No sound in the browser in Windows 10 - how to fix it?

02/18/2021 windows | for beginners

If the sound suddenly disappears completely in your browser, or it appears and disappears, it is usually relatively easy to figure it out - perhaps the reason is in the system settings, perhaps the sound is turned off at the level of the browser itself, and in some cases when playing a video, the reason may be Incorrect operation of hardware acceleration.

This instruction details what to do if the sound in the browser stops playing, using the example of Google Chrome and Yandex Browser in Windows 10. By analogy, you can usually fix the problem in other browsers.

• Sound is muted in the browser itself
• Windows 10 settings that affect audio playback in the browser
• Additional Information
• Video instruction

Virus attack

If you have no sound or other problems with playing media content, you should think about viruses.
There are a huge number of malicious scripts and viruses that can somehow prevent users from working with their computer. These include programs that corrupt Flash Player files, preventing it from functioning properly in your browser. If the sound suddenly stops playing, your personal computer may have been infected with viruses. In this case, users will need to go to the directory where Yandex is installed. This directory is located in the AppData\Local folder in the user's personal directory of the operating system.

In the found folder, you need to find a file called “setupapi.dll” and delete it. This file was created by dangerous scripts, and deleting it will not harm your web browser. It is this that prevents the system from playing sound in Yandex.

After removing the file that is interfering with sound playback, it is strongly recommended to check your PC for viruses. If you don't have any antivirus program, be sure to download and install one. For example, you can use a security application from Microsoft – Security Essentials. is distributed freely and is available to everyone. There is no registration or payment on the official website of the application.

No sound on YouTube, what should I do?

What to do when the sound on YouTube disappears

Are you sure that the reason for this was incorrect computer settings? Before running to the programmer, downloading the flash player, as in case of difficulties, when changing the diver, you can try to eliminate the cause yourself. First, clean your PC of unnecessary files and viruses.

Perhaps the problem with the lack of sounds lies in the fact that the processor is loading slowly and unnecessary programs are interfering with it. Secondly, try to understand since when did you stop hearing what was said in the videos? Perhaps this happened after the launch of some new program?

Thirdly, if you turned on the speakers and you can no longer hear sounds, turn them off. Believe me, you can hear the recording now. The problem that nothing is heard may also be due to the browser you are using. Launch another browser and see what changes when the clip loads on it. If all else fails, go to Start. Open “Control Panel” on your PC. Move to the sound area. In the “Playback” subcategory, next to the headphone sign, there should be a green checkmark. If it is not there, it is better to take your PC to a specialist. Before that, if you really want to know what the video says, especially if it's in

and collected, connect subtitles. How to do it? In the video, there is a special icon in the form of a cog. When you click on it, you will see the required setting. Tap the checkmark next to it. Make sure the subtitles are in Russian.

Why does the sound disappear on YouTube?

If there is no sound on YouTube

not all the time, most likely the reason is in the video. Perhaps its author set up the sound poorly or recorded the video poorly. You can . Tell him that you haven't heard anything.

Also, sounds may disappear if the wifi to which you are connected is overloaded. But in this case, not only the volume will disappear, but also the picture. Try restarting the video. Disconnect and reconnect to wifi.

If, while working on the Internet, you encounter problems playing media content, for example, lack of sound on YouTube and other similar resources, this can bring a lot of discomfort. There are a huge number of reasons why sound may disappear, both in individual programs and in the entire operating system. This article describes in detail what to do for users who have lost sound in videos and games played in the Yandex browser, and why this might happen.

If some program installed on your operating system does not work exactly as it should, the first thing it is recommended to do is restart your personal computer. Windows runs a huge number of different applications, system services and processes at the same time, which can sometimes begin to conflict with each other.

When such failures occur, some computer features may no longer function correctly. If there is no sound in your Yandex browser, you need to shut down all applications and restart your PC. If there is no sound due to such a failure, everything will start working correctly again.

Clearing cache in the browser

During its operation, Yandex, like all other Internet browsers, saves information in a special cache file. Every page viewed, every video or sound is placed in the cache and played back from it, locally. This is implemented in order to reduce the load on the Internet channel and the computing power of the computer.

