There are no supported apps for this NFC tag, what does that mean?


Having purchased a phone based on Android 10 (or by updating to the specified OS version), we begin to use the phone in a mode convenient for us, making payments using the Google Pay or Samsung Pay payment systems. But suddenly the message “No supported application for this NFC tag” starts sporadically appearing on our phone screen for no apparent reason. The notification appears suddenly, during games or calls, and significantly interferes with our work with the phone. What kind of problem is this, why it occurs, and how to fix it - we will tell you in our material.

What is NFC?

  • Near Field Communication technology (abbreviated NFC) allows a device (in our case a phone) to connect to an NFC tag (a thin chip with an antenna, usually built into plastic) when they are both close to each other.
  • NFC functionality can be used to transfer data between two devices and to process contactless payments.
  • The data transfer speed here is about 400 Kbps, full-duplex information exchange is supported in both directions.
  • Using NFC, it is convenient to pay for goods in stores; you just need to bring your NFC-enabled phone to the terminal, and the payment will be made.


To make a payment, just bring your phone to the terminal

How does the Samsung tag work?

The tag’s operating principle is extremely simple, it has Bluetooth 5 LE inside, and at a distance of up to 120 meters it “sees” your or another Galaxy phone. The coordinates of the tag are calculated as the approximate distance to the phone, and the smartphone transmits them to the service.

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There are no supported apps for this NFC tag - what does this mean?

The message No supported application for this NFC tag is usually most often found on Samsung phones, including the Samsung Galaxy S5, S6, S7, S9, S10, as well as on the Google Pixel 3a. The message usually appears on phones running Android 10 OS, and is practically not recorded on earlier operating systems.

The main reason for the appearance of the notification we are considering is a card with a built-in NFC tag, which the user keeps in close proximity to his phone (for example, in the same phone case).

Being in close proximity to such a card, the phone’s NFC module detects the card, but, unable to recognize it, displays the error “There are no supported applications for this NFC tag.”

Such a card can be a bank card that is not registered in the Samsung Pay application, a public transport card, a library card, or other types of similar cards with an NFC module built into their body.

Despite the triviality of the problem under consideration, it is not as simple as it seems. Let's find out how to fix it.

This may help: a new tag has been added, an empty tag - how to remove it on Honor phones.

Causes

The main reason for the malfunction is that the type of tag set by the developer and the type of reading device do not match. This happens when licenses have not been exchanged between Samsung Galaxy and the developer of the reader. Some developers took this point into account, some did not, so not all services are supported by the phone. The problem also arises due to the short service life of the chip. Solved by replacing it.

Why Samsung Pay doesn't work: reasons and what to do

Disabling the NFC module - why it is undesirable

The easiest way to resolve the error “There are no supported applications for this NFC tag” is to disable the NFC module in your phone settings. Just swipe from top to bottom, open the settings curtain, scroll from right to left, and you will have access to the NFC button. Just tap on it, the NFC module will be disabled, and the specified notification will no longer bother us.


Tap on “NFC” to deactivate the NFC module on your phone

Also to disable NFC you can:

  1. Go to application settings;
  2. Select “Connections” there;

  3. Find the “NFC and contactless payments” option and move the slider to the left to disable this option.

However, in most cases this is not an option. If you regularly use contactless payments on your smartphone, you will have to constantly turn on and then turn off the NFC module several times a day. In the end, you will simply forget to turn it on or off in time, which can lead to various unpleasant situations in stores, gas stations, and so on.

Therefore, many users are looking for alternative options to get rid of the notification that there are no applications to read the NFC tag. Let's figure out what else is available to us.

NFC tag type is not supported

With Samsung, everything is somewhat confusing. There are no problems with contactless payment through a bank terminal. The main thing is that the phone has the appropriate module. But the brand is not friendly with travel cards. Moreover, this does not happen on all phones.

Thus, the Galaxy Note 2, Note Edge, Nexus I9250, S3, S3 Neo, Core and Core DUO models freely support Troika cards, but the rest do not want to do this.

Note! NFC tags are produced by many manufacturers. Each one uses its own encoding. So, if a bank becomes a partner of a mobile service, it enters into an agreement and transfers the encryption keys for its cards so that they can interact with the gadget.

Main reasons

In fact, there is only one reason. Electronic travel cards in the Russian Federation are being developed by Mifare. She also produces Troika. Support for these cards is possible if you have a chip from NXP, the largest manufacturer of NFC tags.

