iPhone won't turn off - 5 ways to turn off your smartphone

Any technique tends to freeze. At some point, the operating system begins to not work correctly, and as a result, the entire device becomes incapacitated. iPhone from Apple is no exception - it can also freeze, refuse to turn off, popularly called “lag”. In this case, even a reboot, available to every user, does not help.

Many articles have been written about what to do if your iPhone won’t turn off. More often than others, older models suffer from errors, for example, iPhone 5, 5S, 6s. That is why it is necessary to understand the problem and find ways to solve it using this material.

Reasons for iPhone freezing

All the reasons why a phone of any iOS model freezes are divided into software and hardware. Software problems include a violation in the program code of applications, which causes the smartphone to freeze. Software errors can be fixed at home, without the intervention of experienced specialists.

Problems of this kind occur when installing “crooked” application updates. In this case, the device begins to freeze or completely stops responding to pressing the “Home” key, it may turn off on its own or stop loading at the logo. We will look at solutions to just such damage to a gadget in this article.

Hardware errors are associated with mechanical damage to the phone. This could be a broken button, water getting under the case, the iPhone falling from a height, or a module cable jumping out of its mount on the board. Only a specialist from a service center can solve them; if you want, you can actually do it yourself, but before you start, you should read the article on how to disassemble smartphones.

DFU mode

This is an extreme measure to restart Apple equipment and get it out of a “hard freeze” if none of the standard procedures for updating and restoring the iOS system work. Then DFU mode, also known as Device Firmware Update, comes to the rescue.

DFU is an emergency mode for restoring an iPhone by installing a new “clean” firmware. The procedure completely erases (zeroes) user data, but sometimes this is the only way to return the phone to functionality. The phone, while in DFU mode, does not respond to presses at all, and the graphical shell does not load in this mode.

The device interacts with the iTunes program without the participation of the operating system. To enter the gadget into DFU mode, all buttons must work. For different models, the entrance to the control panel is performed differently.

We connect the iPhone to the computer using a cable (original) and open the iTunes program.
Click on the button combination to activate the DFU mode.

For models 7 and higher, press the volume down key and the power button (side) at the same time and hold for several seconds. Then we release the power, but hold the volume down until iTunes detects the connected smartphone;
For iPhone 6s and smaller models, press the Home and Power buttons simultaneously. We hold them for about 10 seconds, then release the power button, and continue to hold the “Home” key until iTunes reacts and sees the phone.

With the correct manipulations, iTunes will display a window indicating that the device has been detected in recovery mode. Click OK.
The next step is to select the command “Restore iPhone”.

Soft reboot

So, the device is malfunctioning and won’t turn off. The user presses the standard shutdown key, but instead the device does not respond to commands.

If your iPhone won't turn off, there are several ways to restart its operating system. They can be roughly divided into soft and hard, since the latter can lead to data loss or disabling some smartphone functions. These methods bypass the OS and therefore work even on devices that are frozen.

To turn off your smartphone “softly” without harming the operating system, you need to simultaneously press the Lock and Home buttons. The keys are held in this position for several seconds.

After some time, the gadget should automatically reboot and start working normally.

Sometimes the smartphone asks you to swipe along the red bar at the top of the screen.

This key combination, in normal operation, is responsible for creating a screenshot. But, to take a screenshot, the keys are pressed for 1-2 seconds, and in case of a reboot, much longer.

Turning off the smartphone in normal state

To disable the device in question under these conditions, the subscriber will need to perform some actions, following the following sequence:

First of all, you need to press and hold the power button of the smartphone until the large buttons “Turn Off” and “Cancel” appear on the screen.
After this, you need to touch the iPhone display in the left area of the red “Turn Off” button, and then, without lifting your finger from the display, swipe the said key until the end of its right area. This gesture is called “Swipe”, and as a result of this, the iPhone will begin to turn off.
To turn the device back on, you need to wait until its screen goes completely dark, and then click on the “Power” button. This will make the phone start in normal mode.

Hard reboot method

Most users are lost and don’t know what to do if their iPhone won’t turn off. If the soft method of restarting the system did not help, then you should resort to a more severe method of influencing the smartphone. Please note that Apple began to change the smartphone shutdown algorithm with the release of each new model.

That is why, in order to take advantage of the hard restart methods, you must act according to the instructions. For iPhone 4s/6s owners, you need to press the power and “home” keys for 15 seconds. iPhone 8/X users should first quickly press and release the Volume Up key and then press the Side Power key for 15 seconds.

You need to hold down the hot keys until the screen goes completely dark and the iPhone reboots and the logo appears.