Due to the strict limitation on the maximum cache size, new information constantly replaces the oldest one. If any system failure occurs during this rewriting process, the cache may become damaged, which will lead to the online playback function in the browser not working correctly.

In such emergency situations, users need to clear the cache file in their browser. To do this, do the following:

If you don’t have any cache problems, nothing bad will happen from this action. He recommends doing a similar procedure at least once a month to avoid any similar problems.

How to return sound in Yandex Browser

The disappearance of sound in the browser can be preceded by various circumstances. The problem may be caused by the web browser itself or the OS installed on the computer. It is also not uncommon for sound to disappear due to the lack of certain software or hardware built into the system. Before you start looking for the reason for the lack of sound and try to fix the situation, you need to make sure that you have not reduced the volume to zero on the browser page itself

When you have checked the presence of sound directly in the player, pay attention to the tab at the top of the browser. It may happen that you accidentally turned off the sound specifically for her

Option 1: "Volume Mixer"

The operating system provides a mute function not only for all its elements, but also for individual components. It is likely that the volume was set to minimum or turned off altogether only for Yandex Browser. To make sure this is the case, follow these steps:

1. On the taskbar, find the volume icon and right-click on it. In the context menu, select the line “Open volume mixer”.

Launch any video in the browser and pay attention to the mixer tab. If the volume for this app is set to minimal or the volume icon is crossed out, drag the slider up to the desired level.

If the problem was precisely turning off the sound for a specific element, then the steps described above will resolve all problems. If nothing has changed, you need to look further for the reasons for the lack of volume.

Option 2: Audio hardware or drivers

Sometimes a complete lack of sound can be caused by incorrect operation of the equipment itself or sound drivers. In order to fix this problem, you first need to update your drivers. If this does not help, and the sound still does not appear, try reinstalling them.

Option 3: Adobe Web Player

Yandex.Browser is one of the web browsers that still uses Adobe Flash Player. Since many users no longer use it, this may be the problem with the lack of sound. It is very easy to correct this situation.

First you need to find out if this player is on your PC. If you have Adobe Flash, but it is out of date, you will need to update it. If you have the latest version installed, you need to reinstall the web player.

Option 4: Malware

If your system has been infected with a virus, a lot of different problems may occur in its elements. Most of this software gets to the PC through the network. Therefore, it is likely that the sound is missing in the web browser for this very reason. To make sure your browser is infected, conduct a full scan of your operating system for viruses. If any are found, they must be eliminated immediately.

Option 5: Roll back settings or reinstall the web browser

If none of the methods described in this article solved your problem, you will need to restore or reinstall your web browser. First, try resetting all settings. If nothing has changed, completely uninstall the browser and then download it again. All your data will remain safe if data synchronization is enabled in Yandex Browser. After performing these simple steps, the sound in the browser will most likely be restored.

Yandex.Browser is not the only web browser in which this problem occurs. A similar situation can happen with any other browser. There are many reasons for this problem, but it is not difficult to detect and fix them if you strictly follow the described procedure.

Mozilla Firefox

For the Mazila Firefox browser, all the methods for solving the problem described in the previous sections are suitable, with the exception of turning on the sound in the program itself. The web browser does not have such settings.

Restart

To get sound back, you need to close Firefox. Then open the Task Manager using the “Ctrl” + “Alt” + “Del” keys and in the list of processes end all those related to Mozilla. To do this, select each of them and click “Cancel task”.

Clearing cache

The next step is to clean up the junk files that have accumulated during the program's operation. They often cause browser crashes, including lack of sound.

Instructions: 1. Launch the browser, open the menu, select “Settings”.

2. Open the “Privacy and Security” block.

3. Find the “Cookies and site data” section.

4. Click “Delete data”.

5. Uncheck the box next to the line “Cookies and site data” so as not to lose saved passwords and not have to re-enter the sites you visit.

6. Click “Delete”.

7. Confirm the action.

When the process is completed, check the functionality of the browser.

Disabling extensions

If Firefox has extensions installed, especially ad blockers, VPN clients or antivirus software, they may cause problems with displaying multimedia content, in particular audio playback. You need to open the browser menu and click “Add-ons”. In the "Manage my extensions" section, disable all addons and check for sound.

