What does “The subscriber does not answer or is temporarily unavailable” mean?

March 11, 2021

Author: Maxim

The situation when, after calling a certain phone number, an answering machine answers you and says that the subscriber is temporarily unavailable, is quite common.

At the same time, the problem itself can lie in a variety of reasons - a bad network, a person is already talking to someone, or your smartphone has poor network reception.

In the previous article, we looked in detail at what a gyroscope is. Today you will learn what it means when the answering machine says - the subscriber is temporarily unavailable, call back later when you dial someone, and in what cases this phrase is said.

Important! The phrase is pronounced absolutely the same for all cellular operators: MTS, TELE2, Megafon and Beeline. Plus, it often alternates with another phrase - the subscriber’s device is turned off or is out of network coverage. They usually mean the same thing.

The difference is “Subscriber is temporarily unavailable” and “Subscriber’s device is turned off”

There are two different opinions regarding the moment at which these phrases are pronounced. Some are sure that the first is said in cases where the user’s phone has recently turned off or is periodically turned off. The second is pronounced if the user’s device has been offline for a long time.

Others are sure that the phrases are absolutely equivalent and are simply pronounced in a random order, now one, then the other. The operators themselves do not answer this question.

According to personal observations, the answering machine can really say one or the other phrase at random. And they are absolutely equivalent.

Why is it not always possible to record a voice message?

The sound of a notification that the number is unavailable and the informant offers to leave a message on the answering machine means that the dialed number is using the voice mail service.

If this message does not appear when calling an unavailable number, this means that the subscriber does not use this service.

The ability to receive voice messages when your number is unavailable, as well as in a number of other cases when setting up your phone, is provided on a paid basis, and the exception is the function on the iPhone, as well as when using some operator tariffs. That is why not all users activate this function on their phone.

Other causes of problems with mobile communications

Sometimes, fortunately not too often, switches and base stations are overloaded. This happens on major holidays, weekends, in places of public events or in the area of ​​a large traffic jam. And if the last two examples are local in nature, then the first two are global. There are many other reasons that are so clearly invisible and occur less frequently. Communication between the switch and the base station is transmitted in the form of signals via digital transport channels: these are wired, optical and microwave communication lines. They can be affected by various factors, for example, lightning strikes, rain, power surges, equipment malfunction, construction work, and so on. During work, workers tear and chop the antenna feeder. All these lines have backup protection, but until the switching is completed, there will be no communication for some time.

Error when updating firmware

IMEI may be written on the SIM tray.
Unsuccessful firmware can lead to all sorts of errors. One of them is that the phone does not accept incoming calls. You can find out whether the firmware was updated correctly by checking the IMEI. To do this, do the following:

• dial the code *#06#;
• A code will appear on the screen, which will need to be compared with that indicated on the box or SIM card tray.

In addition to the box and SIM card tray, IMEI is also on the case or under the battery (if it is removable). If this IMEI does not match, then you need to contact a service center to restore the IMEI. You can also try to roll back the firmware to stock.

I do not recommend rolling back the firmware yourself, unless of course you are an experienced user. During the flashing process, errors may appear that will lead to incorrect operation of certain functions of the phone, or even turn it into a “brick”.

Feedback and problem solving

We will never leave you alone with the problem that has arisen and will help you solve it. In the form below, you can leave your comment and ask a question related to the topic, we, in turn, will try to provide a comprehensive answer to it soon. If you have an ambiguous situation, you can also contact the support service of the Megafon operator using a short number within the network (calls within Russia are free).

Other reasons for lack of mobile communication

Communication between your mobile and the base station, and between the switch and the base station, is carried over digital channels at various levels. Thus, the quality of transmission of such signals can be quite strongly influenced by weather conditions, such as rain, heavy snow, fog. Signal transmission is also affected by voltage drops caused by various factors. You can also add repair work to this list; during such events, some technically important modules may be disabled, during which communication may be lost for some time. In such situations, you can dial your operator's number. Technical support always notifies subscribers about technical work that is being carried out in your region.

