What to do if there is no sound on your smartphone - don’t panic! It can be fixed! And in the overwhelming majority, you can fix it yourself, on your own, with the help of this article. Just read, do everything according to the instructions and return sound to your phone!
In this article we will tell you what to do if there is no sound on your phone.
Method 1: Android Update
Make sure your device has the latest version of the Android operating system, especially if the lack of sound in videos is not the only problem noticed during use. How to check for updates and download them is written in a separate article on our website.
Read more: How to update Android
How to manage media and devices on your Galaxy smartphone
Want to control the volume of a connected Bluetooth speaker or control SmartThings devices directly from the Quick Settings panel? Simply set up the media and devices panel on your Galaxy phone or tablet to easily manage your connected devices.
Before you try the recommendations below, be sure to check that your device's software is updated to the latest version.
Step 1.
Open
Settings
→ tap
Software Update
.
Step 2.
Click
Download and Install
.
Step 3.
Follow the instructions on the screen.
Method 2: Sound settings
The sound can be turned off at the system level. To check this, press the volume rocker up while the video is playing.
Or we use the controls of the player itself. Typically, the volume increases by swiping up on the right or left edge of the screen.
On some Android devices, you can separately adjust the volume of different types of sound - notifications, ringtones, etc. If the media playback volume is completely turned off, the above steps will not work. Let's figure out how to restore sound for media using the example of a Samsung smartphone. Open “Settings”, go to the “Sounds and vibration” section, tap “Volume”
and in the “Media” column, drag the slider to the right.
Method 3: Update the player
The video player may not work correctly if its version is outdated. This usually happens when automatic updating of the software installed on the device is disabled in the Google Play Store settings, and users forget to do it manually. In this case, open the application store, tap on the user icon, go to the “My applications and games” section,
We find the required application program in the “Installed” tab and, if updates are ready for it, tap the “Update” button.
Turn off music when listening in Explorer
It happens that the music in Samsung turns off when the screen goes dark when playing through the conductor. The problem may occur after the update. At the same time, listening to songs in other Android applications does not cause any difficulties.
You need to understand that Explorer is not an application for playing music files. Therefore, it may not always run in the background. For listening, it is better to use special programs. In Google Play you can find many applications with a wide range of settings.
Method 4: Search for conflicting software
Try to remember the moment when problems with sound in the video began. Perhaps the conflict was caused by some third-party software that was recently installed. Before moving on to uninstalling software, it’s worth testing this theory by booting the device into “Safe Mode,” which allows only standard applications and functions to work. We will demonstrate this using a Samsung smartphone as an example, but this method is suitable for almost any device.
- Call the “Shutdown Menu”, hold down the “Shutdown” touch key and confirm the action.
We have already talked about all the ways to boot an Android smartphone in “Safe Mode” in a separate article.
Read more: How to enable “Safe Mode” on Android
- The fact that the BR is turned on will be indicated by the corresponding inscription at the bottom of the display. Check if the sound works when playing a video.
- To boot in normal mode, simply reboot the system.
If the sound works in BR, third-party software is most likely to blame. One by one, we remove the one that was installed recently. More information about deleting applications on an Android device is written in another article on our website.
Read more: How to delete applications on Android
Shorten track names
If your smartphone or tablet has a default player installed and you use it, then it is possible that this audio player simply does not see the songs because of their long names. This reason can be considered not uncommon. There are at least two options you can use here.
Firstly, the track title can simply be shortened. But if this doesn’t help, or you don’t want to change anything in the song title, then there is another solution. Change your default audio player to a third-party application that will have more features. You can learn more about audio players for Android link .
Method 5: Clear cache
Some users on specialized forums were helped by completely clearing cached data through Recovery Mode, but it is better to start with a less drastic method - clearing the cache of the application program that is used to play videos. Go to the “Applications” section in the settings, find the required software, open its “Menu”,
Go to the “Memory” section and tap “Clear cache”. Now let's try to launch the video file.
If there is no result, we proceed to completely deleting the cache stored in the system. In this case, a Samsung device will be used, but similar steps will be required on phones from other manufacturers.
- Enter Android “Recovery Mode”. Turn off the device, and then simultaneously press the “Home”, “Power” and “Volume Up” keys.
Other combinations for entering Recovery Mode are described in detail in one of our articles.Read more: How to put your Android device into Recovery mode
- In “Recovery Mode”, use the volume rocker to go to the “wipe cache partition” item and start deleting with the “Power” key.
- To start the system in normal mode, select “Reboot system now”.
How to fix the problem
If there is no sound on your Samsung, then do not rush to contact the service center. You can solve the problem yourself, depending on the fault. Let's take a look at what smartphone users can do.
Problems in the device software
Basically, the problem with good audibility or its complete absence is associated with a malfunction of one of the phone parts. Sometimes the sound disappears due to software errors. For example, you performed an incorrect factory reset, installed another firmware without experience, or accidentally downloaded virus software.
In this case, remove all applications and programs that were installed in the near future, and scan your smartphone with an antivirus. In some situations, it is necessary to flash the device or completely reset the parameters.
How to disable data saving on a Samsung phone
If you are not an experienced user, it is not recommended to reflash the gadget yourself. If you are confident in your own abilities and knowledge, then it is recommended to download firmware from the 4PDA forum. Please follow all points in the attached instructions.
Connector problems
No sound on your phone? Check the connector:
- Connect the headphones, hold down the volume up key and disconnect the device from the socket.
- Insert the headphones several times in a row and disconnect them again.
- Blow out the nest well.
- Has water or other liquid entered? You will need to disassemble the phone and clean it.
Speaker problems
The next problem is a broken speaker. In most cases, you need to contact a service center, where specialists will diagnose and replace faulty parts.
You can check this module for functionality if you activate the speakerphone during a call.
Board fault
Sometimes the volume control itself can break down. The main reasons are considered to be a blockage under the key and a malfunction of the board itself. You will need to contact a service center. An inexperienced user may cause damage when disassembling the phone. It is recommended to contact specialists. Board failure can occur due to the user's fault, for example, when liquid gets in, or fail due to system errors.
Cable failure
The next reason is that the cable is broken. This problem only occurs in flip phones or sliders. Opening the mobile phone sets the train in motion. During operation of the device, this part may break over time.
In this case, you will also need to contact specialists, because The user risks causing additional damage if he decides to disassemble the device and replace the part himself. A broken cable leads to a complete absence of sounds from the phone.