If there is one, run each add-on one by one until the sound stops again. This will detect the conflicting extension. It needs to be removed.

Reset to initial settings

If clearing the cache and checking plugins does not help, you can reset the browser to its original settings to restore its state.

Instructions: 1. Open the program, go to the menu.

2. Click “Help” and select “Problem solving information” from the list of commands.

3. Click “Clean up Firefox”.

4. Confirm the action.

The browser will restart.

When restoring settings, all settings made by the user and his data will be deleted. You need to be aware of this to prevent the loss of important information.

Reinstalling Firefox

If the previous steps did not help, you need to remove the browser and install it again.

Instructions:

1. Open Control Panel, select Programs and Features.
2. Find Mozilla, right-click and select Uninstall.
3. Confirm the action and wait for the process to complete.
4. Open https://www.mozilla.org/ru/firefox/new/.
5. Click "Download Firefox".
6. Wait for the file to download.
7. Double-click on the distribution to launch the installation wizard, then follow its instructions.

After reinstallation, the problems will be resolved.

Settings in DirectX

We examined the most common options for distortion and loss of sound in Internet browsers. If none of the above helped to enable sound on the Internet on a computer or laptop, then you should try testing the sound card:

1. Go to the “Run” menu by pressing the key combination ;
2. Enter the command “dxdiag”. After which the DirectX dialog box appears in front of us.
3. We find the button for the test and go through it;

If the test is successful and you hear sounds while it is running, then the reason is the browser and not the sound card. In this case, reinstall it and enjoy your favorite music or video again.

Even if you use another browser, for example, Amigo, Internet Explorer or Safari, you can safely take these instructions as a basis, since they are all almost the same in terms of settings.

If this does not help, and it still does not appear, then there is nothing left to do but test the sound card physically or completely replace it due to a malfunction.

Opera

Quite often problems arise in Opera, and given the fact that this is the most specific browser in terms of settings, there is nothing to be surprised about.

First of all, you should clear the cache:

1. Go to the “Tools” menu;
2. Select the option “Delete personal data”;
3. Click “Clear cache”;
4. Also check the settings in Opera itself:
5. Go to “Tools” again;
6. Go to the “General settings/Advanced” section;
7. Check if the “Enable sounds” option is checked;

If the music plays, but periodically disappears and slows down, then try reinstalling or updating the plugins, as described above.

*In new versions of Opera, everything is already included by default.

Drivers

If there is no sound in the browser, then the problem may be incorrect or outdated drivers. In this case, you need to reinstall or simply update the drivers:

1. Let's go to "".
2. Find the “Driver” tab and click on it.
3. There is a button “Update” (updating the driver) and “Uninstall” (uninstalling), and then install again.

Before updating or removing drivers, pay attention to the “Disable/Enable” button. If you have the second option, it means that the drivers are disabled and you just need to enable them

If the system says that the device is completely disabled, then you should try to turn it on through the BIOS, but such situations are extremely rare.

Mute a tab

One of the most common cases of sound loss in Opera is when the user mistakenly turns it off in a tab. Instead of switching to another tab, some users click the mute button in the current tab. Naturally, after the user returns to it, he will not find any sound there. Also, the user can deliberately turn off the sound and then simply forget about it.

But this common problem can be solved very simply: you need to click on the speaker symbol, if it is crossed out, in the tab where there is no sound.

Why there is no sound in Chrome - the most common reasons

Most often, problems with sound in Chrome arise due to improper operation of the flash player - a special program designed for producing online videos. But besides this, there are a number of other problems, among which it is worth noting the following:

• there is a complete mute of sound on the computer or smartphone itself;
• the sound is set to the minimum level and because of this you can hardly hear anything;
• the presence of problems that relate to mechanical malfunctions of a personal computer or mobile device;
• problems due to the presence of a flash module;
• The sound is turned off in the settings of the browser itself and therefore it does not exist.

Hardware and system problems

At the same time, loss of sound in Opera does not mean problems with the browser itself. First of all, it is worth checking the functionality of the connected headset (speakers, headphones, etc.).

