Wrong number dialed - what does this mean?

The phrase “The number does not exist or is dialed incorrectly” can often be heard both when calling unknown numbers and to subscribers with whom you regularly communicate. It is easy to make a mistake when entering a number, but if it is included in the contact list on your mobile device, then the possibility of incorrect entry is completely eliminated. What such situations may be related to, how to check a phone number that cannot be reached – we will consider these questions in this article.

Incorrect redirect

Forwarding exists to redirect calls to another number specified by the subscriber in the call settings or through the cellular operator. If this number is entered incorrectly (for example, the subscriber accidentally entered a non-existent number in the phone settings), the message “wrong number dialed” will be played during the call.

The caller will not be able to fix this problem, since in this case it is on the side of the person being called. This subscriber needs to disable call forwarding in the phone settings or contact the mobile operator.

How to fix the problem if the contact is correct

As with other errors, the cause could be your device or a network failure. Most often, errors or inaccuracies are still associated with mobile phones, including their failure. If a problem occurs, turn off your smartphone, but do not turn it on immediately. Wait 15 minutes, then press the power button. We are recommended to maintain this period of time in the operator’s technical support to reset the mobile network settings.

Rebooting your mobile phone

If they still say that the number was dialed incorrectly, check it again. And then try removing the country code (+7), leaving the operator and city code. Add an eight to this number. This can be done either by dialing yourself or with a contact from the phone book.

Contact book in a mobile phone

Conversely, if you are trying to call without a country code, add +7 to the beginning and try dialing. Mobile operators also recommend that you always dial the phone number with the country code. This will help avoid most communication problems.

This may be useful: how to find out who the phone number is registered to.

Network problem

Sometimes the phrase “wrong number dialed” occurs due to temporary network failures. Among them may be:

Increased load on the base station when the operator cannot cope with a large number of calls.
The user's phone or the one he is calling cannot receive a signal because it is outside the coverage area.
The phone is blocked by obstacles or is in an elevator, basement, etc.

Most often in such situations, a corresponding message is played, for example, “subscriber is out of network area,” but sometimes you can hear other answering machine phrases.

IP telephony

More and more companies are using Internet telephony to communicate with clients, rather than regular landline phone numbers. This allows you to establish more convenient communication with clients, regardless of the location of your employees. Calls are made not only from a landline office phone, but also using forwarding to cell phones.

However, there are certain nuances when using this type of communication. Thus, certain numbers in the company can be used only for outgoing calls, and receiving calls to them is not available.

In this case, if a call from such a phone is missed, then when you call it you will hear the phrase “number does not exist”, or “wrongly dialed”.

Also, when using Internet telephony, a permanent number cannot always be assigned. This is especially true for companies that use this type of communication only to make calls to their customers.

In this case, the call comes from a random number provided by the system, and it is impossible to call back. Such telephone numbers are used only for outgoing communications, and incoming calls are not provided for them.

Blocking a number

An automatic message “wrong number dialed” may indicate that the subscriber they are trying to reach has been blocked by the mobile operator itself. This could happen for several reasons:

The most common is that the number has not been used for a long time, and the operator has stopped servicing it.
The subscriber himself asked to block his SIM card, for example, if he switched to another operator without saving the number.
The operator blocked the number due to a large debt on the phone balance.
The subscriber was blocked due to complaints of spam or fraud.

Ratings: 1 , average: 5.00

conclusions

As you can see, there are many reasons why you can hear an alert that the number was dialed incorrectly, or that it does not exist. If you are sure of the correct dialing, then this may be due to the fault of the person being called, or may be due to the technical features of using the phone number. Modern technologies, although they allow you to get additional advantages when using cellular communications, also have certain features. So, if forwarding is set incorrectly, you can miss all calls to your number.

Source

Reason 6: a voluntary ban has been established

All cellular operators allow their users to set a ban on outgoing messages. As a rule, this option is set to the child’s number. If you once activated the function of prohibiting sending SMS, you can disable this option using the following USSD command:

#330*password#. If the password has not been changed, the default is 1111.

Sometimes users forget their password. If you encounter this problem, contact the Megafon support center for help at 0500, through the official website or application.

Why doesn't my phone detect incoming call numbers?

Many people complain about a problem where instead of the caller's name, only their number is displayed, or even the words “Unknown” are displayed. Because of this, a person may miss an important call without answering the incoming one. Let's try to figure out what caused the problem.

Not enough memory

The mobile device functions precisely thanks to the internal memory. The operating system, files, games, applications, and even numbers in your address book - all this takes up a certain amount of free space.

If your smartphone has too little memory, it becomes unstable. One of the problems that arises in such a situation is the inability to determine the caller's number. Therefore, it is recommended to check the availability of free space.

You can do this as follows:

Open your smartphone settings.
Go to the “Memory” section.
Pay attention to the “Available space” item.