SIM card with NFC from Tele2, Beeline, Megafon, MTS and others

What went wrong is unknown, but Samsung and this manufacturer broke off cooperation. Accordingly, the above phones are the only ones that received NXP chips.

Solution

There are several solutions to this problem, but these are rather half measures. So, users of the Korean brand can:

  • purchase one of the given models;
  • switch to another brand, like Xiaomi, who have no problems with this;
  • enable Root rights and recode the chip.

The latter option will require special knowledge and the average user will have problems with this. In addition, when you enable advanced features, the Samsung Pay security system will not allow you to use bank cards. But you can try. As a last resort, resetting the settings to factory settings will save the situation:

  1. In the settings, in the “For Developers” tab, enable Root rights.
  2. Next, find the file /system/csc/others.xml.
  3. In the command line, between the tags... add code.

Note! The code changes depending on the Android version. You need to clarify the firmware, and then find the appropriate combination on the Internet. For 6.0 it looks like this:

If you don’t want to part with your favorite smartphone, you can consider purchasing a separate Mifare tag.

To use it you need:

  1. Download the NFC ReTag Free application (you can use other similar software).
  2. Enable NFS on your phone.
  3. Go to the downloaded utility.
  4. Select the desired building, in this case we link the map.
  5. Then bring your smartphone to the tag.
  6. The application will catch the signal and connect the tag to the task.
  7. Glue or put in a case.

Important! The tag will fail if the phone body is metal. If this is the case, it is better to re-glue it onto the case.

Also, there is an easier way. Cut the microchip from the Troika plastic card and simply put it under the smartphone case.

Register your card with Samsung Pay

As we mentioned above, the notification that there is no supported app for a given NFC tag can occur due to unregistered cards. If you only store your bank cards in your wallet, you can register them with Samsung Pay and see if that solves the problem.

Please note that this option will not work if it is a public transport card or other similar cards with an NFC tag. You can only add debit and credit cards to payment apps at the Samsung Pay level.

To add your card to Samsung Pay you need to:

  1. Install the Samsung Pay application and register in it;
  2. While in the application, click on the plus button;
  3. Scan your card using your phone's camera (or enter your card details manually);
  4. Accept the terms of service offered by the bank.

Troika cards and the My Travel Card application - analysis of the nuances

If you are reading this material now, then, most likely, you are an active user of the Moscow metro, because this is where the problem with labels arises.

The Troika card is a specialized card that allows you to quickly top up your balance for travel on various transport in Moscow. The system was introduced back in 2013, and has been actively developing since then.

In 2015, the first version of the My Travel Card application was released, where you could enter all your card data using NFC technology and pay for travel not with a card, but with a smartphone. And this is quite logical. Now every user has a phone, so paying in this way becomes even faster and more convenient. And if you might have forgotten your card at home, you’re unlikely to forget your phone!

This is where the whole problem lies. As soon as the “My Travel Card” application appeared for paying for travel, including support for NFC technology, many users decided to install this program on their smartphone and try it in action, but encountered a problem when, when trying to scan or pay, a “tag type” notification appeared NFC is not supported." Once again, as a rule, this problem is most often observed on Samsung devices.

Use a wallet with RFID blocking technology

If you want to keep all your cards in your phone case, but don't want to see the pop-up that says “There are no supported apps for this NFC tag,” then you can purchase an RFID wallet case. The latter will make your cards electromagnetically opaque, and your NFC-reading phone won't detect your cards until you remove them from your wallet.


Use a wallet with RFID technology

This option only works in a situation where the problem is caused by the presence of a phone and a wallet with bank cards nearby. If you keep your cards in your phone case, this method will not be effective.

Samsung models that support the technology

Almost all smartphones from the company support this function. Among them are models: Samsung Galaxy S9 | S9+, Note 8, S8 | S8+, S7 edge | S7, S6 Edge+, S6 | S6 Edge (NFC only), Note 5, A8 | A8+, A7 (2017) | A5 (2017) | A3 (2017), A7 (2016) | A5 (2016), J7 (2017) | J5 (2017).

Moreover, they have their own proprietary electronic payment system. It will allow you to make payments wherever payments using contactless payment are established. This system is called Samsung Pay, and is currently supported in cafes, supermarkets and many other places. Therefore, in order to freely pay with your phone rather than with a bank card, you do not need to install the Google Pay application.