Also, the cause of the problem may be incorrect sound settings in the Windows operating system.

But, these are all general questions that relate to sound playback on a computer in general. We will consider in detail the solution to the problem with the disappearance of sound in the Opera browser in cases where other programs play audio files and tracks correctly.

If there is sound, but it doesn't work well

When playing audio or video files through a web browser, the audio may be distorted, choppy, or lag behind the video. In most cases, this is due to unstable Internet connections.

Let's look at the main reasons why the Internet connection does not work properly:

• failure of the provider’s equipment;
• incorrect configuration of the router or modem;
• heavy load on the wireless connection;
• microwave ovens or radios operating nearby.

Important! Check if you have set a password for your Wi-Fi network; someone may be using it without your knowledge, which can significantly slow down your Internet connection speed. .

In addition, there may be other reasons why the sound in the browser does not work well:

1. low hardware parameters that do not meet modern requirements;
2. the software is infected with viruses that disrupt the operation of the entire system;
3. Browser cache is full;
4. There are a large number of active tabs open in the Internet browser, loading the system.

Yandex browser

As for Yandex, the previously described methods are suitable for it, but there are still pitfalls. The reason that there is no sound when watching a video or listening to music on the Internet, for example on YouTube, may be that it is turned off in the tabs.

To check, you need to go to the extensions menu and see what options are installed:

• “Mute all tabs”;
• Or “Enable on all tabs”;

It is clear here that if option number two is displayed to you, then audio playback is simply disabled.

Google Chrome

Often the problem with Google Chrome is the Shockwave Flash plugin. To find out the cause of the problem and correct the current situation, you need to:

1. Open the address bar and enter chrome://plugins;
2. Follow the “More details” hyperlink located in the upper right corner;
3. Find the parameter that points to the dynamic library pepflashplayer.dll and simply disable it;

If after this, music playback was restored, then this was precisely the problem.

Please note that the Shockwave Flash plugin is native to Chrome. If you additionally download Adobe Flash Player, there may be a conflict between them

That is, if you installed both programs and after that it disappeared in Google Chrome, then now you know what the reason is. In this case, they should be used alternately.

Reasons for no sound in the browser and how to fix them

If there is no sound on your computer, the first thing you need to do is find out if everything is okay with the playback equipment and volume controls.

Checking speakers/headphones

You can check the functionality of the sound reproducing device as follows:

• launch any media file in a music or video player;
• adjust the volume of the headset or speakers;
• Check the power supply to the speakers and amplifier.

If there is sound, then the problem is not in the device, but in the system or browser.

Checking the volume control in Windows

It is possible that the overall volume of the system or individual applications is set to zero, in which case the sound will not play on any equipment, so checking the mixer should be done at the same time as checking the speakers.

1. Right-click on the speaker icon in the lower right corner and select “Open Volume Mixer.”
   Right-click on the speaker icon in the tray and select “Open Volume Mixer”
2. We raise the controls in the “Device” column and the column with the browser image higher, and also make sure that there is no mute icon under them.
   Raise the controls higher and make sure that the sound is not muted anywhere

Restarting the browser

One simple possible solution to the problem is to restart the browser. However, simply clicking the cross in the corner of the window is not enough, since some processes may remain in RAM. In this case, they need to be closed through the “Task Manager”.

1. Right-click at the very bottom of the screen and select “Task Manager” from the context menu.
   Right-click in the area where the small icons are located and select “Task Manager”
2. We sort by name and in background processes we find and close all tasks that are associated with the browser.
   One by one, select the processes associated with the browser you are using and click “End task”

As a last resort, you can restart the computer to close browser processes.

Reinstalling sound card drivers

If all the above instructions did not solve the problem, you need to reinstall the sound drivers.

1. Right-click on the computer icon and select “Properties”.
   Then in the window that opens, select “Device Manager”. Open system properties and select “Device Manager”
2. In the manager, open the tab with sound devices, click on one of them, and select “Update driver” in the context menu.
   In the manager, open the tab with sound devices, click on one of them and select “Update driver” in the context menu
3. Click on the “Automatic search” button and wait until the program finishes downloading and installing the software.
   Select “Automatic search” and wait until the program finishes its work
4. We repeat the procedure for all devices displayed on the “Sound Devices” tab, then restart the computer.

