Saving results
When all tests are passed, summary results will appear.
- To copy summary results to another program, click the Copy to Clipboard button. The results can then be pasted into another program or text editor.
- To save the summary results on your computer, click the Save button. They will be saved as iTunes Diagnostics.rtf and iTunes Diagnostics.spx files. The RTF file can be opened in a text editor. Both files can be sent to an Apple consultant.
Getting help
- For information about what to do if you can't connect to the iTunes Store, see this article.
- Learn how to fix iTunes for Windows startup and sudden shutdown issues.
- For information about what to do if iTunes for Windows doesn't recognize your iPhone, iPad, or iPod touch, see this article.
- Find out what to do if you receive error 0x80090318 when you try to open the iTunes Store.
Information contained in non-Apple products or on independent websites not under the control or testing of Apple is not intended to constitute a recommendation or endorsement. Apple is not responsible for the selection, functionality, or use of third party websites or products. Apple is also not responsible for the accuracy or reliability of data contained on third party websites. Contact your supplier for more information.
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What TestM checks
- Screen sensitivity;
- Speaker;
- Microphone;
- Accelerometer;
- Gyroscope;
- Compass;
- Bluetooth;
- Wi-Fi;
- GPS;
- Cellular signal;
- Buttons;
- Distance sensor;
- Vibration;
- Fingerprint scanner;
- Light sensor;
- Front/main cameras;
- Headphones;
- Charger.
For greater clarity, TestM offers to compile a full report on the device, which includes the results of all diagnostic procedures, indicating the model identifier, as well as the date they were performed. The latter will help determine when the test was actually performed and understand how relevant the data identified with its help is.
The only thing TestM doesn't check is the battery. However, you can check the degree of its wear in the “Settings” of your smartphone. There you will see an up-to-date summary of the current state of the battery and will be able to make a final decision on the need to replace it and, accordingly, on the need to purchase a device.
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Free iPhone diagnostic method
The iPhone Diagnostic Tool will provide detailed information about your iPhone's hardware and performance. The diagnostic tools offered are not the same as the software Apple employees use. However, these iPhone diagnostic methods are still very informative and offer useful information about any iOS device. Anyone wanting to buy or sell an iPhone or iPad can use each of these diagnostic tools. These iPhone apps are the best way to test your iOS devices before purchasing them.
How to check whether an iPhone is original or not using IMEI?
Checking for originality is also carried out through the iPhone IMEY. You can find out the IMEI number in several ways:
Find it on the package with the barcode. IMEI is located lower than the serial number.
Find it on the SIM card tray.
Through the “Settings” of the gadget. The path that the user needs to go through is “Settings” - “Basic” - “About this device”.
Through a combination. Just dial *#06# and the IMEI number will appear on the screen.
IMEI consists of 15 digits - there are no alphabetic characters.
You can check the authenticity of a gadget by IMEI using two services:
International Mobile Equipment Identity (IMEI).
Actually, the website of the international identifier itself is available at www.imei.info. To check, you need to enter a 15-digit number in the “Enter IMEI” window.
After entering the number, click “Check”. Information about the iPhone will appear on the screen.
If this information is not enough for you, click the “Read More” button - a full description of the device’s functionality will appear, accompanied by a photo and 3D animation.
If the iPhone is found in the database by IMEI number, the gadget is original.
Important: when registering on the website www.imei.info through your mailbox, check your Spam folder - most likely, the letter with the offer to activate your account will be there.
CNDeepInfo.
This service allows you to check how high-quality the hardware of the smartphone you are testing is - as a rule, “underground” manufacturers use the lowest-grade components. CNDeepInfo service is universal and is suitable for checking not only iPhones, but also gadgets of other brands.
Enter the IMEI number in the box and click the “Check” button. The test result will consist of several parts. The first part is the certificate .
The certificate confirms that the Apple iPhone is not stolen or lost by the original owner.
If you want to know more about what information the certificate provides, click on the round button with the letter “i” - it’s circled in red in the picture.
The certificate in the form of a banner can be inserted on other resources. Click the “HTML code for inserting into sites and forums” button, and all kinds of links and codes will be available to you:
For example, an iPhone seller can place a link to an image of a certificate in an advertisement for sale - this will increase the degree of trust of potential buyers.
The second block is “IMEI decryption”.
From this block it becomes clear that the entire IMEI can be divided into 3 components:
- TAC number – describes the model and origin of the phone (first 8 digits)
- Gadget serial number – unique for each device (6 subsequent digits)
- The check digit is the 15th digit, allowing you to check the correctness of all the previous ones. The check digit is calculated using an algorithm - you can view this algorithm here.
There are no two phones with the same IMEI numbers.
The third block is “Detailed information”.
Alas, detailed information is not available during a free check - after clicking on the “Get information” button you will be faced with an offer to pay.
If you scroll down the scan results page, you will find a button that says “Add to Lost or Stolen List.”
If you lose your gadget, you should use this button - this will make it more difficult for an attacker to sell your phone.
iPhone with Parts and Service History support
Apple has limited its parts and service history to new iPhone models running iOS 15.2. Detailed service history is available on iPhone 12 and 13. Let's take a look at the different iPhone models and service history support.
- iPhone XR, XS, XS Max and iPhone SE 2022 - You can check if the battery has been replaced.
- iPhone 11 - You can see if the battery or display has been replaced.
- On iPhone 12 and iPhone 13, you can see if the battery, display, and camera have been replaced.
iNetTools
A tiny tool for iPhone that can quickly determine network connection speed, closed ports, and inaccessible IP addresses and DNS servers.
Developers from ComcSoft Corporation allow working with iNetTools both manually, when the addresses of servers or sites are indicated for checking, and automatically - when suitable information is taken from open and frequently used sources and applied directly to Apple technology (Ping to Google, tracing, closed ports of social networks or some entertainment servers).
One of the disadvantages of the application is advertising. Sometimes you can’t even see the results - so you have to constantly watch promotional videos and thematic images.