Place an aluminum sheet between the phone and the cards

If you don't want to buy a new cover for your wallet, you can create a barrier between your phone and your cards. Try using an aluminum sheet 1.2 millimeters thick for this. This may solve the problem with pop-ups indicating that there are no supported applications for the NFC tag.

However, if you cannot find aluminum sheet of this thickness, you can wrap the cards in aluminum foil. It doesn't always help, but it's worth a try.

What opportunities does the use of technology provide?

To effectively use an option, you should not only know what it is, but also understand the capabilities offered by the manufacturer.

This function in Sony mobile phones is used for:

  • sending and receiving photographs, audio and video files, Internet links, address data, contact phone numbers;
  • scanning tags located on purchased goods and services and containing certain information data;
  • working with labels that control individual parameters;
  • interaction with gadgets from Sony that support the same option;
  • making payments for goods and services.

We would like to draw the attention of Sony phone users that their contactless payment functions are limited.

To set up, you need to install a special SIM card with an NFS chip, download a mobile application, and link a payment card. The number of apps and banks that support partnerships is limited, but developers are working tirelessly to expand the range of contactless payments.

Definition

What is NFC? This is a special technology for contact reading information from a phone using special devices.

Moreover, not all mobile devices are currently equipped with such a system, but even if it is, it can only work in conjunction with a special application for each area of ​​technology use.

This technology is currently not very widespread, but its implementation is quite active.

Why is this technology needed, and what problems does it help solve?

It can significantly speed up and simplify many everyday processes, since now you can pay for travel, read travel card details or pay for purchases with one touch of your phone to a special sensor on the turnstile or payment terminal (if the function is activated on your phone).

So far, such turnstiles and terminals are not yet very widespread, so a significant simplification of the user’s life is not expected.

In order to start using, for example, a travel card in this form, you need (for travel in underground and overground transport in Moscow), register your card in it, then touch it to your phone to read it, as a result of which all its data will be reflected in the application .

After these steps, you will be able to use your phone instead of a card, placing it on the sensor on the turnstile; the card itself will only be needed to top up your balance with cash at the ticket office.

<Fig.
1 Pay by phone> Important! Payment with bank cards works in a similar way, which also need to be registered in the application, but for this, the card itself must have this option set.

Fixing NFC reading error on Sony phone

What is NFC in a Sony smartphone?

This is a built-in microchip that works similarly to chips in mobile devices from other manufacturers - it is an active contactless means of communication. Reading failure has several reasons, but the average user can easily overcome this problem.

Check the operation of the option

Sometimes the gadget may malfunction (after updates, downloads, etc.), and then the function will not work properly. To check the contactless option, you need to deactivate it and start it again. To do this you need:

  1. Go to phone functions.
  2. Activate the “ Settings ” section – the “ More ” subsection.
  3. Find the option and turn it on (or turn it off and then turn it on after a while).
  4. Test on tags that were not read.

Chip device does not support third party tag

Manufacturers of external tags and integrated chips may use different manufacturing technologies. Checking compatibility is an opportunity to troubleshoot.

Method 1 – tag manufacturer is known

Tags were purchased for personal use. To check compatibility you must:

  1. Go to the tag manufacturer's website.
  2. Set a compatibility search query.
  3. Make sure the smartphone is in the list (brand, model, chip type).
  4. Buy new tags (if the old ones are incompatible).

Application for payment

Let's look at how a mobile phone works when performing a contactless payment transaction.

Before using NFC on your Sony Xperia phone for payment, you need to link payment cards to your mobile device and determine which plastic card the funds will be debited from.

Immediately before transferring the money, we activate the card, after which the application will automatically send you to the telephone settings to enable the NFS chip. It is recommended to perform this action in advance so as not to waste time at the checkout.

All that remains is to bring your mobile phone to the scanning element of the banking terminal and wait two to three seconds for the transaction to take place. Successful completion of the operation will be confirmed by a sound signal. If the invoice amount exceeds one thousand Russian rubles, the PIN code of the payment card is additionally entered.

Note that for such payment, Sony has developed Smart Watch 3 with an NFC chip.

How to disable SberPay?

In addition to stopping use of the service, another question may arise - how to disconnect the card from Sber Pay. There are several options available here: Log in to the Sberbank Online program, go to “Settings” and go to the SberPay connection point. There, remove the tied card.

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