Почему телефон абонента временно недоступен

РќР° самом деле существует несколько причин, почемS ѓ S‚елефон абонента временно недоступен. RS‚Рѕ РЅРµ заввисит РѕС‚ того, какой оператор сотовой СЃРІСЏР·Рё обслуживает СЃРёРј-карту †” может быть недоступен S‚елефон R'Релайн, Мегафон, РњР ўРЎ Рё Теле2, Р° та кже РІРЅРµ зависРемости РѕС‚ производителя телефона, РЅР°РїС ЂРёРјРµСЂ Самсунг:

1. Абонент находится РІ месте, РіРґРµ SЃРѕС‚овая SЃРІСЏР·СЊ РЅРµРґРѕС ЃС‚СѓРїРЅР°, Р»РеР±Рѕ неустойчивый СЃРегнал СЃРµС Ryo. Такими местами SЏРІР»СЏСЋС‚СЃСЏ RїРѕРґР·РµРјРЅС‹Рµ RїРµСЂРµС…РѕРґС‹, РїРѕРґРІР °Р»С‹, метро. РљСЂРѕРјРµ того, телефон абонента временно недоступен РІ спецРеально экранированных помещениях — РєРѕРЅС†РµС ЂС‚ ные залы, театры, Р° также здания SЃРїРµС†Реальных служР±, то есть помещения, РіРґРµ необходимо S‚ехнически SѓСЃS ‚ранить возможность SЃРѕРІРµСЂС€РёС‚СЊ R·РІРѕРЅРѕРє;

2. Телефон недоступен, хотя включен, вдали от населеРSных пунктов, от вышек ретра нсляторов — сеть здесь недоступна;
3. Пассажиры самолетов также становятся временно РЅ RµРґРѕСЃС‚упными;
4. Если абонент выключил телефон, то RїСЂРё R·РІРѕРЅРєРµ ему СЃРєР ѕСЂРµРµ всего будет сообщено, С‡С ‚Рѕ телефон абонента временно недоступен;
5. Если S‚елефон разрядился Рё отключРелся, Р»РеР±Рѕ S‚елефон РїР ѕРІСЂРµР¶РґРµРЅ, раз Р±РёС‚, утоплен, РІ общем, выведен РёР· строя, то РѕРЅ РЅРµ SЃРјРѕР¶ RµS‚ RїSЂРёРЅРёРјР°С‚СЊ SЃРёРіРЅР°Р”, RїРѕСЌС‚РѕРјСѓ RѕРЅ станет недоступен;
6. РџСЂРё отсутствии SЃРёРј-карты или ее замене, телефон абоРSента станет недоступен ;
7. Рђ еще SѓСЃР»С‹С€Р°С‚СЊ РѕС‚ автоинформатора Рѕ том, что S‚еле фон аб онента временно недоступен RјРѕР¶РЅРѕ РїСЂРё RїРµСЂРµРіСЂСѓР¶РµР Sности SЃРµС‚Рё, S‚акое SЃР»СѓС‡Р°РµС‚СЃСЏ РІ РїРєрєРѕРІС‹Рµ S‡Р°СЃС‹ нагруз RєРё " ешат поздравить друзей Рё близких.

Р' ситуацРеРё, РєРѕРіРґР° телефон абонента временно РЅРµРґРѕСЃС ‚упен, лучше всего просто RїРѕРґРѕР¶РґР°С‚СЊ немного перезвово‚СЊ ему, R»РёР±Рѕ RїРѕРїСЂРѕР±РѕРІР°С‚СЊ отправ ить СЃРјСЃ, или связаться РґСЂСѓРіРёРј СЃРїРѕСЃРѕР±РѕРј. RџСЂРё этом, RєРѕРіРґР° R°Р±РѕРЅрµРЅС‚ SЃРЅРѕРІР° RїРѕСЏРІРІРёС‚СЃСЏ RІ SЃРµС‚Рё Рё SЃС‚анет доступным для Р·РІРѕРЅРєР°, зввпнвшему должно придти СЃРѕРѕ±С‰РµРЅРёРµ «ланный абонент появился РІ СЃРµС "ReV".

Additional.

Those people who constantly stay in touch (due to work, business or communication with loved ones) quite actively use an additional option from the leading mobile operator Megafon called “Voicemail”. This service reminds many users in its functionality of a regular mailbox. Cellular clients who cannot reach their interlocutor always have the opportunity to send them a voice message with the most necessary information. Such messages are stored on the opponent’s device until he decides to listen to them. The cost of this additional function is 1.7 rubles and is paid daily. To disable the “Voicemail” option, you need to call the Megafon hotline phone number (8).

The subscriber is outside the network coverage area

No operator can boast of 100% coverage area. There are areas where there is simply no connection. The reasons can be very different - for example, the lack of feasibility of organizing a broadcast zone at a particular point. And when we get into such a zone, the phone cannot register with the /b> network. When any subscriber tries to call us, he will hear a MegaFon voice notification that the number is unavailable.

