How to unlock Mi account if resetting to factory settings did not solve the problem? Today we will look at the main methods of unlocking an account, which can be easily implemented at home without the help of specialists from the service center.
At the first stage of recovery, it is worth deciding what data you have at your disposal for access and recovery. If you remember the mobile phone number or email address to which your account is linked, the procedure for restoring account unlocking will take a matter of minutes. If you do not have access to your mobile number, you will either have to use the help of Xiaomi technical specialists or try to completely reset your smartphone to factory settings and then reinstall the operating system.
Unlocking Mi account
Let's consider the simplest option, when you know your mobile number or email and you can request a password reset to access the system through the company website.
The process includes the following steps:
- Using a computer browser, go to the company’s website, go to the authorization form and click on the “Forgot your password” link, or immediately go to the link https://account.xiaomi.com/pass/forgetPassword.
- We indicate the email address or mobile phone number that was specified when creating the Mi account.
- Enter the captcha.
- We confirm the password reset. A secret code will be sent to the specified number, enter it in the appropriate field on the website and cancel the old password.
- We enter the new password to access the system twice and confirm the operation.
If the procedure followed the instructions correctly, you can unlock your account by entering the ID code and a new password to access the system.
Unlocking when you don't have your phone
Many users who own Redmi phones are wondering how to unlock a Xiaomi phone if they forgot the password for their Mi account and don’t have access to their mobile number. Such situations occur if you changed the SIM card for one reason or another or purchased a phone secondhand with a password already set.
Unlocking your smartphone through support
You can contact company representatives by email. It is worth sending letters to the following address; the content must be translated into English; in case of problems with knowledge of the language, you can get a translation from an online translator.
The letter must describe in detail the problem you encountered (your smartphone is blocked due to lack of access to your mi account). Representatives of the company may ask the user to provide purchase receipts, photographs of the gadget box, information and other information that will allow them to establish that the smartphone really belongs to you.
Lack of cooperation with the support service - correspondence regarding account unlinking can last for several weeks, during which time there will be no access to the mobile phone. Another disadvantage is the low approval rate of applications; often Xiaomi representatives simply refuse to restore access, citing the company’s anti-fraud policy.
Unlock via hard reset
If you are the owner of an old smartphone (models Redmi 4, 4a, 4x, 5, 5a, 6a) and others, you can try resetting the smartphone to factory settings.
How to unlock Mi account on Xiaomi:
- Hold the power button on your smartphone until the device turns off completely;
- Press and hold the Power button and the Access button at the same time until the Mi icon appears on the screen;
- Use the volume rocker to select the appropriate language for the recovery menu;
- Go to the factory reset section;
- Confirm your intention to remove all personal information from the gadget and return it to its “out of the box” state;
- Return to the main menu and reboot the gadget.
After resetting the settings, the gadget may take a long time to load. Resetting helps to unlock the phone in only 50 cases out of 100. If the method does not help, use the method suggested below.
Unlocking via firmware
The choice of firmware method depends on the processor used on your smartphone. For devices on Snapdragon, flashing is carried out via fastboot, miflash; for devices with the MTK kernel, the procedure is implemented through the flashtool downloader.
Ways to unlock your account
We go from simple to complex. We assume that this is your phone and you forgot your password. And he was needed. In this case, there is an easy way to regain lost control over your smartphone. We use a Chinese password reset service. For this:
- follow the link and indicate your email or phone number in the field provided;
- click next and get into a new window, where we completely agree and enter the verification captcha, thereby confirming that we are a real person;
- a reply SMS or message with a code arrives in your email or phone, wait for it;
- upon receipt, enter and finally reset the old password in the next window;
- and then register a new one.
Hurray, problem solved. However, do not rush to rejoice. We have a poor guy in stock who bought someone else's phone and doesn't know anything that needs to be entered when resetting the old password. In this case, there is another way. It is much longer and more tedious, but definitely not more difficult.
You will have to write an email to support at [email protected] English will help you. You need to describe in detail why your phone is locked and make a request to unlock it. Don't expect everything to work out right away. You will have to correspond for several days, or maybe weeks. Support will definitely ask you to indicate how the phone was purchased. You will have to provide its IMEI, purchase receipt, photo of the branded box and other evidence that this is your phone. If something is missing or the Chinese side doubts your words, then the deal will not take place. And you will not be able to unblock your account.
What to do, you ask? There is an answer, they write on the Internet, you just need to remember the password!
I won’t engage in shamanism here, I’ll try to illuminate the rather thorny path of truly restoring the phone’s operation and completely unlinking it from a forgotten account.
Before you begin, you should note that you will be able to reset a locked smartphone to factory settings by logging into Mi-recovery, but this will not bring you joy. Even in this state, when you set up for the first time, you will have to stop at logging into your old Mi account.
Don’t expect a detailed debriefing; all reviews devoted to this problem end the same way: contact a specialist, he will help. But still, here is a solution collected from various sources.
- In front of you is a completely locked phone. It doesn't even turn off. But you need to turn it off, so keep the power key pressed until the company logo appears, and hold down the volume +.
