The load on mobile operator networks increases every year, resulting in various communication problems. Even now in places with good signal reception it is not always possible to get through. In addition, there are many other factors that can interfere with communication. We will discuss one of these situations further. The subscriber's phone is constantly busy - what does this mean and what are the reasons? We will consider general points that apply to all operators (MTS, Beeline, Tele2, Megafon).
The subscriber's phone is constantly busy
The wrong network type is set
Recently, a situation has often arisen in which incoming messages are blocked on new smartphones due to the wrong network type and poor-quality connection. For example, the phone is set to 4G priority type, but the SIM card or tower cannot handle it. In this case, playing short helps. That is, the owner of the problematic device needs to open his settings and change the pre-installed 4G (LTE, VoLTE) to 3G, and if that doesn’t help, then switch from 3G to 2G.
- Changing the network type on Android is done quite standardly: go to “Settings” → “Mobile networks” → “Network type”. Next, change the network specified there. By the way, on some devices the network type can be reconfigured in the SIM card menu.
Try lowering the quality from 4G to 3G
- In the case of an iPhone, you need to go to: “Settings” → “Cellular” → “Data Options” → “Voice & Data”. Keep in mind that instead of 4G there may be LTE or VoLTE.
Try contacting the subscriber in other ways and offer to change the network settings - it helps very often. You can contact via the now popular Viber or WhatsApp, try sending SMS, you can send instructions by e-mail.
Why is it sometimes busy when I make a call on my iPhone?
Let's look at the most common situations when short beeps periodically occur during a phone call (the so-called “ busy
“):
1.
If the subscriber communicates with some other subscriber;
2.
If the subscriber rejected (dropped) the call.
Rejecting an incoming call
can be done like this:
- On a locked iPhone – press the “ Power
” button (device unlock button) 2 times; - On an unlocked iPhone, press the red “ Reject
” button on the screen.
Network failure is a common cause
As already mentioned, the load on operators' equipment is constantly increasing. Yes, it is being improved and replaced with a new one, but the speed of such an update is not always the same. In addition, areas remote from cities are served much worse.
Because of this, the quality of communication drops significantly. Instability of the line leads to the fact that the person cannot be reached: it is reported that they are outside the access zone, or the line is busy.
The solution in such a situation is quite simple - keep calling. It is likely that during the next attempt you will be able to get through. On average, it takes from 1 to 2 hours to “fix” the connection.
Technical difficulites
As mentioned earlier, mobile communications are increasing in power, which leads to various glitches. Oddly enough, this happens all the time, even though popular operators (MTS, Beeline, Megafon, Tele2) are improving their equipment.
Technical problems are typical for major holidays - for example, New Year. During the chiming clock, everyone wants to exchange congratulations with loved ones, which happens at the same time.
During the holidays, the network of operators may be overloaded
The result is that the network is loaded, and the subscriber hears an annoying phrase in the speaker that the subscriber’s phone is busy and he needs to leave a message after the signal. The only option is to try to call again and again until the “winning attempt”.
Operator service
Among the offers from mobile network providers there is a large selection of similar services. They can operate at a certain time or continuously. The essence of such services is that after connection, the subscriber is not disturbed at inconvenient/non-working hours. For residents of modern megacities, work calls are a real problem that prevents them from enjoying relaxation and communication with family. Actually, that’s why it’s connected.
All telecom operators offer
It’s worth mentioning separately that many operators (MTS, Beeline, Tele2, Megafon) allow you to connect it and block the call at your level. If they can’t get through to you, then the first thing you need to do is call the operator and find out if there are any subscriptions or services that could do this.
Let's sum it up
Now you understand why the subscriber's line can be constantly busy. If you need to contact a person, then alternative communication channels or a personal meeting will help in such situations. If this is your phone and it does not accept incoming messages, then the list of actions is much wider. You will have to spend time, but establishing the cause is quite simple.
Cellular communications are gaining momentum, and few can imagine life without it. However, the hype brings “side effects” in the form of problems with communication and overload of operators. If you are trying to call a friend, acquaintance or family member, but the robot constantly exclaims “The subscriber’s phone is busy, leave a message after the tone.”
Sources
- https://HuaweiNews.ru/rostelekom/apparat-vyzyvaemogo-abonenta-zanyat.html
- https://glass-prom.ru/abonent-razgovarivayet-po-drugoy-linii-kak-nastroit/
- https://stink3r.ru/liniya-zanyata-pri-zvonke-na-telefon
- https://HuaweiNews.ru/rostelekom/set-zanyata-chto-znachit-mts.html
- https://xpcom.ru/pochemu-do-menya-ne-mogut-dozvonitsya.html
- https://planshet-info.ru/kompjutery/esli-postojanno-linija-zanjata-esli-zvonish
- https://mymeizu-online.ru/rostelekom/liniya-zanyata-tele2.html
- https://igrolevel.ru/liniya-zanyata-pri-zvonke-na-telefon-chto-eto-znachit/
- https://vologda-yel.ru/chto-znachit-kogda-telefon-postoyanno-zanyat/
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Blacklist and Do Not Disturb mode
Modern devices are capable of emulating any action. A properly configured Black List completely excludes unwanted incoming messages and more.