How to fix the problem when watching videos on the Internet

If you are convinced that there is no sound only on the YouTube website, but in other applications and other browser tabs there is sound, then the solution to the problem is as follows:

1. Open any video. Near the button responsible for stopping playback, there is a megaphone icon. Hover your mouse cursor over it so that the “Unmute Sound” notification appears, and then click on it and drag the circle to the volume level that suits you.
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   Turn on the sound

2. You may also have the sound of one tab muted; a crossed out megaphone next to the cross icon that closes the tab will notify you of this. Right-click on the tab and select the item as in the screenshot below.

Browser Settings

During operation, other programs can change the browser settings and, thereby, provoke a problem. To solve the problem with sound playback, you can try resetting your Internet browser settings.

Attention! Depending on the browser, resetting your settings may remove all pinned tabs, extensions, themes, saved passwords, and other information. .

Reset settings in Google Chrome:

1. in the upper right corner of the browser, click the menu button;
2. select “Settings”;
3. at the bottom of the page, find the line “Show additional options” and click on it;
4. in the “Reset settings” section, click on the button of the same name and confirm the operation;
5. Resetting settings in Yandex browser:
6. on the top panel, use the “Yandex Browser Settings” button;
7. in the window that appears, click on “Settings”;
8. at the bottom of the page go to “Show advanced settings”;
9. in the “Reset settings” section, click on the button of the same name and confirm the operation.

Reset settings in Mozilla:

1. click on the “Open menu” button;
2. in the window that appears, click on the “?” sign;
3. in the menu, select the first item “Firefox Help”;
4. On the automatically opened tab, you must click on the “Clean Firefox” button and confirm the action.

Resetting settings in the Opera browser:

1. in an open browser, click on the “Opera” button;
2. click on the “About the program” item;
3. in the tab that opens, copy the address from the “Profile” line;
4. completely close the Opera browser;
5. Open Explorer on your computer, paste the copied text into the address field and press Enter;
6. delete all files in the folder that opens.

Treatment method

So, there is no sound in the browser - how to fix it? Naturally, you first need to make sure that the playback device you are using is turned on. If this is the case, then evaluate the position of the volume controls - it is quite possible that they are set to the minimum position. As a result, the user hears nothing.

In addition, do not forget that such devices must be correctly connected to the computer. Most often this is very easy to do - the wires have a specific color identification, similar to the outputs on the motherboard. The main thing is not to confuse.

If everything is done correctly, proceed to the following steps:

1. Launch any recording in your Internet browser, which must have sound. Click on the column icon in the tray. This will activate the volume mixer window. In it, you need to raise up the slider that is responsible specifically for the web browser involved.
2. The next step is to restart the browser. To do this, it is not enough to simply click on the cross of the active program window. You will need to go to the task manager. In it, first click on “Cancel task”. Then go to the “Details” tab. And in the proposed list, carry out a similar action with those options that relate to the problematic online browser. Only then will it be possible to reactivate the software.
3. A banal restart of the PC itself also sometimes allows you to get rid of an unpleasant situation that has arisen - you should not forget about this.
4. Ignoring the need to clear the cache for a long time can also lead to this situation. You need to click on the icon in the program window that opens the menu. Select “History” in it, then “All History”. Use the tool responsible for cleaning, after checking the required boxes.
5. Do not forget about the possibility and sometimes necessity of updating the program. This can again be done through the menu window. In it, click on “add-on”, then go to the “about the browser” section. It is there that you can find the tool responsible for installing the necessary updates. As an option, you can completely remove this software from your computer, find the latest version on the Internet and install it on your hard drive.
6. Check the status of Adobe Flash Player. This program is responsible for playing audio in Internet browsers. To check, go to the Flash player itself (click on “Start” and enter the name on the keyboard). Activate the “Update” tab. Launch the automatic search and analysis option. If a more recent version is detected, the user will need to use the Player Download Center button and follow further instructions.
7. Launch the device manager and select from the list those that are responsible for audio playback. Use RMB on their names one by one, which allows you to call up an additional menu. Go to properties, where you use the driver update button.
8. Initiate a computer restart. Immediately press “F8” and go to the BIOS settings. In the "Advanced" section, go to High Definition Audio. Make sure that it is there or set the “Enable” option. Of course, save the changes made and restart the PC.
9. It's worth checking out such an important feature as Windows Audio. Hold down "Vin" and "R" at the same time. Go to "Run". Enter sevices.msc in the line. A window will open where you can find the required service in the list. Double-click on it and go to “Properties”. Set the launch type to automatic, then click on “run”, “apply” and “ok” at the end.
10. Make sure that the volume slider is not set to minimum in the window through which the activated recording is played.