The hard reboot method helps to cope with problems with the interface of the iOS operating system. Some users claim that in this way they were able to eliminate errors that occurred with charging the battery and incorrect display of Youtube.

How to turn on iPhone with non-functioning Home and Power buttons

The above methods are quite enough to turn off the iPhone 5S in almost every situation. But how can I turn my iPhone back on if the Home and Power buttons are not working? To do this, simply connect your smartphone to the charging adapter or to your PC via a USB cable.

iPhone defaults to sleep mode if the device remains inactive for a certain period of time. The duration of this period can be set in the phone settings. But even if the iPhone consumes much less energy during sleep, there are situations when it is important to know how to turn off the iPhone

(along with the question of how to send mms from a computer to a phone) completely. For example, when the iPhone battery is completely depleted.

How to completely turn off an iPhone

1. First, press the Wake/Sleep button located in the upper right corner of the device. Hold it for a few seconds.

2. A message will appear on the screen asking you to drag the slider across it to turn off the phone.

3. If you change your mind or just try, there is a “Cancel” button at the bottom of the display.

4. If you decide to turn off your communicator, move the slider to the right. After this, the boot wheel will appear and after a few seconds the device will be turned off.

5. To turn your phone back on, hold the Wake/Sleep button until the Apple logo appears on the display.

Sometimes you may need to not only turn off your iPhone, but also restart it

Sometimes knowing how to turn off an iPhone (even if it is an American iPhone) is not enough. For example, there are cases where the communicator displays a dim display with a cursor in standby mode, where the number of missed calls and other information of this kind is reported. And trying to get the mobile phone out of this state using the usual methods fails - it simply freezes.

Fortunately, all you need to do to resolve this issue is to reboot your device.

1. Press and hold the “Home” (located at the bottom) and “Wake/Sleep” (small button at the top of the display) keys at the same time.

2. Hold the buttons until the display turns black and the company icon appears on it.

3. iPhone is safely rebooted! You can continue to use your communicator on a daily basis, forgetting about the incident as if it were a bad dream.

Unfortunately, such an operation does not always help. For example, if the system's boot sector is damaged, you have to connect the device via a USB port to the computer and use iTunes, which allows you to restore the firmware. In this case, the phone must first be turned off according to the above instructions.

How to reboot if the buttons don't work

This problem occurs when the hardware of the module is damaged. As a rule, the “Home” and smartphone power buttons fail. There can be many reasons for this. At the same time, they simply stop pressing, as if they fall into the body, in this case the only option is to replace the module.

Of course, this makes it impossible to reboot the device. If it is not possible to take the device to a service center, then you can try to help the phone yourself.

If the power key is faulty, you can restart it through the accessibility settings (assistive touch). Lol, where is this extremely useful iOS feature.

Video instruction

How to use Assistive Touch

This function can be used not only by phone owners who are interested in how to reboot iPhone 5 without mechanical control, but also by people with disabilities. If a person finds it difficult to use mechanics or standard gestures, but it is more convenient to press in a certain place on the screen, he can activate Assistive Touch:

go to the options “Settings” - “General” - “Universal access”;
activate “Assistive Touch” by moving the slider to the “Enable” position;
click the software option that appears;
select the “Device” function, go to key management;
in the menu, press and hold “Screen lock”;
By analogy with a simple restart, move the “Turn off” button to the right;
if the device requires a password, enter it;
To turn on a smartphone with a faulty lock, you need to connect it with a USB cable to the computer.

Incorrect iOS update

Many users of the tenth iPhone and the new iPad have encountered this problem. After updating iOS? the gadget turns into a non-working “brick”. The problem can be easily resolved, even if the device does not boot beyond the logo.

In 99% of cases, the firmware may incorrectly affect the phone and lead to freezes due to incorrectly installed files. It is also possible that the manufacturer's servers provided incorrect information.

To fix the error, you need to force restart your phone. This can be done using a personal computer, cable and iTunes.

The phone is connected via a cable and the iTunes program is opened. Next, it is entered into recovery mode until the corporate logo appears on the screen. In the program, you must select the “Restore Software” menu and click “Update”.

iTunes will install the necessary components. It is important to ensure that the cable does not move away from the phone. Thus, the system will automatically erase the information and reset the settings to factory settings. Don't forget to back up to iCloud.

How to turn off iPhone

To disable iPhone 8 and older models, do the following:

Press the lock key for a few seconds.
Wait for 2 switches to appear on the screen (the top one is used to turn off the device, and the bottom one is used to cancel actions).
Move the top slider to the right and the device will turn off.

The principle of turning off iPhone X and 11 is slightly different:

Press and hold the volume up or down key and the lock button at once.
Wait for the “ Turn Off ” button and drag the slider to the right.