For stable operation of the system, it is recommended to have at least 2-3 gigabytes of free space. This is the lower threshold that allows the phone to easily handle a variety of requests.

If the person's number has been saved to the SIM card, you need to check if there is free space on the SIM card. To do this, you should try to record another contact. If the operation fails, it means the card storage is full.

The caller has anti-identifier enabled

The inscription “Unknown” instead of the caller’s number or name is a good reason to refuse to accept the call. But the inability to detect an incoming call often occurs due to the fact that the caller himself has activated the anti-caller ID function.

The anti-identifier could be activated using a special operator service. If, when you receive an incoming message with the words “Unknown,” you pick up the phone and hear a person you know on the other side, check with him to see if he has signed up for the anti-Caller ID service. It is possible that this was the cause of the problem.

And if you don’t want to answer an unknown number, but at the same time you are sure that it’s a real stranger calling, you shouldn’t pick up the phone. As a rule, scammers hide their coordinates. True, exceptions to this rule are allowed.

The country is incorrectly specified in the settings

Usually people make calls in their country of residence. Rarely does anyone constantly call from Russia to Greece or any other foreign country due to the fact that such calls are very expensive. Therefore, smartphones are designed for gadget use in only one country. Accordingly, if the owner has changed this parameter in the settings, the caller's name may not be displayed.

For free calls abroad, it is recommended to use instant messengers like WhatsApp, Viber or Telegram.

So be sure to check your device settings. Make sure that the country you are currently in is displayed there.

Subscriber recorded twice

Smartphones have a notebook that allows you to enter a large number of numbers, assigning a name to each. But sometimes users forget that one number has already been recorded earlier. Therefore, creating another contact with similar coordinates, but a different name, leads to problems when receiving incoming messages.

Instead of the contact’s name, only numbers are displayed on the screen, and often the words “Unknown” are simply displayed there. In any case, you need to check whether the subscriber is listed twice in the phone book.

The subscriber is recorded incorrectly

Another reason why the phone refuses to identify the caller’s name is the incorrect entry of the number in the book. You may have made a mistake in one of the numbers or the start code.

We remind you that in Russia numbers that begin with “+7” or “8” are considered correct. If there is a different prefix at the beginning, then you should not be surprised that the subscriber’s name is not displayed. This cannot happen if its data is filled in incorrectly.

Problems on the operator's side

In the life of any person who actively uses the telephone, there have been days when some kind of nonsense happened with the connection. Either you can’t get through to the right person, then only one communication stick is displayed, or the Internet does not work.

All these are the most common problems that arise on the operator's line. But it should not be ruled out that technical work on the line has caused a situation where the caller’s number is not displayed on the smartphone screen. Try to call your operator's hotline to clarify this issue.

Support contacts:

MTS – 8-800-250-82-50;
Megafon – 8-800-550-05-00;
Beeline – 8-800-700-06-11;
Tele2 – 8-800-555-06-11.

Check the contacts of other operators on the official website. It can be easily found through any search engine, including Google and Yandex.

A call to any support service is free. Exceptions are those cases when a person is abroad.

Determinator option disabled

All smartphones are equipped with a caller ID function. It is enabled by default, but at the same time, any mobile operator client can disable it. This usually happens by mistake, so it is recommended to check your phone or SIM card settings.

If you cannot find the determinant option in the parameter change menu, then this is definitely not the problem, since some operators prohibit disabling the function. Be that as it may, it is worth checking all the settings, as well as the personal account of the user of Beeline, Megafon and any other operator.

Contacts were copied incorrectly

The moment a person purchases a new smartphone, he needs to copy contacts from his address book. The device immediately offers to carry out the operation as soon as the power button is pressed. But problems may arise during the copying process, which ultimately lead to one or more subscribers not signing up.

You need to check your address book and clarify whether it actually contains the name of the contact whose number is not determined. If this is not the case, it is recommended that you watch the video, which describes in detail the process of completely copying subscribers.

No money on balance

Oddly enough, a zero or negative balance is not only a situation in which the owner of a smartphone cannot make calls. For some operators, due to the lack of funds from the subscriber, the identifier is immediately turned off. This is done so that the client tops up his personal account as soon as possible.

Be sure to check the status of your personal account and top it up if necessary. The top-up amount must be at least 1 kopeck higher than the subscription fee.

If you currently do not have the opportunity to top up your account, use. Almost all telecom operators offer it.

Reason 5 SIM card malfunction

Don't forget to check if your SIM card is working. To do this, go to your desktop and then look at the top of the screen. If instead of the connection level icon there is an image of a missing signal or a notification about a SIM card not found, it is worth checking the functionality of the card.

To do this, remove it and then carefully insert it again. You can also place the SIM card in another smartphone and check its functionality.

If during the check it turns out that the phone cannot identify the SIM card, you need to contact the operator's point of sale and ask to replace the SIM card.

