The number you dialed is unavailable, what does it mean - In what cases do they say “The number is unavailable, leave a message on the answering machine”?

The quality of mobile communications provided by modern operators is quite high due to the introduction of innovative technologies and constant improvement of the level of service. However, many people often have problems when, when trying to call a certain number, they first hear beeps, and then a voice message appears saying that the subscriber is unavailable.

Some information about the principle of mobile communications

It turns out that the mobility of a modern phone is its weak point. If there is no connection between two conventional devices, there can only be two reasons: lack of contact between them or a breakdown of one of them. In our case, everything is more complicated. After dialing the number and pressing the call button, the radio signal goes to the base station, then to the switch, where it undergoes a second processing and, along with other calls, is sent to your operator, to the switch. It stores data about all subscribers and determines the ability to make a call, location, tariff plan, and so on.

At the next stage, the call arrives to a subscriber on the same network or is redirected to another. There he makes almost the same path. When the person you are calling answers, the connection is established and then a tone follows. It may seem that the path is too long and problematic, but this is not at all the case. We have a very reliable system that processes thousands of calls per second.

In what cases can the phone be constantly busy (the subscriber is unreachable)?

Alex shuffles

The transfer of mobile phone data occurs through the channels of the global digital communication network, in fact via the Internet. Line overload is excluded. “Subscriber Unreachable” – Instead, many telecom operators report that “the subscriber's device is turned off or is out of network coverage” - this means that the SIM card you are calling is not inserted into the device for some reason, inserted ​​to a switched off device or a device currently located where there is no coverage of the corresponding operator. If the SIM card is detected by the network, but you are currently talking to someone else, you will not receive a “subscriber unavailable” message, but some other message, most often regular short beeps. For example, I have had one of my three SIM cards lying on my desk for several months because my mobile phone does not have a free slot for it. And the other one - Kaluga Megafon - is recognized only during those hours when I am in the Kaluga region, since I asked the operator to turn off my roaming - so as not to pay for roaming if I had already left the Kaluga region and without understanding this, someone called or they called me (incoming roaming is paid). If in general you can call to other numbers from abroad to Russia, then I don’t see any other possible reasons for the lack of communication with this particular subscriber. Unless, of course, you are blacklisted (possibly by mistake!) and unless the called party has activated “false busy” (which for you is simply the same as turning off the phone).

Is it good or bad if your phone can be tracked?

By tracking the location of a cellular subscriber, state security agencies can quickly find a wanted criminal.


Cell tower

Also, using a mobile phone signal, doctors or rescuers can find the victim. This is why it is important for cellular operators to use technologies that provide sufficiently high accuracy in determining the subscriber’s location.

Why is the number unavailable?

The reasons why the system displays the message “Number unavailable” instead of connecting to the subscriber are, as a rule, situational in nature or related to technical problems.

  1. Your friend's phone went off and on.
  2. Your friend turned off his phone before an important event or put it in “airplane mode.”
  3. Your interlocutor has left the coverage area of ​​mobile stations because he is outside the city, in an underground room or in another place protected from the penetration of radio waves.
  4. Your friend is overseas and has temporarily disabled their number to avoid costly roaming charges.
  5. The subscriber's phone or SIM card is faulty.
  6. The transmission station has failed or failed.
  7. Your friend changed his number and didn't tell you.
  8. The subscriber has added your number to his “black list”.

If the information you want to share is really important, send a text message to your friend and he'll receive the message as soon as he gets his phone online again or gets into mobile coverage.

What else could a notification mean that the subscriber can communicate?

Although voice announcements were originally recorded for specific purposes, in practice they are also used in other situations.

If during a call you hear the text “The caller is on another line,” this could mean one of the following:

Reasons: Explanation:

The number is busy.The subscriber has activated the call waiting service. Most likely, he sees an incoming call. However, for various reasons, he is not comfortable reacting.
You are on the Black List.When you activate this service, you can choose what the caller hears. To contact him, try writing a text message to the person, contacting him via instant messaging, or repeating the call from another number.
Activated or Do Not Disturb.This allows you to limit the time during which you can call a specific user. This is great if you go to school, work or visit the doctor.
There are technical problems.The network may be overloaded or equipment may have failed.
In rare cases, the communication module, phone or SIM card has failed.Mobile technology is fragile. Therefore, this can happen even from a weak blow.
The call from the mobile Internet is blocked.This is a problem with older smartphones. He was born because technology is imperfect. To resolve the situation, call your operator and listen to his advice.

