Why VK crashes on Android and what to do

Sometimes users of the VKontakte application are faced with the fact that it does not work. Let's find out why this happens and what to do about it.

Users of the large social network VKontakte often have questions about its use. One of the problems that users have to face is that sometimes the mobile application does not work. Not everyone will immediately understand what the reason is, because each user has a different level of knowledge. In our article, we decided to figure out why the VK application does not work and how to solve the problem.

Why VK crashes on Android - possible reasons

The reasons why an application may crash may be hidden both in the program itself and in the mobile phone. In the first case, we are talking about software failures - the application is not optimized enough and does not work correctly. In the second case, the failure occurred in the phone itself and was caused by the user.

The most common reasons why VK crashes on a phone include:

the presence of viruses on the phone that create errors in the operation of the software;
the application does not work with the phone's operating system;
there was a violation of the integrity of the arc file;
little RAM;
poor application optimization;
Incorrect cache unpacking.

If the application crashes, you need to check compatibility with your phone model. To do this, you can go to the Play Market and enter VK in the search bar. If the message “not compatible with the device” is displayed, the application will not work.

When performing the following actions, the application may crash most often:

the user tries to log into his own social network account;
the tape is scrolled;
The music for listening is turned on on the phone;
the user enters the dialogue menu with friends or views friends' history.

Any of the above methods requires choosing the right way to solve the problem.

How to install applications for your computer

There should be no problems installing the computer application. Computers usually have a program such as the “Installation Wizard” (Install Shield, Install Wizard, etc.).

You just need to follow its instructions, sometimes excluding some additional installation features offered by free programs. Basically, these are additional panels that are integrated into Internet browsers, search engines or software products that require promotion in the market.

Why does VK crash on Android when you log in?

If the VK page crashes when logging into your account, you need to identify the exact cause and take a series of actions to fix the problem.

Why does VK crash on Android when you scroll through the feed?

When an application crashes while viewing a feed, you should try changing the settings. To do this you will need:

log into your registered VKontakte account via phone;
open the news feed by clicking on the icon in the lower left corner of the screen;
click on the inscription “news”;
disable the “interesting first” menu.

Such a mark greatly overloads the application, since first it collects information from all the user’s news, then compares the number of likes of comments under posts and creates a feed. The download begins, creating additional load on the application.

Video text

I recommend a service that allows you to make money on your VKontakte page by completing simple tasks.

Video instructions for the site https://vksetup.ru

In this video lesson, I discuss the main reasons why VKontakte applications do not start.

These could be problems on the server side, problems with your computer or phone. As well as the presence of plugins and extensions that can block applications.

All these points are discussed, and it is shown how to fix the problem with launching VKontakte applications

Why does VK crash on my phone when listening to music?

The problem when a user listens to music through the VK application and it crashes is quite common. This began after the site administration imposed restrictions on listening to music in the background. There is only one way out of the situation - to sign up for a paid subscription.

How to do it:

log in to your account;
click on the three lines located in the lower right corner, then on the gear at the top of the screen;
select the “music subscription” section.

If a user subscribes for the first time, it is provided free of charge for a month. After the end of the month, the subscription cost will be 149 rubles.

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VK crashes on Android - what to do

Using an application that does not work correctly is quite difficult and uncomfortable. If regular failures occur, you need to figure out how to fix the problem and what actions you need to take to fix it.

Reboot phone

It is possible that when the device is used for a long time, it may freeze and applications begin to work incorrectly. You can solve the problem by restarting the phone. It’s best to turn it off and on again, after which you can try logging into your account.

Reinstall VK

To reinstall VKontakte you will need to do the following:

find the VK icon in the phone menu;
hold it down until a menu appears in which you need to select “delete”;
go to the Play Market application;
enter the name of the application “VKontakte” in the search bar;
Click on the “install” button and wait for the process to complete.

Once the program loads, select the “open” button. VK will load and a menu will appear for entering the user's login and password.

On a note! In some cases, a simple application update will do. You don't need to delete anything from your phone. Just go to the Play Market, find the application and click on the “Update” button.

At the same time, reinstallation is a more reliable method for resolving the problem of incorrect operation of the application.

Check for viruses

If malicious software (virus) gets into the gadget, some applications may malfunction. You need to fight the virus by installing an anti-virus application on your phone, which you can download through the Market.

Which programs are best suited:

"Dr.Web Light";
"Kaspersky Internet";
"Security";
"ESET Mobile Security & Antivirus"

These specified antiviruses are a mobile version of official programs adapted to work on Android.

Clear cache

To clear the cache, you need to launch the application and follow the following instructions:

while in your own account, click on the three lines located in the upper right corner;
select the gear icon located at the bottom;
in the menu that opens, go to the “basic” section;
Scrolling to the bottom of the page, select “cache”;
Click on the “clear video/image/message cache” sections one by one.

