How to find a lost smartphone, even if it is turned off

On forums, specialized websites and in the support service of the South Korean brand, the question often comes up about how to find a Samsung phone in case of loss or theft. The user's actions will depend on the current situation. It is more difficult to return the device if it is in the hands of a criminal or lost with a discharged battery. Below we will look at the main ways to find a lost Samsung phone for different situations, we will provide step-by-step instructions and basic steps that will help when searching for the device in the future.

Is it safe to search for a smartphone via the Internet?

All data is transferred to the Samsung server, from where the device owner receives a notification. The company assures that the data is securely encrypted before transmission and only the owners of the gadget and no one else can access it.

For clarity and understanding of how the function will actually work, Samsung published a short video in which it showed all the subtleties and features. The found gadget is actually displayed on the map. When the loss is detected, the owner will be able to plot a route to it or activate an audible alarm when he is already nearby. Augmented reality elements will be used to search in close proximity. The screen will display color graphics, which will become brighter as you approach the desired gadget.

Samsung Cloud is closing?

You'll still be able to sync your phone to Samsung Cloud, but you won't be able to back up your data . To do this, you will now have to use other resources. For example, Google Drive, which will work very natively, but will be paid if you have more than 15 GB of data. If you don't want to pay, there is also Yandex Disk, which allows you to store an unlimited amount of data. Google used to do the same, but a few months ago it canceled free storage even for optimized photos and videos.

In any case, backup storage facilities must be used. This is the only way to protect your data. Even if they are on your computer, let them also be stored in the cloud, just in case.

Conditions for effectively searching for an Android device

To remotely track a lost device, another device is required from which the search will take place. Another smartphone, computer, laptop or tablet is suitable for this. Here are the main conditions needed for the search:

  • free Android device with access;
  • presence of the Internet, preferably quite powerful;
  • authorization on both gadgets must be in the same Google account;
  • the lost phone must be turned on and connected to the Internet;
  • On the stolen device, the “detect geolocation” function must be activated.

Login and registration - what's the difference?

I found out, look:

  1. Registration. Create an entry on the server that will store some of your data and settings. Registration involves creating a new account, and you must specify your email, set a login and come up with a password.
  2. Entrance. Sign in to your device. To do this, use the login and password that was specified during registration. The login process is called authorization. If you have forgotten your password, try to recover it using email (in some cases, your phone number is used if it was specified during registration).
  3. For your safety, do not share your password with anyone. Also, do not download applications from unverified sources, where they may be combined with a virus.

How to find out where your device is, block it, or delete data from it

  1. Go to android.com/find and sign in to your Google Account.
      If you use multiple phones, select the one you want at the top of the screen.
  2. If your lost phone has multiple user profiles, sign in to your primary profile's Google account.
  3. A notification will be sent to your lost phone.
  4. Information about where the phone is located will appear on the map.
      Locations are approximate.
  5. If it cannot be identified, you will see where the phone was last seen.
  6. Choose an action. If necessary, first press Lock your device and delete data.
      Call. The tone will play for five minutes at full volume, even if the device is in vibration mode or the sound is muted.
  7. Lock the device. The device will be locked using a PIN code, pattern or password. If they haven't been set up, you can lock the screen and add a message or phone number to it so that whoever finds it can return your device.
  8. Clean the device. All data will be deleted from the phone without the possibility of recovery (but information on SD cards may remain). After this, the Find My Device feature will no longer work. Important! To use a phone from which all data has been erased, you will need to enter your Google Account password.

Search via app

  1. Open the Find My Device app on another Android phone or tablet. If the application is not installed, download it from Google Play.
  2. Sign in to your account.
      If you've lost your device, click Continue as [your name] .
  3. If you're helping someone else find a device, select Sign in as a guest so that person can use their account.
  4. Follow the instructions above.

Search using your Wear OS watch

If you lose your phone or tablet connected to your Wear OS by Google smartwatch, you may be able to find it using it.

What to do if your phone is turned off?

It happens that all of the above methods are not suitable due to the fact that the stolen smartphone is turned off. For such cases, Android devices have a tracking function that must be enabled before the loss:

  1. To do this, go to the “Data and personalization” section in your Google account settings.
  2. In the “Tracking actions” item, check that the “Location history” item is enabled.
  3. Subsequently, all movements of the mobile device will be displayed in Timeline, where you can configure filtering by year, month, day, or show movements for today.

All visited places will be displayed as dots on the map, indicating the speed of movement.

Methods for tracking devices on the Android system

The search is performed differently with different technologies. From a laptop or computer, you need to open a browser and log into the Google account you logged into from your lost Android phone. Then you should go to “my account”.

Moving to the bottom of the page, we begin the search by clicking the appropriate buttons.

Then select the phone you want to find.

To confirm your account, you will need to enter your password and click the “next” button.

In the search, you can apply the following actions: ring your Android phone or see its geolocation (Figure 5). In the “last synchronization” item, his last access to the Internet is visible. After pressing the “call” button, wherever the Android device is located, the installed ringtone will play loudly on it, even if silent mode is turned on. This method is most suitable for home phone searches. Otherwise, you will only draw attention to him.