Try connecting to the subscriber later. If this problem occurs when calling different numbers, show the phone to a specialist. It is advisable to contact the service center directly.

The simplest cases when the subscriber is unavailable

A cell phone is an electronic device that contains a battery to supply electricity to other internal components. As well as buttons with which the user can turn it off if necessary. The battery tends to drain and the phone turns off due to lack of power. In this case, as you understand, until the subscriber charges and turns on his phone, you will not be able to contact him.

Life is full of situations when you need to turn off your cell phone for a while and it becomes unavailable for incoming calls. This could be plane flights; in families with small children, smartphones are often turned off so as not to wake up the child with an incoming call from friends. And also when visiting various institutions where it is necessary to remain silent, for example libraries. In such situations, you will probably not be able to contact the subscriber and will hear the already familiar message from the recipient that “Subscriber is temporarily unavailable.”

No money

If the message “this type of communication is not available to the subscriber” comes due to a lack of funds, then in some packages or with another operator the recording may be disabled.

You can also top up your account with a small amount or pay a subscription fee depending on the tariff.

Locking option

Your interlocutor will be able to respond to SMS if there is no way to get through. This option is also available when traveling abroad for free.

If the user is roaming, you can send SMS.

Lack of communication

The inability to communicate with the subscriber can be explained by a simple lack of communication in certain places. For example, in densely populated areas (with a large number of skyscrapers), with poor coverage, as well as in basements and even in elevators. There, the phone may be permanently inaccessible until the owner physically moves it to another location or location.

The interlocutor is communicating with another subscriber

The first hypothesis that comes to mind for anyone who can't get through is that the subscriber is communicating with another subscriber. But this option is unlikely. The fact is that this is only possible for owners of old phones (with buttons.

Those who use modern gadgets can wait (sometimes a song starts after the beeps).

Lack of registration in the operator’s network

Another reason may be that the subscriber is outside the coverage area of ​​the base stations. This means that it is impossible to register in the operator's network. By the way, when you are in a subway or tunnel, the connection may be interrupted for some time, and accordingly, registration on the network is not performed in these situations. The lack of connection could also be due to problems with the device itself of the person you are trying to call.

Phone damaged

Shocks and falls can damage not only the SIM card, but also the phone itself. If there are connection problems after mechanical impact on the device, this may be a problem. A phone malfunction can be determined in the same way as with a SIM card. Just transfer it to another smartphone and check if conversations resume. If this happens, the problem lies with the device itself. However, it may not only be the damage that is to blame, but also other factors, which are described in more detail below.

The interlocutor took advantage

Operators try to improve the lives of their customers by constantly offering new services. One of them is “I’m busy” (in some companies this is called differently, but the essence is the same). This service is a kind of blocking of calls at certain times, for example from 22:00 to 06:00.

Once restrictions on receiving calls are set for a person, no one distracts him from work, study and other matters.

You are blacklisted

The third circumstance, because only a beep is heard, means the subscriber is blacklisted. It is necessary to understand that this can happen both on the initiative of those wishing to speak (the option is available for all operators) and on the initiative of the operator.

There are several ways to solve the problem:

  1. Send an SMS with a request to check if you are on the Black List (it happens that a person adds someone to the Black List by mistake, no offense). Before doing this, we recommend activating the notification function for receiving SMS messages.
  2. Try calling from another phone: if everything is in order, you are definitely on the Black List.
  3. Send a message via messenger: WhatsApp, Telegram or Viber. The decisive advantage is that audio and video files can be sent through them.

Questionable applications

Programs downloaded from unverified sources may negatively affect mobile communications. If the owner inadvertently installs dubious applications and also gives them access to various phone functions, as a result he can independently manage the settings of the mobile device. To solve this problem, you need to completely remove unverified programs. After this, it is recommended to additionally check the phone for viruses using an antivirus application.

Problems due to mobile Internet

The latest phone models have two or more channels for incoming calls. But previous devices could not provide communication and Internet connectivity at the same time.