- We go into recovery, from there we perform a full reset (Wipe all data).
- We carry out all further actions according to the specified method. Their point is to get into the second space of the phone.
- You have a work phone in your hands, where you enter a new account in the second space. But don’t rush to rejoice, a smartphone will last in this state for at most an hour, an hour and a half (tested in practice).
- During this time, you need to flash your phone on MIUI 7; in this system there is no strict connection to an account and it is possible to install a new one. Example steps are described here.
This is a relatively “easy” method, but it does not guarantee 100% that you will succeed. The remaining methods described involve putting the phone into a special mode by short-circuiting certain points on the motherboard, which is not entirely suitable for the average person.
Reasons for account blocking
So, you forgot your password, and when the phone reboots or, as almost always happens, changes the SIM card, it will ask you to log in to your account again. But it may not be yours, since the phone was purchased second-hand. This means that the SIM card that participated in the registration is not available to you. That is, you do not know the phone number or email address mentioned by the previous owner during registration, which means you do not have a login. Accordingly, you do not have a password. You have nothing.
Hard case. Due to the fact that simple unlocking methods will definitely not help you and you will have to go to great lengths.
The long road to improving smartphones produced by Xiaomi has led to a situation where strict binding to a Mi account has become an everyday reality. The account requires complete control from the owner of the phone. Just a few years ago, on the proprietary MIUI 7 shell, you could painlessly give up one account and move to another. Now, with the release of firmware versions 8 and 9, everything has become much more complicated.
The precautions taken by the world leader in the telephone industry, Apple, to protect against penetration into the secrets of the smartphone owner, have led to a situation where only its owner can unlock his phone in a simple way. This feature was immediately adopted by the Chinese flagship.
The point is also that Xiaomi itself is never the unilateral initiator of account blocking; the reason lies in you. In addition to the situations listed above, it is also possible to play games with your child’s phone; entering the password incorrectly leads to a similar result.
Reset is carried out according to these instructions:
- Hold down the power button, then select " shutdown ".
- Hold 2 keys at the same time: volume + and power.
- When a short vibration signal is emitted, you must release the power button, while keeping the volume + . After a few seconds, the device will boot into the engineering menu.
- Use the volume keys to select “ wipe data/factory reset ”, confirm your choice with the power button.
- Next, select “ reboot ”, now the phone will reboot and you can use it as before.
We hope that any of the methods listed above helped you unlock your smartphone. An important tip for the future - if you change the password on your phone or account. Then write it down on a piece of paper and put it in a secret place. If you always do this, you will have a backup recovery method. If you suddenly forget your password.
All the best!
FAQ
What to do if nothing helps and all the proposed recommendations did not work?
It's worth turning to China again. I offer several email addresses:
as well as online chat: https://xiaomi-blr-prod...mKNYBMGU4qz8UQyGUhAN01.
Where you can directly contact your Chinese brothers and complain about your grief.
A hard reset will not help, tested on devices with the latest firmware. Mentions from the network on this matter are outdated and do not work.
For successful firmware, you need to disable driver digital signature verification. Disabling is carried out differently for different versions of Windows.
Download device drivers only from trusted sources!
And one last thing. For those who are desperate, there is a solution from a person who went through all the stages of unlocking, gave his phone to a service center and received it back with the same problem. Here is his method.
Mi account blocking is easy to get, but getting rid of it is quite difficult. Don’t let your phone go to extremes, store the necessary data in a safe place, use a password manager. And then this article is not for you.
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This device is locked
A common error that occurs among inept “self-taught hackers” after trying to update the firmware to a different version of MIUI. Now my xiaomi phone is locked, what should I do?
Recipe for unlocking:
- enter Fastboot mode (the method is described above);
- register a request and wait for permission to unlock on the official website en. miui. com. A translator will help you fill out the application. The result does not always come quickly. The application processing speed can reach a week. After the application is approved, you can download the Mi Unlock program;
- Next, you will need to connect the phone to the computer using a cable, log in and press the “Unlock” button.
Developer Refusal
In rare cases, if the information provided by the user is insufficient, the company refuses to unlock the bootloader. What to do?
First, you need to remember that this refusal is not final. A new application for a permit can be submitted after 1 month. These are the developer's standard terms and conditions. If you make a request earlier, it will not be considered. But the number of applications sent by the user is not limited.
Important! Harsh words and curses can be regarded by the company as aggression and the device can be blocked forever. The developer reserves this right.
Smartphones from have long established themselves in the market. But no one is safe from sudden phone blocking. First of all, there is no need to panic and immediately run to the service, falling for advertising. Sometimes you can fix the problem yourself. The tips presented above will help with this. In 90% of cases, they allow you to unlock your phone without the involvement of specialists.
If you don't have access
You can try to perform a full reset. This is not suitable for everyone. After all, even if you delete all your phone data, there is no guarantee that you won’t have to re-enter your password.
The last thing you can try is the firmware. This helped some users. The old version is suitable for the firmware. It removes the check when loading your device. Using this technique, at first your smartphone will not ask for a password. However, you may need it again when you connect to the network.