What can be done to bypass it?
- Send SMS. Enable receiving a delivery report, and in the text of the message itself, ask the subscriber to remove the number from the list.
- Call from someone else's number. If calls do not go through from your phone, but do from another, then there is a high probability of being included in
- Use alternative communication channels: Viber, Skype, WhatsApp. You can write a message, make a voice call or video call.
We should also talk about setting up the Black List. Its flexibility depends on the specific model and manufacturer. Many manufacturers include a really large list of features in their products. For example, you can set up groups, allow incoming calls from phone book numbers, block calls from specific subscribers or groups at certain times, and much more. Even the arrival of SMS can be turned off. Smartphones can signal “busy”, “subscriber unavailable”, and the device can also pick up and hang up. And much more.
There are modes in the phone settings. Each of them has its own operating scenarios. In particular, when you select the “Do Not Disturb” option, incoming calls may not go through, giving the caller a “busy” or “subscriber unavailable” message, or they may go through, but without signals.
Often, phone owners do not know about activating these functions, or they are turned on, for example, by children. It is recommended to check the network settings, Black list, actions for groups, settings for specific subscribers and operating modes.
Antivirus blocks calls
Antivirus programs can block calls, both incoming and outgoing. This is especially true for Samsung smartphones and Dr.Web antivirus. After installing a utility that fights Trojans, adware and other unwanted software, some phone numbers may be blocked.
To solve the problem, remove the antivirus on your smartphone. After this, you can clear the cache - through additional software or using tools built into the system. The final stage is to reboot the smartphone. When the antivirus is completely removed from the gadget, the phone will stop dropping incoming and outgoing calls.
In some cases, it is not necessary to remove the antivirus from your smartphone. Open the application and go to the "Profile" section. Next, you need to check the box “Receive all calls and SMS”.
The subscriber is constantly busy due to mobile Internet
In modern conditions, the communication channel and the data transmission line are separated. However, if you find that you cannot get through while turning on the mobile Internet, you should consult your operator on what to do. If it is possible to use a 3G channel or higher, then in the SIM card settings, specify only the desired channel. It is quite possible that this will solve the problem.
Perhaps the phone is always busy due to mobile Internet
Disabling the service
Surely you are interested in how to disable the second line? If the service was provided by the operator, then the system request #43# send a call is sent from the mobile device. From this moment on, the service stops working. In addition, set the above item to the off position in the case where parallel conversations were carried out thanks to the internal settings of the phone. If another contact interferes with an important conversation with its signals, you can disconnect the second line in a simple way - reset the call.
SIM card and phone
The possibility of damage cannot be ruled out. As a rule, the owner himself is interested in such a question due to missing important calls. This can be checked quite simply: using another SIM card and another phone.
If the problem is in the SIM card, then you need to go to the branch of the mobile operator and replace it with a new one. Don't forget to take your passport with you. If the problem is with the phone, then the cause may be damage to the card slot or a software failure. This is often observed when flashing the device. Installing an official ROM or visiting a service center will help restore normal communication.
What does it mean if the line is busy?
When a subscriber is talking to someone, most often it is impossible to contact him and we hear the status Line busy. Short beeps are heard in the handset or a message is heard that the phone is busy.
Why is this happening:
- The receiving party is using a phone that is too old. Such devices do not support the multi-call function and cannot connect you via a second line. An unsuccessful connection attempt is sometimes accompanied by an explanation from the autoinformer that the subscriber is busy.
- Even if the subscriber uses a modern telephone model, it is not always convenient to be distracted by a third person during a conversation already in progress. Devices that support the sharing of 2 SIM cards allow you to disable calls on the second SIM card while you are talking on the first.
- The subscriber saw your call, but pressed the “Reject” button, resulting in short beeps. This means that the person is busy or talking with another person.
- A few seconds before your call arrived, the subscriber's phone received another call. Since the line is busy, you hear short beeps.
- If the number is a landline, short beeps may indicate that the phone has been removed from service or temporarily disabled. To make sure of this, continue making new calls throughout the day.
Old landline phone
If the connection could not be established due to a busy line or a disconnected phone, then when the number is free, the mobile operator can send you an SMS. It will indicate that the subscriber has completed the conversation. However, not all operators do this.
This may be useful: How to enter an extension number from a mobile and landline phone.