Let's see in what cases our potential interlocutors will hear a message that our number is unavailable:

• When you are on the metro, indeed, coverage from MegaFon is not present at all stations and sections. Therefore, dialing often ends in failure;
• When we are at the dacha or on a country vacation outside the city, there may be no connection from Megafon, which is why calling people hear a notification that the called number is unavailable;
• If you are at a point with uncertain reception, such points can be located in a variety of places
  . For example, in a certain corner of the apartment, around the corner of the house or in the entrance. Literally 3-4 meters to the side - and the connection appears again.

Sometimes a notification that MegaFon's number is unavailable appears when the operator is carrying out any repair or maintenance work - at this time communication services are provided with malfunctions.

Call from another number

Another dialing option is to call the subscriber from someone else’s number. However, it is better to exercise some caution here. First, choose a phone number that the person you want probably won't have. You can ask a passerby to call the phone if you are on the street, or a neighbor. The main thing is to explain the emergency need for the call. Otherwise you may not be understood.

Secondly, you should call a few minutes later, after a series of your own dialings. Ideally: 5-10 minutes. Otherwise, the subscriber may guess that you are trying to reach him, but from a different phone number.

Check if the SIM card is working properly

Check that the SIM card is working properly
If you have reached this point, then the tips above did not help and it’s time to check the SIM card. Often this is where the problem lies, and the problem with calls is accompanied by errors in the Internet or SMS messages. you need to do the following:

• Insert the SIM card into another smartphone and check its operation;
• Insert a SIM card of the same operator into your smartphone and check its operation;
• Examine the SIM card slot and the SIM card itself for damage.

If your SIM card does not work in another phone or smartphone, then examine its contacts. Wipe it with a cloth. Usually this problem appears after cutting the SIM card yourself; if this is the case, then you need to contact the operator and ask to replace it. If possible, wipe the contacts in the SIM tray, they may be oxidized.

If your smartphone has two SIM cards, you should know that the connection to the network occurs through one module. When there are SIM cards from different operators, MTS subscribers may not be able to reach you while you are talking from a Beeline SIM card.

When the answering machine turns on

The answering machine is turned on automatically, provided that no tower can contact the device. Causes:

• The device is broken or its software is not working properly.
• Shutdown due to low battery or at the request of the owner.
• Being outside the coverage area.
• Enable the corresponding mode.
• Disconnecting a subscriber from the network on the side of the cellular operator.

The answering machine may turn on in the middle of a conversation, for example, due to a deterioration in the signal or the device being turned off.

What actions will you need to take to activate the “Voicemail” option?

In order to activate an additional service through which a person can leave voice messages, you will need to dial the combination: *845#, then you need to press the “Call” phone button. After the USSD command is sent, the Megafon subscriber must dial the short number “222” and call it, where all the necessary information will be provided. It will contain a description of instructions for setting a password and recording your own greeting on a connected answering machine. Therefore, you need to listen to all the information very carefully.

The next step is call forwarding. If you decide to install this function on your phone, the answering machine will not be able to work correctly even after activation. To troubleshoot problems, you will need to dial the following combination - **forwarding condition code*.

What to do if an outgoing call is dropped

An outgoing call is dropped for several reasons. The most common:

• Technical malfunction of the device itself. It is difficult to solve it on your own.
• Technical malfunction of the SIM card. You can check this by installing another card. If no problems arise, it will have to be replaced with a new one.
• Problems with the device firmware. First you need to reboot your mobile phone, if that doesn’t help, reset the settings to factory settings.
• Blocking the number. If the reset occurs when calling only one number, there is a possibility of being added to the blacklist.
• Line overload, operator equipment failure. In this situation, the reset occurs periodically.

In order to find a way to solve the problem, you need to figure out what caused it. Often they contact the operator. He can check the problems arising on the company's side. Activation of the forwarding function also falls into this category. However, the operator will not be able to remotely check the device and carry out any serious manipulations. If the reason is incorrect settings, he can dictate step-by-step instructions.

TeXTe application

This is a smartphone program that allows you to leave messages over photos posted by the user. In some ways, it is a stripped-down version of a social network where people can leave messages to each other in images.

The application will be useful for installation on a child's phone. Especially if your son or daughter is used to the silent mode of the gadget. They may miss a call from their parents, but they won’t miss the notification in the photo. In addition, all the subscriber’s friends will be able to see the message. Therefore, the child simply will not have a chance to ignore his own parents.