Hi all! Having worked with computers for many years, I periodically encounter a problem when the computer freezes and has to be rebooted. Sometimes this happens under certain conditions: during a game, playing music, when starting or working in a certain program. The problem can appear at any time, regardless of any conditions. This is actually the most difficult problem as it can have two main causes: software and hardware.
First of all, check the power coming from the outlet; very often the cable from the power supply falls out or barely reaches the computer. Also check the other wires that go from the monitor to the system unit. Turn off all connected devices to the USB ports except the keyboard and mouse. Next, I will tell you why the computer periodically freezes completely when turning on or working, and what needs to be done.
SPECIALIST HELP! If the article does not help you, then you can contact me in the comments. Be sure to indicate the characteristics of your computer and describe the situation in detail.
Two antiviruses
Most users know (because it is often said) that you cannot install more than one antivirus on Windows (the pre-installed Windows Defender does not count). However, there are still cases when two (or even more) antivirus products appear on one system at once. If this is the case for you, then it is very possible that this is why your computer is freezing.
What to do in this case? Everything is simple here - remove one of the antiviruses. Moreover, in such configurations, where there are several antiviruses in Windows at once, removal can become a non-trivial task, and I would recommend using special removal utilities from the official developer sites, rather than simple removal through Programs and Features. Some details: How to remove antivirus.
Perform a hard drive test
Problems with the hard drive can lead to freezes and similar troubles. After scanning for viruses, check the status of your hard drive. This can be done by running the command on the command line:
wmic diskdrive get model,status
For more detailed information, you can use the free Windows apps CrystalDiskInfo or DriveDx for Mac, which cost $20 with a free trial. If it shows anything other than OK, this may be the source of your problems, in which case you may need to replace that drive.
We work as a vacuum cleaner
The profession of a janitor is considered something shameful. Vacuum cleaners have to deal with dirt and dust every day. But we will not take this point of view. So much dirt and dust accumulates inside the desktop computer case that it’s amazing. Why this is so is as difficult to answer as answering the question: why does this happen in seemingly hermetically sealed weaving units. Dust penetrates everywhere and, if you do not fight it and do nothing to destroy it, then it will fill the entire Universe, and not just our system unit.
Reason 2. Problem with the windows assembly. Correcting service settings
Installation of "assemblies". For our readers who are unfamiliar with the features of installing Windows, I will tell you that in addition to the official releases of Windows from Microsoft, there are many unofficial ones. And their sea. They are made by young people, “for themselves.” Those. additional programs and desktop themes can be added there to your liking; Some important services may be disabled (“they are not needed”). And finding such a “assembly” on the Internet is much easier than the official release.
Such an assembly does not represent anything illegal. If you get it, it’s okay, in most cases you can solve this problem without reinstalling Windows. For the solution to the problem, see paragraph 4;
How to close a stuck game on Windows 10
It’s not difficult to force close the game, especially on Windows 10. It’s simple. Use the key combination Ctrl+Shift+Esc to launch the task manager. In the list of processes, select the application that is not responding and click the End task .
Important! In some situations, the game freezes and does not allow you to go to the task manager. Users simply restart their computer. You can press Win+Tab > Create a second desktop and drag the frozen application to the new desktop.
Now you can launch the task manager and remove the frozen game process. Multiple desktops are not such a useless feature as it might seem at first glance. See also: how to force close a program in Windows 10.
Mismatch between the system OS and PC nodes
The cause of your computer freezing may be a mismatch between your operating system and the installed PC components. It is advisable to view all the components of the computer and the system characteristics of the OS that you have installed - they must match.
If not, there are two options. Either select a system to match the components of your computer, or change the computer components to more modern ones. For example, on my computer, I replaced almost all the components except the system unit case. In fact, the computer has become completely different, modern.
I told you the main reasons why the computer freezes. Although there are many more of them. In the next article we will look in more detail - What to do if your computer freezes?
Sincerely, Andrey Zimin 08/13/2015
Joke:
Conclusion.
The malfunction remained mysterious, with an unknown solution. If you think logically, at the moment when the computer freezes, the hard drive (sata ports) is suddenly disconnected, so it stops responding to any manipulations. What is not clear is that the cause of the shutdown can be almost any computer device.
As I already wrote, the problem is not simple, and if your computer freezes completely and is still under warranty, you do not want to waste your time and nerves. then take it to the service center.
If the warranty has already expired, then this article will help you, be patient, you will still need it.
Please leave comments if you don’t understand something or need any additional information on the topic. Also, if you have encountered a similar problem before, write how you dealt with this situation and how you won.
RAM problems
The most likely cause of freezing is the RAM capacity being filled. Due to the lack of OP, the computer begins to work more slowly, and over time it even freezes regularly. The usual Ctrl-Alt-Del combination helps, but if the situation becomes regular, it is worth determining the true cause of the malfunction and then trying to eliminate it. As a rule, deleting an array of information, installing an optimizer, and closing unnecessary programs will help solve the problem. Also, it's worth checking the OP for errors.
A small retreat
It's no secret that the vast majority of our readers use the Windows operating system. It just so happens that we have been accustomed to it since the mid-90s. Users of Linux, Unix, and Mac OS criticize Microsoft for being “underdeveloped,” cumbersome, “insufficient,” “inconvenient,” etc. Some of the criticism is fair, of course. But it does not affect the final result - people continued to use Windows and will continue to do so. And if so, then if a problem arises, you need to know how it can be solved without reinstalling Windows and the help of a specialist.
Where can the problem of computer freezing occur?
- Windows XP,
- Windows Vista,
- Windows 7
- Windows 10 (still less common than others and slightly different symptoms)
So, you worked and worked and suddenly...
Reinstalling recent drivers
System Restore is not always able to fix computer problems. For example, if the computer began to constantly freeze after purchasing a new video card. components of the old video driver from the previous card in the system may be to blame
In such a situation, the Display Driver Uninstaller (DDU) program will help.
Display Driver Uninstaller (DDU)
If you recently installed a new component on your computer, try removing the drivers for it or uninstalling the drivers for the old component. DDU is a suitable tool for video cards and audio drivers that may conflict with each other.
Repairing a broken HDD
If the HDD is worn out, you need to check it with special software tools that will find all damaged sectors and mark them as non-working. The OS will stop using “bads” and stop freezing. To check, launch the command line by entering the program name “cmd” into the “Run” window. In it, run the command “chkdsk [drive letter]: /f /r” for each partition.
Experienced users can determine the status of the HDD by the sound of its operation. If it starts clicking or whistling, the equipment is most likely faulty and needs to be replaced. Be careful, often, if a hard drive begins to “crumble”, it will soon fail, and it is very difficult to recover data from such a device. Also, if the computer freezes after turning on, there is a high probability of wear on the hard drive.