And of course, you can always try an alternative PO. That is, for example, switch from Google Chrome to Opera and so on.

Details

First you need to look at the sound icon in the system tray. Is it disabled in the settings? If everything is in order, then the problem has nothing to do with the sound settings of the operating system. Although, there may still be a problem with the drivers. But we’ll talk about it a little later and tell you how to fix it.

This means that everything is much worse and there will be no simple ways to solve the problem. In this case, there could be any reason. And it is almost impossible to determine it. Therefore, you will have to go through all possible options, hoping that at least something will help. And there is definitely no other way to correct the playback error.

We have collected the most effective methods that will help return sound in Opera to its rightful place. Some of them may seem too complicated to you, but if you do everything strictly according to the instructions, then nothing bad will happen. Now let’s get down to solving the problem and consider the main methods.

Sound Driver Update

This is the first thing you need to do in order to completely eliminate possible problems from the operating system. Sometimes it happens that in Windows drivers behave inappropriately and sometimes become buggy. It could also be due to a normal system failure that slightly damaged the driver.

Therefore, it is better to update them. We will not download the new version from the developer’s website, but will simply turn to the capabilities of the OS itself. It's easier and safer this way. And it’s much faster than manually removing the driver and then installing it. Here are detailed instructions telling you how and what to do:

1. Right-click on the “Start” button and in the context menu that appears, click on the item "Device Manager".

2. This same dispatcher will start. Now you need to find the “Sound, gaming and video devices” and find the name of your audio card there. As a rule, this will be Realtek High Definition Audio , but other options are possible.
3. Right-click on the desired item and select "Update driver".

4. A new window will open. Here you need to click on the “Automatic search…” .

The utility will contact the update server and check if there is a new version for your audio card driver. If it is detected, you will be prompted to start downloading. When the procedure is completed, you must restart your computer or laptop. Only after the restart can you check the sound in Opera. And if nothing happens, then it’s worth moving on to the next point in our program.

Installing Adobe Flash Player

If updating the drivers does not help, then you need to do something else. Often this behavior is due to the fact that the web browser does not have the required plugin. Sometimes Adobe Flash Player is required to play audio content on Internet pages, although this does not apply to all sites.

Although a complete transition to another player was planned, this has not happened yet. Therefore, the Adobe plugin is still relevant. And here are the instructions on how to install it:

1. Open the download page.
2. Uncheck the box for additional offers. Otherwise, a bunch of unnecessary software will be installed along with the plugin.
3. To start downloading, click on "Install Now".

4. Save the proposed file and go to the directory where it was placed.
5. Now close all running browsers (not only Opera).
6. In Windows Explorer, launch flashplayer32pp_fa_install.exe .
7. As a result, an installation window will appear. There is no need to change any settings here, just click on "Further".

8. After the installation is complete, all you have to do is click LMB on the “Finish” .

Now you can launch Opera and try to play music. If there is sound, then the problem was definitely in the plugin. If nothing has changed, then we should move on to the next point in our program. Perhaps the following method will help solve your problem. In any case, it doesn't hurt to try.

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Clearing cache and browser history

The browser cache usually stores data from all visited sites. They are needed to quickly load pages in case of repeated visits. However, this storage can grow to unimaginable sizes. And then the web browser begins to slow down and may not play music.