In this situation, you should contact the subscriber in an alternative way (for example, through a social network) and advise him to contact the operator for help or buy a new device.

Problems with redirects

If you have call forwarding enabled on your phone, this could be a problem. For example, if the number to which calls are forwarded is specified incorrectly, this means that the calls themselves do not reach the subscriber. It is recommended to temporarily disable this feature and check if the connection issue is resolved.

Technical problems

Despite the fact that leading modern mobile operators, such as MTS, Tele2 and Beeline, use advanced technical equipment, various breakdowns and malfunctions can be observed in their work. The most common causes of technical problems are weather conditions and network congestion during major holidays. For example, when trying to greet friends or family in the first few minutes of the new year, short beeps may indicate that the load on the tower is now exceeding the maximum allowable bandwidth.

Using mobile internet

New smartphone models are designed for multi-channel communication. However, if a person has an outdated phone, while surfing the Internet, calls may not reach him due to the technical imperfections of the device itself. In such a situation, it is worth calling the subscriber several times in a row or sending him an SMS message requesting a call back.

Border crossing

Such communication is often typical for being in border areas, on the road, when, for example, a train moves a short distance through the territory of another state or in the area of ​​cellular towers of foreign operators. This is clearly seen in the example of Blagoveshchensk, not far from the Finnish-Belarusian border. To be in constant communication, you need to top up your account and activate roaming.

Problems with firmware update

Failure to update the firmware may prevent your phone from receiving incoming calls. You need to check if the mobile identification number (IMEI) matches the number found on the smartphone box or under its battery. To do this, simply enter the code *#06# on your phone, then compare the number displayed on the screen with the phone code. If it does not match, you will have to reflash the phone; the service center specialists can handle this better.

Other causes of problems with mobile communications

Fortunately, it's not too often that switches and base stations become overloaded. This happens on major holidays, weekends, at public events or in areas of heavy traffic jams. And if the last two examples are local in nature, then the first two are global. There are many other causes, so they are clearly subtle and less common. Communication between the switch and the base station is transmitted in the form of signals via digital transport channels: these are wired, optical and microwave communication lines. They can be affected by various factors, such as lightning, rain, power surges, equipment malfunctions, construction work, and so on. During work, workers tear off the optical cables and turn off the power to the antenna. All of these trunks are reserved, but there will be no service for some time until the switchover is made.

If a subscriber is temporarily unavailable, what else does this mean? The switch or phone software may malfunction. Fortunately, operator equipment rarely fails for this reason.

There are two other important factors that contribute to communication problems. Firstly, some subscribers actively use the telephone as a means of accessing the Internet. In this case, they can sometimes be difficult to reach. The second case, when the subscriber is temporarily unavailable, what does this mean? Sometimes it’s no use: the phone was stolen and the SIM card was thrown away.

Other reasons

Some busy people set up their address book so that at certain times their smartphone only accepts incoming calls from their contacts list. In this case, you can send an SMS message that will definitely reach the subscriber. The most unlikely reason why the answering machine receives a notification that a person is busy is that the smartphone is not working properly. Even an expensive device can fail after a shock, moisture, or component failure.

It is not your fault

When a similar phrase comes from the speaker, some begin to panic, believing that the problem lies in their device or malfunctions on the part of the operator. In this case, the “subscriber” does not mean you, but your “failed” interlocutor.

The reason for the “defect” lies in the lack of funds in the answerer’s account necessary to accept the incoming call. How is this possible? It’s very simple: if the subscriber is in another country (roaming), then in order to respond, he must have a certain amount of money on his balance. If it is not on the account, then contacting him will be problematic.

Often, owners of mobile devices themselves activate incoming blocking so that no one bothers them or for other reasons, for example, so as not to spend a lot of money while roaming. This is also possible after losing the phone, then disconnecting it is completely justified.

One of the common factors is a malfunction of the cellular operator. This happens infrequently and is short-term. It is enough to retry the connection after a couple of minutes, and the connection can be established.

The number is unavailable MegaFon what does it mean?