After completing these steps, the application will begin to work correctly.

How to clear the cache through the phone menu:

In the device settings, go to the “applications” section;

find the VKontakte program icon and click on it;

Click on “erase data” and “clear cache”.

After the operation is completed, run the program and check its operation.

Close background programs

It is possible that periodic application crashes are related to the load on the RAM. To correct the situation, you need to close all background processes, as they eat up most of the phone's resources, preventing the necessary program from launching correctly.

What you need to do:

launch the task manager - you can usually open it by holding the home button or swiping from the bottom edge of the screen to the top;
close all programs in the menu;
If some applications continue to run, you can close them through the settings in the “applications” section.

A special software called Clean Master can help with the problem. Using it, you can clean up background processes automatically.

Set the correct clock format

The reason for the application to not work correctly may be an incorrectly set clock format. How to fix it:

go to the phone settings section;
find the “date and time” menu;
put about;
reboot the device.

For some mobile phones, depending on the model, version of the operating system and the internal installed shell, the names of the menu sections may differ.

Change settings

Another way to solve a problem with the application is to change the settings. To do this, the user must:

log in to your VK account;
open the news feed by clicking on the “square” in the lower left corner;
click on the “news” menu - “set up news”;
in the “post order” section, disable the “interesting first” value.

Probably, it is precisely this setting of the feed that greatly loads the application, since it must first collect information about all the news, then estimate the number of likes, comments and reposts. The formed feed begins to load, creating a load on the application.

Other Possible Methods

Often, even though the device may be new and there is still a lot of free memory, in some cases the VK will collapse spontaneously and it will not be possible to achieve its stable operation. The reason for this will be excessive load on the program - for example, the user flips pages too often or loads a lot of pictures. Then it’s enough to either slow down and let the pages load normally, or exit for a while and restart the device.

If VK continues to close, you can stop it manually by going through the following steps: “Settings” - “Applications” - “VK” - “Stop”.

To stop the program, you need to go to settings

It is imperative to clear the memory of the entire gadget and clear the cache both manually and using programs. Opening any program involves taking up memory space, sometimes more, sometimes less.

Note! Having free memory always guarantees more stable operation of all phone systems. It’s better not to clog up the system, delete outdated files in a timely manner, and optimize your gadget every time after actively using it.

Periodically reinstalling the VK application also contributes to its more reliable operation and will not allow unnecessary garbage to settle.

If all else fails

If all options have been tried, but the application continues to crash, the last way to solve the problem is to completely reset the mobile device to factory settings, then reinstall the application and try to start using it.

Before resetting the settings, you need to copy all important information from your phone to a memory card or transfer it to a computer.

After resetting the phone, the following will disappear forever:

all applications installed on the device;
contacts from the phone book;
downloaded or saved files;
installed settings;
all accounts and application passwords.

All operating system updates and software versions remain unchanged.

How to reset settings:

open the “settings” section - the “recovery reset” menu;
go to the “reset settings (data)” item, click on it;
In the system notification about deleting all files, select “reset settings”.

The system will begin the removal and after the process is completed, the device will reboot.

Before resetting settings and deleting files, you need to charge your phone well, since if it turns off during the process itself, problems with the device may occur, which you cannot always fix on your own.

Vyacheslav

For several years he worked in mobile phone stores of two large operators. I understand tariffs well and see all the pitfalls. I love gadgets, especially Android ones.

Ask a Question

Question to the expert

Why can’t I fix the problem even though all the methods have been applied?

There may be two reasons for this. The first is that the phone is weak in its functionality and simply cannot “pull” the program. The second is that there is still some kind of virus on the phone, and the antivirus did not remove it.

What can cause an application to crash?

The reasons why VK may crash on a phone include: • a problem with the device itself; • failure in the program. There are several ways to solve the problem: • restart the smartphone; • check for viruses in the device; • reinstall the VK application.

Should I contact a service center for help?

This is not the best option, since the service center may name a problem that has nothing to do with the application crashing at all. In other words, they will begin to repair what should not be repaired. It’s easier to reset the settings yourself or buy a new phone model if none of the troubleshooting options helped.

As practice shows, these methods really help solve the problem with the application crashing on a mobile device. Sometimes problems will go away on their own. For example, a user might turn pages too quickly, causing the application to crash. If you use it more carefully and take breaks, everything will return to normal and work correctly.

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Discussion Details

This application is not adapted for WM10. It was written under WP8.1. Therefore, at 10 it does not work quite stable. VKontakte has stopped supporting mobile Windows altogether.