To turn on the gadget, you need to hold down the lock button and wait for the logo to appear.

Lots of active applications

If a smart phone freezes at some stage of loading or operation, it is associated with a large number of background applications that load the processor and RAM of the device. To fix this problem, you need to disable programs running in the background that consume more resources and cause the device to lag.

You can do this by pressing the Home key twice. A list of active programs will appear on the screen. Click on each of them and hold the icon of the stopped program. After a slight vibration you need to confirm the action.

After double-clicking the Home button, it is possible to restore operation and restart the application.

How to restart iPhone 5

After purchasing a long-awaited device, owners enjoy the opportunity to work on a smart device for a long time, using multiple applications and programs simultaneously. But nothing is perfect, so when the moment comes that the phone cannot cope with numerous commands, the user begins to panic. Don’t despair and look for the nearest service center to ask how to force restart your iPhone. Try to solve the problem yourself in several ways.

Normal reboot of iPhone 5 using a button combination

Sometimes, to bring the device back to life, you need to restart it. How to restart an iPhone 5 that is functioning normally?

hold down “Power” until the commands “O” appear;
touch the screen in the left border of the “Turn off” key;
Without looking up from the sensor surface, move your finger to its right side;
wait until the device turns off completely, then briefly press “Power”;
The display will show the Apple logo and then the iPhone 5 will start booting up again.

Force reboot

How to completely restart an iPhone if the sensor is not responding? To do this, simultaneously hold down the “Home” and power keys for 5-7 seconds. The display will go dark. Then release the mechanical control. When the manufacturer's logo (apple) appears on the screen, briefly press “Power”. The phone should start working normally. Remember that the last option is to force restart your iPhone 5, which may result in a software crash. Use this procedure only in the most extreme cases.

Sometimes disassembling the case helps bring your smartphone back to life. This can be done using a screwdriver, which should be used to unscrew the mounting bolts at the bottom of the mobile phone. The goal is the battery, which needs to be removed and then put back in again. This method is suitable for phones that have already expired the warranty period. If the warranty is still valid, you cannot open the case yourself.

Jailbreak installed

Jailbreaking an apple often causes the device to slow down and break down. Restoring a gadget after jailbreak is possible using DFU. All manipulations performed by the user do not harm the device if they are carried out correctly. After flashing the firmware, the iPhone does not slow down or crash.

You can start DFU mode like this:

press the “Home” and “Power” keys for 10 seconds;
count to ten, release power and continue to hold the Home menu.

For more details, see the video instructions.

Standard shutdown

How to turn off an iPhone 6 that is working and has no defects is explained in the user manual. In this case you need:

Press and hold the power button, which is located on the right side of the iPhone 6 case.
After two or three seconds, a window will appear in which the corresponding slider moves to the right to disable it.

The question of how to turn off the iPhone 6S can be answered in the same way, since these two smartphones are structurally no different. Although in previous models the lock button is located at the top, this must be taken into account before turning off your iPhone. If problems arise with a button or screen, you need to force it to turn off using another procedure, which requires a little more time.

Disabling via the “Settings” menu

In addition to the standard method, which involves using a button, you can turn off the iPhone in another way. This is done using the functionality available in the settings menu. To do this you need:

go to the settings menu;
go to the “General” section and scroll the menu to the end;
click on the “Turn off” button;
A new screen will pop up, where the slider for putting the phone in an inactive state will be displayed.

From the SOS menu

Pressing the volume up/down button and the lock key at the same time brings up the emergency call menu on devices with Face ID. Here you can not only call the rescue service, but also restart the device.

Order repairs from a service center

If rebooting your iPhone does not help you, contact our service center at Arbatskaya metro station or Bagrationovskaya metro station for help. Our technicians will diagnose your phone for free and repair it efficiently. You can also use the courier service. Our employee will pick up the broken device directly from your home or office. You will receive the repaired equipment back as soon as possible.

View iPhone XS repair prices

Bagrationovskaya Arbatskaya

How to enter iPhone XS and XR into Recovery mode

Recovery mode means recovery. Sometimes the user may need it too, so it’s worth knowing how to correctly enter the phone into this state. The procedure includes the following steps:

Install iTunes on your computer. It is important to select the latest version of this software.
Connect the iPhone (iPad) XS or XR to the computer using a cable and open iTunes.
Press the volume up button and release.
Repeat the action with the volume down key.
Press and hold the Power button while the reboot takes place. Released after the iTunes connection screen appears.
After which you will be prompted to update or restore the device.

If using a computer, you will need the iTunes app

To disable Recovery Mode, you will need to hold down the Power button until the Connect to iTunes screen disappears. It is important to perform all actions quickly and follow the necessary sequence.