A subscriber may be unavailable for several reasons:

  • the mobile device has failed;
  • The SIM card has become unusable;
  • if your phone number is blacklisted.
  • disconnection of the mobile network for technical reasons;
  • is outside the coverage area of ​​the mobile operator's network;
  • you have a bad phone or tablet with a SIM card installed;

Often the network signal simply disappears or the phone turns off. Therefore, it is worth trying to contact the subscriber several times.

If you don’t get in touch for a long time, you need to contact law enforcement agencies, who will be able to track the location of the subscriber’s SIM card. However, this is possible if the device’s battery is not completely discharged, the phone is not disassembled and is working properly.

How to solve a problem

The message “The subscriber is busy or temporarily unavailable” Megafon is not a hindrance. You will definitely be able to contact the desired interlocutor - try to do everything according to our instructions.

  • Write an SMS message and send it to the desired mobile phone. You will save yourself from repeatedly selecting a phone, and the user will definitely receive a message after the signal returns. Either the caller will call you back themselves, or you will receive a notification that they are ready to call you back.
  • Try to call back in a few minutes - perhaps you are faced with a short break in work and everything will go on its own;

This does not work? Look for other communication channels - suddenly you may be able to reach the user in a different way, but also make sure you do the following

Make sure you notify the user of the problem; they may not even know that they have temporarily lost access to the network.

We told you what a regular notification is - now you can understand the reasons for its appearance and how to solve the problem yourself.

Voicemail Megafon

, which is offered by the cellular operator, means a regular answering machine. It is activated when someone calls you. You can determine the necessary parameters yourself by deciding to install an answering machine. The caller will hear: “Megafon number is unavailable, leave a message on the answering machine.”

By default, the answering machine is activated if:

  • the subscriber is talking to someone else (you will hear the message “The number is busy, leave a message on Megafon’s answering machine”);
  • the subscriber is outside the network coverage area.
  • the subscriber's mobile phone is disconnected (“Leave a message on the answering machine. Megafon number is unavailable”);

If you have set up Megafon voicemail, you can activate it when:

  • any incoming calls (all callers are forwarded to an answering machine).
  • more than thirty seconds of waiting;

Any subscriber of the Megafon operator can connect to voicemail. Activating your answering machine costs nothing. Every day 1 ruble 70 kopecks is debited from the balance.

How to connect and configure

How to put an answering machine on a SIM card? Connecting a megaphone answering machine is quite simple. To do this, dial *845#. Then call the toll-free number 222. You must call from the SIM card on which you are going to activate the service.

The self-informer will prompt you to enter a personal password to listen to messages, and set a personal greeting for callers. You can simply dial *105*602#.

Next, you need to decide on the type of call forwarding, that is, set the condition under which the ability to register an answering machine will be activated. You can apply the request ** forwarding code * + 79262000204 (phone number required).

Remember that you need to set up call forwarding. Without it, the service will not work. Among the additional options, the subscriber can use the ability to activate the English language for messages from the automatic informant, and to put his or her verbal signature upon registration, which replaces the phone number.

How to listen to messages

How do you listen to an answering machine? The Russian company Megafon allows you to listen to messages left by other subscribers in various ways:

  1. Using a mobile phone. You need to call 222. The call is absolutely free.
  2. Through the World Wide Web On the official website of the organization, you can listen to existing messages and, if necessary, make the necessary settings.

How to disable

How to disable answering machine on Megafon? This procedure is not particularly difficult. This can be done in 2 steps:

  • disable call forwarding.
  • turn off the answering machine;

Dial *845*0# from your mobile phone. Those who are used to managing their SIM card via the Internet can disable Megafon voicemail in their personal account on the official website.

After disabling the service, call forwarding must be canceled. To do this, dial ## forwarding code #. In addition, it can be disabled in the mobile phone settings.

Subscribers planning to travel to another city or state may need to disable the service. In roaming, you will need to pay for incoming/outgoing calls when call forwarding is enabled.

Tips and tricks

Even if the Megafon number is not available, you can take a number of necessary measures! You will definitely be able to contact the right user; to do this, just do the following:

  • Wait a few minutes - the error may disappear on its own if the problem lies in a technical problem;
  • Make sure you tell the person about the problems - they may not know that the number has gone unspoken.
  • Write an SMS message or send a message in instant messenger. The subscriber will still see the notification after turning on the smartphone;

We understand what “Number unavailable” means on Megafon. You will no longer be frightened by an unknown notification - after all, we have told you the reasons for the problem, we have found effective solutions that will be useful to every user.