If the devices are "Offline", they can also be found

If you enable Offline Finding, your Galaxy device can be found if it is turned on, even if Mobile Data mode is turned off. Other Galaxy devices will participate in the search for your Galaxy phone as “helpers,” sending signals to the server to share your phone's location with it. So, activate the "offline finding" feature and become a helper in finding, so that you will be in good hands if you lose your phone.

How to find a phone by name code

Even if you've never lost a mobile device before, this information will be useful.

The first step is to understand what an IMEI code is and where to find it. You've probably noticed a strange set of numbers on the sticker under the battery or on the phone box. Have - this is a 15-digit number, which is a unique mobile number.

If you still have the box or you prudently rewrote the code in advance, you can entrust the search to law enforcement agencies. To do this, prepare your personal passport and a contract for a SIM card.

Having received a missing person report, the police will contact operators who will track the smartphone number. However, keep in mind that such an application will not become a priority; the search may take a lot of time. If your phone location matches your home address, you can earn a hefty fine.

How to find a phone using a SIM card

Don't want to waste time on applications? Contact the operators yourself. An accurate GPS system will help track the signal received by the SIM card. As soon as the connection is recorded by the towers, operators will name the exact location of the smartphone.

This operation is quite simple to perform. You are required to:

  • call a mobile operator (staff will connect you with a consultant who will answer all questions);
  • indication of the mobile number and card agreement, as well as the IMEI code.

Once the company receives the data, expect a quick response.

Looking for the latest location in Google Maps

Open the website using the link - https://maps.google.com and go to the chronology section. See the last places where your smartphone was. Here you can find useful information. If your smartphone was turned on recently and the dot is shown, go there and ask if anyone has found your phone.

Finally

Samsung values ​​its users, so they have created their own functional and effective service with advanced functions for remote control and phone search.

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Initial actions

To find a Samsung due to its theft or loss, you should not get lost, but you need to take the first and most important steps. These include contacting law enforcement agencies or searching on your own. So, when choosing the second option you need to:

  1. It is better to call a lost phone more than once. These steps will help ensure that you haven't left it at home or with friends.
  2. Remember the last time you used the device or just held it in your hands.
  3. Determine approximate locations where a Samsung mobile device was lost or stolen.
  4. Walk through them.
  5. If possible, find a Samsung phone by IMEI.

In addition, you can go to pawn shops located near the approximate place of loss or theft, or contact resellers. The chances are slim, but it's worth a try.

“Find My Mobile” is a service from Samsung

If you need to find a Samsung phone, you have two options: first, you can use Google's Device Manager, which applies to all Android phones. Secondly, Samsung also offers its own service for tracking mobile phones.


Finding the location of Samsung devices: Samsung's Find My Mobile service is an alternative to Google Device Manager

On the Find my Mobile page, you need to first create a free account and then if your Samsung mobile is lost, you can call the device, enable call or message forwarding to any other number, or block the device completely.

Samsung also has a few additional options: If a thief changes the SIM card, the tracking service automatically sends an SMS with the new mobile number and mobile phone IMEI to the previously specified mobile number. Using this data, the police can track down the owner of the new SIM card.

Instructions for enabling the mobile device search service on a Samsung smartphone.

1. Launch the Phone Settings application from the Applications screen.

2. Next, on the main page of your phone Settings, you need to enter the “ Biometrics and Security ” section.

3. In the “Biometrics and Security” section, find the “Search for my mobile device” item and turn on the switch for this service.

4. Now our smartphone is protected by Samsung service.

But in the content of this item the message “Enabled without the Remote Unlock function” appeared. Let's go into the settings of this item and enable all its functions. To do this, click on the text of the name of the item “Search for my mobile device.”

View of the “Biometrics and Security” section with the “Find my mobile device” service enabled. To further configure this service, you need to click on the name of this item.

5. We are in the phone search service settings. It turned out that two additional functions were not enabled in the settings: - Remote unlocking; — Send last location.

Let's include these extras too. functions by pressing their switches.

Finding the location of a Samsung smartphone, locking the device or deleting personal data

After you check the “Find my Mobile” checkbox, you can start searching for registered devices by clicking on “Find device”. After a few seconds, its current location will be displayed. In addition, you can keep track of your device's movements within 12 hours using the Track My Mobile feature. The Lock Mobile feature allows you to protect your Samsung phone from external access using a PIN code. You can also use "Find My Mobile" to redirect all calls and SMS or completely erase all data from the device. There is also practical benefit from the so-called guardian angel function. You enter the phone number of a third party, for example, one of your friends, who can also determine the location of your lost device. Similar events can be carried out with any equipment from Samsung, be it a smart watch or a tablet.

What is a Samsung account: how to log in and set up your account


Current and future owners of Samsung smartphones are often interested in what the features of Samsung Account are, what it is, and what “dividends” registration brings to the user. Let's briefly look at how to set up and find out your account on your smartphone. Also note that the option is available only to owners of Samsung phones. The registration process takes a minimum of time and does not require the installation of special programs. Thanks to this feature, even a child can use the account. The principle of creating a profile and its functionality is the same for all Samsung devices. But more about everything.

Let's sum it up

If you use smartphones (for example, Galaxy J1, J2, A5), tablets or any other device from Samsung, you can register your own account in the presented system. This way, you will have full access to various features that significantly improve the experience of using devices from this company. The procedure for registering a Samsung account is available both from smartphones and through a computer. At the same time, if you want to save your time on creating an account, then use the step-by-step instructions presented in the article.

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