Go to the Memory application. Delete temporary files in the Phone and SD card sections. Reboot your phone. Press and hold the volume down and lock keys at the same time. Hold for 10-15 seconds.

If it doesn't help, do a factory reset. If there are apps on the memory card, you should delete those apps before resetting.

See how you can make a backup

—————————— If the advice helped you, you can mark it as an answer. This will help other forum members.

#10 Router settings

Another reason why you can’t log into VK is the router settings. It is quite possible that your parents or significant other decided that you spend too much time on the social network and decided to cut off your access to it and simply blocked the URL in the router settings. But this too can be fixed.

Open the router settings (login details can always be found on the device body).
Go to the “Access Control” - “Rule” section.

In the list of created ones, delete the one associated with VK.

Password recovery

In order to recover a password that has been forgotten or lost, there is a separate service. Let's look at how to use it. So, at the bottom of the main window there is a link “Forgot your password and can’t log in?” You should click on it. An additional window will pop up. You should enter the phone number you specified during registration. After entering, click the “Continue” button. A page will open where you need to enter a recovery code, which will be sent to your phone number as an SMS.

It should be entered as quickly as possible, since it has a certain validity period. Click the “Continue” button. If the code was entered correctly, a new form will open to enter a new password; if not, a new attempt will be made. You must save your new password on the site and log in. Things will be much more complicated if you do not remember which number the page is linked to or if it is not linked to it at all. In this situation, after clicking the password recovery request, on the page that has been updated, you should click on the link “My page is not linked to a phone number.” As a result, a page should open where you need to enter the information that you used to log into the social network. After specifying the email address, click “Next”.

You need to enter a pop-up code to confirm that you are a real person. On the next page of the VKontakte website, indicate the last name that was indicated in your account. After that, click “Next”. As a result, a page will appear with a question on it or is it your account that you want to restore access to. If you click “Yes”, a link to reset your password will be sent to the specified email address. Follow the link that was sent to you and enter a new password. After this, you should log in again by entering your email address and a new password.

#3 Plugins and extensions

Another reason why you cannot log into VK may be all sorts of extensions. Most of them were created by developers to make our life and work on the Internet easier. But not all plugins are so useful; many of them can get in the way. Therefore, try disabling extensions one at a time and check the functionality of the social network. For example, in Google Chrome, to disable a plugin, click on the three dots in the upper right corner, then “More tools” and “Extensions”.

Then simply move the slider next to each plugin name. First of all, start with everything that any sites can block.

#4 Deny access

“I can’t log into Contact from a computer” is a common problem faced by users who do not part with the social network at work or travel to other countries. The fact is that in some cases, access to a social network can be purposefully blocked. Typically, this happens for the following reasons:

The VK network is blocked on the territory of an educational institution (school);
The employer blocked access to prevent employees from being distracted from performing work tasks;
The VK social network is not available to residents of certain countries - for example, Ukraine. The use is prohibited by law.

If one of these situations applies to you, then the question: why is it impossible to log into VK can be considered closed. And move on to what to do.

Try logging in from a mobile phone - sometimes only the local network is blocked;

Download a VPN extension to your PC or smartphone that allows you to bypass restrictions and connect to the network, or use a browser proxy.

But still, if possible, we recommend refusing to log into VK in areas with blocked access. In this case, it is better to log in later.

Hosts file

The default host on your computer is located here - “%Windir%\System32\drivers\etc”. It's usually at the very top of the list. Click on this file to open.

Important! This file contains plain text inside and can be opened with any editor, such as Notepad. Perhaps VKontakte stopped working precisely because of the hosts file.

We look at the hosts file. We find entries that block VK and prevent it from opening, then we delete them.

Well, if this option did not help and VK still does not load the page, we look at other options for solving the problem.

Parental control

A page on the VKontakte network sometimes does not open due to an antivirus function called “parental control”. Using this function, a user with admin rights can enable restrictions on visiting certain network resources. You need to look at your antivirus settings and turn off VK blocking.

A similar function is available in Windows OS - “Family Safety”. This function allows you to configure rules of conduct for individual users. The only way out of this situation is to log into the computer under a different account that is not subject to parental controls.

You can also install parental controls on mobile gadgets. Often, third-party applications are used for this. One of the most famous programs with this function is “Kaspersky Safe Kids” from Kaspersky Lab. This software allows you to block the opening of websites and launching programs. To remove them, you can only have a password that will allow you to edit such a section.

#11 Security Policy

If all 10 of the above methods did not work and you are still asking: “Why can’t I log into VK from my computer?”, then it’s time to talk about local security policy. This is a special section where you can create various blocking rules. This item is hidden in the control panel (section “Administration”). Open it and click on the line “IP Security Policy”.

And again we are looking for an extra rule.