The convenience of communication for subscribers is provided by automatic informants of the MegaFon operator. In case of an unsuccessful call to a specific number, the voice indicates the reason. For example, the phone may be out of range or switched off. In this article we will talk about the common self-informant response “Number not available.” You will learn what this means and how to act.

SIM card

Another problem when you hear a message about the unavailability of communication with the person you need is a faulty SIM card. It is determined by the operator, but does not ensure correct operation. In this case, even if you have the means, you can hear such a message.

Try to contact the subscriber in another way and report a possible problem.

If the service package fee is paid, the problem recurs, the card can be checked and replaced at any post office.

If at the same time a debt has formed with an unused number, we recommend checking the expense items on the website and depositing some money to establish a positive balance.

What can be done:

  • inform the subscriber that his card does not accept calls.

What to do if your Beeline number is unavailable?

If you dialed a Beeline number and received in response: “Number unavailable,” perhaps, in addition to the above reasons, your friend’s phone may be blocked due to a long unpaid debt on a payment proxy or other services. If within a few days your attempts to pass have not been successful, try contacting Beeline support service by phone:

  • 8-800-700-80-00 from any other phone;
  • by email
  • 0611 on the Beeline network;

from Beeline

To make it easier to understand why such a message is heard on the phone, consider a specific example with the Beeline operator. The company invites all interested subscribers to connect. The cost of the prepaid service is 21.36 rubles. Daily payment – ​​1.01 rub.

You can connect it in several ways:

  • Dial the command on the telephone keypad: * 110 * 011 # and the call button;
  • Log in to your personal account on the website or in the mobile application and find the section with src=»https://ProMegafon.info/images/wp-content/uploads/2021/01/ChtoZnachitNomerZanjat_Bee.jpg» class=»aligncenter» width=»600 ″ height=”341″[/img]
  • Call 067409011;

After connecting, money will begin to be debited from the balance in accordance with the selected payment method. The subscriber will be notified via SMS about each new message left for him. It will indicate the number of the subscriber who tried to call, the time of his call and much more. To hear the message left, you need to dial 0600 on your mobile phone keypad and call it. If the incoming number was previously blocked, the message will not be recorded on the answering machine.

In order for a blocked number to leave messages again after it is unblocked, you need to call +79037430098. The number is paid, the call is paid according to the subscriber's tariff. You can manage this function and configure additional parameters in your personal account in the “Services” section.

How to find a subscriber if you can’t get through to him

Mobile operator Beeline offers clients the “Locator” option, which allows you to determine the location of another person or find out your coordinates. This feature is useful when you need to control the movement of children, family and friends. Location information can be received via SMS or displayed on the map. Information is also available on locator.beeline.ru or in a special application for smartphones.

Locator functions:

  • searching for a specific place that is nearby;
  • determine the location of other people.
  • determining their location;

The downside is that the function will only work in two cases: if the phone is turned on and the person has consented to being “surveilled.” After connecting the service, you can control up to five users. The first seven days of use are free, after which you will have to pay to use the app. Price – 7 rubles per day. To connect to the service, simply send an SMS to 5166 or dial 09853. Internet connection fees are charged according to the tariff plan.

As noted, the above app only works when the phone is on. But how to find a person if the phone is not available on Beeline. There are two methods you can use here:

  1. Search by IMEI. To perform this task, special equipment available to law enforcement agencies is used. Even with such technology it is difficult to understand without special knowledge and experience. Also, if the phone is switched off, there is unlikely to be a user.
  2. Localization programs. There are many programs on the Internet that can help you find your phone. Sometimes they save you if a subscriber is temporarily unavailable on Beeline. One example is Family Locator, which allows you to track your family's daily movements, view location history, and create your own groups. Using the program, you can find a stolen device or a temporarily missing person.


Another popular application is Find My Device.
Software functions: searching for a smartphone on the map, deleting all data from it, obtaining information about the battery level, viewing software data, blocking, etc. For proper operation the device must be turned on and online. If a subscriber is temporarily unavailable due to the smartphone being turned off or lack of communication with the Beeline operator, it is difficult to find him using applications. The only way out is to contact law enforcement agencies, which have more modern search equipment and know how to find a user by IMEI.