In general, it is recommended to clear your cache and history regularly. Only then will the browser work stably. There are built-in web browser tools for this. There are, of course, special plugins to automate this process, but it is not recommended to use them. Here are detailed instructions on how and what to do:

1. In the Opera window, use the key combination Ctrl + Shift + Del to open the desired page.
2. A window will appear in which you must select cleaning options. In the top column, select the full time period.
3. Next, mark the second and third points (the first one needs to be deactivated).
4. LMB click on the item "Delete data".

When the cleaning procedure is completed, restart your Internet browser. And only after the restart will it be possible to test his “musical abilities.” If this option does not help, then you should try another one.

Incorrect browser settings

Often, playback of music and various media content may be blocked due to incorrect Internet browser settings. Since it is quite difficult to figure out which option has the wrong value, it is best to reset them all to their original values. But before that, try turning hardware acceleration on or off:

1. opera://settings/startPage into the address bar and press Enter .
2. Scroll down the Settings page to the System .
3. Activate the item "Use hardware acceleration..."if it is disabled. Otherwise, deactivate it.

4. Next, restart your browser.
5. Make sure the problem is resolved.

If changing the hardware acceleration mode did not help, then it’s time to reset your browser settings:

1. Reopen the opera://settings/startPage .
2. Scroll through its contents to the very end.
3. Click on the item "Restore default settings".

4. Confirm the reset.

As a result, all browser settings will return to their original values. In most cases, after this action the sound should return to Opera. And if this step did not help, then the problem is somewhat deeper.

Finding and eliminating malicious objects

If none of the above helped, then most likely there are viruses on the user’s computer. They can not only force Opera not to play specific content, but also cause much more serious problems that will affect the stability of the system as a whole and lead to more dire consequences, including the loss or theft of important user data.

Therefore, such threats should be gotten rid of. The best way to combat them is an antivirus. If it is already installed on your computer, then launch it and perform a full system scan. Otherwise, download the antivirus first, and then go through the scan.

We will look at this procedure using ESET Internet Security as an example. This is a paid product, but it has a free monthly period. You can download the antivirus from the official website. Its installation is standard, so we will immediately move on to scanning:

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1. Open the main program window.
2. Consecutively click on the three items marked in the picture.

3. Next, select all available directories to scan.
4. LMB on an option "Scan as admin".

The verification procedure will start immediately. If during its course the antivirus detects potential threats, it will eliminate them (cure, when possible, or quarantine).

After using an antivirus program, you should restart your computer. And only after that you can check the functionality of the Opera browser. If the problem was due to viruses, then this option should definitely help. However, this does not always help, unfortunately. Therefore we need to move on.

Restoring the integrity of system files

If there were viruses on your computer, they could very well significantly damage some operating system files required for the normal functioning of the web browser. In addition, malicious objects could significantly damage those files that are required for stable operation of the system. Although this situation also happens for other reasons, for example, due to improper reboot of the PC, etc.

As a result of this, nothing happens to the music in Opera. Fortunately, this problem can be solved using the tools of the operating system itself. We will use the command line, so strictly follow the proposed algorithm:

1. Call the search function in the Start menu, for example, in Windows 8 and later versions of the OS, you just need to press the key combination Win + Q.
2. command line request into it .
3. Run this tool with administrator rights by right-clicking on it and selecting the appropriate option.

4. Now, in the black text box with the white blinking cursor, type sfc /scannow .
5. And to execute the command, press Enter.

This action will start checking system files for damage. If necessary, the tool will perform a recovery, and everything happens directly in the Command Prompt window in automatic mode. After completing the command, you should close all programs and then restart the PC. During the boot process, the new changes will be applied to the system.

It is worth noting that such a check (together with restoration) can take from 5 to 10 minutes. But there is a high probability that after the restart Opera will work as expected. If this does not happen, then there is only one way. The most radical of all. It is fraught with complications, so it is used very rarely.

Reinstalling the browser

The exact same situation happens if viruses manage to damage the files of the web browser itself. Then he may behave inappropriately. And there is only one way out: reinstalling the entire application. There is nothing else to think about music. In addition, a damaged browser may freeze, crash, and become glitchy. But when performing this procedure, all user data will be lost. And it’s best to save them in advance using the provided “Synchronization” tool. Reinstalling the browser is described in full detail in a separate article.