP of the VK page is checked using the following command - “ping vk.com”.

Next, open the “Windows Firewall” item through the “Control Panel”, then click “Advanced Settings”.

In the sheet of outgoing rules that opens, we look for parameters that block VKontakte. To check any rule, you need to click on it and look at the IP address in the “Area” tab.

We find the rule due to which VK is blocked and does not load, select it and delete it.

Parental control

A page on the VKontakte network sometimes does not open due to an antivirus function called “parental control”. Using this function, a user with admin rights can enable restrictions on visiting certain network resources. You need to look at your antivirus settings and turn off VK blocking.

A similar function is available in Windows OS - “Family Safety”. This function allows you to configure rules of conduct for individual users. The only way out of this situation is to log into the computer under a different account that is not subject to parental controls.

You can also install parental controls on mobile gadgets. Often, third-party applications are used for this. One of the most famous programs with this function is “Kaspersky Safe Kids” from Kaspersky Lab. This software allows you to block the opening of websites and launching programs. To remove them, you can only have a password that will allow you to edit such a section.

Login to VKontakte through the anonymizer Noblockme.ru

To do this, you need to go to the resource page and select the “VKontakte” window. As a result, you will be redirected to the network page, bypassing the VK blocking.

Using an anonymizer site found by chance on the Internet is a potential threat. Recently, cases of cleverly planned actions by attackers who can steal account data and subsequently withdraw money from the phone by sending SMS have become more frequent. This is one of the pressing problems for users of the social network.

But what to do if VKontakte “Access is closed” - how to log in? One of the main reasons is that the account has been hacked.

Logging into a personal social network page is extremely popular. The site is visited by millions of people, which arouses the interest of unscrupulous individuals. Such attackers may try to get money from the page owner, send spam, or use other tricks.

It is important not to be provoked and not to send SMS from your phone. Often, under the guise of a private message (indistinguishable from the original one) or on behalf of applications, they ask to send SMS. One of the most famous of these dummy applications is the guest view and the like, which supposedly shows who has visited a personal page.

You should always pay attention to the Vk.com link in the browser line.

The fake page has all the same elements as the real one. But the tricks can be different, even viruses, namely the vulnerability of the HOSTS system file, which is responsible for converting domain names into IP addresses (solution below) on the computer. As a result, it may be redirected to other malicious pages. The main thing for scammers is that the user enters a login and password.

Official entrance to the site via the link In contact “Welcome” - My page.

Next, scammers start sending spam from the hacked page. They don't always change their login and password. This means that at the slightest suspicion that the page has been hacked and there are messages about spam being sent, you should immediately change both your login (phone number) and password.

Local Security Policy

A fairly common question for many users: why doesn’t the contact work? Alternatively, security policies block the operation of the resource. Let's try to fix this problem.

In the Control Panel, open the “Administration” item. Next, launch “Local Security Policy”.

Select the “IP Security Policies for Local Computer” section. On the right side of this section we look at the rules that were created earlier. We immediately delete all rules that block the operation of VK on the computer.

An example section is given below. No modifications were made, the operation of the VK is not blocked using it. This means that VK stopped working due to other reasons.

We will try later in the article to find out other possible reasons why the VK website does not work.

Password recovery

In some cases, users are unable to log in because they have forgotten their password. So they will have to rebuild it. This procedure was made quite complicated by the developers in order to prevent page hacking. As practice shows, scammers have found other ways to gain access to other people’s accounts, and it is now much more difficult for ordinary users to get their page back.

So, if I can’t log into Contact because of a password that was forgotten or changed by another user, then there are a number of steps to take.

Viruses

VKontakte often does not work due to viruses and malware.

Indirect signs that the system is infected with viruses: no access to the site; it opens, but constantly hangs, loads poorly or is glitchy. You are asked to undergo validation, which involves sending paid SMS messages or transferring funds to an account. You can immediately say that these are the actions of attackers. The main thing to remember is that access to the page on the VK social network is free!

To solve the problem described above, you need to download an antivirus. VK developers recommend the Cezurity antivirus.

For information! Often, an antivirus blocks executable files such as .exe, .com, .bat, and so on. Many people are unnerved by such program actions, and they disable the antivirus. At this point, executable files can introduce malware into your computer. And therefore VK stops starting.

SMS sending requirement

Virus attacks can also lead to such trouble as blocking a VK profile with a requirement to send paid SMS messages. This situation means that the user has landed on a scam site and his device is infected with malware. There is only one solution here:

Under no circumstances should you send SMS or enter data from your page.
Clean your computer from viruses (instructions are given above).
Restore the Hosts file.

We recommend: Privacy settings on VKontakte

After these steps, the problem should be resolved and the entrance to VK will be open.