Subscriber service has been temporarily suspended - what does this mean?

Chupakhina Tatyana Borisovna

This means that the subscriber’s account has run out of funds and the system thus notifies those calling him about this.

If you find it necessary to replenish the balance of this subscriber, then after your money arrives in his account, you will be able to call him.

If, when calling the subscriber you need, you hear a similar message, then most likely, his account has run out of funds and the balance is negative; in addition, the subscriber himself could temporarily block his phone number by contacting the subscriber’s cellular service, also, possibly, At this point in time, he is beyond the reliable cellular reception of his operator.

Obsydyan

Now, on most tariff plans, incoming calls are available even in cases where the subscriber has no money left. But if there is a deep minus, the subscriber’s service may be temporarily suspended. “Temporarily” means until the balance is replenished, so you can send him money yourself. The only question is how much, because the minus can be very deep...

Mirra-mi

The message “Subscriber service is temporarily suspended” indicates that the person you are calling has run out of money on their phone. He needs to top up his account for incoming messages to start being accepted. Most likely he has some amount of debt on his account, for non-payment of which his number was blocked.

88Summertime88

This means that you have gone into the red, and by a decent amount. If I'm not mistaken, some operators even provide services with a balance of minus ten rubles.

But basically, if you have the slightest debt, you can neither make nor receive calls.

-Orchid-

This means literally what they say. That is, the number is not in service. This means that the world does not have enough money to even receive incoming calls. Most likely this is a negative balance; this is usually the reason for the suspension of service. To resume using this number, you just need to top it up with the required amount.

Raziyusha

The meaning of these words is this: there is a very large debt on the account that needs to be repaid before the services of the cellular operator are available. My sister received a message like this when she moved to another region and changed her phone number, but there was a debt on that number. Need to pay off.

Violet a

The subscriber's service can be suspended only if the subscriber has a negative balance; if the subscriber has a zero balance, the operator still continues to serve him. And if the subscriber has a negative account balance, the operator stops servicing this number until the account is replenished.

Leona-100

This means that the called subscriber has run out of money in his account and the balance has gone negative and even incoming calls have been blocked. In this case, the provider blocks the subscriber’s number until the balance on the phone is replenished. You can top up the account of the person you need yourself, then you will be able to call him again.

Marlena

When the subscriber's balance goes into minus, the telecom operator sends this or a similar message. But if you call someone and hear this phrase again, it means you are still in the red. If you want to continue using this SIM card, then you should put money in.

Stalonevich

This means that it’s been a long time since you last put money on your phone. Check your balance! There's probably already a lot of debt there.

Also look at the expiration date of the SIM card, maybe it has already expired a long time ago.

“Wrong number dialed”: what does it mean? How to check a phone number

How to register a phone on the network?

Register

You can connect a mobile device in two ways - remotely using SMS and by contacting the office of a cellular operator that has a license to provide services in the country.
If the phone
uses two SIM cards, they must both be registered with the operators that service them.

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What to do if numbers are not detected

Whatever error caused the problem, in a situation where you cannot identify the caller, you should immediately try to get rid of it. There are several solutions. Next, we suggest considering several options.

Setting options

When faced with a problem one on one, you first need to check the country that is set in the settings. It should correspond to where you are at the moment.

Next, you need to make sure that the caller's number is recorded correctly. It may have been listed in the phone book several times. Also, some people make mistakes in one or more numbers and the prefix “+7”, “8”.

Finally, you should clear your smartphone’s memory of unnecessary files so that at least 2-3 gigabytes remain freely available. It is recommended to do the same with the SIM card. If there are many subscribers recorded on it, then delete some.

Checking balance and SIM card

Since some operators block the determinant function if there is no money in the account, you must check the balance. If it is at zero or has completely gone negative, then you should think about it. It is likely that this is precisely why it is not possible to determine the caller's number.

Also, go to the SIM card menu. It should be located on the desktop of the smartphone. It happens that caller ID is disabled through this menu. It needs to be turned back on.

For iPhone

iPhone owners usually encounter this problem due to the fact that the device does not correctly perceive the user’s country. Even in a situation where the correct state is set in the settings, it is recommended to try changing it. So you can switch from Russia to China or Europe. It is possible that this will eventually correct the error.

For Xiaomi

With Xiaomi smartphones everything is a little different. Sometimes the detector does not want to work because advanced options are not activated on the device. You can correct the situation through the settings in the “About device” section. There you should tap on the name of the MIUI version several times to unlock the developer options.

Another surefire way to solve the problem is to reset to factory settings. It is performed as follows:

Open the settings.
Go to the “Restore and reset” section.
Click the “Reset settings” button.

Do not forget that in the process of performing a factory reset, all data is erased from Xiaomi. Therefore, resort to this method only as a last resort.

To avoid losing files, create a backup copy through the “Backup & Reset” settings menu.