Other problems and solutions:

  • They say: “This type of communication is not available to the subscriber”;
  • Not registered in the Beeline network: what to do?

Subscriber-initiated blocking

  • Voluntary blocking
    if you do not want to pay the subscription fee. If a person does not plan to use mobile communications for a certain time, and does not want to waste monthly packages, he can temporarily block the number. This is a paid service. If it is active, you may hear a message indicating that the subscriber is temporarily blocked.
  • Block a number from your personal account
    if you lose your phone. The functionality of your personal account allows you to block a number if the phone has been stolen or lost. Accordingly, this message may indicate that the person is left without a phone.

What does “number unavailable” mean in Tele2?

  • via Viber or Telegram (public account “Tele2 Russia”);
  • on the Tele2 website in the “Online Assistant” section;
  • through “Fast subscriber” in the “Feedback” section of the official Tele2 website.
  • by phone 81 from a landline telephone (for the Moscow region);
  • by calling Tele2 network number 611;

What does “Number unavailable” mean on Megafon, how to solve the problem? Let's find out the reasons for the appearance of such a message - consider all the options, look for ways to solve the problem on our own!

Action template


If you are told by phone that the subscriber is currently unavailable, there are several behavior scenarios:

  1. Please try calling this number later. There is a high probability that the subscriber will return to the network coverage area or recharge the phone.
  2. Send SMS. It will alert the user that you called him, and the contents of the message will help him navigate the purpose of the call.
  3. Leave a message on our answering machine.

Elimination of a negative balance if it is impossible to reach a person by phone

Many subscribers of mobile operators do not have time to look back, as they are left with a negative balance. A number of traders not only allow a negative balance to occur, but can directly contribute to its occurrence. Various paid hidden services and subscriptions, fines and penalties with or without a reason imposed on subscribers can lead to an unsuspecting person being faced with a negative balance on his number.

If you call someone and hear the message “This connection type is not available to the subscriber,” then perhaps that person has a negative balance. This means that he cannot be contacted. You can simply send him a small amount from your phone (for example, 500 rubles) to his mobile account. In this case, the number will be unblocked and you will be able to call the right person.

Call from another number if the subscriber is unreachable

In some cases, the subscriber activates the voluntary number blocking service. In this case, the number is blocked and the subscriber is charged a symbolic ruble per month for using the service. This may be relevant if a person leaves the country for a long time or has significant financial problems, but wants to keep this number for himself.

Find out if the caller is using an alternate number. We also recommend calling him from a different number. Perhaps the user has blacklisted your number and because of this you cannot contact him. This means that in this case you will hear the message “This communication type is not available to the subscriber.”

Using instant messengers, SMS and social networks to communicate with a person

If you have the ability to use alternative communication channels (such as instant messaging) and your subscriber also uses them, you should use these tools. With good Wi-Fi quality, voice communication in instant messengers will be quite comfortable.

You can also try sending SMS messages. Various types of carrier blocking often do not apply to SMS, and the subscriber will receive your message.

Also use social networks. It is sometimes easier to contact some of the latter’s regular clients via VK or Instagram than by phone.

Contacting the operator’s technical support if this type of communication is not available

If you repeatedly receive the notification “This type of communication is not available to the subscriber,” we recommend that you contact the support service of your telecom operator. Although operators are very reluctant to disclose information about third party numbers, under certain circumstances you may be able to discover the necessary data. This means that the blocked number has a negative balance and much more.

Meeting with a person in person instead of calling on the phone

If this somehow fails, all that remains is to try to meet the right person directly (if possible). During the meeting, it is worth finding out the reasons for the problems with the composition of its number and agreeing on alternative methods of communication.

Application

This method is much simpler than the previous one, and all owners of phones on the Android platform can use it. You just need to download an additional program to your smartphone. You need to download it from the play-market, and the Blacklist program is most suitable for regular use. There are two versions of the program: paid and free. In order to create a blacklist of numbers on Android, the free version is quite enough. With its help you can block incoming calls and SMS. It also allows you to create templates for outgoing SMS and automatically respond to incoming calls and messages with them.

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