Problems with the VK mobile application

The question - why VK does not work on a mobile phone - may be due to the fact that the application has not been updated for a long time.

For this:

Launch Google Play Market.
Next, open the “Manage applications and device” section.
Then open the item “Updates available”.
We look through all the updates that are available. If there is VK in the list, then click on “Update”.

If this step does not help, then you should try clearing the program cache. Perhaps this will help eliminate errors that are stored in memory.

Let's look at how you can clear the VKontakte cache:

Go to “Settings”.
Then click on the “Applications” item.
We scroll through the list of applications and find VK in it. We click on it.
Then open the “Memory” section.
To clear the cache, click on the “Clear cache” icon at the bottom of the screen.

If the method described above did not help, reinstall the program.

We delete the application.
Then open Google Play Market.
Find the VK application.
Click the “Install” button.
Restoring previous data from a backup copy.

Reinstalling the software should solve the problem with access to the social network.

Password recovery without phone number

If you are not connected to a mobile phone, pay attention to the link below, which indicates this factor. By clicking on it, you will be prompted to perform a number of actions:

enter your old phone number and update it;
post and send photos to confirm your identity;
fill in the data provided by the developers;
wait for a response and the page to be unlocked.

If you are not sure of the accuracy of some data (you don’t remember exactly what phone number or email address you wrote down in the settings), then it is better not to indicate them. After completing the form, submit it. Just remember that the images must be of good quality. Most often, the system requests a scan of your passport (first and second pages). Are you wary of sending such information? Then create a new account, since there is no other way to recover the password, and therefore, access to the old page.

I can’t log into my VK page

If the VK website or mobile program is functioning, but you cannot log into your page, then the reason must be looked for in the access data. An incorrect login or password is the most common situation.

We will consider restoring access below. Now we need to check the correctness of the entered access data:

You need to make sure that the “Caps Lock” mode for entering capital letters is disabled. This mode is turned on and off by pressing the “Caps Lock” key on the keyboard.
You need to check your language layout. You need to click on the language selection icon and manually select the layout that was used during account registration.
You may have mixed up your accounts and are trying to log into a different account. This happens when social media users networks create several accounts and forget about it. Enter the name of one account and the password for another.
To check that you entered your password correctly, open any text editor and try entering your password. Using this move, you can evaluate the correctness of the input. Next, type the entire password in the editor, copy it to the clipboard and paste it into the appropriate input field.

In the case where the login and password are entered correctly, but the site still does not have access to the page, you will need to restore the access data.

To start this process, click on “Forgot your password or can’t log in” and go through the captcha. Further:

We indicate your mobile number or e-mail.
A new window will open for entering the last name indicated on the page.
Next, the system will begin a search using the specified data and try to find a page that meets the entered criteria. If the page in VK is found correctly, click “This is my page.”
Then a window will appear with the following question: “Do you have devices that are logged into the specified page?” If you click “Yes, there is”, the system will send the password to the personal messages of the page. This option is convenient when you cannot remember the password, but you have authorization in the program on any other device. When checking personal messages is not available, click “No”.
After this, the system will send a message with a link to the email address linked to your VKontakte account. Click “Close”.
Open the received message and click the link.
We come up with a new password, confirm it and then click “Confirm”.

The situation when you have forgotten your phone number or you are unable to use it (for example, the number itself is unavailable or the SIM card is lost) is the most difficult. Without confirming your identity, you will not be able to regain control of the page. It will also be impossible to gain control of a page if there are no photos there that can be used to identify you.

On the 1st page, click “Click here” at the bottom of the screen.
We indicate the link of the page we need. You can get the link from friends or find it yourself by searching in VK.
We indicate the phone number that is used. Then click “Next”.
We take photos in the background of the application and upload them.

As soon as the moderators receive the photo, they will begin verifying your identity based on your request. It takes several days to process the application. When confirming the right to access the page, the phone number that was specified as available will be linked. Set a new password. The procedure for restoring access to VK on Android and iPhone smartphones is absolutely the same.

Page hacked

If the page has been hacked, you will also not be able to log into it. In this case, it is urgent to carry out a whole range of measures. Among them:

Thoroughly check your computer for viruses. During the test, turn off the Internet and local network. Most often, attackers steal your password through a virus program.
After checking and cleaning your computer, you need to change your password by creating a complex combination using a password generator. For these purposes, you need to use the access restoration procedure described above.

If it doesn’t work, contact the Technical Support Service. In the message, describe the situation in detail and ask for help.

If you cannot log into your VK account, then you should understand the causes of this problem and find solutions. The most common of them are described above, so the risk of unsolvable situations is minimized.